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Gumtree: Find local ads & jobs App Complaints & User Negative Comments 2024
Gumtree: Find local ads & jobs app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Gumtree: Find local ads & jobs? Can you share your negative thoughts about gumtree: find local ads & jobs?
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Gumtree: Find local ads & jobs for Negative User Reviews
✓ Don’t Update!If you already have the app, don’t update to the new version! It removes the features ‘view nearby’ and ‘search by distance’ - it only lets you view their suggestions..Version: 10.8.0
✓ Ridden with International scammersGreat local classifieds think again! I have been using gumtree for years used to be excellent getting a local or even someone who has driven far to come buy something you no longer need! Nowadays think again multiple scammer emails saying”you have a buyer and the buyer is ready to pay just email here “ You get the point as soon as the advertisement is up within 30 minutes. Another thing is i found a item i like to buy for the kids paid $300 and was going to get it posted to me bit it was a scammer who stole $300 of our families Christmas money for the children. AUSTRALIA BEWARE Gumtree is no longer safe sorry but TRUE I live in Qld but the bank account i pid into was in NSW,NSW police couldn’t find the offender as so many of these scammers then transfer money to international account and its out of Australia so no Jurisdiction on that WOW what a ball of fun for a Mother of Six and NO LAW CAN HELP YOU PROB SHOULD CLEANSE GUMTREE A LITTLE.Version: 20.3.0
✓ Little more than an iad viewer.TLDR : dont update the app unless you like watching annoying video based advertising, and waiting long times for actual listing photo’s to appear. constant video based ads every 4-5 listings, uncached, resulting in listing photo’s not loading due to data streaming requirement of ads (in slower data areas). The gumtree app used to be fairly good. Yes there are always issues with dodgy traders. In my region there are constantly guys flogging new non-au-compliant electrical items, and caryards listing 40+ cars in a row that eclipse all other sellers. Buyer beware and all. BUT. The absolute worst part of this app is now the advertising. In the latest update, there is an advertisement, invariably a video based ad, after every 4-5 listings. When using mobile data, this means that you wont see the actual photos of the items people are selling, rather the annoying video ads will take their time to load. Ive just spent 10 minutes watching the exact same video ad downloading again and again (apparently no caching). Its obvious that some advertising helps pay for the app. That and the many paid listing options, however how many potential buyers are seriously being put off by this repeated flooding & delays. It was so annoying ive spent the time writing this sooky review. Seriously the app is becoming increasingly user-unfriendly with every update..Version: 10.0.0
✓ No way to change locationAm in UK and there is no easy settings option where I can indicate where I live. It just assumes Australia even when I allow it to see my current location… which is Camden….Version: 18.19.0
✓ Not Good or ReliableThe App is slow to open and often I have to close and try again. I’ll also echo a comment from someone below: it’s too easy to active advertising, even when it has not been clicked, or when trying to scroll past it. I constantly get pings on my phone saying “your ad could be live in a few more steps. Activate it now” even though I don’t have any ads waiting for completion. I have notified Gumtree of this over the past YEAR. They are very attentive in the initial reply and then absolutely nothing from them thereafter. No update, no fix. As I type this the message has just popped up again. It sometimes happens 10 times a day. If it wasn’t a free site to list most things, it wouldn’t be worth sticking around. There’s much more to say, but that’s enough for today. It’s a very ordinary experience with screen freezing, listing categories that ask for further details not suitable for the listing. I’ll rate this a single star..Version: 20.4.0
✓ Beware of scammersI have had several really successful sales and would recommend Gumtree to anyone. However I want to detail an experience I had a couple of days ago. I was trying to sell a valuable for my grandfather that was a couple thousand dollars. Someone named Juan got in contact with me via email and said due to his hearing problem he could only use email. He said he lived overseas and would need to have an ‘agent’ come to collect the item for him. He said I’d need to sign some papers. After several emails back and forth with me basically asking what he was wanting me to sign, he said collection and delivery papers. We agreed on a price of $4500 and I gave him my bank details. Suddenly he says ‘and I’m paying $2000 for delivery’. I get a bank statement saying he’s put in $6500. I tell him I’d like to transfer the $2000 back as it’s his responsibility to pay the courier. Here’s the probable scam... He then sends me these really shady bank statements that say I will only get the money once I pay for the delivery ($2000) and the money has been ‘held’. It was at this point that I realised the scam is you pay the person $2000 and then they suddenly disappear and you get no money for the item. Luckily I realised and told him I was no longer interested and blocked him from my emails. The main message for me is never give a buyer your money. They will try to rush you to make quick decisions. Gumtree is great, but be careful. Hope this has helped!.Version: 10.5.0
✓ Nice enoughNice enough app, just wish it had more of the options found on the actual website. For example, the website has a section for bicycles. The app doesn't so you are forced to search for bicycles under the general category..Version: 2.1.2
✓ Worst service everWas trying to post my ad several times last couple of days, never succeeded. After clicking Post ad, the ad never appeared in the ad list, it just disappeared. Was trying both via the app, and on the web site. Boo.Version: 12.9.0
✓ Mostly OkayThe good: 1. The rating system and visible length of time people have been Gumtree users helps avoid scammers. 2. Decent responses to ads, both as a buyer and as a seller. Fewer dodgy people compared to FB Marketplace. 3. Intuitive interface. The Not-So-Good: 1. Glitchy, especially when browsing vehicles. Changing a search parameter will cause vehicles to vanish without reason. Inexplicably odd search results, too. E.g., I got hundreds of vehicles in a city when I set the search radius to zero, yet only ten results when I expanded the same search to a 250km radius. 2. No customer support. At least, in my experience. 3. The sponsored ads that appear when scrolling can often make you lose your place and skip actual Gumtree listings. 4. The sponsored ads seem to open spontaneously as you scroll past them. This has been a recent issue for me. Sometimes sponsored ads will open several times in just a few seconds of scrolling. For me, it’s almost always Apple Music, so it opens Safari and then the Music app, which I then have to close. Because of this I’ve stopped browsing on Gumtree at all and only use the app for specific searches..Version: 18.32.0
✓ Scams GaloreThis site is great if you want to purchase items, there doesn’t seem to be many fraudulent sales, or there is an easy report button if one is found. However, if you are wanting to sell something on this site, particularly a bigger ticketed item, you will receive scam messages through the app, scam texts, scam calls with no easy function to report them. You can’t look at a persons reliability or profile through the message function so you need to waste time messaging them to know if it is actually a legitimate enquiry. Granted it doesn’t take too long (especially when their name and email aren’t even the same) but it’s the countless “is this item still available” messages sent. Improvements regarding who can use the site and better reporting function for scams and profiles of the people messaging would make it better to try sell items on the site..Version: 13.9.0
✓ Gumtree is getting worse with scammers contacting me as a buyer !!Gumtree is getting worse with scammers contacting me as a buyer !! I’m very annoyed when I advertised something new the same day I get quite a number of scammers asking me to reply to them only by email and asking me for personal details and even twisting conversations in emails to state I would agree to pay for a delivery I did not even discuss Beware as there seems to be no way to contact Gumtree about these fake people scammers It happens every time last time it was by text asking me to contact them by email even though I stated if your a genuine buyer to contact by phone call only due to the people scamming on this site Getting to a point that it’s not worth using Gumtree as there seems to be no way to block scammers and report them so there are now many of them on Gumtree !! Beware do not fall into their traps ignore emails and ask to be contacted by phone in person only otherwise delete them...stay safe all 👍.Version: 15.8.6
✓ Sickeningly frustrating appPlease contact me. I wrote an a whole ad and it was deleted because I pressed ‘back’ after selecting the wrong category for that ad. Not good. I wrote an elaborate description of another issue I was perceiving with an ad, and after finally being received by live chat and texting conversation, I pressed ‘back’ to look at something else i couldn’t get back to the tech support live chat. When I tried to, it seems I have to write out again what my issue is and go through the process of getting back to the live chat I was just in. Paid $40 for an ad to be bumped up and it seems like my friend can’t actually find my car using the the basic keywords… he can’t find it straight up… he’s presented other vehicles with settings the contradict the keyword search… this is disgusting. Also, their pet policy: “if you don’t believe in vaccination, you can’t advertise your dogs for sale here.” Basically, that’s it. Here’s something to do: try and figure out how to post an item for offer for free… I’m trying to post an item on offer for free, and cannot intuit how to use this software… it’s disgustingly incomplete If one tries to post an item ‘for free’, one just might not be able to figure out how-to… as I myself can’t..Version: 18.32.0
✓ Gumtree feels like they have 99 sponsored ads to 1 itemThe crazy amount of sponsored Ads that take up majority of the screen and load while scrolling make this app unusable on my device… It lags, freezes and eventually stops me scrolling through categories and I have to fully close and reopen. It isn’t as bad if I just search a keyword and only 5 or 10 items show up but anymore then that and it starts becoming very unstable. I fully understand the need for sponsored ads to allow this app to be free but I cringe whenever I can’t find something on marketplace and have to use gumtree. It’s my absolute last resort until they update and fix or just take it easy on the sponsored advertisements. I will NEVER click on one of the sponsored ads just in spite of them being so in my face and would imagine 99.9% of the click throughs are accidental as they take up most of the screen at times..Version: 20.6.0
✓ People are unreliableI have tried using gumtree to sell items-these are actually a very good quality-because we have moved house a few times. I have put ads out there as in most cases, we have unable to move our furniture to the new location just because of space. Just recently, for the past two weeks, we have been trying to sell about 12 pieces of very good, well maintained, wooden furniture and only charging a third of the price that we purchased it for. I have had about 90 people enquire about the furniture. Some have even said that they would come over the next day to have a look. And out of those 90 people, only one person has turned up to purchase a dryer. The other 89 haven’t bothered to either respond to questions that I have asked and I have answered. Nor, those that have said they would come over I’ve bothered to show up even after I’ve texted them, bothered to respond. It’s not so much the application, but people are absolutely unreliable. I would not bother wasting your time even using gumtree to sell stuff because you just won’t.Version: 9.3.0
✓ Gumtree issueI’ve been using gumtree for many years now and always enjoyed it however now you’ve made it so people have to pay money in order to advertise there cars on the gumtree site witch I highly dislike as mentioned I’ve been using gumtrees for many years and I’ve used it to make myself money via advertising my vehicles I buy and resell on gumtree, from now onwards I will not be using the gumtree app to advertise my vehicles and I’m pretty confident a lot of other people will consider this change unfair and the way it was set up to option a boost in advertising was a much superior way to go about the selling process of vehicles, I do not see people paying minimum $19 in order to advertise there $400 vehicles. I really do hope this will be taken into consideration and the decision will be made to have the process of vehicles sales is changed back to its original far superior way. Thanks.Version: 19.1.0
✓ Misleading titlePlease put AU / AUSTRALIA in the title. It took me 10 Minutes to figure it out and reset my password twice to realize that this app is for Australia, and this is not a general app for Gumtree. Annoying. There is a separate Gumtree for the UK apparently..Version: 17.5.1
✓ Ad heavy, but works well enough.When eBay (the company which owns Gumtree) named this application “Gumtree Local Ads - Buy & Sell”, they weren’t kidding... This application has loads of in-application advertising! Admittedly the in-application is not the end of the world as some App Store reviewers would have you believe, but it is pretty intrusive and detracts from the overall experience. At times, it feels like you’re just scrolling through a catalog of random advertisements, rather than browsing or searching a classifieds application. In stark contrast, eBay has very little intrusive advertising within the application, which suggests that this may in fact be a deliberate attempt to drive traffic away from Gumtree Local Ads - Buy & Sell... In saying this though, if you’re in Australia, this is still the best classifieds application available by a big margin..Version: 11.0.0
✓ Useful and useableThe MyGumtree application has proven very useful to me. I am currently searching for property, and I have used the property search function extensively. There are many listings for the city I want property in. The application allows me to narrow the search to rental properties, which is what I want. The listings mostly supply the basic relevant information. A little more information would be useful. I would like to see more means to refine searches, for example to sort on date listed, cost, etc. The "number of bedrooms" should allow, for example, an option of 3+ and not only exactly 3. Occasionally the search will send me back to the top of the list after I have entered an item to view & then gone back to the search listing. Finally, users should be strongly encourage to remove listings when the item has been taken. Other than this, the application is very usable and handy. I look forward to the improvements..Version: 2.1.2
✓ HackedMy gummy app totally rigged and unusable.Version: 14.7.0
✓ Once good, now rubbishThis app used to work relatively well, albeit with a few quirks. Unfortunately some time back it started failing with network errors. I’ve done all the standard troubleshooting steps such as deleting and reinstalling, trying a different device, etc - same result. A quick online search turned up an enormous volume of reports regarding the same and similar errors. It’s not unrealistic to expect better from an eBay owned business. I’ve deleted the app and reverted to using a home screen browser link which is considerably less frustrating..Version: 3.9.0
✓ Borderline unusable on iPadI’ve alway preferred searching gumtree on the ipad (pro) but recent updates have made it unusable. With the loading google ads in the feed every 4-6 listings, the feed shuffles as you scroll, reordering the listings. This actually causes a white flicker/refresh this is exhausting on the eyes. In addition it’s reorders the placement of the listings as you scroll. So, as you see a new ad appear it bumps a listing from the bottom all the way to the top almost out of view. The devs really need to spend some time using their app to see if it meets their expectations?.Version: 17.7.0
✓ Delete accountCan’t delete account.Version: 14.10.0
✓ Buggy and unfriendly user interfaceSometimes does not post properly, unintuitive interface, hard and restrictive to edit, buggy. Feels like something that was made 2 decades ago and have not progressed except for adding more ads, and maintained by undergraduate or work experience developers. Tech support is unhelpful. Also they don’t allow multiple accounts in the same household. So they block out other accounts if they originate from the same house. I contacted support and was told they expect everyone in the same House to share one active gumtree account! How’s that suppose to work when multiple people share the same house, each wanting to sell their own stuff, with their own personal email address and their own linked PayPal for receiving payments? But gumtree support just regurgitate the canned response “we are sorry for the inconvenience blah blah” and that was it, no help to resolve it at all..Version: 18.1.0
✓ Have more locationsThis app is pretty good. The only dislike I have about it is that you can only buy things that are in Australia. You can’t change the location to the United States. Others that that it’s really good.Version: 15.8.6
✓ App crashes after recent updateAfter the recent update the app was crashing and i am unable to open the app..Version: 13.9.0
✓ Pauses musicThe app pauses my music when I open it.Version: 9.2.0
✓ AustraliaIt would be helpful if you’d mention that this App is for Australia in your App Description! I just wasted time downloading & installing this. I’m in the US so this is getting deleted now. What a waste of my time....Version: 11.5.0
✓ Very Buggy - needs work, should be a lot betterRecent issue to add. Listing photos not loading well when scrolling. When scrolling down, going in/out of listings you can be reading a preview then the screen skips and you lose your place. You’ll find yourself scrolling up & down trying to get back to where you were. It seems like ads loading is causing the issue? It’s been like this a long time and badly needs fixing for a better experience. The further down you scroll the worse it gets until ultimately and unfortunately it becomes unusable. I just reduced my review from 3 to 2 stars. I’ll add this, latest update clicks you into paid ads (not the listing ones, the garbage nobody’s interested in ones, namely the Apple Music app ads) while you scroll. I notice it doesn’t do this on any other listings so it is gumtree redirecting you unwillingly. On rethink this type of deliberate action actually deserves the minimum stars available..Version: 19.5.0
✓ Slow death!Was once a great app, over the years has slowly died! Has become so glitchy that it is nearly impossible to use. Had issues when scrolling as ads would load slowly causing the page to jump up and down to different places. That seems to be about 90% fixed but now after scrolling for a minute or so the app becomes really glitchy and kind of freezes as you swipe and make scrolling through searches basically impossible! This causes the app to become heavy and the battery literally runs down in front of your eyes. The other issue is it randomly switches to gallery view and won’t change back to list under the refine section! Loved it once, but it needs to be fixed! Spend some time and money fixing bugs please!.Version: 19.7.0
✓ Good app BUT buyers are time wastersThe function of the app is really good, selling things and posting things are easy. Yes maybe the search function and refine could be a bit better but what makes the app really horrible are the buyers. BIGGEST TIME WASTERS!! There could be about 20 people expressing interest and saying they want to buy them, some of them even asking to give payment already. And when you give details they just fall off the face of the earth. No replies to messages, no contact, nothing. And yes I know you can't expect people to purchase things in retail, but I think gumtree should have a function where people can rate there AND see them. Once a conversation flows only then will gumtree put those three faces up to review but they're meaningless. No one else can see them, no one else can view another profile. It's useless to ask what our experience was like with a particular person if we can't even see what others said about their behavior. Just stick to eBay, you're better off making money there..Version: 15.0.5
✓ Use it sometimesThere is no complaints though it would be much appretiated if you could view the pictures larger and being able to report a add as a scam as in the desktop site. Aslo sort apps by price would be nice.Version: 2.1.2
✓ Why is it only in AustraliaThe app seems to block you out from choosing your true address if you don’t live in one of they’re suggested areas🤦🏾♂️.Version: 15.2.0
✓ Poor user experience.I’ve been using this app now for a year and it is very basic in features and functions. Critically, it doesn’t have a proper system of rating good sellers / buyers like on other sites. So you often get a lot of time wasters contacting you, low balling your items for sale, people ‘ghosting’ you and worst of all agreeing with you to meet somewhere to buy an item off you and then they don’t show up, so wasting your precious time. I know there is a community feedback feature on the app but it doesn’t really help as it doesn’t seem to accurately show all the members buying / selling history. Just a small selection of feedback. Gumtree, you really need to have a proper rating system and hold your members accountable for their behaviour..Version: 16.0.1
✓ Enjoy the app but frustrated with watchlistI enjoy using the gumtree app as I am in the process of furnishing a new house and with the app I can easily check for new items while I’m out and about. However my biggest gripe with the app is the watchlist. Why do my saved items get deleted off it after 1 week when the seller has not altered or removed the ad?!?! It’s absolutely frustrating as I’ve already spent hours scrawling through a years worth of ads to find this particular item. The watchlist should also have a filter option so I can view all the beds I’ve saved vs all the dining tables. There should be a notification of an item disappears off the list due to the seller having sold already - and the item/ad should be left to be reviewed for at least 24hrs after sale so that we buyers know what we missed out on! The app is not friendly for buyers to use...fix the watchlist/saved items please..Version: 9.0.0
✓ Turns phone into an space heaterMy phone heats up considerably after using this app for only a few minutes. Also, tone down the ads, they’re literally everywhere..Version: 18.30.0
✓ TerribleInsists I am in Australia. Impossible to change it. Had to sit overnight just to show me ads on the other side of th world. If they fix it. That would be great. But for now not worth the frustration..Version: 19.3.0
✓ Horrible app with dark patternsThis is a horrible app, so many dark patterns that force the user to either click on promotions or have more notifications sent to them..Version: 13.0.0
✓ Has a serious performance issueThe last couple versions have a pretty bad performance issue that when I scroll through the ads it would often get stuck, sometimes for just a few seconds sometimes I would have to kill the app and reopen. It doesn’t happen when I scroll through the top of the list but the deeper it goes down the list the more often it would happen. It could be related to the ad contents inserted between the normal items. Anyways, if you can put the heavy contents loading job on a background thread instead of the UI thread it should fix the problem..Version: 16.9.0
✓ Super useful but also mildly frustrating!!I have been using Gumtree for a while, but have only now needed to try and make an account in order to post an ad. Every time i try to log into an existing profile or make a new one in the app, it will not let me, so i have had to use gumtree in an internet browser because i cannot log in on the app. when i try logging in, it gives me an “Error” message, and when i try and make a new account it won’t let me press the button to create the account even though i have done everything it has asked me to. this happens to me on both my phone and my ipad and i’ve updated the app and made sure my devices are running the latest firmware but it’s still not working. I don’t know if this is happening to anyone else but if there was a solution that would be great..Version: 13.7.0
✓ An OK app which suffers performance issues and clunky UX ideasThis app is fine but not good or even superior to the mobile site in many ways. I use the Gumtree app over the mobile site as it enables some filtering and search options which aren’t available on the mobile site which are useful when looking for used vehicles and other categories with pots of meta data. Unfortunately the app quickly becomes slow and difficult to navigate when browsing longer searches as the frame rate drops with each subsequent additional load in the infinite scrolling list. The UX also doesn’t implement some basic IOS paradigms such as the swipe right to go back when viewing a listing (Instead swiping horizontally takes you back or forward one item.) Trying to reach the top left corner to go back to the list view for every item is a poor user experience and makes me wish I could use the faster and washer to use mobile site if it wasn’t kneecapped to push the app. Finally; I don’t blame gumtree for incorporating ads into this app- it is free after all - but the way the ads in this application are implemented is also ugly and incongruous with the rest of the applications design..Version: 20.0.0
✓ Gumtree alerts are a nuisanceI find Gumtree’s search function makes this app better than it’s competitors, however it has taken a step backwards by adding in alerts from Gumtree. I frequently get an alert from Gumtree saying “.... has a lot of interest. Contact the seller now”. I am beginning to wonder if it is actually true because it happens for just about every single ad I click on, and if it happens that often it really doesn’t mean anything anymore. I received a Gumtree alert this morning at 1:00am. I really don’t want to be bothered at this hour. Can’t you set it to not send those notifications in the middle of the night? Or better still, stop sending those notifications altogether? I know I can turn off notifications, but I still want to receive notifications from other users, I just don’t want this same notification to keep coming through from Gumtree day after day..Version: 9.6.0
✓ Different countryIt is for Australia only stupid thing I downloaded in America 🇦🇺.Version: 14.10.0
✓ Thief’sMy ad wasn’t approved but the deduct money from my Visa card and don’t want to refund me since the ad wasn’t approved.Version: 19.11.0
✓ Great until recent update...This was a pretty good app- it used to be great but an update last year made searching for items for sale more difficult, however posting ads was a breeze. The latest update has not improved the ease of use when purchasing items, and had made listing items for sale much more difficult. It freezes a lot, seems to be very glitchy, doesn’t remember my location (requiring me to edit this EVERY time I list an item), has an extra step involved when you click the “post” icon which wasn’t there previously, and requires more clicks when trying to post multiple items as compared to pre-update. Also it now completely reloads EVERY time I leave the app to check details or copy text from another app- SOOO annoying. Was a 4 Star app before this latest update, I hope the developers read reviews and look to fix these issues. If so, I’ll happily amend my review.Version: 12.5.0
✓ Corrupt systemI’ve been a valued and experienced gumtree user for about 6 years. Seems to me their customer service has gone down hill over the coming years. Now I’m never using gumtree again and here’s why (I’m sure many of you all can relate and agree to this): They delete your ads for no reason at all and when contact them via live chat asking why etc, they tell you “sorry there’s nothing we can do about that” and then give you the same auto reply answers and shut the conversation in your face and restrict your account permanently. Absolutely disgusting customer service! Also each and every agent I’ve spoken to are nothing but rude trolls rushing to end the chat. How are you going to get customers to use gumtree if you keep kicking them out?! I do not recommend using this rigged app. You’re better off finding another source to buy/sell from as this app does not benefit you. If I could rate this app one star I would. Never using this app again! Well done gumtree 👏🏼 Just lost a customer 👋🏼.Version: 14.1.0
✓ Sign in errorNo matter how many times I tried to get into my account, it says that email and password combination don’t match. I tried doing it via gmail, and it STILL won’t let me in. FIX THIS BLOODY ISSUE!!.Version: 19.22.0
🙂 Gumtree: Find local ads & jobs Positive Reviews
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⛔ Gumtree: Find local ads & jobs Problems
