Star Chart App ProblemsESCAPE VELOCITY LIMITED

Star Chart Problems & Troubleshooting and Solutions

4.5
4.59823 star

Total 24,775 Ratings

Common Star Chart Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Star Chart app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Star Chart app's creator (ESCAPE VELOCITY LIMITED) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Star Chart iOS app crashes, not working, errors
  2. Star Chart iOS app network issues
  3. Star Chart on iOS has black/white screen
  4. Common Star Chart issues
  5. How to fix Star Chart payment issue while purchasing app or upgrades?


How to fix Star Chart app crashes or not working?

  1. First, shut down the Star Chart iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Star Chart app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Star Chart app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Star Chart iOS app:
    1. Launch the Star Chart App Store on your iPhone's display.
    2. Look for the Star Chart app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Star Chart iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Star Chart app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Star Chart customer support or visit the Star Chart contact page to report the issue and get assistance.


  • star chart problems & solutions and troubleshooting guide - 1
  • star chart problems & solutions and troubleshooting guide - 2
  • star chart problems & solutions and troubleshooting guide - 3
  • star chart problems & solutions and troubleshooting guide - 4
Common Star Chart Problems & Solutions and Troubleshooting Guide

How to fix Star Chart iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Star Chart app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Star Chart black screen/white screen (blank screen)?

Follow the star chart iOS app crash troubleshooting guide here ▲



How to fix Star Chart payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Star Chart site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Star Chart issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Star Chart development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Star Chart cannot be opened
  • Star Chart does not load
  • Star Chart reduce battery consumption
  • Star Chart loads very slowly
  • Star Chart does not start
  • Star Chart login does not work
  • Star Chart always crashes
  • Star Chart hangs
  • Star Chart is not responding
  • Star Chart no internet connection
  • Star Chart is causing errors

Have a problem with Star Chart? Report Issue!

You have problems with the app Star Chart and you are looking for suitable solutions to fix the errors?

Please wait! Star Chart facebook community issues loading...


Why should I report an issue with Star Chart?

  1. Pulling issues faced by users like you is a good way to draw attention of Star Chart to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Star Chart customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Star Chart.
✱   Star Chart Report & Feedback Form
Similar problems with the app Star Chart
PictureThis - Plant Identifier problems and troubleshooting and solutions
PictureThis - Plant Identifier Problems & Solutions and Troubleshooting Guide

PictureThis® identifies 1,000,000+ plants every day with 98% accuracy - better than most human experts. Get your gardeni...

Rock Identifier: Stone ID problems and troubleshooting and solutions
Rock Identifier: Stone ID Problems & Solutions and Troubleshooting Guide

Rock Identifier is an all-in-one stone, crystal, mineral, and gemstone identifier. Simply take or upload a photo of a ro...

Zutobi: DMV Practice Test problems and troubleshooting and solutions
Zutobi: DMV Practice Test Problems & Solutions and Troubleshooting Guide

COULD YOU ACE YOUR DRIVERS PERMIT TEST? Join over 250,000 monthly users on the most popular DMV practice test app. It’s ...

Socratic by Google problems and troubleshooting and solutions
Socratic by Google Problems & Solutions and Troubleshooting Guide

Need to get unstuck? Socratic can help! This learning app, powered by Google AI, helps you understand your school work a...

Blaze & the Monster Machines problems & troubleshooting and solutions
Blaze & the Monster Machines Problems & Solutions and Troubleshooting Guide

Get ready to race along with Nick Jr.’s Blaze and the Monster Machines in this fun truck racing game for kids! It’s time...

CCM Glossary App problems & troubleshooting and solutions
CCM Glossary App Problems & Solutions and Troubleshooting Guide

Welcome to the Commission's NEW Glossary App! You have provided great feedback and this has enabled us to improve the ap...

Flat Earth Pro problems & troubleshooting and solutions
Flat Earth Pro Problems & Solutions and Troubleshooting Guide

Flat Earth app is a tool used to visualise daylight coverage, sun and moon overhead positions, rise and set times, moon ...

Shell Museum: Identify Shells problems & troubleshooting and solutions
Shell Museum: Identify Shells Problems & Solutions and Troubleshooting Guide

Instant shell identification using your phone’s camera. Full color shell guide. Learn from museum experts about shells. ...

Check Out How to Solve Problems or Issues of Related Applications
Mountain Biker problems & troubleshooting and solutions
Mountain Biker Problems & Solutions and Troubleshooting Guide

Ride, Build, Share and Compete! Experience the heart-pounding, insane and adrenaline-packed thrills of Downhill, Fre...

Star Chart VR problems & troubleshooting and solutions
Star Chart VR Problems & Solutions and Troubleshooting Guide

The ultimate virtual reality experience: A VR Planetarium! Star Chart VR lets you explore the solar system and night ...

Star Chart problems & troubleshooting and solutions
Star Chart Problems & Solutions and Troubleshooting Guide

We're proud to bring to you the hugely successful astronomy & star gazing app - Star Chart - downloaded by over 20 mi...

Nuclear problems & troubleshooting and solutions
Nuclear Problems & Solutions and Troubleshooting Guide

*** Brought to you by the team behind the internationally acclaimed educational star gazing app - Star Chart *** Da...

Star Chart Infinite problems & troubleshooting and solutions
Star Chart Infinite Problems & Solutions and Troubleshooting Guide

Buy Star Chart Infinite and get all the in-app upgrades of Star Chart included for free! Star Chart Infinite is the ...

Star Chart AR problems & troubleshooting and solutions
Star Chart AR Problems & Solutions and Troubleshooting Guide

Star Chart AR lets you explore the Earth in Augmented Reality through the window of your phone's screen. All in real ...