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New York Daily News App Complaints & User Negative Comments 2024
New York Daily News app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using New York Daily News? Can you share your negative thoughts about new york daily news?
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New York Daily News for Negative User Reviews
✓ Online news updates should be better. (Especially on weekends)As a NY Daily News online subscriber, I find that the free, NY Post online news, updates their stories more frequently than the NY Daily News. In addition, the updates for online Daily News updates on weekends is even worse. They should hire additional staff to honor what their online subscribers are paying for..Version: 8.6.1
✓ Worst everThe New York Daily News app is worthless, as is there customer service, which has not responded to several requests for help via email. The app does not download the daily edition, instead it goes into pause mode. No support at all, but does have my subscription money. What a waste. Boo of the year..Version: 8.6.10
✓ ProblemsFix the problems as they have been described by others for the last few weeks. Why the delay? Other apps fix their issues within days of being reported..Version: 8.6.5
✓ Simply Bad!I’ve had an unlimited subscription for several years and all of a sudden I start getting pop-ups saying that my monthly limit is up. Very annoying when trying to read. I’ve tried deleting the app and re-installing and still same issue. Maybe I should try another paper?.Version: 8.7.2
✓ It turned to garbage over nightOne day I was using this and everything was fine then it's starts to crash on me all the time. Why is this app so garbage??? Why haven't you solved the problem yet? Fix the problem.Version: 6.2
✓ Please fix your App.Please fix the bugs with the app. The top news constantly shifts position while scrolling, the articles don’t scroll all the way to the bottom and the ads scrunch up the text so that it cannot be read. It’s really amateurish for a media outlet as established as the Daily News..Version: 8.6.7
✓ The Digital Edition and This app digital paperI have a current subscription to the digital edition for the news (white with red lettering), can’t download the papers. I was looking over this app and purchased it in error. This second Daily News app the was just updated. However, when I downloaded the e-paper from this application it said my limited was up and I can made another purchase too to read the paper. I contacted apple for a refund. Hopefully, I may get this purchase back except the taxes . I do miss the paper but I feel I being rob by the Daily News by using their apps. I been a Daily News reader for over 60 years. I got no feedback from the older app with many inquiries. I quest it with be the same for this app also..Version: 8.7.2
✓ Problem with subscriptionI can’t always read the articles even tho I have a subscription..Version: 8.7.3
✓ GoodbyeYou know, I even tried to subscribe. I guess some people (many?) have figured out how to do it. The app doesn’t seem to let me do it. I can’t be bothered. It’s too much trouble. I’ve been reading the News for 30+ years. I read it mostly for the sports coverage. Despite the constant typos and errors, it is the only regular source of local sports news that seems to work for me. But, you know what. F it. This is a bridge too far. I’ve just deleted the app for the last time. Maybe I’ll check back in a year or two and see if they’ve fixed it. For now, it’s too much trouble. Good riddance. I’ll use my10-20 minutes of daily news reading on something more productive. C-ya..Version: 7.0.5
✓ WorthlessThis app is worthless. At first I could read it with big adds on either side of the page but lately I get to the paper, click on it and it says I’ve reach my limit. From that point nothing is active on the page. Whoever did this app should be replaced..Version: 8.7.3
✓ Stopped workingUse this app every day with a few other news apps and this has just stopped working. Open the app and start reading then it just closes. It has been a great app & I hope they fix this soon..Version: 6.2
✓ Pay for What?I have been a faithful user of the Daily News app for years. Its unfortunate that they have now decided to force users into paying for a subscription when it has been free all this time. There are a fair amount of ads and not to mention the refresh rate of some content is not that great. Unfortunately I will be deleting..Version: 7.0.5
✓ Work needed.If it ain’t broke don’t fix it. This app is confusing and not as user friendly as the previous one. Stories are repeated over and over, you can’t swipe anymore to or fro articles etc. I would advise that in the future you not release new versions until thoroughly perfect..Version: 7.0.0
✓ Terrible customer service.There have always been issues with this app. Every since I upload latest iOS 17 I can’t upload the daily issues. I have written to customer service several times and never receive any reply beyond the standard we will reply in 72 hours. Why pay for this app through Apple.Version: 8.6.10
✓ What's with the spelling errors?I actually really like this app, but I am disappointed with the amount of spelling and grammar errors. It undermines the integrity of the articles. Oh...let's not get started on the crashes...anyone out there????.Version: 6.2
✓ Daily news appMore often than not, when I select an article on my app, a message appears telling me I’ve reached my monthly limit. Nowhere does it say how many selections I get; and sometimes I haven’t been on the app for a week or more. Nor does it tell me how many I have remaining for that month. So, I go to other news apps. Love the News, but what’s up with that?.Version: 7.2
✓ DownloadVery disappointed in the fact it’s been over a month and my iPhone app cannot download the newspaper!!! I have emailed customer support 4 times still no response and the app still doesn’t work!! Terrible customer service very frustrating and disappointing!! My favorite paper is pushing me away slowly!! Horrible service in response!!.Version: 8.6.10
✓ Limited ViewsThis is supposed to be FREE app. You have a paid app that gives you the whole paper. Why are you now limiting stories on this app? I guess it’s time to find another source for my local news. We had a good run. But I would like to know why - other than greed - you want to start charging for this app? Please respond. Thank you.Version: 8.6.1
✓ No Horoscope!!!The daily/weekly/monthly horoscopes are not loading on the new app... Please fix..Version: 6.0
✓ Can’t scroll downAfter upgrading to the latest iOS 16.1 update, I’m no longer able to scroll down within an article after selecting to read it. Reported it to New York Daily support a few days ago, still no response from them.Version: 8.6.5
✓ Awful!!! It keeps crashing!!It takes forever to read 1 article because it crashes every few seconds. Not sure why no one has bothered to fix the problem..Version: 6.4
✓ Daily News AppYou constantly repeat your articles two or three times. Once is enough..Version: 8.0
✓ Moving more to the center good signAfter deleting this app. Im thinking about giving it another try as i see after the massive layoffs nydayli have slowly gone back to the middle instead of being a socialist far left newspaper bashing trump all day and being an arm for the radical left. Keep up the work much more to do must be a neutral newspaper.Version: 7.0.0
✓ Unable to AccessAfter paying for a one year subscription in August 2022 I have not been able read the articles on the app. Settings in the app indicates that I don’t have an active subscription. Phone calls to customer service results are that I still can’t access..Version: 8.7.3
✓ This ISN'T a 'hometown paper' anymore, by hometown 'reporters'I am a native New Yorker, which is quite rare these days. Unfortunately, the quality of our local newspaper has fallen drastically. The stories are often written poorly and are barely fact-checked. I get a good laugh from reading the paper because there are so many spelling and factual errors. It seems that nobody with any real talent would willingly work for this once-great tabloid, which is now just a shadow of its former self. The other local paper is even worse. Under the current owner, the paper saves money by using stay-at-home reporters. These reporters are often recent graduates of low-quality schools and lack any real track record of professional writing. I read the paper on my miniPad, and I prefer to hold it horizontally. However, with the latest app update, I can only read the paper in the orientation that they decide, which is frustrating. Unfortunately, it is impossible to contact the people who make the app to voice my concerns..Version: 10.0.4
✓ Now worth the digital ink it’s printed with!Worse then then the National Inquirer, has always been bad but ever since the most recent update it’s basically the same 5 stories all day long under each section. Not only are the people who write the opinion pieces just short of mentally deficient but all they complain about is President Trump and perceived inequalities that the typical criminal class in NY Experience’s. Many times the opinions are also written as facts, which unfortunately happens just about everywhere these days but this news organization takes the cake. So now not only is the “News” unreadable, the app has become unusable and poorly written as well. Oh, and a side note. Never have I seen so many spelling mistakes in articles as on this papers site!!.Version: 7.0.0
✓ Poor Cust Service No AccessI have a subscription and every month I get a notice that says I e reached my monthly limit. Further it says I can sign up for a subscription. Every month I contact Cust Service. Every month the response is along the lines of we received your email and will response within 72 hours. Not once have I been contacted. I DO NOT recommend anyone subscribe.Version: 8.7.2
✓ Needs Lots of ImprovementNYDN’s app and webpage needs lots of work. It’s hard to understand why it’s so poorly done. The same article gets repeated 3,4, 5 times as you scroll through the top stories. Articles get carried for days on end with not enough fresh content. Photos are not framed properly as you scroll though top stories. The sports coverage has gone down the toilet. There very little original content or opinion. If anything important is happening locally, I look to other sources for up-to-date news coverage. That shouldn’t be. I want this app to be good. Long ago I purchased the paper every day on my way to work, but I’m ready to accept a good app. I want excellent local coverage of the news, investigative stories, great columnists like much-missed Pete Hammil and Mike Lupica. I want daily, in-depth coverage of my favorite local sport teams. I’m not certain how much longer I will keep checking the NYDN online, hoping for improvement, before I give up..Version: 7.0.1
✓ This App no longer works since iOS17It stopped working when iOS17 was downloaded. No response from any emails to support. Have been stealing my money since I renewed. Expect a class action suit. Such a shame. Used to read it every day. I would give it no stars since it doesn’t give me anything..Version: 8.7.2
✓ Why fix, if it’s not brokenI did like the old format better. Where did the horoscopes go, I like to read it, even though it was not based on fact. Cheers.Version: 7.0.0
✓ No Point in Keeping this AppIf ONE (1) article per month is my free limit, then there is no reason to keep this app. Too bad: NY Daily News is a great paper!.Version: 7.5
✓ "Top News" notifications - are you kidding me?I had “Top News” enabled in Settings and I got about 7 notifications within a couple of hours. Do you realize that the best newspapers such as WSJ and NYT allow themselves to send no more than 2 to 5 “breaking news” alerts per *day*? Please learn to have some standards and stop spamming your subscribers. For now, my notifications from the Daily News app are set to off..Version: 8.6.9
✓ Why is it getting worse?Update: now I have to pay for this unfinished product??? Delete App.. done. This new update doesn’t allow you to swipe left after reading an article, you have to click the back button that brings you back to the top of the list of articles. You essentially lose your place and have to sift through all the article titles to read to get back to where you were. Whose idiotic idea was this?. Plus now that all these pics are huge now I have to scroll forever to see all the articles. Bigger pics mean longer downloads. And now I see doubles of the same articles, this has got to be a joke. Think before you do. Don’t put unfinished products or change somewhat functional ones just for the same of change..Version: 7.0.5
🙂 New York Daily News Positive Reviews
New York Daily News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact New York Daily News.
⛔ New York Daily News Problems
