- 81.8LEGITIMACY SCORE
- 83.3SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Folder Lock App Complaints & User Negative Comments 2024
Folder Lock app received 114 complaints, negative comments and reviews by users. Have you ever had a bad experience using Folder Lock? Can you share your negative thoughts about folder lock?
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Folder Lock for Negative User Reviews
✓ Not so good.Doesn't support different folders. If you have lots of files then you are scrolling big time..Version: 0
✓ Dont use!!!Absolutely gutted. Because of this app and upgrading to the X it doesnt give you the option to get on it to get your pictures. Every single picture and video from the day my daughter was born has been lost. The pin enabled option doesn't work either to over ride the thumb print.Version: 3.3.8
✓ Ads irritatingBut secure.Version: 3.2.8
✓ Ads make it too difficult and frustratingI can barely use it anymore. The ads pop up and the cross to close them does work. Deleting the app and using another. Poor form!.Version: 3.3.3
✓ So far, no good.I have the iPad in a holder in landscape. That way, the lower line of the numerical log in is off screen, so I have to turn it to portrait to get to log in. So easy for the developers to have avoided. Once in, my photos are in a nice grid. Try opening the icon on the grid and I get a blank screen with "Done" as the only button. Touch that, and the app closes or crashes. I have never got a full screen picture. A lot of work for no result. I reported this but so far, no response..Version: 3.5.9
✓ No!Transferring photos videos I select 30 only 7 goes in it’s annoying fix it!.Version: 3.4.5
✓ CrashesApp will not open. First screen comes up to unlock and crashes..Version: 3.3.8
✓ Ads plusNot only are all the ads a nuisance, after having the app for a few years, one day I was unable to open it up where I had a lot of irreplaceable pictures saved. I figure it was because I refused to up-grade??? I only use about 3 different sign on codes and none of them would work. It took me approximately 2 weeks to get ahold of someone to ask for help. After several emails back and forth the kind lady said something about if you didn’t register ??? she wouldn’t be able to help me. I didn’t understand what she meant by registering. Anyway I have lost several years of photos and videos. I’d think twice about using this app..Version: 3.4.1
✓ Not bad Needs workOrganizing needs work. Pictures are listed by name and not thumbnails. It is more time and work to locate photos. Also, It would be better if this app would lock access to other apps. That would be cool..Version: 0
✓ Lost all my photosWhen I upgraded my phone to the iPhone XS Max the App failed to open so I deleted it reinstalled and all my pics and videos disappeared.Version: 3.3.8
✓ No way to take offOnce pictures are saved there is no way to send them to the pc or anything , poor tech service saying it should be fixed in the next version Not good enough.Version: 3.5.9
✓ Lost Everything!!Just tried to get into my folder and when I opened app it’s telling me that the application has stopped working then it shuts down!! What’s going on? I’m distressed ! Does this mean all my stuff o had saved is now lost?! I need help and information please. Now they have an advanced version and basically all my documents are GONE!!! No help with the situation either! DO NOT TRUST THIS APP!!! DO NOT RISK LOSING ALL YOUR IMPORTANT DOCUMENTS! Absolutely terrible!.Version: 3.3.7
✓ Lost filesLost all my files on the update .. tried all ways getting them back but nobody will help ? Please massage me or get hold of me to sort it out ! Important files lost..Version: 3.5.9
✓ Security doubtsWasted my money, and here's why. Its not clear until I paid and installed, that all file transfers need to be done via a website. I have some concerns about doing that for things like my bank account and identity details etc.. Despite whatever privacy policies are in place, I could never be sure who has behind-the scenes access to the files as they pass through or get stored on the website. The program would be usefully secure only if it enabled file transfers directly from desktop to phone. Also there is no means of transferring files out from the "vault" so you are reliant on the programs internal viewers, a major limit to functionality. For example I can't open or view of transfer Apple Numbers spreadsheets on my iPhone !! . Also like other users, I found time-outs a problem with the website..Version: 1.6.5
✓ Not too bad, a bit expensiveIt works alright, and I just bought premium. I'll just have to see how it goes.Version: 3.2.7
✓ RUBBISHSCAM!!!!!!!.Version: 1.6.5
✓ Keeps Crashing/Cant Open NotesLoved it until the main feature I got it for (Notes) stopped working It just keeps crashing. I have the paid premium version. It won’t open notes after I sign in. It just closes itself. I have important notes saved. They’re also backed up to Dropbox at .dat files. But it seems only the FolderLock app can open them. And the folder lock app just crashes every time I try to open notes. I even downloaded the folder lock advance app and paid for premium upgrade AGAIN to see if I could open it there. Seems Dropbox sees it as a completely different app and won’t upload the notes I backed up. So now alive paid TWICE for premium features just to access important files, but the app won’t work. It just keeps crashing. I’ve also emailed the developers and haven’t gotten a reply yet..Version: 3.3.9
✓ Why won’t this app open now!!!!Please tell me why I can’t open this app it won’t allow me to enter my password.Version: 3.5.3
✓ So far….. sloppy.Ok, used for <5 mins, even the PIN set feature is sloppy. Looks like it just uses the password set routine. States ‘< 17 characters’, false, testing reveals 6. If this is what I’m supposed to surrender my private data to???!!!!! Not likely..Version: 3.5.9
✓ CrashesTerrible app crashes every time when I try to add contacts.Version: 2.1.4
✓ “Was” GreatWhen I initially got this app I thought it was great I could keep all my passwords on my private information without any fear of any invasion or security breaches. Turns out after about a year of using it with all my vital information stored in the folder locker I enter my password which I’ve been using for over a year four digits the same it’s been for the full year and all of a sudden the password is comes wrong and continues to be wrong. I reached out to folder locker sent them an email and they haven’t gotten back to me what a disappointment poor customer support not to mention I lost all that vital information in limbo. I wouldn’t waste my money and I was just about to purchase the premier version.Version: 3.4.5
✓ Monitors your cameraDO NOT USE THIS APP. WHEN YOU ARE ON IT, THE GREEN LIGHT APPEARS SHOWING YOUR CAMERA IS ON AT ALL TIMES AND THEY ARE MONITORING YOUR CAMERA ACTIVITIES WHENEVER YOU USE THE APP.Version: 3.4.5
✓ Annoying.Created multiple files of one and lost a bunch of pics/vids.Version: 3.4.5
✓ Unprofessional, unresponsive, ignorantI have trying to contact the support team from October 2023 regarding the app crash only email I received all the time was please do not delete the app in next update will come up with the solution and nothing far and this was in October 2023. Considering to take legal action as I have important files in the folder. Wish there was a option to give - star. I would not hesitate.Version: 3.5.9
✓ Cannot export videosThe app allows pictures to be exported back to iPhone photo album as a “Save Image” but no way to export video. This is a problem if I do delete a vid from iPhone photo folder. What if I want to share a vid after importing to Folder Locker? This alone prevents me from using this app at all. Unfortunately I paid for the upgrade before testing the vid options..Version: 3.3.7
✓ Folder Lock doesn't workSuccessfully linked my phone to the pc to download files over wifi. However, within the browser on my pc, I choose a file to upload and then .... nothing! Tried for half an hour with different file formats (PDF, docx, xlsx) but nothing would work. So deleted app and will look for something else..Version: 3.2.8
✓ Looks good but isn'tYou can only add one file at a time which is very time consuming and annoying. You also can't separate files into different folders, all movie or all picture files are in the one folder. While it looks good it lacks alot of flexibility and simple options for the user.Version: 0
✓ The latest iPadOS update crashes the appJust updated the iOS but the app then crashes when trying to access the photos inside the app. Please help and fix this..Version: 3.5.9
✓ Photo and video orientationThis app is great for protecting sensitive files however the lack of adjustability to photos and videos is in need of improvement. Some added files appear upside down or once turned sideways are impossible to view. Some editing to files within the app would be a great addition to an already awesome platform..Version: 3.5.9
✓ 𝗱𝗼𝗻'𝘁 𝗰𝗵𝗮𝗻𝗰𝗲 𝗶𝘁 !!!!𝗧𝗵𝗶𝘀 𝗮𝗽𝗽 𝗰𝘂𝘁𝘀 𝗽𝗿𝗲𝗰𝗶𝗼𝘂𝘀 𝗽𝗶𝗰𝘀 𝗶𝗻 𝗵𝗮𝗹𝗳 𝗮𝗻𝗱 𝗿𝘂𝗶𝗻𝘀 𝘁𝗵𝗲𝗺. 𝗜'𝗺 𝗳𝘂𝗿𝗶𝗼𝘂𝘀, 𝗜'𝘃𝗲 𝗹𝗼𝘀𝘁 𝗻𝗲𝗮𝗿𝗹𝘆 200 𝗮𝗻𝗱 𝗜 𝗰𝗮𝗻'𝘁 𝗲𝘃𝗲𝗿 𝗴𝗲𝘁 𝘁𝗵𝗲𝗺 𝗯𝗮𝗰𝗸 !!!.Version: 3.4.5
✓ Simply doesn’t workSimply doesn’t work.Version: 3.4.5
✓ Does not workJust got this app, had to pay the fee to actually use it. Then it doesn’t work., Cannot do file transfer over Wi-Fi. Followed all instructions, nothing shows in the browser. Waste of money. I want a refund. Re: Developer response. The computer and iPad were on the same WiFi network. Nothing worked. Your a-p,also stopped the App Store from working. What do you know. I uninstalled your app and the App Store worked again. So, not only did your app not work how you say it should, it messes up other apps. Definitely not recommend..Version: 3.5.9
✓ It doesn't workI have all the information in the app and I am not working now.Version: 3.5.3
✓ Can’t open lost my photosCan’t open lost my photos not important but if they were they would be lost by now. I wouldn’t trust this app now it just opens and crashes constantly. If you have important work copy it immediately or risk losing it..Version: 3.4.5
✓ Don’t waste your time it crapTried using it pop up comes on can’t get rid of it stopping you using the app. Absolute rubbish crap. Completed waste of time..Version: 3.4.1
✓ Needs an updateThis is pretty neat but I wish I could transfer pictures back to my gallery. Or select photos or files from the program like email from the program and create different folder within the program.Version: 0
✓ Fold lockStar: negative negative negative "ZERO". Lost all my work after newsoftwares decided to give it a new facelift and they didn't have a care in the word about fixing it. Do I get my money back? I rate this 1 because it won't let me send otherwise. Star rate -0 Regards.Version: 2.0.2
✓ Good simple appDoesn't require an Internet connection just LAN or wifi so your computer can connect with the device. It's basically a storage app for secure files not your media player..Version: 1.6.5
✓ Folder lockIt keeps kicking me out of it as soon as I go in it anyone know how to fix this ??.Version: 3.5.3
✓ Problem on iPadFolderLock works fine on my iPhone but on my iPad Pro it will not wi-fi transfer data file making it useless. The IP address is totally wrong. Contacted support a couple of times but no help. I worked until about eight months ago. With being able to load data it is useless. Don’t know if other iPad users are having the same problem..Version: 3.3.6
✓ Notes Lock doesn't backupThe cloud backup via drop box does not work properly. So if you lose your iPhone or iPad , your notes are forever lost..... email to the author receive no response.....Version: 3.2.0
✓ App crashed on an updateI can’t contact the provider I have sent a few e mails they sent an update I didn’t need it was working perfectly no I lost the icon on my main screen and the app won’t open I have a lot of stuff locked in the app idk what to do.Version: 3.5.3
✓ Crops my photosAll the photos I uploaded to this app got cropped in a weird way. The quality of my photos also become really bad..Version: 3.4.5
✓ Won’t open keeps crashing. Lost all my filesWon’t open keeps crashing. Lost all my files.Version: 3.5.3
✓ Good but needs share optionsI enjoy the safety options but would like to be able to get my photos out of the app when I want to. Please add an option to copy or share images. Put it under a password or a toggle in settings to keep it safe..Version: 3.4.5
✓ UselessSurprised ads pop up fix it.Version: 2.1.4
✓ Ok I guessFolder locks ok, but there's better options out there. I bought this app on PC - would've been better if my license extended to Apple devices as well. Guess they wanna make sure we're paying for the same app repeatedly? Sadly, a common theme for software companies these days 😒.Version: 3.2.0
✓ Simply TerribleThis app had been incredibly frustrating to manage, not user-friendly at all, but I stuck with it. Photos/videos would be uploaded and somehow ended up sideways or worse, upside down, but I stick with it. Accessing the app would be a constant series of failures, ‘kickouts’, but I stuck with it. I upgraded believing the situation would be better and felt good about my decision initially; I was able to sort out the issues. Foolish me. When I then allocated the photos/videos into specific folders, I LOST close to 50% of them. And by “lost” I do mean LOST! They're gone. Blank tiles is all that remain. Unfathomable. Since then I salvaged the remaining items and have moved onto another app. Simply TERRIBLE!.Version: 3.5.9
✓ Almost, but...This app has a lot of nice features, yes, but as others have said, the ads are ridiculous. Every time you do something, there's an ad. OK, I get it, not everything can be free, so I would have paid for this app, EXCEPT... If you import photos, that works well. You can put them into any folder you like. No problem. You can select multiple photos at once. It has a very nice feature where it asks if you want to delete the photos from your regular memory. You might have to sit through two or three ads to do this. But if you rename the folder, the photos get cropped to a square thumbnail OR so corrupted that they are not viewable. THEY ARE GONE. I hope that you didn't delete them... (Sit through another ad.) The same thing happens if you move the photos from one folder to another. (Sit through another ad.) When you are in a folder, you can't switch folders. The back button doesn't work. The only solution is to exit the app and re-open, which means reentering the password and... sitting through more ads. If you don't believe me, download it yourself and give it a try. Just don't delete those photos yet..Version: 3.2.8
✓ Problems on iphoneI’ve used this on my ipad and it’s ok, probably 3 star but since installing on my iphone all imported photos have been converted from portrait to landscape. Just done a test. If I take a photo on iphone the above occurs but if I then take a screen shot it saves in folderlock with the correct orientation. Very strange but I hope this helps the developer. Until then almost unusable..Version: 3.5.9
✓ No thumb nail view of photos?The photo and video area on folder lock needs to look and act like the photos folder on the iPhone. You should also be able to move files in and out of folder lock on the phone for use with other apps on the phone and for editing etc. Once they are in folder lock you cant do anything with them except delete!? Photos are also arbitrarily cropped when copied into folder lock which is very disappointing. Please release an update to fix these issues. Then I think you would have a top selling app that would rate highly!.Version: 0
✓ Doesn't download videos from the netI bought this based on the fact I could download videos from the internet and keep them in a safe location but I can't..Version: 3.2.7
✓ I have got a question.When I transfer data from my computer to the iPhone. Does that mean my files hold in the Internet as well, so is it possible for someone to access my files through the Internet while I'm using the application?.Version: 0
✓ NOT SURE YETWant to give it 5 stars because it seems it has good security ie: finger ID, PIN, PASSWORD but I find it hard to put anything in it but sure it is me and not the app. I will keep plugging away because I want it to work for me and if I can master it then I will change my star rating because it is good security..Version: 3.5.9
✓ Why did it stop working with new iOS 14.5 update?I updated my iPhone to iOS 14.5 now my FolderLock app doesn’t work. It opens up and closes right away...won’t let me enter password and I can’t access my pictures!!!.Version: 3.5.3
✓ Worst appWhen you transfer photos to the app, it deletes from your phone and doesn’t let you transfer the photos back to your phone. Also the video loses the audio in the folder. Giving one star is one star too many. Keep away from this app. Too many glitches..Version: 3.4.5
✓ MehThis app isn’t user friendly and I didn’t know why every time I use my phone I have to manually turn on everything to get protection otherwise it doesn’t just automatically connect leaving you defendless.Version: 3.4.5
✓ No provision too remove delete filesDont get it Unless you plan to buy. Advrts like a steam train building up speed . Open 1 Picture sends to to App store. Deleting the App. My files and all..Version: 3.2.4
✓ Mr CHave had the app for a while but now will not open? Help please?.Version: 3.4.5
✓ GlitchI’m trying to add videos to the app, bought the premium, and when I try adding the videos it just shuts down… I’ve kept trying but it does the same thing… It worked better before I bought the upgrade but it didn’t save my videos and pics when I broke my phone….Version: 3.5.9
✓ Unhide ProblemThe app churches when i try to unlock the photos from the apps..Version: 3.4.5
✓ Not perfect but a good valueSome irritating occurrences but after getting used to getting around them the app shows promise. Good value. If you are ok with dealing with them a rating of 4 1/2 would be fair.Version: 3.5.9
✓ Good App but...This app is good and does the job that it says it does but the interface on the iPhone needs improvement. The interface is simply categories (photo, video, document, etc) and then a list. The app does not have the iphone style interface that it should. This would make the app polished and matching the ease of use and looks of the iphone. The login screen is a bit tacky and lame but i suppose it does the job. The method of using an IP and browser to transfer files is great and means you can do it wirelessly with no need for iTunes to get involved. It is frustrating that you cannot transfer more than one file at a time but the option to import a folder would easily fix this problem. It also needs the ability to make folders, etc. This app will be great if these improvements are made and whilst it is worth the money as it is there is alot that could improve. I'm sure this developer will have the respect for their customers and implement these ideas as soon as possible!.Version: 0
✓ No support- updated (twice)Cannot connect using the Wifi File Transfer feature. Sent two emails requesting assistance but no support reply. Very disappointing waste of money for non-functional app with no support. ….. Updated 14 July 2023. There was never any reply to my email requests, but developer did reply to this review by claiming that the next app update would address my problem. No timeframe or other details. That was a couple of weeks ago and no new info, and no app update. Very frustrating!! Wish I could give this zero stars. …. Second update 4 Oct 2023: Developer still has not updated the app (the last app update was two years ago). Be aware that the developer has probably abandoned this app..Version: 3.5.9
✓ Lost video and picturesNot happy after upgrading my phone! Went to folder lock and found all recent video and pictures have been lost from my folders! Why? No backup nothing! Simply not acceptable!.Version: 3.3.7
✓ I am yet to discover how to lock important Voice Memo or MP3 recordingsI downloaded this app to be protect certain files and Voice Memo records ….. so far no luck.Version: 3.5.9
✓ Less stableIf this app gets deleted by mistake how to get all files and pictures back ?? This app Needs more stability.Version: 3.3.7
✓ A million advertsDue to the amount of pop-up adverts, this app is almost unusable..Version: 3.3.3
✓ Needs polish... BadlyKinda janky. An “almost-out-of-beta” kinda look and clunky user interface. Definitely needs more work there! The latest update breaks the ability to add photos from camera roll. Also, when attempting to add video... all it shows is a blank black screen regardless of front or back camera. Needs cross-device syncing!.Version: 3.3.3
✓ Good app but...This is a great way to store files on your device. However, it lacks the ability to upload many files at once. I think that this I'd where apps like 'Folders' have an advantage. I also like the slideshow feature in this app. If the devs could add this one feature, I would use this app again in a heartbeat.Version: 1.5.5
✓ Absolute garbageI would not bother. Tried to put videos into file. Just kept failing. Eventually got one video to transfer. Total videos recorded on the app zero. Rubbish!!!.Version: 3.5.9
✓ Lost all my data due to app glitchWas advised to fix glitch by deleting and reinstalling app because app kept closing as soon as it opened. When I did that, folder lock was empty. Years of data I had stored nowhere else was lost..Version: 3.5.6
✓ Eh. Not bad for free I guess.The ads are a bit much. But that's what you get with free I suppose. Also if I go into the photo section, the back up arrow doesn't work. So I have to close the app and reopen to another slow loading ad. Other than that it works..Version: 3.2.8
✓ ScamBought this and credit card charged $2000!!!.Version: 3.4.5
✓ RubbishSeriously who are these peoples QA? I work in QA and who ever they have needs to be fired. Uploaded a video file, I then get a pop up with the message 'memory low' or something. Yet it's still compressing my file then I select copy to folder, then nothing. Cancel button fails to function as well as the others on screen. Seriously??!!! It's not even like your app is cheap either. People please avoid, to buggy for it's own good, oh and I even think I found away to get pass the security password screen at the front, thus not making my files very protected..Version: 0
✓ It’s all goneAll my saved files are gone. They made a new app, the old one with the files in it is broken. As soon as you try to open any of the file categories the app gets stuck loading “Photo: 1 Photo” forever no matter which option you choose. The new app doesn’t have the files. Now I have two versions of the same broken app on my phone. This is the exact opposite of what anyone would ever want!! So if you have anything important that you want to get deleted and lost forever, this is the app for you..Version: 3.5.9
✓ Ads pop up can't closeWhat a joke! Never seen an app do this. When you try to open a folder an ad pops up. It will have an x in corner to close it, or with close button. However when you try to close it it does nothing. You have to open the ad. Then go back to the app re-login and the next time the ad pops up it may let you close it. Not always. Sometimes you have to repeat this process. I think they get paid by having people select an open their advertisement. So this is a gimmick they use to get people to open the ads. A royal pain! Seriously don't get this app you will regret it!.Version: 3.2.8
✓ Can’t make web server workI bought this to use it to copy some confidential files from a NAS, so was disappointed to see it can’t easily browse a network. Instead you have to use the app as a web server and put the IP address you are given into Chrome on a computer, to enable you to use the pc or Mac to copy the required files. The url simply doesn’t work and gives you no error messages to help you debug. If you want just to secure a few naughty photos, then it might work, but for what I wanted (and it promised), the app is useless. I paid for premium in the hope that this would fix the problem, but it didn’t. Waste of money..Version: 3.4.5
✓ Private photosNever had an issue with this App but since recent update photos are playing up and I’m unable to access/ save photos in the normal manner.Version: 3.3.0
✓ READ: Files NOT protected from Folder LockDO NOT DOWNLOAD!!! I never write reviews but I have for Folder Lock. I paid for the ad free version. I had real important files in the app like travel documents, W2s and so on. ALL were lost forever. I contacted Support and they inform me “If the photos have become corrupted there’s no way to retrieve them.” They never answered my question on how a file “safe” in Folder Lock can become corrupted. An app to protect things destroys them? They say “back it up”. Mine was, only I didn’t know I had backed up the so-called “corrupted files”! 159 of my important files gone forever!! I’m so mad & frustrated. Thanks for nothing Folder Lock!.Version: 3.3.3
✓ PC version is good. IOS version has too many annoying popupsThe PC version of Folder Lock is good. I had similar hopes for the IOS version. Wow - what a difference! The IOS version has annoying pop-ups that make me question the professionalism of the overall product. You’ve already lost me as a customer. I’ll look at other solutions..Version: 3.3.6
✓ Almost a jokeA good start considering there's little else out there, but here are the main problems: 1) No way to upload a large amount of files. You are forced to manually select one file at a time through their stupid web interface. 2) No way to transfer lots of files (or any files at all) via normal file sync through through USB/iTunes, and then choose to protect your files once they are on the iphone 3) No folder structure. 4) You are forced to view your protected files within their own media browser app. Again, this means you cannot select existing files (other than pictures, it seems they allow you to browse your photo folder) and then protect them from within the iphone. It's a good program for basic, beginner protection of a few individual files, but other than that it is a joke..Version: 1.5.5
✓ Tried to like this. Don't!Can never connect to website. Not good..Version: 1.6.0
✓ StupidNot user friendly. Was looking for something to password protect files in their place not have to get Dropbox and transfer a bunch of files into the app. Deleted it 5 minutes into downloading it..Version: 3.5.9
✓ App won’t openHow do I retrieve my files ?.Version: 3.3.8
✓ Save yr moneyThe URL always fails and times out. Has only worked once. Save yr money.Version: 1.5.5
✓ So Far Not Impressed...Well I go to the Apple iTunes app store to buy this app. Can't log in either on my iMac or HP Windows computer. So far big waste of 4 bucks..Version: 1.6.0
✓ BEEARE of Data LossIf you use this app make sure to back it up elsewhere. I have used it for years over several phones and never had a problem... until it wanted to track my data over other apps. When I said no it immediately crashed and would not restart. I had to uninstall and reinstall the app and lost years of irreplaceable data as a result..Version: 3.5.6
✓ Not good enough for meThe worst thing about all these locker apps is having to retrieve forgotten passwords (one of the reasons most people use the same password for everything). After several months of not using this, I couldn’t remember the password (I call myself bucking the trend and using different passwords for everything). So I clicked the forgot password link. Nothing was ever sent to my email. I now have an app holding my private files on my phone and l can’t even access them!.Version: 3.4.5
✓ Cloud does not workCloud is nog connecting . You cannot rely important documents without cloud backup. Anytime this app will crash bringing with ig your important files. I do it manually to save everything into dropbox . It is unrrliabld but it has use if you keep backups by doing ig yourself. Better use the free version..Version: 3.5.9
✓ CrashesEvery time I open the app it crashes every 30 seconds or so..Version: 3.3.2
✓ Not workingNo longer working.Version: 3.5.9
✓ DreadfulApp keeps crashing after opening for a few seconds, having read other reviews it seems I’m not alone, lost important photos I’m absolutely gutted.Version: 3.5.3
✓ Don't buyFree ones are more flexible, won't import video files direct from phone or via wifi, the file transfers ok but will not open.Version: 0
✓ Buyer Beware***EDIT*** I have the paid version of this app and just bought a new iPhone X. It will not even open. At all. I am livid. All of those documents and pictures are gone forever. I would not buy this or anything else from this developer. Please do not put anything important in the app that is supposed to keep them safe. 😒 There are two key things you should know about this app. The first is that you can no longer import photos from your phone’s camera roll. So it is basically useless now. Nor should you expect any help or support. I have twice attempted to contact the developer with a question and I have never received an answer. (It should be noted I have the full paid version.) Keep looking..Version: 3.3.7
✓ Not working consistentlyApp itself is pretty good when it works. it allows u to store some files. The app does not work consistently tho with the ad upon opening the app which freezes in a blank page..Version: 3.4.1
✓ Serious security loophole (bug)If you unlock Folder Lock from your browser using your code, it does not just unlock your own access, it unlocks access for all computers on the same wifi network, i.e., anyone would be able to browse to your folder lock documents from all other devices in the same network without the need to enter your pass code again while you are transfering your files! This bug coming from such a company specialized in security products is such a shame and a shock!! They probably rushed the product..Version: 1.6.0
✓ TerribleI can't even use it. It forces you to go through an ad about something called Audible and then I can't figure out how to get back to the actual app! It just goes into a loop..Version: 3.2.7
✓ Paid versionI have the paid version. My complaints are: When I save pictures I can’t recover the dates when they were taken. Neither I can’t save them back to my phone folder unless I screen shot them…. And of course the quality isn’t the same..Version: 3.5.9
✓ Killed it with adsAnother app deleted before given a chance, ads might pay but nobody wants them pop up every 5 seconds while your navigating. Good riddance!!.Version: 3.2.8
✓ Folder lock???So let's get this straight, folder lock doesn't lock folders? Surely I've missed something.Version: 3.1.1
✓ Back up stolenI have once backed up all my private photos into this suspicious app, but never been able to recover my data, every time I download it again, it asks you to put new password, that is so weird, because it is supposed to ask us to put email address to restore your previously backed up data, but it doesn’t ask you anything, but it stats you over, which is very disappointing, its been a year now, but I have tried sending emails but nobody replies back. Please help if you still can..Version: 3.4.5
✓ Not worth the effortBe prepared to pay! Once you transfer to this app, you will lose it all unless you pay!.Version: 3.4.5
✓ Not goodIts not worth 4$ at all.Version: 0
✓ Latest update freezes phoneAfter downloading the latest update, attempting to select a folder with a large (>50 photos) amount of photos will freeze up my phone (iPhone 7 running the latest version of iOS 11). I am unable to access some of my folders containing many images due to this. Other folders with less images in them can still be opened, but after waiting some time. Restarting the app or the phone does not fix this problem. In addition, I’ve found that there were many white images created in my folders that I had to delete. Please fix!.Version: 3.3.0
✓ Great concept but way too many pop up adsI really used to love this ap. Now every time I open it ads & games pop up and you can't even close them as it exits you out of the ap. I also am not able to figure out how to remove documents once you put them in there. Not that user-friendly..Version: 3.2.8
✓ Ads get stuckJust downloaded. Some ad for screens is unable to be closed. Unable to create folders that have both videos and photos, they have to in seperate locations. Likely to delete..Version: 3.4.5
✓ Crashes every 5 secondsAs above since update..Version: 3.5.3
✓ Bad advertsApp is good apart from the fact of continual adverts bombarding you! You pay for an app why do I have to see continual advertising.Version: 2.1.1
✓ DONT USE THIS APP FOR IMPORTANT STUFFWas good to start with it once an update is done YOU LOSE EVERYTHING.. i lost a lot of personal photos of loved ones that have passed away that i kept in this app that were private photos & i have not lost every single photo i had.. all 87 photos & 4 videos.. so heart broken.Version: 3.3.8
✓ TrashDon’t waste your time, it locked and when I asked for new password it lost all my documents.Version: 3.5.9
✓ Do NOT waste your timeI wanted to see how it works before buying it. I have never seen such a horrible application. Before even I start setting this up, it showed many ads and I need to click on and open the ad to get rid of it. It still keeps showing and insisting on opening it. The close button they show on many of the ads does not close it. It is another trick to open the ad. Cheap people. Download this app only if you feel your time is not even worth a penny..Version: 3.3.3
✓ DON’T WASTE YOUR MONEYThis app doesn’t work and their customer service is non existent.Version: 3.2.8
✓ Don’t waste your timeWhen the app isn’t crashing, there’s no way to actually put your photos in it. Hit the + button and it goes to a blank screen that says there are no photos. Once it showed me my actual camera roll but when I tried to actually select stuff it went to the blank screen. Also there is no option to browse your entire device and select things to move at will. There are folders titled photos, videos, etc. If you try to move something into one you can only select from that specific file type. I had an entire folder on my desktop that I wanted to lock away but I couldn’t get to it through the app. That may be what the “transfer via WiFi” option is but being as this is not 2008 I feel like I shouldn’t have to transfer files in such a convoluted way. Why can’t you just browse all your folders from within the app, select the items you want, and have the app import them?.Version: 3.4.5
🙂 Folder Lock Positive Reviews
Folder Lock works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Folder Lock.
⛔ Folder Lock Problems
