Barnes & Noble NOOK App Support

Barnes & Noble NOOK App User Reviews

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Barnes & Noble NOOK Pros

✓ Love NookI absolutely love this app. The fact that you can get thousands of free books is awesome. I’m a senior citizen and having the free books on a multitude of subjects and by a multitude of authors is truly a godsend. Unlike Kindle, which makes you buy their Kindle unlimited for $9.99 per month for the same thing. Again, thanks for making great books free. UPDATE: now you only get 2 stars. We can no longer purchase books via the app and have to go to the website to purchase books. Pretty annoying. Also on the website, there is no indication that you already purchased a book when you list them by author or subject. Very inconvenient to have to click on it for details, then when you add it to your cart, you get the message that you already purchased it. Please fix that…I never had problems when I purchased books through the app. Waste of time!.777shanna777Version: 6.2.1

✓ Don’t try to buy e-books through the app!I have had this app on my iPad for several years, with no problems at all. Now all of my books have disappeared, and the new books I just purchased will not download, but I have been charged for them. Spent an hour on hold with B&N only to be told to just keep refreshing my library! This has been going on since last Thursday, October 22, 2020! Still no books, not the more than 100 books I already had in my library nor the new purchases. And no one can say if it will be days, weeks, or months before the problem is resolved. Very poor customer service!.Basement doorVersion: 5.3.1

Barnes & Noble NOOK Cons

✗ Frustrating, riddled with bugs, counterintuitiveI used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!.KA JiangVersion: 5.0.3

✗ No to nookI have a been a customer of nook for years and have downloaded hundreds of dollars of cookbooks and other books that I love because I am older it is easier for me— in December 20 21 you did an update which screwed up everything I can no longer access my library or any of my books I paid for I feel like they have been stolen from me I don’t understand when they do an update it always seems to make things worse I am so done with updates because they don’t seem to know what they’re doing I want my books back that I paid for my hundreds of dollars of books I’ve lost and can’t find..wow nook..I am so disappointed in you for ripping off people I do not recommend nook to anybody unless They can get techs that know what there doing and can figure out how to do their process the right way and not steal everybody’s books back that we paid for...PadlynmadlynVersion: 5.5.1

Is Barnes & Noble NOOK legit?

✅ Yes. Barnes & Noble NOOK is 100% legit to us. This conclusion was arrived at by running over 109,573 Barnes & Noble NOOK user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Barnes & Noble NOOK is 91.8/100.

Is Barnes & Noble NOOK safe?

✅ Yes. Barnes & Noble NOOK is quiet safe to use. This is based on our NLP analysis of over 109,573 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Barnes & Noble NOOK is 93.3/100.

Should I download Barnes & Noble NOOK?

✅ There have been no security reports that makes Barnes & Noble NOOK a dangerous app to use on your smartphone right now.