- 72.1LEGITIMACY SCORE
- 73.6SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
St. Louis Post-Dispatch App Complaints & User Negative Comments 2024
St. Louis Post-Dispatch app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using St. Louis Post-Dispatch? Can you share your negative thoughts about st. louis post-dispatch?
Please wait! St. Louis Post-Dispatch Facebook comments loading...
St. Louis Post-Dispatch for Negative User Reviews
✓ Please, fix this app!This app is terrible! I’m not sure what happened but please go back to the old one. I’ve used this app for several years now. Never had a problem navigating through it. But this new one, wow! When I click on an article from the home page, it says no content. Doesn’t matter which article. EVERYTHING says no content, try again. When I click on the link I use all of the time, CardsTalk, it says no content. I found a way to get to it, but it takes forever even though the shortcut is right on the home page. It’s been this way since the new update. I’m not a fan!.Version: 5.1.1
✓ Get someone who knows what they are doingThis app is terrible. Constantly crashing and when you can actually get it to work it constantly redirects you to ads. This forces you to leave the article you were reading and find where you left off. Huge waste of time and happens so frequently that I often just give up. Only reason I even look at it is for sports reporting. Which brings me to another problem of the scroll through article that forces you to hit little arrows to get to the next portion of the article. This feature rarely works effectively and is cumbersome to navigate. If it wasn't for my love of the Cards and Blues I'd delete this app and never look back. Perhaps some IT guy will see this review, try it out themselves, and make the necessary changes. But I doubt it, this problem has been ongoing for years..Version: 1.3.3800
✓ So Disappointing. Driving Me Away.Update: Every time I stop by the app to see if it’s any better, if I can read even one story, I am reminded how horrible it is — and I think the paper loses another opportunity for me to add to their readership numbers, to improve their metrics, to see the advertising, and to support their writers by participating. They won’t get $26/month from me for just one interest, and I wonder: Where do they make the most money? Digital subscriptions or advertising? They, obviously, want both. How many people have just walked away, taking their eyeballs with them? I pay for great journalism, local and national, and I want to support the hometown paper and its writers (particularly the great Derrick Goold) … but $26/month is insane. (And is it a month or one time cost? I get confused.) I get digital editions of WaPost and NYT for much less. I don’t live in STL or the region, so I have specific interests: this case Cardinals, Blues, St Louis City FC … let me pay a fair price for these. On top of the economics, the digital app remains horrid in so many ways, including intrusive advertising and stunningly poor usability. Here is what the big wigs need to know: Instead of driving me to you, you’re driving me away. I want to support you, I want to pay you a fair price, but your economics and app make it impossible..Version: 9.1.4
✓ Keeps Getting WorseWhat happened? I used to read multiple times a day now I’m lucky to read it once a week. In the beginning the app was great. Headlines with thumbnails to easily navigate through the stories. Now we have this a nonsensical top row you scroll right through. The rest of the rows you scroll own through. Large pictures that are sorted by category not when added so you end up scrolling through stuff you’ve already read to find something you didn’t. I normally just give up and don’t bother. Bring back the easy to navigate format and for the love of Pete bring back landscape viewing as well as portrait..Version: 5.4
✓ Second rate paper for second rate cityStop all the biased reporting. Page after page of ridiculously slanted articles that are not reporting, merely opinionated balderdash. I struggle to renew my subscription every time. It won’t happen much longer. I only need to see the name on the byline or the headline to realize I’m wasting my time to read that particular piece. I long for the good old days when your editorial slant was only based against the Catholic Church. Stop before you become even more irrelevant. You’ve long since begun believing your own lies..Version: 1.3.4200
✓ Significant improvementsThe PD app has been significantly improved since I wrote my first review )below). The app is much more consistent in how it works. I previously said it was nearly unusable and that is no longer true. While app not as good as some other major newspapers, I no longer want to give up on reading the PD. The PD app was slow and hard to use before but this new version is much worse. Its behavior is inconsistent. The instructions to download a pdf don’t work. I get no response when I press “view pdf”..Version: 9.6.1
✓ Too many adsI realize that funds are needed to support the app (and the newspaper), but this site has way too many ads. For instance, I opened a story, and there was a full page ad before going to the site. Once I reached the story, there was an ad at the bottom of the page, and then a video ad that popped up over the text, and a still ad that also pops up over the text. I subscribe to the print version of the Post-Dispatch, and would appreciate it if there were a way that subscribers could avoid the ads. If there is such a function on this site, it is not clear on how to do that..Version: 1.3.4600
✓ New Update and the Economics of DigitalFirst of all, I agree with the negative reviews of the latest update. It is difficult to view on my I phone 6s. The old version using a text-based list was much easier to use and quicker. I could swiftly view the articles and get to what I wanted. The large picture graphics in the new update align with many of the more modern news sites but I find it, like so many things in life these days, to be dumbed down. I still take the print edition and totally prefer it over digital. Interestingly, I found that if I sign up for the digital edition I get my delivered paper at a lower monthly rate. Go figure. But it shows the power of those annoying digital ads - that’s where the money is. I will continue to read the print version and use the digital edition for late breaking updates, all the while keeping in mind the liberal bias in the news articles and the ridiculous lack of any alternative viewpoints on the editorial page..Version: 5.1.1
✓ Very DisappointedThe latest release has small white font headlines that cover the picture, the are barely readable. The top stories pictures are even smaller than average stories mixing scroll right / left with scrolling up and down. The screen doesn’t allow stretching which limits the font size, the app became less useful and I’m abandoning for other sources of news. None of the companies take these reviews seriously and I doubt they will do anything to change it. It’s disappointing when a new release of an app makes it worse instead of better..Version: 5.4
✓ Slightly Better Than NothingThe free version of STLToday is limited in news and rich with ads. I subscribed to the paid version under the $1.00 for 26 weeks scam thinking I would get more news and less ads. I am sorely disappointed. There is somewhat more news, but the user is required to log in every day to get it. And some articles link to the e-edition which, unless you pay $20 a month, you can't read. And, there are still plenty ads. The "deal" was you can cancel any time, but in reality, you must call the newspaper within two weeks of the renewal date to cancel. Avoid this app..Version: 8.11
✓ The price is rightIt’s a good quick way to get the hometown news of the day. I don’t like that it only works in portrait mode on the iPad. I miss not being able to enlarge the pics. I especially hate that any inadvertent lateral movement of the screen causes the page to reload. This is especially aggravating when doing a crossword puzzle. I do miss the ad inserts in the old paper version. A free press is still the backbone of a democracy and I’m glad there are still some people reading the news..Version: 5.7.1
✓ Pop up ads and video ads!!!The Post Dispatch just doesn't get it. Apparently it's run by nothing but millennial's now so all they want to cover is the city of St. Louis. Where perhaps 2% of their customers live. There's a reason no one buys the newspaper and few use the app. Pop up ads are yesterday's approach to revenue. No finer way to run off your diminishing audience. But they just don't get it. And they don't care. They probably have five years left before they close the doors completely. Sad, but it has been their stupid decisions that have hastened their demise. People won't put up with pop up ads, in particular, pop up video ads! Jeez! Idiots! I'm assuming the last adult at the Post Dispatch took the early buyout or was simply fired..Version: 1.3.4600
✓ Loyal reader since the 70’sYour newspaper plummeted in overall quality almost immediately when it was gobbled up by Lee Enterprises. Being the only big daily newspaper in STL, you get away with it. I can go on and on but I’ll get to my biggest complaint. Your complete lack of spell checking and sentences that would earn an F by first grade teachers everywhere is an embarrassment to our city and especially to you. For generations, elementary schools would use newspapers for teaching. Creative teachers can use the Post as a game locating how many spelling errors and incomprehensible sentences in an issue..Version: 1.3.4200
✓ Refreshes upon the slightest scroll slip- I think I know whyI’ve emailed the Post on this and got no response. I thought this “bug” would surely be noticeable and, since it’s so annoying, would be fixed soon. It hasn’t and I think I know why. Why would frequent refreshes be so beneficial to an app provider when it’s so annoying to users? Revenue!! The more it refreshes the more the page view count increases the more revenue from advertisers. So, the Post is willing to let the user experience suffer if in means greater advertiser revenue. The lesson: if you still want to use the app be light on your screen touch and remember how far you are into an article should you slip up and have the page reload..Version: 6.0
✓ Annoying AdsI would give this app 5 stars, but...I’m really getting tired of the annoying ads!!! I know news apps need to run them, but the latest ones are really interfering with my ability to read a simple new story! I can’t stand the videos that randomly pop up on the right side of the screen. They block the text, and then if one comes up and you’re scrolling and accidentally click on it, the video takes over the screen blaring music even though your phone is set to silent. Then the small video ad that pops up from the bottom has an “x” so small, that it’s practically impossible to close it without opening up the ad several times. Ugh! Excessive advertising like this is more likely to keep me from using the app..Version: 1.3.4600
✓ Intrusive Ads and Bizarrely Functioning Prep Sports ScoreboardThe pop-up ads are now so continuous it’s like swatting flies. The video adds that show up from he side at full volume are the worst of these. Seeing the whole screen while reading a story is almost impossible to do for more than a few seconds at a time. Also, how hard could it possibly be to have the prep sports scoreboard—one of the main reasons I open the app—be set to open automatically to the current day and year. To get to a current score, you have to change the year (seriously, who need to be able to go back to scores from three years ago anyway) from one menu, then select the correct month, and the the correct date. I get that it’s free and all, but c’mon..Version: 5.1
✓ Getting used to it?At first I found it difficult to get used to after decades of reading the print edition. Now I am enjoying it on my iPad and desktop. I might add that the P-D has one of the worst phone support teams I have ever dealt with. It took about six calls with different reps to get the cancellation of my print subscription effected correctly and my digital subscription activated properly. I got so much conflicting information from them. Bad PR for the paper. Latest addition to my review. I lowered my rating because very recently the pages on the e edition have been freezing in place. Cannot move position of page. The bottom menu does permit moving from page to page, but cannot move the page itself to fully read articles..Version: 1.3.4600
✓ Surprise commercials? Really?!I’ve never written an app review, but I feel compelled to report something that happened moments ago. While quietly reading in bed next to my sleeping wife, the full screen switched to a commercial that started with a loud bell ring. She was startled awake, and I scrambled to close the app as quickly as I could. PD Staff - This is so incredibly unprofessional. Please put yourselves into the shoes of your users. I’m guessing most are like me and do most of their online reading in quiet places. Spend some time rethinking your user experience, which currently makes the app unusable in most instances if commercials are going to continue to surprise readers..Version: 1.3.4600
✓ You are lucky you are the only game in town!Your app stinks.. Buggy, too many adds& any of the articles that arent just plain articles are impossible to navigate.. Now let's get to your writing. It does not meet the level of nationally accepted dailies or 2nd rate dailies either. Editorially, the magazine is poorly managed& for Christ sake, get someone to spell& grammar check before you go to press. Maybe you all& the st louis american can share expenses on a proof reader. The one thing I especially enjoy about the dispatch is that you somehow manage to anger both my liberal& conservative friends..Version: 1.3.4200
✓ Too many adsI assume you can’t exist with the financial support of the pop up cookie adds. I get that. But some of the ads actually push the article your are reading away from the reader. That makes it difficult and annoying. You don’t want to lose subscribers because of aggressive advertising. Wish you had some control over that. Maybe advertisers don’t let you control your own publication..Version: 1.3.4600
✓ Getting better bit still needs a little more workI really appreciate the work that has been done to improve this app. For example. Making most of the story links with a white background and better color font. There is one issue both my husband and myself keep having with using the app on our iphone 7 phones. While reading an article, the page will constantly refresh and take us back to the top of the article. We are continually scrolling back through trying to find where we left off. I remember one time recently, I had this happen five or six times reading an article and just gave up. I was hoping this would be fixed in the latest update bit it has not. It would be great if this could be addressed in the coming updates. Thanks.Version: 5.5
✓ Never use it anymoreThe new overhaul happened several months ago. I was glad there was an overhaul. There were so many pop up ads you could not use the app. That no longer happens, however the app layout is awful. The top stories are in little tiny blocks on the top. I have an iPhone X. The little boxes are too small to look at, so I avoid them. The rest of the articles have big pictures, but you can’t see what the articles are. And compared to the online versions of our news channels, there are very few news articles. I have found that I never use the app anymore. Don’t waste your time with it..Version: 5.2
✓ Needs Work & ChangesI read the PD on my iPad & it won’t rotate, I find it very awkward to read it in the upright position. I agree with the others about the irritating ads! There’s also too much about sports in the news section, put it all I’m the SPORTS section. When I read the NEWS, I’m interested in what’s happening in our area & the nation. I find I’m using the PD app less all the time, I’ve switched to using the local news stations instead. I get more local news, less ads or none, & very little about sports!!.Version: 5.1
✓ Repeated re-logins?!?!Tired of having to keep logging in daily or every other day. Also tired of same old excuse and resolution: something broke with the e-edition so delete the app, download again and login again. I’ve done that about 6-7 times. This needs a permanent resolution. Also, the arrows on the top articles on the main page need to be bigger. The obits need to stop opening a new tab in Safari. The advice columns have disappeared. So much less news is available. This app has really declined and quality and quantity..Version: 9.5
✓ Paper content/qualityPaper quality is very poor. Cannot fold-it back easily content is poor Nothing in it worth reading. No national news or what is really happening The items you do have are too left wing especially those people on editorial pages who i don’t even bother with. I only get the Sunday paper as dailies are non informative and the cost is a joke. Suggest u either get some good writers or close it down. PS. I am not black and the constant stories you have about black people are sad but of no interest. Your paper is constantly filled with their stories and plights which are not interesting. You have readers in west county, i wud suggest you play to them that are willing to spend a buck fifty. J Lunny chesterfield.Version: 1.3.4600
✓ Pop up ads with loud soundsThese pop up ads are killing me. They seem to override my sound settings and just pop and play. This happens on most articles. It’s awful to the point of being unusable. Also, the slider stories (1/7 slides, etc) are a nightmare. The biggest problem is accidentally swiping to the next article when you’re just trying to scroll down. On top of that, the slide ads are horrible again. I usually can’t make it through any slider article out of frustration. To the makers of the app...you’re losing a daily reader..Version: 5.1
✓ Don’t Bother - Piece of JunkI worked in IT for 30 years. If our developers wrote a program like this, they would be out of a job. This software is the biggest piece of junk I’ve ever seen. If the developers were forced to write this junk, the management would be pounding the pavement. It does not update the daily e-editions. To get the next day, you have to force quit. When you do that, it forces you to log back in again. Turning pages is a joke. If you zoom to read an article, you have to unzoom to swipe to move to the next page. Most of the time it does not work. You can use the TINY arrows at the top to turn the page. TINY arrows. I have an iPad Pro. Good luck if you have a smaller iPad. The Belleville paper as an excellent program. It works perfectly every time. Take note and change STLToday..Version: 9.5
✓ Update threw me out of app and now unusableTitle pretty much says it all. The login doesn’t have a forgot password function. The email links to customer service don’t work. Gave it a 1 because I can’t do a zero. Called customer service and logged in. To read story have to login again but when clicked on story to read it, it required me to login again. A never ending cycle. Tried another way and I had to subscribe to read it. Needless to say, I already subscribe. The app is officially a disaster. Will have to get news elsewhere as this is completely useless..Version: 9.1.2
🙂 St. Louis Post-Dispatch Positive Reviews
St. Louis Post-Dispatch works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact St. Louis Post-Dispatch.
⛔ St. Louis Post-Dispatch Problems
