- 67.4LEGITIMACY SCORE
- 69.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Safelog Pilot Logbook App Complaints & User Negative Comments 2024
Safelog Pilot Logbook app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Safelog Pilot Logbook? Can you share your negative thoughts about safelog pilot logbook?
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Safelog Pilot Logbook for Negative User Reviews
✓ Unreal customer serviceJust wanted to throw a one-star in there for Dauntless’s baffling customer service strategy. I’ve communicated with them on multiple occasions in the past and the rude, sarcastic responses leave you wondering. This company must spend quite a bit on fake positive AppStore reviews, because I can’t imagine any real customer has has had a good customer service experience. Always looking out for “Steve” at GA events, but have yet to meet the man in person..Version: 9.17.7
✓ Crashing, please fix!Just purchased this app and every third flight I enter the app seems to crash. This is proving to be a very frustrating purchase! I have a brand new iPad mini w/retina running iOS 8, please help!.Version: 9.17.1
✓ Was this built in the 70's?Just awful. Looks old. Fiddly and way, way behind the times. Deleted..Version: 9.21.0
✓ Military Pilots Look OutIf you’re a military pilot transitioning to the airlines: This program / app will only let you keep one log book, so if you’re applying to different airlines that treat military time differently, ie, Southwest vs American, you will have to redo your logbook to accommodate the different ways of totaling your hours. After engaging with Safelog customer service all I got was “Safelog doesn''t (sic) support creating multiple logbooks under the same account.” Try LogTen Pro instead..Version: 10.1.6
✓ No customer supportI have submitted two questions to the support team over the last week and NO response. Simple questions to answer. Moving my information to ForeFlight..Version: 9.6.8
✓ Logbook printing is absolutely horribleLogbook is good, but printing is ridiculous. Can’t print from app, and can’t see what the print out will look like until you enter all the fields you want..Version: 10.1.9
✓ Will not startTried to load the demo, 2 hours and I'm still waiting. Is this a sign of things to come if I purchase the full version?.Version: 9.16
✓ Do not updateI've been a safelog user for over 4 years and while the mobile user-interface was always somewhat clunky it at least worked. The current update adds more steps to quickly logging flights, the app crashes every couple of minutes and it's completely unresponsive at times... I'm moving on to the competition. Do not update!.Version: 9.19.2
✓ SafelogI hv had it for 3 years. Terrible customer support. Sarcastic, Not a pilot Friendly team or app logic..Version: 9.16
✓ Great but the whole package is way overpricedAs a long time safelog user, the product is polished but the pricing when you take into account having PC, IOS and online backup is overpriced for what is essentially just a database interface. Excell is just as easy.Version: 9.12
✓ Works about 50% of the timeThe app always has problems connecting to the server and takes many attempts to sync my logbook and schedule, which is the only advantage of this app over free products. The user interface is not user friendly and extremely slow.Version: 10.4.1
✓ MehBack end is ok but better looking alternatives out there..Version: 10.4.9
✓ App update crashesI have my ATP checkride in two days. I’ve had this logbook for years and all of a sudden it won’t even open. Adding a lot of stress to my checkride..Version: 10.3.9
✓ Good with some new issuesThe app is great! Negative side, customer support is hard to reach. Cannot find how to change personal info (address, phone, email...) for the account online or even email them. As far as the app, this new update is terrible, cannot enter IFR or night time! Needs a new update so we can enter those times again!.Version: 9.4
✓ New updateKEEPS CRASHING. Please fix this ASAP..Version: 10.0.3
✓ DisappointedThis app and even the computer software is very unstable. Will shut down on its own periodically. App will take 3-4 minutes just to open and up to 5-10 minutes to sync on reliable internet source. Waste of money in my opinion, I will be getting a different program..Version: 9.20.7
✓ Beware of data lossHave been using Safelog for several years. When it works, it is nice. When you have a problem, you are on your own. Support is worthless. Customer service is lost on them. Their first response is, it is not a problem on their end, it is your fault. Currently, app is crashing. Have input same data, three times, syncing it each time...still data lost. Data is hostage to the company. Any conversion to export for use in another app/program is cumbersome and results in data detail lost. Export only gives you basic info. Stay away from Safelog..Version: 10.2.6
✓ Safelog hidden feeGarbage app that does not stand alone. Waste of money!.Version: 9.1
✓ No logbook viewWith the screen real estate available on the iPad I was really surprised to find that this app lacks anything resembling a regular logbook layout. Otherwise it is very handy for adding flights to your online database. It would definitely be a four or five star app for me if it had a standard logbook view, without it, 40 bucks seems a little steep..Version: 7.2
✓ Super expensive, poor and unprofessional staffDon't waste your hard earned money on this super expensive app. You're better off just using a free excel spreadsheet. The so called James (RC plane pilot, Desk Pilot) is the most overbearing disrespectful bully customer service person I've seen in my life. I guess he is his own boss and does not care to help the paying customer and instead just bullies them. Don't waste your money. This one man company is not deserving of it..Version: 9.19.2
✓ Check your locationThe system has promise but isn't quite there yet. The UI is a bit basic and doesn't have the automation that some of the competitors have. It works well enough but if you are airline crew the flights don't list the flight number until you are in the data entry screen which can be a bit of a pain. The logbook output isn't very flexible and if you live outside the USA then it may not work at all and support is hard to contact. The online backup is its best feature by far.. It's NOT automatic but it works ok. Check your location before you buy it. Hopefully if they make support more contactable and they fix the issues then it may become a useful system..Version: 9.6
✓ App on iPad keeps crashingI have spent hours re inputting data that is lost every time the iPad app crashes....very frustrating and not seeing any effort by dauntless to fix it.Version: 10.2.6
✓ MehNice app. Very handy to keep flight times updated, and totalled. Why only 2? For the price, I would expect a standalone app - this one needs a subscription to the PC or Web-based products. For the price, I would expect customization - this one has a fixed display. You can collect a wealth of details about each flight (fuel injected? controllable pitch prop?) but there is no way I can determine to produce reports with all that stuff. Yes, there are multiple printable reports, but all variations on the basic log book theme. For the price, I would expect 0 defects. It crashes just about every time I use it (ipad and iphone version), such as when I try to go to a specific date..Version: 9.1
🙂 Safelog Pilot Logbook Positive Reviews
Safelog Pilot Logbook works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Safelog Pilot Logbook.
⛔ Safelog Pilot Logbook Problems
