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NJ.com App Complaints & User Negative Comments 2024
NJ.com app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using NJ.com? Can you share your negative thoughts about nj.com?
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NJ.com for Negative User Reviews
✓ Constantly asked for sigin and....When navigating through sports for example i’m always required to sign in. Cant zoom in on photos like via web browser. Links to other stories within the app seem to be hit or miss..Version: 4.0.9
✓ Freezes my phoneThis latest release runs super slow and frequently freezes my phone and crashes. I love the app and hope you can fix this quickly..Version: 3.9.3
✓ Issues with digital edition launchingI've been a subscriber for many years, and since Oct 28,2020 I haven't been able to receive or initiate the digital edition on my IPhone or iPad. Please resolve this issue, because I would like to continue my subscription..Version: 3.9.4
✓ Ads overwhelm storiesThe ads overwhelm the stories. The new fun is video ads that play when you accidentally click them while reading..Version: 4.2.7
✓ Good to stay in touchI like to check in once a week in case I miss something on the radio broadcast on my two hours of commuting each day. It takes too long to load, and there’s too many ads though, and I don’t always have the time on my lunch hour. The search is helpful, as is the sort by county. I love the lunch time DJ’s and my ride home at 5:00 with D&D, but turn it off on my morning commute. It is too political, the DJ too angry and he does not give callers an opportunity to fully make their point or speak. He consistently talks over them, and I just change stations. Dennis and Judy, and D&D are a bit more courteous to listeners, and aren’t do blatantly one sided in politics..Version: 3.7.21
✓ LatencyThis app is impossible to use because it constantly stops scrolling and for long enough times that one is forced to swipe it away and restart the iPad. If I didn’t pay for a year in advance, I’d never use this poorly designed app!.Version: 4.2.30
✓ App Update is AwfulThe new layout for mobile is terrible! Not user friendly. Was faster to scroll before and layout was much better. Will be deleting this app also because I’m tired of not being able to read articles that are “exclusive” which means you have to pay to read it. So many free sites for news..Version: 4.0
✓ Feed backEvery article is from the side of a liberal progressive point of view. Your pieces are nauseating in their slant. Now you have something like 4-5 life adviser article (Dear Abby type pieces). Just glad I don’t have pay for your crap. Where can I write counter arguments to your biased articles. You don’t have the onions to entertain a different viewpoint..Version: 3.7.15
✓ No commenting from the app, really?For some reason you can no longer comment using the app..not like i’m gonna go to the site to leave a comment or read them now and for some of the trash articles they post the comments were the best part.Version: 3.7.25
✓ DifficultDifficult to navigate. Used to be able to search for a high school sport and team but no longer. Why take away that useful feature??.Version: 3.7.15
✓ Comment button unavailable in ios13It was broken on older versions, but there was a trick. If you clocked the “curved arraow” button next to the comment “cloud shaped” should be, and then clicked exit, the comment cloud would appear. This no longer works. So no more comments from mobile iPhone users..Version: 3.7.21
✓ App Login IssuesAlthough I paid for a one year subscription, I cannot log into the app using my Facebook account (as I do on the web with a browser). I contacted tech support, and their solution was to use my browser and not the app. That’s not much of a solution.Version: 3.9.4
✓ Please stabilize appUPDATE: App still keeps crashing. Have to seriously consider renewing my subscription. App always freezes & you can’t scroll. Very annoying. Please read the lastest reviews of your app & take note. I may stop subscribing because it always freezes. No other news apps that I subscribe to does this! UPDATE: probably will not renew my subscription because you can’t comment on articles. I don’t like one way streets. I learn a lot from the comments section. Give people a voice & your subscription may increase..Version: 4.4.8
✓ Not working rightThe obituary section of the app isn’t working. They aren’t loading and all you get is a blank white screen. I have an IPhone and my mom has an LG and it’s not working on her app either. I thought maybe the last update would fix the issue but it’s still not working. Please fix this. I even tried deleting the app and reinstalling it and that didn’t even work.Version: 3.7.11
✓ Not worth tryingA bit expensive for the quality. And if you don’t pay or think you’re unlikely to pay a hefty subscription then don’t bother trying the app. You can’t read any articles and you can read most of the articles on other news sites or online but not through this app.Version: 4.2.35
✓ Too much fluffToo much Sear Abbey and ask Annie and fluff articles like that. I just decided to delete the app from my phone because I have to scroll through 20 stories just to find one or two real news stories. I know there is a lot more happening in NJ than shown here. Happy New Year’s I’ll be reading somewhere else..Version: 3.7.25
✓ Useless now. Paywall for over half the articlesAfter the most recent update for “bug fixes and improvements” suddenly a large percentage of articles are subscriber exclusive. I get the need to make money, but don’t lie about your update and be reasonable with the amount of articles you put behind the paywall. I’m going elsewhere for my news now. Deleted..Version: 3.9.4
✓ Used to be goodHonestly, I’ve had this app for years and loved getting my local news instantly. But the restrictions for content reserved for subscribers is out of control. There is no rhyme or reason as to why I can read an article at 10 am, but by 10:30 it’s locked. Sometimes in the app it isn’t labeled as a subscriber exclusive, but once I click the article I can’t read it. It is also incredibly frustrating when the title of the article insinuates it is an important story, like “police manhunt for suspect is ongoing”. So I would have to pay to find out about a possible safety concern in my area, or pay to find out the article was clickbait. I am all for using subscriptions for premium content, but I’m over having to go google my local news..Version: 4.2.30
✓ Disturbed by their insistence on subscribingWe are currently experiencing a global pandemic. Millions of people losing their lives to COVID and important information is being withheld from those who will not/cannot subscribe. This isn’t dumb gossip news but important information that should go to all! I will be uninstalling this app from my device..Version: 4.0.7
✓ Useless after updateApp deserved 5 stars before update, but worth less than 0 after the new update. No search options, logins unrecognized, and articles sometimes inaccessible and all over the place. I’m canceling my subscription and uninstalling the app until it switches back..Version: 4.0.5
✓ Go back to old formatI’m not sure who did any of the usage testing on this new “dark” theme but it is horrific. I understand you need to make revenue to pay content writers, but as of late it seems 70-80% of articles that aren’t fluff pieces or day old weather forecasts are moved to the pay side. Either change for it all or dump that practice..Version: 4.0.1
✓ HorribleLots of unchecked facts. So many stories of people being mugged or attacked however those stories never make it to print. With that being said if there’s a story that has the slightest tone of possible racism then it makes it to print. Left wing garbage!!!!!.Version: 4.4.4
✓ Photos don’t load, but ads sure do!Most of the time when using the iPad app, the photos either take forever to load and make the article jumpy, or don’t load at all. But you can be sure the ads, photo and video, have no trouble. Today is a perfect example. Can’t see any of the 9/11 memorial photos. App is up to date, as is the iPad. WiFi is full strength. And I have to login every few days lately, despite choosing the ‘remember me’ option. I have no problem paying for a news app, if it works well and has worthwhile content. Improve the experience before you lose a paying customer..Version: 4.1.6
✓ Can no longer save storiesI have been a print and digital subscriber for years and want to support local journalism. One issue, I used to be able to save a story using the star icon at the top of the article. Recent updates took this ability away. I have digital subscriptions to other newspapers and can save articles. It is annoying that I can no longer save articles. Please bring this feature back. Subscribers and nonsubscribers should be able to save articles. Your latest update seemed to have fixed the bug when I read an article and then go to a link within that story to read a second article, clicking done did not close the articles. Thanks for the fix. I find the site reasonably easy to navigate. I give a three-star rating because I can no longer save articles..Version: 4.0.1
✓ Subscriber onlyI used to enjoy reading the articles..now most of them are for subscribers only.. if that’s the case you should charge for the app and make all articles available...Version: 4.0
✓ Political biasThe slant of any politically related articles always swings too far to the left, which may please a portion of your constituents, however is alienating other readers such as myself. Your legitimacy as a publication would increase dramatically it were more balanced. The absence of any substantive alternative viewpoint serves to identify this publication as politically biased therefore making it difficult to take seriously..Version: 3.7.15
✓ Bring back featureI used to enjoy being able to browse the sports section by team, but that option is no longer available with the newest update. Please, please, please bring the ability to do so back. Taking it away has made the app much less appealing..Version: 4.0
✓ Load TimeThe site takes a long time to load. When it looks like it is ready it resets and reorders the stories. Takes about 30-45 seconds to fully load. Too long!.Version: 3.7.15
✓ Can’t read stories from alertsNow that they are making some stories subscriber exclusive content, I get alerts for stories that I am not allowed to read. It should only be sending me alerts for stories that I can read..Version: 3.9.4
🙂 NJ.com Positive Reviews
NJ.com works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NJ.com.
⛔ NJ.com Problems
