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KSAT 12 News App Complaints & User Negative Comments 2024
KSAT 12 News app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using KSAT 12 News? Can you share your negative thoughts about ksat 12 news?
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KSAT 12 News for Negative User Reviews
✓ ExcludedThis is in ref to Facebook (FB). I follow KSAT on FB & this is the ONLY way I can get my message through since they block anyone that may have a different opinion. I was blocked TWO YEARS ago, ONLY b/c my opinion was different than that of the now "former" Meteorologist. I believe she left for Tyler or somewhere near that area for a new job. I disagreed w/ a forecast & THAT is why I got blocked, so now if I want to send in weather pics to your FB page or to be able to interact, I can't! I feel as if I'm being discriminated against & left out. I enjoy your station a lot. Rooftop Weather, lunch w/ Katie & Dave, the regular special news stories, etc but unfortunately, I can't even interact because of that one former employee that blocked me 2 yrs ago. It's my understanding that if you're a business and a public entity (a PUBLIC page w/ a blue checkmark) all people should be able to have their First Amend. (1A) right, to freely speak their opinion. It's my sincere hope that KSAT will allow "ALL" people to freely interact w/o censuring & blocking folks they may not fully agree w/. Does KSAT have any interest in resolving this issue w/ a loyal viewer or will you continue to exclude people from their right to interact? You probably won't even reply to this, but we shall see..Version: 240033
✓ Not helpfulSo I wanted to get updates on the weather during our super freeze on February 17th. Our power has been out for over 48 hours. I downloaded the KSAT news app and was finally going to get an update. I selected the “Watch Live” button and it showed me Tuesday afternoon and evening weather. That would have been fine if it wasn’t already Wednesday. I guess when they say it’s live, they mean it was live at some time during the previous week. Worthless app in my opinion. I will be looking for another app that is useful..Version: 2400220
✓ SchoolsI was just watching KSAT news and they were talking about all the schools starting back up. They then show a list of schools on the site were you can click on the school to pull up the academic schedule. They said go to the site to pull it up. I checked and couldn’t find it. They have a link for education but a quick search failed to find it. Same with alerts sent to phone with a news story. You click on the link that it sends you and rarely does it take you to the story, but you have to search for it. App would be a lot better if you didn’t have to spend so much time searching on it especially on links they send you..Version: 3000003
✓ No wonder no one pays attention to local newsI’ve used and follows this app for years. It continues to get worse. Every headline/notification is slanted political garbage. Half the time when you click on a notification it doesn’t take you to the right story. It’s a shame that you can’t get straight news on local stories anymore. If the station (or more often, The Texas Tribune) likes a particular subject, it’s treated in the best light possible and others are blamed. If it’s something they don’t agree with, it’s given the most unfavorable characterization possible. This is true from everything from the way different school districts are covered to the typical political hit jobs..Version: 2400223
✓ Sports scores notificationsStarted getting push notifications for local sports scores and it’s annoying. My sports push notifications is turned off in the app yet I still get them. Way to many notifications. Also as others stated, when notifications come in for news and you click on the notification it either takes you to the wrong story or just opens the app home page. How is this getting published broke like that?.Version: 2400223
✓ The ads are crazyI can't watch a whole news cast without adds interrupting it. I understand that ads are how things get paid for, but I saw more ads than news Tuesday morning, one of which interrupted the traffic report. I of course didn't check any other road report and got stuck in traffic that took 3x longer to get through. If I could get the channel on my TV it would be great but I rely on the app because I can't get the channel. Please fix the advertisements. I already know way to much about power swabs and how precise thermometers need to be. 😉.Version: 240008
✓ A little disappointedI’ve always seen ksat 12 news but was so very Disappointed this morning the News Conference came on because i saw it all and then as the Spanish version was starting for the Hispanic people it went back to the ksat 12 news and Marilyn Morris said that we had already heard what we needed to hear BUT what an insult to the non speaking English people!!! What the heck!! Don’t they need to hear the news Conference as well! I was totally livid for the Hispanic people. I am an American and know English but why aren’t they worthy to hear the news as well! Ugh!! Won’t be seeing ksat 12 any longer!.Version: 2400205
✓ Slanted and anchors biased—still getting worseGosh, if it was slanted news before it is just getting worse. Propaganda for Clinton and failed to report that Senator Grassley asked for an investigation and suspension of her clearance almost 2 years ago NOT just this year or last year as KSAT’s story reports. This App and KSAT news is so biased and slanted it is MSNBC and all the other fake news stations. These KSAT anchors and reporters just won’t stop adding their biased opinions. I have stopped watching the news and watch the weather forecast and then only when Katie or Justin are on. The others are so annoying! Better to just watch the Weather Channel and Fox News..Version: 240017
✓ Ads, spam, and infested with bugs.Pop ups slow app down tremendously and cause you to “accidentally” tap on them when trying to tap on a story. On Home Screen ads are just as enraging as the pop ups. They’re so sensitive that when you try to scroll they click instead and take you to some spam website in Safari. Also, the stories often lock up or don’t show their content. Overall terrible app and horrible abuse of pop up/wallpaper ad links. I deleted it and just went with KENS instead..Version: 2400223
✓ Repetitive and convolutedThis app used to be pretty good. After this recent update the total layout changed it is full of ads. What's more, is that the same story will show up 3, 4, or 5 times under different categories. You can rearrange the way the stories are presented but they're still very repetitive and it's all jumbled together amongst a whole bunch of stuff. I am going to delete this app because it's ridiculous how horrible it has gotten!.Version: 3000000
✓ DisappointingHi all, are you guys using breaking news for sports updates? I'm getting interrupted a lot because of those notifications. And I have sports notifications turned off. Weather should not be a separate app, confused for reason on that. The amount of breaking news is terrible. Why are you all using a random factoid as breaking news? I like your station but your app is a nightmare when I’m trying to concentrate on work. The notifications literally border on you all doing it for sport or to be funny. If I disable notifications I can miss the really important one. So either way I’m screwed. Get my drift?.Version: 240017
✓ SadUsed to watch KSAT all of the time. I don’t watch it much at all anymore because of its increasingly progressive, skewed agenda. It is no longer an honest representation of what is happening in San Antonio, or around the world. Not one news story of anything positive that our president has done has been seen in the last few years. Not one news story of anything negative that occurs because of the increasingly violent, hateful, and intolerant progressive community is shown. You have become a vehicle for lies. I feel sorry for the anchors, and reporters that are forced to present this garbage for fear of losing their jobs. You no longer present news, and will be partially responsible for the ruination of our country. I watch and use the app only for the weather and to try to keep up with what’s happening..Version: 2400219
✓ As large metro news goes...averageLight on serious content, big on "dog bits man" or "man bits dog." Short on serious content or there's nothing really substantive going on in SA. BUT...most people probably want: sports, weather, and who ran off the road. Your stringers need help with basic composition and use of nouns that are appropriate for the circumstances. I will pick on Cody King for an example. “He was pronounced deceased at the scene.” The word “deceased” is used to describe someone who has been dead in some distant past, or as a pronoun. “The victim was pronounced dead at the scene” is more conventional and correct. Some of Cody’s writing parallels “police-speak” which is often an overly legalistic or jargonistic form of speech. A fleeing subjected is not “caught”, he is “apprehended”. Actually, if he was chased through a neighborhood and tackled, “caught” is a good verb to use. Someone in your organization could actually help some of these writers by making some critical editing or post-how suggestions to improve the sharpness of their writing. As an organization, you will come off more crisp in your writing and more credible..Version: 2400223
✓ Watch Live not workingI used to enjoy watching the morning news (6-7am) on my phone as I got ready for work. However, the “watch live” part of the app hasn’t worked in several weeks. I sent an email to KSAT through their website but haven’t received a response and the function still isn’t working. Maybe someone will read this review and act..Version: 2400205
✓ The new updates make this app unusableI’ve had this app for years - i use it multiple times a day, every day. But now I’m about to delete it and find another news source because the new design updates are horrendous. They make the app impossibly slow. You have to stop an article from scrolling to get the back button to appear - and even that is finicky. If you accidentally click something while it’s taking time to go back you get stuck on a screen with no options and have to kill the app to reset it. Scrolling is clunky and slow. The delay from click to action is ridiculous. Huge mistake. They should fire their app developers. KSAT12 is losing a daily viewer who shares their stories because of this disaster of an app..Version: 3000001
✓ Separate alerts???Why do I keep getting different alerts on separate devices? I get more traffic updates on my iPhone then I do my iPad and all notifications are set to on for both devices. When I’m home I predominately use my iPad and when I’m out that’s when I use my phone. I shouldn’t have to be reaching for two different devices when I can just use one. Also would be nice if there was some type of sound/tone when we get an alert. Please fix.Version: 240019
✓ Stop the videosI use my app to read the news. I can’t even open the app to read articles because it automatically starts playing the news clip; with a loud ad first. I have to hurry up and try to pause it before reading it. Good luck if you are in the office or somewhere where you don’t want to have audio on. So annoying. Not liking this new app at all. Im deleting it and using other SA news sources where it’s not so clunky… and no automatic videos play..Version: 3000000
✓ HUGE INCONVENIENCETrying to get through a newscast with so many ads is just ridiculous. Oh & God forbid there be a sports report & the screen has to be blocked off from viewing due to licensing or whatever the issue is. The screen never goes back to the actual newscast even though the sports report is no longer on. Very disappointing. Only rated 1 star because a negative star wasn’t an option..Version: 2400205
✓ Still crashingWas hoping latest update would solve problem. Watching live stream from within an article: about two minutes into it, it stops. Must touch “x”, wait to return to article, then push play, wait for ad to finish, then watch 2 minutes and repeat the process. Really not very effective way to deliver news. Other than that I like the app fine..Version: 2400208
✓ App has problemsI’ve been viewing the morning newscasts on my phone while getting ready for work. News cast keeps interrupting and during the most important parts! Screen goes black and I have to exit and restart the news cast. It’s been going on for months and I would think they would fix it by now but I guess the app isn’t a priority..Version: 240017
🙂 KSAT 12 News Positive Reviews
KSAT 12 News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact KSAT 12 News.
⛔ KSAT 12 News Problems
