First | Fun Learning for Kids App Negative ReviewsBFTV, LLC

First | Fun Learning For Kids Negative Reviews

4.2
4.28976 star

Total 32 Negative Reviews

First | Fun Learning for Kids App Complaints & User Negative Comments 2024

First | Fun Learning for Kids app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using First | Fun Learning for Kids? Can you share your negative thoughts about first | fun learning for kids?

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First | Fun Learning for Kids for Negative User Reviews

Waste of moneyI bought this app 2 days ago because my little ones love Baby First. I have a handful of complaints that I’ve encountered just in these 2 days. My play all and shuffle all my videos does not work. After 4 minutes of my video ending, I have to keep up with manually playing another which is just ridiculous and makes no sense when your little ones are trying to play and do their own thing while you try and get work done. My app crashes and does not connect to my TV well. I hate that I paid $5.99 for this, I will be unsubscribing.Version: 5.0.0

WTHI have loved this app until today, today it signed me out and refuses to allow me to sign back in displaying a number problem with no numbers saying No Data. Then when I did manage to get to a login page it says it doesn’t recognize my info. It’s ridiculous. I have a subscription and have had minimal problems with this app until now. Fix it!! I have uninstalled and reinstalled the app. I’ll be cancelling my subscription and deleting the app until this is fixed. This is a major problem since my 5 yo autistic son has grown up on and still loves Baby First and is now trying to share that love with his 8mo sister and the app isn’t working properly..Version: 5.5.5

Problems with my suscriptionI can't open the app, help me please!!!.Version: 1.41

Not workingHi my kid loves baby first so I decided to try the app and I just subscribed and it keeps telling g me I have to subscribe and then closes out the app when I have already subscribed.Version: 6.0.5

Doesn't work:(:(.Version: 1.2

Bunch of crapFirst. The app is a little expensive for a baby app. I downloaded it because my daughter loves the shows on the channel. I should have read the reviews first. Every few days I have to restore purchases. It doesn’t charge again but it’s in convenient to do every few days. The videos are only about 3 or 4 minutes long. If there is a way to autoplay the videos I haven’t figured it out yet. I initially got this app for a road trip, so imagine my surprise when every few minutes I had to tap another video to play. To download the videos it seems as if you actually have to go In And watch the entire video, THEN it will be in the downloads. I only have about 7 videos because it takes so long to do when you’re already a busy parent. The advertising states that you can use on multiple devices. When trying to add it to Dads phone there was no way to bypass having to re purchase and we are not paying twice for this crap of an ap. I stupidly paid for a years subscription, but I will not be renewing when the time comes. They really need to update the features/user friendliness and at a minimum have an auto play option!!!.Version: 4.2.69

Keeps crashingKeeps crashing. Downloaded it and have not even been able to access it..Version: 2.6.0

Too many commercials / inadequate appI pay for this service. Consider my surprise when I learned that new “content” is often a commercial for a plushie/toilet this company is trying to push. Or worse a commercial for adult things like “JG Wentworth” or insurance. That would be forgivable if I had any means of making a playlist of my sons favorite shows. That leads me to my second gripe with this app/service. The application itself is low-effort. The activities are things like “print out and color a picture of a fish”. Or a buggy alphabet game that crashes consistently. Download “Endless Learning Academy” instead if you want your child to have a good experience with educational content apps. It’s a shame really. The content from this service can be really good, but it’s being bogged down by cash-grabbing and incompetent developers. In summary: Commercials on paid-tier and a low effort App.Version: 5.6.2

Disappointed to say the leastI get the BabyFirst channel at my house. Why wouldn’t this company offer free usage of their app if you have the proper Television provider like every other channel does? Plus, you typically need a more premium cable package to even get this channel. Also, videos do not play consecutively so good luck getting anything done when you have a little one that doesn’t understand how to use an iPad. Further, the app didn’t recognize me on two different devices even though I subscribed? Disappointed to say the least because these are my baby’s absolute FAVORITE shows..Version: 4.2.11

Please help,Once I go in the app it has the baby first logo with the rainbow coloured flaps and after then it’s completely black. Please fix this problem because my younger brother is crying. Thank you.Version: 5.5.4

Have to pay now?!Used to be free and suddenly you have to pay for a subscription...deleting..Version: 2.1.0

Helpful for babies but where’s Auto Play!!?Ok so this app is great to keep baby entertained but I can not find auto play for the life of me. I saw it advertised on baby first TV before I purchased the app and now it’s no where to be found. I’m so frustrated that auto play isn’t automatic or obvious to find, it makes no sense, like hello. It’s very inconvenient to have to press start a new show each & every time! Get it together baby’s first! As much as this baby app cost you would think this would be the last problem.Version: 5.2.6

Great app but frustrated with downloaded video replayMy 21 months old son gets extremely frustrated when he tries to replay downloaded videos. I suggest when videos expire they should be removed from list or give you the option to change weather or not to display previously downloaded videos that are no longer available. But other than that we love the app..Version: 4.2.34

Bugs galore- still broken !I can’t recommend this app. I like the tc aspect on our Roku but for trying to use on any tablets we get nothing but errors saying things like “application failed” or it will look like it’s going to work but then crash or on a newer iPhone (iPhone 11) we actually get to work, when we go to the activities page it says we must have downloaded content ... so it’s just super buggy and not compatible with anything, only tv works on the Roku . Not worth the frustrating from my young kiddos because they love it and it’s not fair that it keeps breaking. Update- still broken October 2021 with no customer support..Version: 5.4.5

Toddler thoroughly enjoyed it...but wasn't educational enough for my liking. Given it's a video app it's not a surprise that it's only video but I was expecting some kind of interactivity. However, as it says in my title - my daughter is obsessed by the squirrel video!.Version: 2.6.0

Keeps crashingI wouldn't mind the subscriptions. Better than paying for cable. But it just crashes on opening it. I have tried rebooting, deleting and reinstalling but no luck..Version: 2.6.0

Canceling Pain Subscription, barely used because of ALL the issues. Fed upI paid for the subscription because my daughter absolutely loves the app and watches BabyFirst all the time on tv. I have lots of friends and family that have never heard of BabyFirst and have told them about how wonderful and educational it is for little ones and they agree. Many have signed up and paid to watch the channel on tv, but also have paid for the app. We wanted full access to all the amazing videos, games, etc. that are offered. But....Since I started paying for it....It freezes, doesn’t work, locks me out, only allows the non payer version and more. It is extremely frustrating for my baby and me. I just paid for another month but will be canceling it after it is up. I am wasting money every month! I would appreciate it if you would rectify this and do the right thing and reimburse the months I have paid. It is unacceptable. Thank you for your time. I hope you do the right thing..Version: 5.2.1

DisappointingThe paid subscription is very disappointing. We purchased it for the purpose of traveling and not being connected to WiFi. You need to play each video in order for it to be available for offline viewing which is fine but we still had problems viewing more that half of the videos we downloaded. Very buggy and needs some work. Should have listened to the other user reviews listed before purchasing. Definitely a waste of money and would not recommend purchasing the subscription..Version: 4.2.50

Incompatible IOS on iPad AirI pay for an annual subscription which I’m fine with. The content is okay, but I wish their characters were cuter. Regardless, we use my old iPad Air for our children to use but this app isn’t supported on older IOS (iPad Air only goes to IOS 12). Since the entire purpose for paying for programming for children to watch and they can’t watch it on their device, we will be cancelling our paid service. Please let us know when you will be compatible and we will sign up again. I’m not buying my child a new iPad for you when all other streaming services have figured it out already..Version: 5.5.2

BadBaby deleted app by accident then I redownloaded and I have to pay new subscription! Now I can't even pay because the app is so bad! But baby loves it and is very sad.Version: 1.41

Way too expensiveThis app is really expensive when you subscribe. I did it because you have to subscribe in order for the videos you save to be available for offline viewing. It never remembers that I have a subscription so I constantly have to restore my purchases and I have to do that when I have WiFi. Which kind of defeats the purpose of why I got it in the first place. So I would have to remember to restore my purchases before I get out the door with my toddler on top of everything I have to remember when trying to get out the door with a toddler. They should just let you buy goo goo episodes on iTunes.Version: 4.2.11

Doesn’t load when I need itIt’s a great app...when it wants to work. When I need it the most to stop my 2 year old from fussing it refuses to load any videos. I paid for the year (because I forgot to cancel the free trial and it defaults to a year subscription instead of monthly) so for a $49 yearly app that only loads videos 40% of the time I’d say don’t bother. If any app needs to be dialed and loading smoothly it takes like be an app for CRYING BABIES. I expected better from Baby First and was severely let down. Will be deleting as soon as my FORCED annual subscription expires this November.Version: 4.2.69

Does not work on multiple devices despite purchasing an auto-renewal subscriptionUpdated review! This app is worthless! Now, I cannot sign in to have ‘my purchase restored’ since the update. They also only return emails if a honest review is posted. Only 6 months into my 1 year non refundable subscription. Does not work on multiple devices. Their customer service is terrible. I have left messages and emails with no response. Also, if you have watched serval of the videos the app does not allow you to watch more if not connected to WiFi. Plus videos are not updated often if at all. ***if you are going to still purchase this app, I suggest only month to month***.Version: 5.0.0

It's too bad it doesn't work like it should.I downloaded the app and got a subscription because we do not get Baby Tv locally. Unfortunately, it has not worked correctly from day one. It causes more frustration for my girls than it's worth. They stopped watching since they get kicked out every time they try to watch a show. I'm actually cancelling my subscription as soon as I finish this review. I should have known it was going to be a problem. My sister also has the app and they too have problems with it..Version: 4.2.11

Not pleasedI ordered the subscription for what I thought was access for eveything which is $3.99 a month which is pricey to begin with. Turns out no the “standard” subscription just lets you watch the videos but doesn’t let you play the activities. Instead you need to spend more for the “premium” subscription which is $5.99 a month. Clearly Babyfirst is not about anything other than making money. If you truly cared about kids you would offer one reasonable subscription price. I refuse to pay almost $6 a month for the limited amount of activities when that is the only thing my child uses it for. You also should make it much clearer as to what you will receive with each subscription. Babyfirst started off decent my first child used to watch the channel on cable and we paid an extra fee to get the channel. There were no ads on it either. Now it’s full of ads (which means you are making money)so there is no need to also charge parents more money to let the kids play activities on the app. Your BabyU was also free years ago and it was loaded with great activities for kids..Version: 5.3.8

Offline content doesn't workI've watched over 10 programs. I marked each as favorites and selected to download. None of the content that I watched while online downloaded to my offline library. I contacted customer service twice. The first time, one show ended up in my offline library but I didn't hear from them as to why the offline library wasn't getting populated. I contacted them again after I watched 4 more shows online and afterwards, one more episode showed up. I still haven't heard from anyone. I still do not know why the rest of my library isn't available. If you like the programming and plan on watching while online, then it's a fine app. If you are planning on using this while traveling, camping, flying, or anything else where you can't get online, then save yourself the trouble and plan something else. This has been frustrating and I'm regretting paying for the month!.Version: 4.2.46

One if the worst apps!I subscribed for a month but when I try to watch the paid videos it either tells me that my Internet connection is weak so I can only get audio or it just quits all together. -_- I contacted the developers for help and they said that it works on their end so I should contact apple! What? How does that make any sense??? I have Internet connection for EVERYTHING else so how is it not the app? I highly suggest you not waste your time with this app. I wish I could give zero stars!!.Version: 1.50

Crashes constantlyHave a membership that we can’t use because the app crashes since the last update..Version: 5.5.1

SlowGreat content in the app but it’s slow to respond. We re using it on a brand new iPad. We downloaded a bunch of episodes to play for our son during a car ride and the download portion of the apps freezes and is completely sluggish making it almost impossible to scroll through. After clicking on the ‘random’ button to begin playing it takes minutes for the videos to begin to play if they play at all. Great content and idea for the app but poor execution. Cancelling after the free trial..Version: 5.4.0

The app keeps crashingI would love to rate this app but can’t because every time I try to use it or open a video it kicks me out of the app..Version: 4.2.71

DeletedApp update as per Oct. 22 makes you pay for everything now!! Used this app for two years then I must "buy a subscription" VERY SAD! Hope everyone deletes app as I did....Version: 1.41

Constantly locks up and freezes my phoneThis app and the app peak a boo all from the same developer, completely lock my phone up almost as soon as I go to open the app. I downloaded it for my 18 month old to play with and opened it and the app locked up on the opening screen and then locked my entire phone up along with it. None of my buttons to include the home button would work. I had to do a hard reset on the phone just to get it unfrozen. It’s not my memory because after looking into that, I found that I still have almost 75 gigs of space left on my storage. So I checked other apps. I then opened every app I had available on my phone that was on my screen and none of them did locked up. I even left them all running in the background to see if I could replicate the issue while I continued opening apps. Then I get to these last apps which are by this developer and boom. It completely locked my phone up again. Then I hard reset my phone again and closed everything out and checked my WiFi connection by running a speed test from my phone. It showed that I was getting 100mbps at the current moment. So I then open this developer’s app and only this app and it froze my phone up for a 3rd time with nothing else open or running in the background..Version: 4.2.45


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