Frock Magazine App Support

What is Frock Magazine? Description of Frock Magazine 3211 chars

Frock is the world's fastest growing quality transgender lifestyle magazine.
Frock is inspiring, entertaining and informative to transgender people and their supporters all over the world.
Frock is a trusted source of information and entertainment, encouraging readers with innovative features that reflect on the changing face of transgender culture and lifestyle with an international readership.
80-pages packed with interesting features, interviews and stories created especially for you, Frock also connects you to the wider community with mainstream content written from a trans-perspective.
Published by The Gender Society, the most interactive transgender social network on the web, with more than a decade of experience in the trans community, there’s no better place to get connected.


If after downloading the update you have any problems please delete and re-download the app.
Existing users can retrieve their purchased issues by logging in with their existing PocketMags username and password.
If you have any problems at all please contact us at [email protected]
This is a free app download with paid content within. The current issue, back issues and future issues can be purchased within the app.
Subscriptions are also available within the application. A subscription will start from the next released issue.

Available subscriptions are:

2 months: £2.49/ US$ 3.99 (1 Issue)
6 months: £5.99/ US$ 8.99 (3 Issues)
12 months: £9.99/ US$13.99 (6 Issues)

-The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period, you will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product.
-You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.
-Payment will charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased

Bundles of single issues can be also be bought within the application. To use purchased credits, simply click on the issue price and select ‘use credit’. This allows you to purchase back issues at reduced prices.


Users can register for/ login to a pocketmags account in-app. This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms. Existing pocketmags users can retrieve their purchases by logging into their account.

We recommend loading the app for the first time in a wi-fi area so that all issue data is retrieved.
If your app will not load past the splash page after a first install or an update please delete and reinstall the app from the App Store

Help and frequently asked questions be accessed in-app and on pocketmags.
If you have any problems at all please do not hesitate to contact us: [email protected]
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You can find our privacy policy here:
http://www.pocketmags.com/privacy.aspx
You can find our terms and conditions here:
http://www.pocketmags.com/terms.aspx

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This app has been updated by Apple to display the Apple Watch app icon. General bug fixes, performance and memory improvements (If updating from v4.9.86 or lower: New iPhone Layout Fix for issue download problem on iOS9) **We always love to hear....