- 83.4LEGITIMACY SCORE
- 85.4SAFETY SCORE
- 4+CONTENT RATING
- $1.99PRICE
Elmo Calls App Complaints & User Negative Comments 2024
Elmo Calls app received 52 complaints, negative comments and reviews by users. Have you ever had a bad experience using Elmo Calls? Can you share your negative thoughts about elmo calls?
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Elmo Calls for Negative User Reviews
✓ Doesn’t workHalf the time the FaceTime screen where Elmo is supposed to be is black and it doesn’t work. I’ve tried closing out of the app and everything and still doesn’t fix anything.Version: 3.9
✓ New phoneMy daughter loves this app, so I paid extra on my old iPhone to get additional calls. Got my new phone, synced it, but the app has gone back to the original : ( have to buy the extra calls again! How is that fair? And who do I complain to?.Version: 1.2
✓ Too simplistic to chargeThought this was going to be more interactive for my 3YO but it’s a passive experience. My son got over this in a couple of minutes. Free with in-app purchases would be more customer friendly. Asking for a refund..Version: 3.9
✓ Gimme my money back！No coffee today..Version: 2.2
✓ Broken for ipad miniPlease fix.Version: 2.0
✓ Well!!I'm am utterly disgusted as this app implies that if you pay £2.99 u get all the video calls and how untrue is that! Shame because could be an Awsome little app for my girl but greed and dishonesty has tarnished it!!! And it crashes a lot really quite disappointed as its for kids!!! You thieving scum!!!!!!!!!!!!!.Version: 1.1
✓ Doesn't always workThe incoming calls are just silence :(..Version: 3.5
✓ Lost soundI lost sound on this app 2 days after i purchased it. Has anyone had this problem? My 2 year old loves this app, but its usless when there is no sound........Version: 1
✓ Terrible - Video constantly shuts downVideo calls will not open. Constantly shuts down..Version: 2.2
✓ Elmo CallsLiked the app, great fun for kids... But! Just to make it more fun for the adults, it would be great if the alarm component caused the phone to ring so that people who answer it would be greeted by Elmo!.Version: 2.0
✓ Terrible app!I think you should get more for having to pay for this app. You only get 4 options of calls and 1 schedule which is at 7am. That's ridiculous!.Version: 2.0
✓ Constant crashes! Very very buggy.Got this yesterday and so far, has CRASHED or froze within a few seconds of running it EVERY SINGLE TIME. Read the other reviews..many others complaining about same thing. Poor poor quality assurance. Can't give it to my child to play because it will just irritate her. Using it on iPad 2..Version: 2.2
✓ Absolute waste!Purchased this app and it wont even try to download to the ipad....not happy. Messaged developer several times over the last month with no response. Very disappointed!.Version: 2.2
✓ Not impressedDownloaded all calls at a price of £2.99 but they don't work. It also constantly crashes. Of course there is also no 1 to complain to..Version: 1.1
✓ Not badA good distraction for the baby but is pretty buggy, crashes alot & could be easier to access all the paid extra vids and audio..Version: 1.1
✓ Does not work!!There is no sound at all this app is completely broken!!.Version: 1
✓ Better without all calls....Good app but could be even better If adults could preset a call list. With the all calls pack there are too many random calls about pickles or letters, repetition is everything for my 2 year old i would like to be able to limit the calls he doesn't understand as he loses interest unless I keep repeating cows and peek a boo! Still really great, but maybe wish I'd waited till he was older before buying the add ons..Version: 2.0
✓ Waste of moneyThis app just stopped working one day. And no matter if I've deleted it and then downloaded it again it stopped working.Version: 2.0
✓ Paid demo appPaid for the app to find it is not full featured... Need to purchase additional features..Version: 2.2
✓ Was fine at first...Until the real man that voices Elmo called my home asking for my teenage son. Unacceptable..Version: 2.0
✓ Really!!!I pay $.99 for this game and the hole thing isn't even unlocked I would ask for a refund but she likes it I just wish there was more for her to do.Version: 2.2
✓ CRASHES!!!!Crashes whenever Elmo calls!!! Booooooooo!!!.Version: 1
✓ Doesn't openDisappointed that this app crashes before opening. Waste of money. The "app support" is more advertising.Version: 1.2
✓ No sound + crash!!!There is no sound and crash often.Version: 1
✓ Not much to itPerhaps I haven't yet worked out how to get the most out of this app but it's pretty basic and my 20 month old tires of it easily..Version: 1.2
✓ Waste of timeYou get three short calls and have to pay to get more. 3 year old was bored after a few minutes. Disappointing.Version: 1.2
✓ Doesn’t work anymoreMy kids used to LOVE this app, but with the latest iOS update, it will no longer open. Please update it! My 18 month old is dying to catch up with her bestie, Mel-mo 😜.Version: 3.9
✓ Not a happy camperWhat is up please fix the bugs in this app My daughter loves this n when she answers the phone it goes black n back to home.Version: 2.0
✓ DisappointedMy little man loves this app on his aunties phone so I installed it n it just kick me out everytime I answer the call :( tried reinstalling it a few times but nothing.Version: 1
✓ Fun, But Update Not Thoroughly Thought Out By DevelopersI purchased this app some time ago for my then 5 month old daughter. She loves Elmo and touching buttons to see what happens on the screen. However, I haven't let her play with the app since the update in September. The update allowed the user to simply press and hold to access the Parents Menu. The previous version required you to drag an icon across the screen for access. My little one seems to be constantly entering the menu more now and attempting to purchase additional call packs. Please change the way this menu is to be accessed!! My 10 month old is too young to be racking up my credit card..Version: 2.2
✓ Not downloadingI bought all apps for Elmo Calls and i am charged for it but it won't download.Version: 3.1
✓ Incorrect pricingI downloaded this app for my daughter to help motivate her in different areas and it worked really well with that. What I really did not anticipate or appreciate was when I bought the ‘All Calls’ pack (listed for $6.99) it turned out to be incorrectly priced and I ended up being charged $11.29 after taxes. As a business practice this is misleading and very frustrating. Please make sure your price is listed correctly. I would not have purchased the call pack if I had have known how expensive it would be..Version: 3.8
✓ Crashhhhhhhh...An "All calls" refresh crashes the app. Elmo's call crashes the app. Makes one wonder, in spite of its branding, if this crapp is really sesame street and ideo's..Version: 1.1
✓ All callsI brought this app & them i brought all the calls in the app for $5.99 & then the next time my daughter went to use this app it told me i had to buy all the calls again i either want my money back or all the calls on this app given back grrr..Version: 2.0
✓ Save your moneyMy 19 month old loved this for 2 days. 3 years on he still has no interest at all.Version: 2.2
✓ Elmo needs more than a hug...Woeful. All the basic 'calls' crashed..waste of money. Avoid. Sad to see this sort of thing associated with Sesame Street which is normally quality. Never had an app crash on Ipod before this one.....Version: 1.1
✓ Awesome, just requires moneyMy son loves this app, but he does get bored of the free calls after awhile. You would have to pay more to get extra calls, but I decided to anyway, since he loves Elmo..Version: 3.5
✓ KeepsCrashing when answered..Version: 2.0
✓ Fix!!!Please update so this app works again!!! My daughter gets very disappointed expecting Elmo to answer and the screen goes blank every time..Version: 2.0
✓ Waste of money.All this app is is a collection of videos of Elmo talking. There is no interaction as the description implies. My daughter was bored after 2 “calls” and asked to play something else. Wish I never purchased this..Version: 3.8
✓ Birthday call?I'd love it if there was a special call from Elmo for my daughters birthday!.Version: 2.0
✓ Bad UI for kidsMy son loves Elmo and loves using the phone. The problem with this app is that when he presses buttons on the phone, he either holds his finger on the screen or he presses the button multiple times. In this app, the call button and the end call button are in the same exact spot - so when my son uses the app, he calls and then immediately ends the call, making him unable to talk to Elmo at all without my help. Please redesign the UI so that the call and end buttons are in different positions!.Version: 4.0
✓ Doesn't work with 6.1This app worked great with my iphone 5 until I did a software update. Will not work with 6.1 software on your iPhone!! Please fix! My daughter loves this app!.Version: 2.0
✓ Won’t let me purchase all calls package.I’m potty training my almost two year old and we love using this app as an incentive to go on her potty! She’ll sit there and get calls from Elmo and just chat and babble with him. It has really helped us, but I would LOVE to get all the calls, especially the ones that tell her it’s time to go potty or the other one telling her that she did a good job going on the potty! So please fix! Thank you! I’ll be happy to change rating to 5 stars once this issue is fixed, because she is infatuated with Elmo and his calls..Version: 3.9
✓ BummerJust got and my 2 & a 1/2yr old is most upset, he can't talk to elmo he just wants to say hi but can't get a word in what kind of phone call is that... Would love my money back....Version: 3.4
✓ Scheduled calls don't workI like this app and so does my daughter but spent money on the pack of daily activities so I could schedule a bedtime call but it doesn't work..Version: 3.7
✓ Stick to what’s free, the pay calls are not the sameGot this for my son which he absolutely loves... decided after a few weeks of the same “FaceTime” calls that I would upgrade so he can have a lot more of these calls with Elmo. Well, $9.99 later 85% of the new calls are just voice based, no video like they get you with. Pretty disappointed that he only wants to see Elmo and it takes 22 calls to get to one now..Version: 3.8
✓ Change the Answer buttonThis REALLY needs 2 buttons side by side like an actual iPhone - Answer and End. In this app, the Answer button turns into the End button immediately after pressing it, which means the child repeatedly pressing the button opens the call then immediately closes it as the button changes. Super annoying. Otherwise a cute app!.Version: 2.2
✓ Not maintained. In app purchases aren't shared.This app hasn't been updated in a while. Clicking on "send feedback" doesn't work. Also, if you previously purchased any of the call packs but now you want them available on your child's device, you'll have to buy them again. Ugh..Version: 4.5.1
✓ Please FixMy 2-year old daughter loves this app but one day she became upset because everytime she tries to answer elmo's call, the screen goes blank! We hope to see elmo again very soon!.Version: 2.0
✓ Meh!C.R.A.S.H.E.S. 'Can't even let my son play with it. Crashes right away after answering phone calls within app. 'Have restarted; 'have reinstalled [on iPhone 4, IOS 5.1]. For a Sesame Street app this is just unacceptable (esp. after buying the other packs 😨😣😖😠)..Version: 1
✓ ShameWould be a really great app if it didn't crash constantly or the scheduling calls worked more than once..Version: 1.2
🙂 Elmo Calls Positive Reviews
Elmo Calls works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Elmo Calls.
⛔ Elmo Calls Problems
