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Total Connect Comfort App User Positive Comments 2024
Total Connect Comfort app received 61 positive comments and reviews by users. Can you share your positive thoughts about total connect comfort?
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Total Connect Comfort for Positive User Reviews
✓ Not connectedApp worked great up until recently - now I get the message that I need to reconnect. It happened 7 times in the last week since I started tracking. I have to restart my modem each time just for this..Version: 3.14
✓ It works great!I just installed the Honeywell RTH6580WF WiFi thermostat and I have to say that I am really happy. This thermostat is a real bargain in my opinion - under $70 at Home Depot and less on line. Honeywell supports the thermostat with an online control center which allows you to set up (email) notifications for a variety of potential issues with your HVAC system (temperature in/out of the temp range that you specify, loss of WiFi connection, system not responding to settings, etc.). There is also a phone app which allows programming of the thermostat as well as a number of other controls. The ONLY thing that I would add to this thermostat would be to have notifications come via text instead of email. I wrote to tech support yesterday asking about this feature - haven’t heard yet (it’s the weekend). But based upon the features lacked into this unit, I won’t be surprised if they come back and show me where I missed that OR if they add that as a future enhancement to the app or control center. The bottom line is that this a great, programmable and remote controllable thermostat at a great price!.Version: 3.6.6
✓ Works Great!I don’t understand why when you try to do a temporary override of the system the maximum time you can override is 3 hours. When you pull up the screen to override it, it shows the maximum adjustable end time as the time until the next program starts which would be great. Once you set it to override until the next program period you think everything is ok but if you go back in to review it the override has reset to 3 hours from the current time. Today is Thanksgiving and the business will be unoccupied and I want to override the system all day until the night setting kicks in. Unfortunately all I can do is override for a maximum of 3 hours at a time. This has been going on for over a year and I would think it would be corrected by now. UPDATE: After doing some more digging I found out that the thermostat itself has a setting that can limit the length of any override. The app would submit the override request but the thermostat would limit the duration to 3 hours. After changing the thermostat setting for the maximum override time to 12 hours the app worked flawlessly. Also found out the thermostat has holiday settings that allow any holidays you pick to have a different schedule..Version: 3.6.6
✓ Very pleasedWould recommend.Version: 3.14
✓ Easy to install and setupGreat WiFi thermostat to setup. Installation was a breath. The only thing lacking is: configure it when on vacation or out!.Version: 3.14
✓ Good functionality but still needs workThe good: I can control the thermostat remotely. It's been reliable over a couple years of use. The "air circulate" mode is very useful and helps inhibit mold and stale air. This mode circulates air about 8 hours per day even if the heat or a/c isn't on. I like that I can see system status remotely - in other words, in addition to turning it on or off, I can see if the system is actively operating at the moment. The mediocre: The "air circulate" setting can't be customized. Also, it's not intuitive. The app interface makes it seem like I have to leave the system in heating mode (but set to 55 degrees) in the summer time if I want to use the air circulate. The app should have a dedicated setting for "air circulate" that doesn't have an apparent requirement for the system to be left in heating mode. I can't see the status of my system fan in the app when in "air circulate" mode. The bad: There is a "marketplace" icon on the main screen which I don't need or want. This replaced the equally useless "contractor" icon which the app used to have. Now, each and every time I adjust the heat, Honeywell wants to present me an upsell. This "marketplace" should be buried in a submenu somewhere. Voice control is not implemented well and I'd prefer not to have it at all. There should be a way to disable voice control..Version: 3.6.1
✓ So close!Works great with multiple locations and very intuitive. App would be 5 star perfect if you could save seasonal schedule preferences and vacation modes. If you could go to the home page of each property and push one button for “WINTER” or “SUMMER” that would be awesome. Currently, I have to change dozens of thermostat settings multiple times a year for changing seasons and vacations, then reprogram them after each vacation or season, all while remembering or guessing what the perfect settings of every tstat was for each season. Remotely accessing HOLIDAY MODE would be great for vacations or unplanned vacancies, as our current TH9320 Tstats do not let you hold for more than 24 hrs at a time (remotely) and that’s a pain to either re-hold every day or completely reprogram every time there is a holiday or snow storm when you are not trying to keep 10’s of thousands of square feet at 68 for no reason. Again, works great, and way better than non wifi options, but could be so much better for reasons stated..Version: 3.6.6
✓ Pretty good Unit & AppAfter a purchase of a new home, I was in the market for a smart thermostat. I didn’t really like the idea of the nest thermostat learning my temperature habits and deciding for me what the temperature needed to be in my home. I took a chance and purchased the Honeywell. I had some trouble with the wiring diagram and had to call customer service. I reached a woman who I believe was in India and I was worried that I would not be able to understand her and that she would not be able to solve my problem. To my surprise, she spoke very good English but I could still recognize her accent. She asked me a few questions, placed me on a brief hold and gave me some instructions which solved my problem. I love this device. Lots of features. The app is very handy. I really like the schedule but I wish there were a week 1 schedule and a week 2 schedule as I alternate a different shift at work every other week. I have had the unit for a while now so I am used to changing the weekly schedule to accommodate my work schedule. All in all I am happy with the unit and the app..Version: 3.6.1
✓ Great appI find it is easier to use this app than to alter the thermostat to adjust the temperature and settings. This is a great app and so easy to use, I recommend it for anyone to use..Version: 3.14
✓ Love the appWe use this on our phone or on thermostat on the wall and love both. I really like the options with the schedule. I only wish that I could set a preferred temperature that would either be heat or cooling instead of selecting only heat or only cooling. That would help during those transitions months were the temp fluctuates greatly..Version: 3.14
✓ From Southwest Florida where are the temperatures are routinely 92 and above.This extraordinary thermostat was put together with a package deal last week by the installer who we contacted through the promotion at Costco. From day one to the later installation date they handled everything beautifully. When I saw the thermostat being installed I asked them to budget some time to explain it to me because I had mixed results and ultimately A fatal experience with the nest brand. It only took a few minutes to coordinate the Wi-Fi with the different links that were provided and to add the security codes that make this thermostat responsible to those codes. I would say the whole thing took less than 10 minutes given that there were a number of steps and the fact that it is installed on my iPad as well as my iPhone. In a word it works beautifully,,, I can raise temperature is lower temperatures I can view the five day forecast and there probably some other features that I haven’t developed yet. I’m confident anyone using this thermostat would be greatly impressed and delighted with the accuracy, the function, and the ease-of-use..Version: 3.10
✓ Fantastic appI use for my pellet stove. It’s great logging into app, calling for heat, getting home from work to a warm shop. Winters here are nasty cold. It is really REALLY great to log in via wifi to turn pellet stove on couple hours before getting home. OR even setting a schedule for it. Hour later log in to see your temperature has gone up!!! Absolutely love it..Version: 3.14
✓ Great App and ThermostatEasy to use and straight forward. My only complaint is on the iPhone you have to choose which thermostat you are controlling before you can see the control panel. Would be nice if you can choose default as most people only have one thermostat..Version: 3.14
✓ Honeywell RTH6500 ThermostatFive stars for sure. The Honeywell RTH6500 Thermostat is my first experience with a programmable thermostat and an iPhone app. As with anything new for me, especially anything “techie,” there was a learning curve. Fortunately, it was brief. After a few weeks I became comfortable with the thermostat and the app. Now both serve their purposes very nicely and both are easy to use. I just set the schedule and forget about it, mostly. I would say always instead of mostly, except that my wife and I can’t agree on the best ambient temperature at which to keep the house. For over 50 years we have argued silently over this issue. She has not mastered the controls in the thermostat or the TCC app, so she just randomly pushes buttons on the thermostat until she gets a number she likes. It is then simple for me to open the app and surreptitiously correct whatever she just did without leaving my chair, and without starting an argument. 😁 Five stars for making a useful device that does what it promises (and for giving me a chuckle at the same time)..Version: 3.7
✓ It's been great.I had the excruciatingly expensive version installed several years ago after my original thermostat screen faded away. While I'm fairly capable of fixing things, the dual fuel heat pump/gas system and its associated wiring intimidated me. Indeed, on my now fifteen year old system, it was definitely not "plug and play" as it apparently is on current systems. In the beginning, it was absolutely obnoxious. It would regularly crash and require restart to reconnect to the wifi system. NOW, it continues to be absolutely flawlessly reliable after I presume a number of software updates. If I were to grouse about anything at this point, it would be that (a) the clock runs fast (about 20 minutes a year), and (b) the menu will not show time setting screen without a complete remove the batteries reset. Hopefully the current version of my unit now simply includes automatic synchronizing with internet accessed time. I should note again that the unit is now absolutely reliable. The aps on both the phone and the tablet work easilty, obviously and flawlessly. It it weren't for the clock issue it would easily earn a "five.".Version: 3.14
✓ Works greatNo issues found.Version: 3.14
✓ Good device but don’t expect too muchThis thermostat works great when it works right. I don’t know how it reads outside temperature but most of the time is not in agreement with actual temperature in the area (does it read “official” temperature at some other location?). The other thing is that it is supposed to be a “smart” device and adjust itself according to our usage trends, but it has never changed its set preferences from the day it was installed. One thing I don’t like is that it changes the heat mode to “emergency” mode too often, seems to kick in more often above 71°F which I think it’s too much too soon. The remote works great, it even works overseas! Other than that the device works great, it keeps the house at the desired temperature, although I liked the two-degree differential the other thermostat had to kick on; this one turns itself on at a one-degree differential, so it turns on more often during the day, but I haven’t noticed a difference on the electricity bill and that is fine with me. The major flaw I think is that it doesn’t change “Modes” automatically (Cool to Heat and vice-versa), a feature I was looking for but could not find in local stores like Home Depot and Lowe’s, at least I can do that from my Iphone and don’t have to go to the actual device to change it! Hope this helps, happy hunting!.Version: 3.6.6
✓ Totally meets our expectationsWe originally bought a EcoBee, mostly for price and functionality. It met our needs for function and were tally satisfied, until we got our first power glitch during a thunderstorm. The thermostat did not recover. It happened a second time within a month. Contacted tech support, they said they were able to replicate in a lab environment. The only cure was to pull the thermostat from the base and plug it back in to get it to reset. Hard to do when you’re 2,000 mile away in the winter! There is no battery back up in the EcoBee to filter a power glitch. Bought the Honeywell unit, which has a battery back up and it has handled power fluctuations from thunderstorms with NO problems. We have the remote sensor for our second floor and does a fantastic job of averaging the temperatures. Have only had the unit for three months so looking forward to see how it performs in the winter months and total remote monitoring. Costs significantly more than a EcoBee, but it works and I feel worth it for our needs..Version: 3.6.6
✓ Wi-Fi thermostatFantastic, check or reset temperature from anywhere in the world..Version: 3.14
✓ Love it!We upgraded to a Honeywell smart thermostat many years ago. It was connected to older mechanicals at the time, so we didn’t get the total benefit of the app from the standpoint of being able to control humidity through it. That changed when we updated all of our mechanicals this year. We also went for zoned heating/cooling, meaning we have 1st and 2nd floor thermostats along with electric, automatic dampers in our duct work. So, now we have two smart thermostats and have control over temperature and humidity. The thermostats doo a great job of keeping the house at an even temperature from top to bottom regardless of the season. I love being able to control the temperature, in particular, via my phone or iPad. The app gives me good information as far as inside/outside temps, inside/outside humidity, if the system is actually running, what the set temperature is. And it gives me this for BOTH floors. Schedules can be customized for each floor through the app, too. I particularly like the app when we have been traveling. I usually put the the temperature on a vacation hold, so about an hour away from home, I like to cancel the hold so the house is comfortable when we walk in. So, great thermostats and great app to use them..Version: 3.10
✓ New UserPurchased a Honeywell “Smart Home” color thermostat to replace a builder installed Honeywell thermostat on our hi-efficiency (95%) gas furnace/AC unit. The original thermostat worked well, but the display was just too small to comfortably read, and programming, with no WiFi feature was extremely(emphasis on extremely)difficult. The large color display on the new thermostat is excellent. The app seems to work well, however after only a few days of use, I’ll reserve total judgement for now. I have noticed that the outside temperature reading does not seem to update very often, and the displayed outdoor temperature rarely is even close to three remote reading thermometers we have in our home. I have noticed that the furnace cycles more often than it did with the previous system, and the thermostat has no choice of temperature differential settings. There is a conventional/hi-efficiency setting, which I have set to the hi-efficiency setting. It would be my choice to have a couple of degrees differential between on and off, so the unit didn’t cycle so often. I do plan on contacting my HVAC supplier to find out if there are any adverse effects from the more frequent cycling. At this writing, I am about 3 months from using the AC part of my system, so may add to this review at a later date. Summary, to thermostat manufacturer, or app developer, this really need a differential choice..Version: 3.6.6
✓ Works great!Works Great!.Version: 3.14
✓ Works GreatLove being able to control the climate from afar..Version: 3.14
✓ Great app but….Uodate….so I still don’t get alerts and I am not sure why, as again my furnace wasn’t working properly and the temps dipped. I would give it 5 stars however there is one thing I am not really happy about. The instructions say you can set up an email alert for highs and lows. I wish it would be a text alert and I wish it worked. I am set up to receive the alerts by email, I even have my wife’s email as I don’t always check my email and she does. Our furnace quit on us in -20 weather, the house was at +9 when we got home. Checked both email accounts and no alert was given. We had set the alerts at certain temps and it obviously had gone past them. Other than that great app, easy connectivity and simple to use. Just wish it had text alerts…..Version: 3.14
✓ Okay, but Needs a Little WorkI replaced another brand of wi-fi thermostat with this one after the original failed. I bought the Honeywell partly because of the reviews and partly because of the company reputation. It works, but I am a little disappointed at this point. The thermostat does not update the indoor temp properly or often enough so it gets cold in the house before it turns the furnace on and then it overruns the set temperature so it gets too hot inside before the furnace turns off. I thought it was a problem with the unit so I returned it and got another. No difference. I called the support number and got someone overseas who had no idea how to understand the problem or tell me how to fix it. In addition, the unit does not have a function to give me daily unit run times. On the plus side, it is easy to set up and the display is easy to read. I would give this unit 5 stars if it would work correctly and give me some idea of how much the furnace runs on a given day. Update, one year later. The unit has settled in as far as holding temp goes, and I like the feature where it anticipates the heat time needed to meet the temp setting at a given time. Especially useful given that we reduce the house temp to 60 degrees overnight in winter. The unit senses temp drop during the night apparently and calculates the time needed to meet the warm up time in the morning. I would give it 5 stars but there is still no function to view actual run times..Version: 3.6.1
✓ Total Connect ComfortGreat system for the furnace! Can adjust the temperature from 1600 miles away on holidays & not worry about the house temperature when we are south on a vacation in the winter. I would recommend Total Comfort Connect to anyone who travels..Version: 3.14
✓ Very satisfied, so farGot this as a pair purchase. One for our southern condo & one for our northern home. Am very satisfied with the one I installed in the condo. Installed it myself & couldn't have been easier. After a short learning curve on my part, I’m very happy with this purchase. The second one, I haven’t installed yet. The installation directions are just a little different, so maybe this is a newer or older model, I don’t know. The instructions tell me to do something about the wiring of my furnace which I’m not comfortable trying accomplish on my own. I contacted my HVAC installer and am waiting to here if installation is possible but he needs to get something he called a “fifth wire kit.” Update: I have the second unit installed with the fifth wire kit. It works great! I could not be happier with these two thermostats in two different & distantly separated locations that can easily be controlled by my phone!.Version: 3.11
✓ Money savings and easy to useBought a new house that had a fixed thermostat. If I needed to change the temperature I had to physically walk up to it and press buttons. I would forget to turn the temperature down when I left the house or went to bed. This thermostat eliminates all those problem. Installation was very easy. Just match the wires from the previous thermostat. They are letters and they snap right into their housing. It’s built very well. You can change the display color but the best feature is that it can be controlled over your wife. This means you can be anywhere in the world as long as you have internet you can connect to your new thermostat. I also did a schedule so that when I go to bed it would lower the temperature on its own. It would start about an hour before I get up and heat the house so I don’t have to wake up to a cold house. I love it. Very good investment..Version: 3.9
✓ Works greatI have two of these thermostats. One in a house in Florida. And one in a house in the northeast. Regardless of which house I am in, I can check on heating or AC of either house at any time using my iphone or ipad. Both systems are easily viewed interchangeably on the app both while in the house or away. The units were easy to program after the thermostats were installed. They also continue to be a breeze to use as I come and go to or from either house and temporarily or permanently modify the house temps. As I am approaching either house after a long absence, I can log in and modify the temperatures in the menu so that the house is comfortable upon my arrival. But perhaps most important, you can program the system to alert you if the temps hit a certain low or high target signaling a problem with your heating or cooling system. This happened for me once a few months back when I was notified of a rising temp in the AC. I immediately arranged for a service call to have the necessary repairs made..Version: 3.6.3
✓ Simple to set up, Simple to use.I have had one at my home for several years. I recently bought a couple more to give to a friend. The thermostats work well and stand the test of time, power off power on again, internet on/ off, still comes back easily. When we spend a few months out in the motor home, We can constantly monitor home temperatures and adjust, switch between heat & cool, emergency heat, or in mild weather, off when not needed. We get text when temp goes out of set parameters, or if the stat quits communicating, which allows us to have someone go check. We have a separate Camera system, and a separate Alarm system, giving some redundancy. Our Alarm is cellular so not affected by WIFi outage. There is a small fee for the cellular option, but well worth it for reliability, and the option to have service where there is no no wifi. It would Be useful if the Total connect had the cellular option. I could control & monitor the stats in my storage and shop..Version: 3.6.4
✓ A little quirky but it does workI find that I may have to actually perform an action more than once and keep the application open long enough to make sure that it actually performs the action before moving on. If I want to lower the target temperature, I set it, and then hold it open until it indicates the air is on. Then I have to reset the target temperature because it reverts back to the current ambient temp. Not sure why that happens—it did not do that when it was first installed. A little quirky but it does work and I can set it remotely as well. Plus, with everything that we now know about the other well-known options, we can be thankful that this thermostat offers more or less exactly what I promises. It does not allow other apps to take over your wifi, does not allow access to other apps or small appliances in your home, didn’t secretly do anything, and regulates your temperature, either manually or by schedule. I thought about replacing it with the Ring but knowing what I know about corporate ownership, I will buy another Honeywell when the time comes to replace it..Version: 3.10
✓ So far it’s the best I’ve had..and I had a few..I just installed a new Carrier high efficiency furnace in our vacation cottage up north Michigan. I had bought a $99 Honeywell RTH6580 at first, installed it and found out it didn’t have any battery backup. Since it’s a vacation home, I want the thermostat to remember the settings because I’m only there if you times per year and the power seems to go out regularly. No where could I find anything about a backup system, so I tested it by turning the furnace off for a while and reconnecting. The thermostat went to a much higher (probably a preset) heat setting than I had it. So that thermostat came off the wall and went back to the store. Then I tried a $99 Sensi. It was very difficult to set up, I never could get it to connect plus it only went down to 50° and I needed to go down to 42 because that’s the temperature I keep my cabin in the winter. So they one came off the wall and went back as well. I then bought the Honeywell RTH9585. It stores settings in permanent memory, not just limited battery back up, which is great because sometimes power is out for several hours, and no batteries to change. its goes down to 40, was really easy to set up and connect to my router, app has worked flawlessly. I love it so far. And I’m getting a $50 rebate from the electric company for installing it...awesome..Version: 3.6.1
✓ Works Great, Simple InterfaceApp is well laid out and makes it easy to use all of the functions of these WiFi thermostats. I have not tried geofencing (don’t care to), but we do use the scheduling. I especially like the vacation hold and the ability to access the thermostats over the internet when I’m on vacation when (1) forget to set “permanent hold” before I leave and (2) when we are on our way home and want the programming to resume (cancel hold). I wish it would display logs of run times by day. The monthly email summaries are ok but like to be able to see the log by day/time and maybe juxtaposed with outside temp/weather data. Absolutely no complaints. I’ve noticed much fewer Honeywell TCC site outages as well lately. Note that the thermostats work fine when TCC site is down. You just have to walk over to the thermostat to adjust it like we did in the old days!.Version: 3.10
✓ Multi LocationI really like this app! I use this app for 3 houses in 3 different states. My elderly mother always has trouble with setting, changing the schedule, settings, and season changing, on her thermostat. I live 500 miles from her. I got her a Honeywell thermostat and now I can make the changes for her on my phone. I’ve been using the app at my own home in NY for about 10 years with a couple different thermostats. Then we got a home in Texas so I got a thermostat for that home as well. It took me a little while, but I figured out how to add all 3 thermostats and get them in their perspective locations. The app shows local weather conditions at all 3 homes, and gets the thermostat time (dst/time zone) adjusted automatically. In a bit of a separate note, I found one of the thermostats had about a 2 to 2-1/2 deg offset. It said the temperature was 76 when it was actually 78. There is a setting within the thermostat to correct the temperature reading. I prefer adjustment would be .2 deg resolution rather than 1 deg..Version: 3.12
✓ Great A/C and Heating AppVery good system. Makes it easy to see and change settings. I like the simplicity of the app, really easy to understand. I’ve had other systems and this is the best I’ve found..Version: 3.14
✓ Too BasicApp works fine, and controls the system well. But provides no additional information about your system, like running times, or temperature reading from remote indoor sensors..Version: 3.14
✓ Simple et efficaceL’application est épurée mais tout y est. C’est super de pouvoir contrôler la température à distance..Version: 3.14
✓ Years of Service!I’ve used this app for many years with three thermostat devices at three different locations. Generally works well and Honeywell actually improved a feature on the app after I contacted them. I was impressed! A year ago, one of my devices lost connection and I had to reinstall the wifi connection. I had a terrible time to get it to connect to the network again (whereas I’ve never had an issue on any other thermostats). I constantly got “connection failed” after multiple (over 10!) attempts. I gave up for a couple of weeks. The next time I tried with the exact same input, I connected successfully on the first attempt. I’m not sure what caused this inability to connect given I used identical credentials each time. Overall, I love this product and use it often..Version: 3.14
✓ Great productI have been super happy with my Honeywell Wi-Fi thermostats which I’ve had probably close to 10 years now maybe longer and I’m more than happy with the app. I remember thinking about getting the first generation of Neat but opted for these instead because the Honeywell thermostats at the time at least were a little more accurate. They have proven quite good in enabling me to adjust the temperature when I am away from home, like if I forget to change the settings when I go on a trip or if I’m going to be coming home early. The app is probably not the fanciest one that you may see but it is more than adequate for controlling your thermostat or creating a seven day schedule. If it helps I have one downstairs for my Navien tankless boiler and hot water radiator system and one upstairs for a Unico air conditioning system. No problems at all with having two of them in the same house one for heat and one for air conditioning. Couldn’t be happier..Version: 3.10
✓ Works good most of the timeSometimes when the inter or wifi gets buggered up, I’ve a hard time to reset / reconnect BUT the help line are very good and knowledgeable they get back up and running in no time - thank you. Yes I recommend this product / thermostat I like the simplicity of setting in up the schedule OR even updating it.Version: 3.14
✓ Très pratiqueNotre thermostat est au 2ième donc avec cet apps nous n’avons pas à monter l’escalier de plus lorsque nous sommes à l’extérieur pour quelques jours nous pouvons contrôler la température à distance pour qu’à notre retour la maison soit bien tempérée que ce soit l’été ou l’hiver. Nous sauvons de l’électricité en faisant cela. Naturellement nous pourrions utiliser la programmation mais cela est utile si vous avez un horaire assez régulier ce qui n’est pas notre cas. En conclusion nous sommes très satisfait sauf pour le design un peu vieillot..Version: 3.14
✓ Boomer issuesWe got this thermostat for our second home so that we could turn the heat or A/C on with or smartphone before we arrived. It does what we wanted through the app but I wish we didn’t have to sign into the app every single time we wanted to check the temperature in our home when we are not there. Also we chose it over other stats hoping for a greater amount of simplicity for us Boomers who are neither ignorant nor proficient with electronics. It does do some funny things that we are not used to. It will turn the furnace on very very early trying to anticipate having the house warm by the wake time which makes the house too warm in the early mornings causing us to wake up. It tries to out think is if we try and manually regulate. I suppose it’s just us but we are sure used to an old school thermostat that does we tell it to do when we want it to do it not an adaptive one that seemingly makes it owns decisions. It was mainly for the app that we chose it and for that, we are happy with it. Just wish we didn’t have to sign in each and every time!.Version: 3.8
✓ Great APP but could use a timerThe APP saves a ton of money when only running the system when you need and can be activated on the go. Only thing that would make it better would be having an option on the Fan mode when activated manual to select a timer setting such as 10/20/30 min window and shutting the fan off..Version: 3.14
✓ Excellent productI've been wanting one of these for quite a while now, but was just too cheap to pay the premium price. Lucky me, I found one about 30% off and just had to get it. The installation was the easiest I've done yet. I've put in a few different brands in for other people as I am a handyman. The hardest part was running a new wire through my walls. I only had two wires and this needs at a minimum, three wires. So, after tearing up my attic floor, the new wire is in. From here on out, it's basically a plug and play. The app is perfect. It has everything you need, with no unnecessary bells or whistles. It's completely programmable for those with set schedules. And it even tells you the temperature outside (based on local weather report) I am super impressed with this product. No, there are not any push notifications, but I disable those anyway. All I have to do is open the app, and I can tell if anybody has changed the temperature. I would, and have already, recommended this product to family, friends and clients. God job Honeywell!.Version: 3.6.6
✓ ExcellentAbsolutely no problems, integrated easily with Alexa, love that feature, I can control from anywhere..Version: 3.14
✓ Screenshots Don’t Match Actual AppThe app works well. Every now and then it might lose connection to WiFi or require that we login. Requiring login is rare compared to how often it disconnects from WiFi and is unable to communicate with the thermostats. We’ve used the app for almost 10 years and always for at least 3 different thermostats at one time on our account. My biggest gripe is that the name of the thermostats are only listed on the first dashboard page. The screenshots on this app download option show the name of the location on the individual thermostat Home Screen and that’s not what’s actually in the app. The screenshots do not accurately reflect how the app looks and I am using the most recent version. The problem for me is if I select one of the thermostats so it takes me to the thermostat’s Home Screen to make changes I had better make my changes right away. If I’m distracted and have to come back to it, the Home Screen and none of the other screens within each individual thermostat has any info to let you know which thermostat you’re looking at. If I can’t recall which thermostat is open, I have to go back to the main dashboard screen that displays all of our thermostats and start again. This is not an issue if you only have a single thermostat. But for us who use it for multiple, this seems like it should be an easy common sense addition..Version: 3.12
✓ So Convenient for a Second HomeWiFi Thermostats came out shortly before we bought a second / future retirement home. The Honeywell unit that I purchased didn’t have a lot of extra features, but I really only needed basic functionality and the price (< $100) was a perfect fit for our needs. Being able to control the temperature from anywhere I have a connection to the internet is great - especially in the winter when we are heading up to the house. Once we are about 90 minutes out, I update the temp and we arrive at a nicely warmed up home. Unfortunately for us, our A/C isn’t tied into our heating system so I can’t control the cooling, but that’s not the fault of the thermostat. And the only times I’ve had issues connecting to the thermostat is when the local internet is acting up - again, not the fault of the t-stat. A helpful feature is bringing up the app and being able to see what the temperature is inside the house. It’s been 5 years running and if it croaked tomorrow I wouldn’t hesitate to purchase another..Version: 3.6.3
✓ ThermostatGreat product! I’ve recommended to friends and family. I have an older model and still working great! My parents now have a brand new model, and are very happy. Thank you for making a great product and supporting the old ones!.Version: 3.14
✓ All important features of a modern thermostat work greatWhen I say, "all important features of a modern thermostat", I mean those features that control the heat/cool appliance to achieve comfort all day, each day. This means the thermostat itself is smart enough to start early enough to achieve the desired setpoint at the desired time, and its related app gives easy access to all features of the thermostat's program, which is full-featured. It doesn't keep statistics, for example run times, but if the ultimate goal of gathering statistics is to determine the effectiveness of a given program in optimizing utilities usage, this can be achieved by gathering utilities actual usage (not just their costs) from the monthly bills, and one would also need to gather the Heating/Cooling Degree Days for the same period, available free on the World Wide Web, so I'm not reducing my rating because of that missing feature. That would be a very cool app that would do all that, and maybe somebody will write one, but it probably shouldn't be expected to come free in an app that is only designed to give access to the actual thermostat features..Version: 3.8
✓ A Great AppOf all the apps that I use this is by far the best. I have used it for years and always solid. I use it on iPhone and iPad. I have two different homes (US and Canada) and I can control both from the one app with only one login. Full functionality and easy to program. I don’t need or want a “learning “ thermostat so this one works great. All adjustments are so easy to do. There have been almost no outages over the 10 years I’ve had these thermostats..Version: 3.14
✓ Works greatI’m able to check the temperature whenever I want and adjust if needed. Also the alerts works great, great peace of mind..Version: 3.14
✓ Best Thermostat Ever!I love this thermostat! It's saved us money and the fact that there aren't any batteries is the best. I love the fact that I can change the temperature or setting from anywhere I have cell phone service or wifi connection. The only real downside to this unit is it only allows you two timed settings throughout the day. We have it set to drop temperature at night while we sleep and then to raise temperature back to normal when we wake up. And that’s all there is for the timed controls. It would be nice if say a couple of hours later after we wake up and leave the house I could have it setup to drop temperature again until we all got home from work or school and then raise the temperature again. It would save money since no one is home. Yes I can change the temp at work, but most of the time I get too busy and forget. Other than that, great product! The monthly emails showing heating and cooling per month compared to the previous year is nice and it allows you to tweak the programming a bit to save money..Version: 3.8
✓ As advertisedWorks great. Quick and efficient. No unnecessary bells and whistles..Version: 3.14
✓ Works greatEverything was great until this update now the only thing you can do is read the message You are not connected to the internet while trying to log in..Version: 3.6.1
✓ Refuse to sign new end user agreementI have had the Honeywell RTH9580 for over a year and absolutely loved it. Being able to verify my summer home temperature during the freezing winter is awesome, and setting schedules or changing the temperature when I'm away is very convenient. It even came handy once when I got an alert below my set temperature and I found out one of my heating units had malfunctioned. The problem is the new end user agreement, which pretty much will collect all my personal information including name, address and e-mail and transfer it for storage out of the country where " privacy laws might be different", also will share my info with their 'partners" for marketing purposes which I might opt out after I receive it ( who knows how many times)... , and might even discontinue the service without prior notice... Not signing the user agreement yet, so for now the system is useless, as the main reason I purchased it was for remote access ( and I have 4 zones!).....Version: 3.6.6
✓ Very reliable productHaven’t had any issue with this thermostat Great energy savings on the heat or cool settings and very easy to navigate through set points and schedules.Version: 3.14
✓ Online statWorks great, I enjoy being able to adjust it through my phone and check in on the house when I am away. My only beef would be that it doesn’t have me on the right time zone. It should know that, should it not??.Version: 3.6.6
✓ Use data for something useful, pleaseFirst, I’m really pleased with the straightforward functions and usually-intuitive user interface. We’re away from our house unexpectedly on a frequent basis and having the ability to remotely adjust or shut off systems is super helpful and gives us peace of mind. Having said that, Honeywell could take their game to a whole other level, if they used data they already have access to. Homeowners or businesses that have multiple thermostats would benefit from some analytics that take the rate of (speed at which the systems) heating/cooling in their home/Ofc and the outside weather data to calculate what the most economic settings are. Every home/ofc is unique. I constantly question whether I should set my upstairs and downstairs thermostats +/- 1 or 2 deg apart, so that I’m not running them unnecessarily. This would be an easy thing to do and would be SUPER HELPFUL. The “reports” we get comparing last year’s running time to this year’s is useless information. The system would learn how our homes heat and cool and offer the cheapest way to do that … or give us a setting to do that automatically. If they add in our individual gas, elec, oil unit costs, they could calculate how much we actually save! … and it could be linked to the outside weather for greater savings..Version: 3.11
✓ Great app!This app is a great addition to the smart stat. It provides the same info as if I was standing in front of the unit. I can perform all I need to do with this app and what I can’t is not that important to the functionality of the unit so it can wait until I’m at the unit to perform. I have 2 systems but only purchased 1 stat to see if all was good with it. After about 2 months of having it operate my main level, I will purchase another one for my second level. The setup was a little confusing at first as the color wires did not match up to the new stat. But once I researched on what each colored wire actually is and what it does and matched that to the stat, it was pretty simple on how to wire it up. I like the outside temp feature where I can see at a glance of the outside temp,although I have other apps for that it’s still nice. Having the schedule pretty much operate the system it’s nice when like on holidays when everyone is home, I can just go to the app and change to the desired temp and it will hold there until the next scheduled setting and it will just continue with the schedule from there. Or I can just do a permanent hold and release it when I want. Like I said earlier, it does exactly what I need it to. My only complaint is the price, albeit comparable to other smart stats on the market, they are all over priced, in my opinion..Version: 3.8
✓ Won’t save my login!My husband has the app on his phone and was able to select “remember me” so he doesn’t have to login each time he opens it but for some reason it doesn’t give me that option on my phone and I have to log in every time I open the app!.Version: 3.14
✓ Great appI really like this app for its ease of use and control, if there is one thing I wish it included is a filter change monitor..Version: 3.14
😕 Total Connect Comfort Negative Reviews
