San Jose Clean Negative Reviews

San Jose Clean App Complaints & User Negative Comments 2024

San Jose Clean app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using San Jose Clean? Can you share your negative thoughts about san jose clean?

San Jose Clean for Negative User Reviews

✓ Meh.Broken. Won't take photos..J diverVersion: 3.4

✓ Great concept, needs workHangs too much Too modal. Why is offensive a separate page? Photos are geotagged, assume their address is good unless I tell you otherwise. Don't require a text box entry (two cliks). Ideally: one BIG Button To take a photo. Then you can keep tapping add photo. Have the type and comments all on one page. Submit in the background so I can keep working, submitting other things. Don't have a cancel button that I keep mistakenly hitting. Broken on iOS 6 with 3GS..XintVersion: 2.1

✓ Awkward to use and buggyGreat idea; lousy implementation. Home screen simply says "Submit a request." A request for what??? Following screen lists surfaces. OK, this must be for graffiti. Why not say the request is for reporting graffiti??? Next screen says "Take photos." If you click the camera icon, you can take a photo, but be warned: If you get the fatal error later on, "Failed to upload," your photo has not been saved, and you have to start over, including taking another photo. Also, the camera icon does not allow you to use any of the phone's camera options, such as flash or lighting. It's much better to use the phone's own camera app and then import the photo into the SJ Clean app (use the "Photo" icon instead of the "Camera" icon. Next you get to write a "Helpful Note." At least that works, but again, if you get the "Failed to Upload" error, your note is lost and you start over... Next, you get a map of your location. No instructions, but it's not hard to figure out that you move the map to set the crosshair at the graffiti's location. Finally, you get to enter your name, email, and phone number. Then, after all that, you get a summary screen and can press submit. I have submitted requests for three separate graffiti incidents using this app, and every time the app has "Failed to Upload." Using a home wifi connection makes no difference. Leaving the app running, hoping that it will successfully upload, makes no difference. There is no indication whether the upload is still running or has succeeded until some hours later when the error message "Failed to Upload" pops up. This app should be called a crapp..Georgia-liaVersion: 3.3

✓ IneffectiveOn Monday July 8th, I submitted a photo & report about illegal dumping. Today is Friday July 12th & the dumped items have yet to be cleaned up. IMO, the app is useless..JonjayhVersion: 2.6

✓ Doesn't workThis app will not even load on my iPhone. The link is there but it has been in 'wating' mode for days. Would be nice if it did work..ComfypjsVersion: 2.0

✓ Needs More FeaturesPlease add email addresses to all the Contacts. Why list a phone or website to contact? It would be great to send in through app or email..StrangerfriendVersion: 3.3

✓ Not workingHad high hopes for this app since I have chronic dumping and gang tagging in my neighborhood. I reported some illegal dumping activity last Nov. and months later, still no clean up. Got tired of waiting and ended up cleaning the junk up myself. They must be on their lunch break!.JctrieuVersion: 2.7

✓ City does not respond to submissionsThe city does not respond to any requests for cleanup either through this app or via email. Recommend you go and buy a gallon of paint and do it yourself..NoTruthInAdvertising11111Version: 3.5

✓ Poor app!This app used to be really good. Since the update, you can no longer report litter by taking a photo and uploading it with the GPS. The only feature this app works for us reporting graffiti! All other features just provides a phone number to call in to. Who wants to wait all day for a rep to finally answer the phone? Come on SJ we can do better than this. Please fix this, or give us back our old app; at least that one worked!.AterracottaVersion: 2.7

✓ 2 word review: crap appWould've been good back in the 1980s, a throwback to one-way Web 1.0. The government of the City of San Jose knows that it's in Silicon Valley, I hope? Open government apps like See Click Fix etc are far better for democracy. Now there's a good case for privatization..PeregrinePilgrimVersion: 2.6

San Jose Clean works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact San Jose Clean.