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WCVB NewsCenter 5 - Boston App Complaints & User Negative Comments 2024
WCVB NewsCenter 5 - Boston app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using WCVB NewsCenter 5 - Boston? Can you share your negative thoughts about wcvb newscenter 5 - boston?
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WCVB NewsCenter 5 - Boston for Negative User Reviews
✓ Visuals are awfulOverall, not bad, but the new visual effects are awful. Let me see what stories interest me instead of having to look away while scrolling. Makes me seasick. The “refresh” is super annoying when you want to go back to where you were after reading a story, but it goes all the way to the top, leaving the user to have to scroll all the way down to get back to where they were. Visually, it’s trying to do too much. If it ain’t broke,(previous versions were just fine, thankyouverymuch) don’t fix it. Hoping they’ll go “ retro” and return it to the way it was.Version: 5.13.242
✓ Lousy. Go back to the old one.Bill Fine should be fired for allowing this app to get approved. The old one was more user friendly and easier to navigate. The icing on the cake on why I and every one else hates this app is your videos you force us watch so we can see the article that interested us in the first place. I get it ads pay you revenue. But maybe you could make so only one ad has to be watched per session. Not the same friggin ad each and every time you click on something that interests you. I never use this app anymore. I’m only writing this review because you solicited me for a review..Version: 5.13.26
✓ Best local news app, but could be betterI have tried several others, but keep coming back to this one. I like the way it's laid out, the weather section, and the breaking news. Two main gripes- The page won't rotate into landscape mode. You have to view it in portrait mode. (UPDATE: On my tablet it now works in landscape mode, phone still doesn’t) Also, the constant attempt to evoke emotions with ridiculous story lines that are way too manufactured and hyperbolic. 3/4 of the stories are agenda-driven nonsense. Really-" a 7 year old Indian kid brings comfort to millions with an Indian 'health dance'."Really? Did he? Really?! 'A guy dancing around in a tutu only a football field is bringing hope to cancer patients' Really? He is? Really?! Come on, just report the news. Stop trying to push an agenda. It’s no wonder why the media gets the same ratings as politicians when it comes to honesty and integrity..Version: 5.15.244
✓ Stop prompting me for notifications!If you have notifications enabled for the app, it occasionally prompts you to open the app or else it will stop sending you notifications. Quite an annoying way to force you to open the app so you’ll see some advertisement. Pretty sure I’ll be deleting this soon as I don’t like being held hostage like this by apps. Maybe it wouldn’t be so bad if the story I’m getting notified about actually existed in the app when I open it, as other reviewers have said. Sister station WMUR’s app does the same..Version: 5.12.89
✓ Ads are constantly in rerunsI downloaded the app because I love Channel 5. Even though we are from the Fall River area, we have been watching its news programs regularly ever since our son went to Boston University in 1995. I like the latest iteration of this app ( I hated the slide shows of the earlier version), but there is one feature that I find extremely annoying. I wouldn’t mind watching an ad prior to watching a newscast, or watching the commercials on the newscast, but I do not want to watch the same ad repeatedly in one session. When I am watching a newscast, the app pauses (presumably when the show goes to commercials) but before the next story starts, poof! There’s the same ad. And it’s a long time before I can skip it and get back to the news. Please stop this practice..Version: 5.13.853
✓ Still needs work...lots of workOkay, so you use this app to get the “local” news, etc., but it’s still not user friendly. I still remember the old app as preferable in many ways, but now we have this. It leaves a lot to be desired. How many enjoy watching a 30 second ad to see a 20 second video? Not me. I get the 15 second ad, but the big boy news apps let you back out after 15 seconds if the ad is longer. Basically, if I see an ad over 15 seconds, I don’t watch it or the video...lose, lose. And maneuvering is still not very good. If you want to go back, you don’t end up where you started and need to work at finding the articles you were planning to read as next in sequence. If that sounds confusing, it is. Again, this site gives you the news and weather, but it could be so much better..Version: 5.12.65
✓ Exceptional news service but the app is drenched in advertisingI’ve been a faithful viewer of WCVB for many years. The news is first rate, the anchors exceptional and it’s always my go to for weather. The app is generally favorable but the number and the placement of the advertising is off putting. I often get frustrated and just click out. I most often go here to watch the weather forecast video but I’m always forced to watch an ad first. It’s too much. I do wish there was a bit more coverage of national news issues, despite it being a locally based program..Version: 5.13.926
✓ I like the app,but the ads are excessive!I've been watching their news since I was a teenager, long before it became WCVB. I always liked their format, and the news people. So, when the app came out, it was a no-brained to download it. And, I like the notices I get on my iPad to breaking news. It's gone through several updates over the years, but they all had one thing in common, too many ads! I understand that they need to make money, but there are WAY too many ads. Every time I want to read an article, I need to watch an ad! Ridiculous! I like the weather, too, and being able to check the radar when storms are coming. But, I don't use it as much as I would because of the ads. I can get the news and weather from other places without all the ads. It's just TOO MUCH for too little..Version: 5.13.567
✓ REDUNDANTI find that when when scrolling down the articles, I’ll tap on a story, read it, tap back to the articles, but instead of taking me back to where I left off, it will take me back to the first article again and I have to scroll down all over again. Also, they have the same human interest stories every single day for months on end. When I get to the ‘Cat seeing snow’ and ‘squirrels going nuts’.... I know that’s the end of the page. Come on .... seriously? I am sure that there are different and probably better human interest stories every day. Is it that much of a cost or problem to change it? At least once a month????.Version: 5.13.801
✓ Hard to navigateToo many times I get “xyz” as a “title” that comes across as a title/heading notification but when I click on it it goes into the app and even the heading of the article is different! God forbid you see a heading/notification come thru earlier in the day and you try to search for it later on, because good luck finding it. You can find things on the WCVB channel (don’t get me started on that website!!!) easier thru a simple Google search rather than in the app. It’s unbelievable how UNuserfriendly it really can be..Version: 5.13.180
✓ Miserable experience for just watching live videoFirst - I love WCVB the *station*. They do a great job and I only watch channel 5 for my TV news. However - when it comes to watching the live video stream of their news, this app is horrible. If all you want to do is watch the news live, don’t waste your time with this app. Every time you start the video stream you are subjected to at least one 15 second ad. The worst part? If you switch away to another app then back to the WCVB app, you have to restart the stream - and watch ANOTHER ad - and sometimes you get the same ad you were already forced to watch!! If that forced advertising wasn’t bad enough, the live stream is unreliable at best. It’s often just going to a black screen for minutes on end, and requires you to exit the stream and restart the stream, with - you guessed it - ANOTHER ad or multiple ads. I don’t mind watching ads - but for Pete’s sake REMEMBER what ads I’ve already seen and DON’T make me watch any ad again if all I had to do was answer a quick text. I love you WCVB (the station) but this app is abysmal..Version: 5.13.1
✓ Horrible!!!I don't usually take time to write reviews, but with how much I love the tv station, I thought I'd let you know how utterly horrible your app is since the update. Ads on EVERY video, ads all over the app. Spelling and grammatical errors any 5th grade student would be ashamed of. I can't get through 2 stories without an error. I would think a reporter would proof read before posting! Now whole page ad pop ups! Give me the option to pay to avoid them. Updated:. New iOS app is still horrible. Full page ads that it doesn't matter if you watch the whole 2:38 ad or close it, it pops up every 30 seconds. Uninstalling the app and won't be watching any more either..Version: 5.13.1
✓ Needs a bit of helpI want to say that I rely on this app for all of my news, and I would be lost without it. There shouldn’t be Chronicle on this app. Chronicle can get its own app. Here it is 4:30pm on a Sunday, and the only nowcast is from 5:00am. Frequent, the app lags, then when it’s trying to catch up, you’ll hear a giant delay. If there’s a notification from another app, it will lock up and the only way to get it going again is to close and re-launch it...and sit through the commercials again. Luv ya!.Version: 5.13.556
✓ Some annoying featuresLike the previous person rating the site said, who wants to watch a 30 second ad to see a 20 second video? If one loses the broadcast because of a bad connection and has to reboot, one is asked to sit through an ad all over again, likely missing the story to which you were tuned in. Additionally, the site only allows one to watch the TV horizontally when one has the iPhone in such a position so that the volume controls are at the bottom. It won’t rotate the screen if one tries to put the volume buttons on the top..Version: 5.13.270
✓ Too many adsI preferred the old version of this app. Now there are commercials everywhere. Also, when you look at the top local news stories and choose the first one, when you finish it, the app goes to “next story” which was NOT the next story from the original list. It is often a national story, entertainment or some other category. It is never a continuation of local news. You have to get out of it and go back to the original page to scroll down to the next story. Very annoying. I love the TV news but the app is cumbersome..Version: 5.13.270
✓ Mobile view of the detailed news is terribleThe mobile view of the details of the news on the iPhone is terrible. It looks like it’s calling an iframe for a desktop view. Not good. I just log out every time I get this view. Someone please fix it. It’s been there for long now!!.Version: 5.13.853
✓ I love your app but . . . .Some of the Ads play for an incessantly long time (months). Same for some of the less important stories. Boston has so many wonderful things (and New England) to write about why keep the same stories on here all summer long. I check in every morning and there are some areas I skip right over because it’s the same boring stuff. And skip the $3,000,000 homes. How many of us do you really think can afford them?? But your Breaking News is spot on and I’ve been watching Channel 5 for well over 40 years..Version: 5.13.180
✓ Forced to do itI was very happy with my old WCVB app, used it every morning to start my day. Suddenly it would no longer load and forced me to update it. I am not too happy. No longer easy to navigate. If it isn't broken, don't fix it!! Tried to watch live news this morning. Played the ads fine, news not so much. Shut down in less that 1 minute, over and over. Gave up. Last weekend with power out, steaming news on iPad. Never the most current report. Why call it “live” when it was nothing but. I am also unhappy that you no longer have a separate weather app..Version: 5.13.1
✓ Poorly designed appJust saw how other reviews..... I’m just amazed by how many people complain about the same usability and ad issues and no changes have been made. This app requires precision from users - in some cases, I have to tap in a very small area just to get it right. Also, what happened to any of the gesture design for mobile apps? Tapping is the only way. Swipe left to go to next, swipe right to go back, swipe up or down to exist an article.... none of these is used in this app. You know what I hate the most? All these ads. Why do you have to insert a 15 second commercial of your own program when I’m already using your app? I’m not your target audience. You are just driving me away by doing that!.Version: 5.13.513
✓ Room for improvementGreat for big news stories, not so much for more local news. Could be broken into better groups for ease of what bad or sad things make for stories. Hate to watch longer ads instead of any news story. Lose interest and close especially if same ad more than once. I choose rarely if ever to watch any clips. Too many non important ad banner breaking news pop ups. And lastly after reading a story, this does not remember where I left off and brings you to start..Version: 5.13.242
✓ Garbage Stories, Garbage Notifications, Garbage InterfaceI have the app set to only deliver notifications about breaking national news and politics… and every single day I get push notifications about absolute garbage stories (e.g., “It’s cold outside but you can still work out outdoors,” “Look what happened at a college basketball game,” “This dog was reunited with its family”). Additionally, I never actually receive notifications about breaking national news and politics. It’s all fluff, the app is slow, stories are hard to navigate and find… This app frequently interrupts my day to give me irrelevant and uninteresting stories, and it has yet to add any value to my day. If Southie was an app, it would be this one..Version: 5.15.981
✓ Ads! Ads!! and More Ads!!!Why all the ads?????????? Definitely a TERRIBLE app!!!!! This continues to be the most annoying news App! There are ads, ads, and more ads with each story! If you restart news footage then yet ANOTHER ad plays! WCVB advertises itself as a useful App, however all the ads make the App the MOST ANNOYING NEWS APP ON MY iPad!!! In addition, WCVB advertises itself for news and weather over, and Over, and OVER AGAIN!!! It is soooooo annoying! I try to avoid using this App as much as I can! Why can't I just get the news without repeated ads for companies or for WCVB?????????? Why not provide a SKIP AD option??????? Extremely disappointing!!!! Not recommended!!!!!.Version: 5.15.428
✓ Use it everydayAlthough I use this app everyday, I’m often disappointed in the sports and entertainment portions that have a long lag time before being updated. There are currently stories on the entertainment portion that have been there since December...it is now June for crying out loud. Also, the stories highlighting the “Best” products oftentimes forgets to give us a slideshow to see them or to just be able to scroll down to see them. Little more quality control would be nice..Version: 5.13.934
✓ Missing full articlesI read it every day sometimes several times to check on updates but I’ll be reading an article and the sentence gets cut off usually right before an ad. Way too many ads It’s frustrating. I enjoy the notices that there’s an news item happening but these last few days it’s also alarming because of the anxiety associated with the virus. I will continue to read WCVB news as I have for many years.Version: 5.13.801
✓ DisjointedThe app on the iPad very difficult to navigate. Often click on a story and there will be some text but the rest of the story will be missing. Just clicked on a story now and after three sentences, the article ended midsentence. There is no ‘More’ button to click on for the rest of the story. Other local news apps have much better navigation and a better user experience on the iPad. The iPhone app works much better..Version: 5.15.981
🙂 WCVB NewsCenter 5 - Boston Positive Reviews
WCVB NewsCenter 5 - Boston works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WCVB NewsCenter 5 - Boston.
⛔ WCVB NewsCenter 5 - Boston Problems
