- 75.0LEGITIMACY SCORE
- 77.5SAFETY SCORE
- 4+CONTENT RATING
- $1.99PRICE
Prof Brian Cox's Universe App Complaints & User Negative Comments 2024
Prof Brian Cox's Universe app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Prof Brian Cox's Universe? Can you share your negative thoughts about prof brian cox's universe?
Please wait! Prof Brian Cox's Universe Facebook comments loading...
Prof Brian Cox's Universe for Negative User Reviews
✓ Not for use in AustraliaI don't know where the servers that are meant to stream the content for this app are located, but they're certainly nowhere near Australia. This stuttering, sputtering excuse for an app should not be for sale to international customers. Brian Cox, I thought better of you..Version: 1.20
✓ Streaming brokenUsed to work, but then developer broke streaming.Version: 1.77
✓ Watch the show insteadI find this app a bit lame, especially when compared to Star Walk. Instead of buying this app, go to the TV Shows section and buy the 4-part TV show. MUCH better..Version: 1.23
✓ Videos not working 🙁My daughter really loved the app but we cannot view any videos. I have bought the app few years back and they were perfectly fine but my girl was too young to understand them properly. Hopefully you will be able to fix the issue. Thanks..Version: 1.77
✓ Brian Cox's Wonders of the UniqverseThis poorly designed and poorly implemented Very clunky to use Videos run for a few seconds and then stop Extremely difficult to search Poor overview In my opinion the worst app I've purchased.Version: 1.20
✓ Won't work on iPad 1, even though it says it will.I have this latest version, 1.7, of Wonders of the Universe installed on two iPhone 5s and two iPad Minis, each of which are running iOS 7.1, and the app works wonderfully. Despite the fact that the writeup for this latest version of "Wonders" says that it is now for the iPhone and iPad 1, it will not install on my iPad 1 (the original iPad from 2010), running iOS 5.1.1, which is where Apple left it without support quite a while ago. In fairness, this app writeup states that it's compatibility requires iOS 7.0 or later, so we're left with a contradiction between that and where the developer claims it is now compatible with iPad 1. I'm disappointed in Apple for not supporting my original iPad, and in Harper Colins for claiming the app will now run on iPad 1, which is not true..Version: 1.70
✓ ProblemA complete waste of money. All the graphics are great, BUT the videos, after streaming, you look at a blank screen for about 10sec plus or minus, then the video starts ( if you're lucky) and if you are lucky, you get 2-3 words, then it freezes, and that's it--on ALL videos. If there's a lemon out there, I bought it. CANNOT recommend this app. Money wasted ..Version: 1.11
✓ Streaming does not workI used to LOVE this app. It was wonderful when the streaming worked. The streaming seems to no longer work. I was really excited to show my daughter how we know what stars are made of or concepts about time travel when looking at a star. I’ll give it five stars if this gets fixed..Version: 1.77
✓ Not even a 9th grade science class.The presentation is very pretty, and the interface is very smooth. However, I was hoping for much more depth to the information. I am a high school science teacher and was excited that there might have been good ideas for ways to present this information. But all of the content here is pretty basic and fluffy. For instance, the section on the periodic table has a video of the narrator dropping sodium in water, a picture of the periodic table, and some text about how elements like to react with each other. Nothing about how the table is organized, or about specific elements. I think this app is for people who slept through their high school science classes and think that "Ghost Hunters" is science..Version: 1.11
✓ Great app content wise but none of the videos workMy 5 years old loves the interactive interface and amount of content this app has. Since he cannot read and all videos go to just streaming and never run, that is a huge disappointment especially for an app that is paid app..Version: 1.77
✓ As if..It was totally unnecessary to include this guy or even his name into app. I really don't see the point in it. This app could have been about stars, but it would seem as if it was more important to place this man at the centre of the universe than actually focus on it. It would have been charming if they only included his name as a narrator in a separate credits section, but instead it would seem more as if this app was about making a model out of this guy for the science community. Awful..Version: 1.77
✓ No videos playing, need money back.I bought this app more than a month ago but since I bought it I haven’t been able to stream any of the embedded videos. And I have tried other networks as well. Only this app seems affected, other apps and video platforms work fine. Something is wrong, and you are not fixing it. Please refund my money!.Version: 1.77
✓ Nice visuals no obvious way to turn off musicNice visuals but the music is intrusive and irritating..Version: 1.76
✓ Where is the star information?Cool music, but when you click on a star it doesn't tell you what the star is made of! Don't buy this app if you want to learn star information..Version: 1.77
✓ Does not work on iPad 1 by JJI know it states that it is compatible with iPad 2 etc; however, I foolishly assumed it would work with iPad 1. If they are going to start making different apps for each version of the iPad it will be hard to think of a reason to recommend one to anyone. Normally things are backward compatible and to find apps that don't work on an iPad1 so soon seems a bit riculous to me thats why I give this such a bad score. For all of those who have an iPad 2; this could be you soon!!.Version: 1.11
✓ Please update to fix the videos!Graphics and content are amazing,but the videos have stopped working, which is a massive disappointment..Version: 1.79
✓ No Video AgainI love this app when it is working properly. I updated the app that just fixed the video playback and the app was working great! Now, Most of the videos and sound do not play at all, but sometimes you can hear the audio but the video isn’t working again. Could you please correct the video play back again? I just updated to iOS 14.2 in hopes that this would fix the problem, but it did not. Please correct the video playback again. I would be happy to rate you back up to five stars when corrected! Thanks!.Version: 1.79
✓ Proofread it, pleaseAfter all the hype, great graphics and obviously a lot of effort, proofread this thing please! "Higgs Bosen"? Really? It's not like there are volumes and volumes of text here. The search for the Higgs BOSON is such a current topic, that I was disappointed after my first few minutes with the app to find, right in the fist section "subatomic", that such a glaring typo was made not once, but twice in a single caption. I hope the rest of this app is better quality information, and not just pretty graphics..Version: 1.1
✓ Ok app, but with some glaring mistakes.Overall I do actually like this app, however want to highlight some of its flaws. The app has some glaring mistakes in several of the info graphics (such as mixing up hydrogen and helium atoms), this is quite inexcusable. Also much of the text is a replication of what is said in the videos. This app just takes large chunks out of the 'Wonders of...' books which accompanied the tv series' and are they are sometimes confusing when read out of context. There is also a lot of repetition. Read about the 'Forces Behind The Sun' in the 'Sub Atomic' section and then read about the Sun in the 'Solar System' section, they are exactly the same, complete with the same info graphics. The user interface takes some getting used to. Instead of utilising a navigation system that is common in so many apps, the makers of this app have tried something different and as a result it feels slightly counter intuitive. Try the Richard Dawkins 'Magic of Reality' app for an example of good navigation..Version: 1.11
✓ DisappointingThis app has been badly designed. The video works for a moment and stops on the best one G ram memory iPhone. I like Brian Cox. However this product needs to be redesigned. Dr T Alamar.Version: 1.20
✓ Please fix the video streamsVideo playback needs to be addressed (again) - an otherwise good, instructive app.Version: 1.79
✓ Streaming does not workLove the concept of the app but I can’t even use it because the streaming of videos does not work. It just says “streaming...l with a loading logo but never loads/streams. I have tried on wifi and mobile data without success. The link to contact the developer just links to the store to buy the wonders of the universe book. Could you please help?.Version: 1.77
✓ In need of an updateI was blown away by this app when it launched, but it hasn’t been supported for over two years and it really needs some bug-fixes. I would really like to see an update that addresses issues with video playback not working on some devices. When using this app on an iPad mini with my 5y/o nephew he was in awe, but disappointed that he couldn’t watch the videos. Please update for iPhone X or at the very least fix bugs with the app clipping in weird places and the UI being off center. I really want to love this app again..Version: 1.77
✓ No sound?Looks cool but I can't get the sound to work...update!.Version: 1.1
✓ Not recommendedThe streaming function is so slow that it's pretty much unuseable. It's just a waste of time. A pity..Version: 1.70
✓ Screen format offI hadn't used this app in a while. Went to use it the other day and saw that the formatting of the display is off for iPhone 6 (not plus). Tried I installing and reinstalling - still off... Tried contacting app support - THERE IS NONE! Link on app store tool me to Digital River book sellers which sell the book version of this app.... And after two emails with them they did not know how to connect me with app support. It's kind of sad really that am app that is $5 had no way of contacting the developer for support or questions. I used to love this app. Hoping am update comes out soon. I will change my rating once this issue is resolved. Until then - Don't buy!.Version: 1.76
✓ Was a nice app but...Videos no longer work, and there is no way to download them remotely. Really a shame..Version: 1.77
✓ MrI love this app, it's great and I have it for more than a year. Always worked well, but since I changed from an old iPhone (1) to a new iPhone S + the screen does not work properly. Part of the screen inside the wonders of the universe & the solar system are of center, so the images are half cut. There are black spaces all around. Can you please fix it?.Version: 1.76
✓ Refund Please!Videos still not working despite the complaints!.Version: 1.77
✓ Lovely appI'm in love with this app. It's beautiful, informative and an amazing thing to show off to other people. I have 4 gripes, though: 1)You should have the option to download the videos for offline viewing since the streaming slows down frequently. 2)Navigation for information could be a bit better. 3)Articles should have more information. Most articles end up just being a summary. The addition of a glossary of terms would be very welcome. 4) I know Pluto isn't a planet anymore but there's no information on it. You'd think a dwarf planet with such story would feature more information, but there barely was any. There's a lot of room for improvement here, and this app has the potential of being the ultimate must have in the App Store..Version: 1.70
✓ Don’t buy this app it should be removed from the App Store.Videos do not run on this app as all these reviews show. Did when I initially bought it but videos have not played for awhile now. Very disappointed.Version: 1.79
✓ Video’s don’t work any moreAs mentioned in previous comments this used to be an amazing app but the videos (most interesting function) stopped working. I would expect Apple to do something about this since ppl might buy and customers have paid for something that is not working as expected..Version: 1.77
✓ Nice app but feel ripped off by pricingI bought this app yesterday on sale at $1.99 and today is .99? Feels like a bait and switch. Believe me, it is not the extra buck i paid that makes me angry but the principal of the thing. Just hate feeling ripped off..Version: 1.23
✓ Videos do not workIt is evident you no longer support this app. None of the videos work. Please provide a full refund..Version: 1.77
✓ OK, but could be betterThe content is fluffy; it is what you would expect from a television program that caters to the uneducated couch potatoe. However, my four year old likes content and controls. A few minutes per subject is a great bedtime lesson after reading a few fairy tales. The streaming video is very slow, causing videos to pause and buffer for long periods; almost unwatchable. If the users could pre-cache the videos for local storage it would greatly enhance the experience..Version: 1.11
✓ Videos are not workingIf you fix this problem, it will be a great app.Version: 1.79
✓ No videosI seem to have the same problem as a few other other customers. Purchased this app a few years ago and loved it, found myself wanting to work through this again but no videos. Please can the videos be brought back or if not a refund as the app has some of its content removed..Version: 1.77
✓ Video does not make this a great appWell. I have to disagree. I loved the series, buying it on iTunes and have watched each episode several times - marvellous brain-food and superb production. But this app is a very poor substitute and adds little that is new. I also know a bad app when they have to explain how to navigate it - Jobs would've been appalled. Save your money and buy the TV series on iTunes..Version: 1.11
✓ Videos don’t stream!App simply doesn’t work. Videos do not stream making the app fairly useless. Can I have my money back please?.Version: 1.79
✓ Videos don’t workThis was an amazing app which would certainly have merited five stars but now none of the videos work. From other reviews it does not look like anything is being done to rectify this. It is truly appalling customer service..Version: 1.77
✓ Why did you break the app?This used to work and it was amazing but I tried to show it to my 6 year old for the first time and it doesn’t work anymore. I paid money for this app!!.Version: 1.79
✓ Not supported by the developer by the look of itThe videos which are essential to this app do not work. I tried contacting the developer but got no response whatsoever! Don’t waste your money or time… unfortunately it looks bad on Prof Brian Cox… perhaps he could ask the developers why it’s not working!!!.Version: 1.79
✓ Looks great...but, no sound.Not worth the money without fully functioning features..Version: 1.1
✓ Everything in the Universe?I am curious if the makers of this app will remove all included videos. This will constitute no loss to the quality and experience of the app. No? Unfortunately, this is my position. Without subtitles, I am unable to enjoy the videos, and thus they may as well not exist for me. I wonder, then, if the makers are satisfied that the design of their app constitutes a very different experience for people who require subtitles when there is audio involved. I hope they are not because having subtitles added to this would be immensely good, and I know I will dive headfirst into the app. For now, though... It's an app that includes everything in the Universe except subtitles..Version: 1.21
✓ Video stream not workingWhen fixed I will give 5 star..Version: 1.79
✓ Problem with videosThis is a really great app but unfortunately what let’s it down is that I just can’t the the videos to play. There are quite a few videos to watch so I’m not getting to enjoy the full experience of this app. I see that this is something other people have had problems with. Please can you look to fix his problem for which I would then definitely give 5 stars..Version: 1.77
✓ Do not purchase, videos no longer supportedMy 6-year-old loved using this app to discover and learn about space, but one of the primary components of that learning process - watching videos at each location as you explore - no longer functions. It’s such a disappointment to see your child so eager to engage in the learning process only to watch him get frustrated by such a simple thing. Buyers beware: do not purchase, as this app no longer seems to be supported and a core feature of video streaming no longer functions..Version: 1.77
✓ DisappointedI bought this app when it first came out and it was amazing. Now a few years old I’ve re downloaded it for my 6 year old son as he has a big interest in space ( and has asked for a telescope for his birthday) so it should have bee perfect. But to my dismay NONE of the videos work. Please please sort this out. Where can I get the original app from. It had all the videos built into the app so you didn’t need to stream it from a server that doesn’t work anymore.Version: 1.77
✓ Really neat app but there are a few mistakesThis is a really cool app. The pictures are beautiful and the videos are a nice addition. For the most part the instructional graphs, charts and illustrations help a layperson to understand the basic physics behind how our universe works. However, several details are incorrect. I am not a physicist but have a strong scientific background; therefore it is in my very nature to look for mistakes. I almost immediately found an illustration in which the types of quarks are mislabeled in the proton and neutron. Not too long after that, in an illustration of the Big Bang, I found a mislabeling of a hydrogen atom and a helium atom. I think in both cases the labels were swapped. Not very good editing by the creators. All in all the app is pretty cool and educational- but don't use it to try and pass your college astrophysics final!.Version: 1.21
✓ Maneuver improvements needed.Repeated irritation when you manouver between planets and such you keep getting the info on how to use and the credits everytime you, by mistake, press once on the screen while browsing. The time it takes for the simulations between the "sights" to finish gets boring very quickly when what you're trying to do is see as much as possible of the beautiful surroundings in our universe. Update and solve this pleace :-).Version: 1.23
✓ Does not work on (6 S plus)The display screen with this program on the 6 s plus is faulty and does not fit to the screen. The graphics have shrunk and the rest on the screen is black..Version: 1.76
✓ Great content but frustrating navigationThis App certainly has some great content, images and video. Personally I found it horrible to navigate. Having spent some time with it I am still not sure if I have seen everything. Seems more like an adventure game to me, trying to find all the video that is probably there but I missed it. What happened to the old keep it simple method of navigating? Give me a menu where I just tap and off you go. Dragging things around the screen like this is too confusing..Version: 1.11
✓ Broken - rip offDisgraceful that access to videos has not been restored..Version: 1.77
✓ Loads of info, but not very interactive.There is a lot of info packed into this app, but it is quite traditional, text, photos and video. Where the photos are used to illustrate a topic, it feels a little lacking, I was expecting more given the gushing reviews. If you're expecting a jam-packed, interesting book with videos, you won't be disappointed, if you're expecting a step forward in iPad edutainment, you will be..Version: 1.11
✓ No video playbackI’ve had this app for years, I updated to an iPad Pro 12.9, unfortunately video playback isn’t supported, it’s sad as prior this app was fantastic, sort it out.Version: 1.79
✓ UnfortunateThe fact that the videos in this app stream, and stream so poorly means that I have to slam it with but a single star. The solution is obvious and that is to make the videos downloadable as part of the app..Version: 1.70
✓ Videos are not workingVideos are not working..Version: 1.79
🙂 Prof Brian Cox's Universe Positive Reviews
Prof Brian Cox's Universe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Prof Brian Cox's Universe.
⛔ Prof Brian Cox's Universe Problems
