Rock And Ice Magazine App Support

What is Rock and Ice Magazine? Description of Rock and Ice Magazine 2747 chars

Rock and Ice is the world's premier climbing magazine, with stunning photography and award winning writing and design. Built by climbers, Rock and Ice features every aspect of climbing, from mountaineering to rock climbing, to bouldering, big walls, sport, ice and indoors.

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Paid-for application downloads include one issue of the user’s choice.
Further future issues and back issues can be purchased within the app.
Subscriptions are also available within the application. A subscription will start from the next released issue.
Available subscriptions are:

3 back issues: £7.49/ US$10.99
6 months: £10.49/ US$14.99 [4 issues]*
12 months: £20.99/ US$29.99 [8 issues]*

*This subscription has a free trial period of 30 days. At the end of the 30 days the full price of the subscription will be charged. You may cancel a subscription during its free trial period via the subscription settings on your iTunes account. This must be done 24 hours before the end of the subscription period to avoid being charged.

-The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period, you will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product.
-You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.
-Payment will charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased

Bundles of single issues can be also be bought within the application. To use purchased credits, simply click on the issue price and select ‘use credit’. This allows you to purchase back issues at reduced prices.

Users can register for/ login to a pocketmags account in-app. This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms. Existing pocketmags users can retrieve their purchases by logging into their account.

We recommend loading the app for the first time in a wi-fi area so that all issue data is retrieved.
If your app will not load past the splash page after a first install or an update please delete and reinstall the app from the App Store

Help and frequently asked questions be accessed in-app and on pocketmags.
If you have any problems at all please do not hesitate to contact us: [email protected]
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You can find our privacy policy here:
http://www.pocketmags.com/privacy.aspx
You can find our terms and conditions here:
http://www.pocketmags.com/terms.aspx

1. Rock and Ice Magazine App User Reviews
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This app has been updated by Apple to display the Apple Watch app icon. Improved reading experience iPhone X support Bug fixes and other improvements **We always love to hear your feedback. If you have any comments or queries please contact us at he....