Kindara: Fertility Tracker App Negative ReviewsKindara, Inc.

Kindara: Fertility Tracker Negative Reviews

4.7
4.70549 star

Total 25 Negative Reviews

Kindara: Fertility Tracker App Complaints & User Negative Comments 2024

Kindara: Fertility Tracker app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kindara: Fertility Tracker? Can you share your negative thoughts about kindara: fertility tracker?

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Kindara: Fertility Tracker for Negative User Reviews

Tries to charge you to enter extra dataGood for the first month or so, until you realise that was actually a free trial period. Then it suddenly locks lots of fields and starts trying to charge you if you want to in-put anything other than basic information! It’s obviously less about empowering women, more about making money. There are lots of similar apps out there that do more for free..Version: 6.5.2

About PremiumI love Kindara. The app is beautiful and functional. I'm TTA and was recently diagnosed with PCOS. I love that this app helps me keep track of my fertility AND helps me journal/ use toggle data that is also relevant to tracking with PCOS. Regarding the new premium subscription-- not thrilled. An on-going subscription verses a one time fee doesn't make sense for all the people who use this app to AVOID pregnancy and it kinda feels like a slight. I'm part of a community that is full of TTA people who will no longer be using Kindara (and are SERIOUSLY sad about it) because paying for an app,on subscription, that will be used endlessly and continually for a TTA person doesn't make financial sense where as someone trying to conceive finds they can pay for it for however long and then stop. See the problem? No other app comes close to Kindara in look or function (for TTA, CFH, or TTC) and no other app is as best suited for LEARNING how to use FAM (i.e. You place your own CL or mark your own peak verses an app doing it for you or trying to "predict" which isn't accurate). The new premium options are great, but weren't really necessary with unlimited custom data options. In fact, it might be a hindrance because some people feel the vaginal sensation options don't make sense. There was nothing wrong with the look before or the toggle data option. Overall, the 'upgraded' options are definitely not worth $4.99/mo..Version: 6.1.1

Nice graphsCan get quite complicated but the free version does allow some customisation to keep it simple. Not pregnant year after 26 months & waiting for IVF. Then a period came 1 week early & when I entered the data the app told me in block capitals that I should not have entered data today as my period wasn’t due. Felt a bit like adding insult to injury!.Version: 6.1.5

Kindara user since 2012I began using this app in 2012 to track cycles and pregnancies. My cycle averages 21-26 days. Even with more than ten years of data, Kindara still predicts my period as 27 days. Periodically, updates would botch up information or input options, so it was important to have regular backups. A few years ago, Kindara revoked my “grandfathered” features! THAT was almost enough for me to abandon the app. Even with all the hiccups and shady dealings, Kindara was my preferred tracker. But when it changed ownership, Kindara’s customer support became nonexistent. Through the years, Kindara has become less about female health and more about profit— not to mention its extreme decline in a responsibly managed quality product. I still use this app because it has 12 years worth of tracking data, but I would not recommend it for anyone looking for a fresh, reliable tracker/predictor— maybe if they simply wanted a NFP chart with symptoms noted, sure..Version: 7.4.2

Latest update full of bugsI've been using Kindara the last 2 years, but the latest update is terrible. I have no data in my current pregnancy cycle - all 20 weeks of it!! My user profile text is empty, and when I try to export my previous cycles they too are empty of data. Terrible user experience and stressful as this is the only app I've been using so I fear all my information is gone. Before this the app was perfect!.Version: 6.1.2

Great for purpose, community needs workThis is an excellent app for the purpose of tracking your monthly cycles. Would be great if Kindara could improve the community functionality. The people on kindara are a great support network, so why are we unable to tag them in, or be directed straight to notifications in Kindara when we open the app? We also don’t see likes on our comments or followers on our posts. I think if the community was improved, this app would be the best in market..Version: 6.1.1

Too many glitchesI can see why this app has great reviews, because the content and layout is excellent, but it is absolutely FULL of glitches, to the point where it is sometimes unusable. The cover line disappears and can’t be re-entered, peak day disappears and needs to be re-entered every day, data rearranges or vanishes when sharing a chart with the community, and I’ve turned off my reminder to temp ten times because I switched to a Fitbit alarm and it still goes off every morning. After the last update, that included “bug fixes, I wasn’t even able to open the app for an entire day, and I was afraid to re-download and lose my data. Its just not worth the premium price with all these problems. It’s such a shame, because it would be a life-changing app if it didn’t malfunction so much..Version: 6.4.2

Hard to useI find the app very complicated to use with no tutorial that actually helps you chart..Version: 7.4.1

BUG IN NEW VERSIONPlease fix the bug in new version. My cycle charts have gone haywire, I’m still supposed to be in one cycle but somehow when I hit Temp Shift, which normally is supposed to mark days after ovulation, it created a new cycle instead and I can’t revert it. Since then it has somehow created yet another cycle randomly so I have 2 new random cycles after what’s supposed to be the current one and I haven’t even marked my period yet (I have a very long irregular cycle due to PCOS)..Version: 6.1.2

Doing Much Better!This is a nice cycle tracking app. I liked the prior basal body temperature thermometer that linked directly to the app; however, it has gotten pricey and since ours broke, we have not been able to cross over to the next one. It does take some time for it to sync and does shows stars to indicate possible fertile times if you choose the “get pregnant” option but it does not keep track of past ones unless you implement your own system. However, it would be nice to have this on the “do not get pregnant” option to have an additional indicator for possible ovulation times (in order that this may be avoided). Overall, it is very good to track menstrual cycles and can be used for years, with information tracked and kept through these times..Version: 7.4.2

Premium Subscription ConcernsI’ve been using this app for years, at times TTC as well as TTA. When the added functionality of further customizing the data was introduced, I was thrilled. I redid all my data fields and have been enjoying tracking all the info I find important and interesting.... I log in one day and find that half of the fields are no longer usable unless I subscribe to a monthly or yearly fee. I understand the idea and need to reserve some options in the app for paid members, BUT, for those of us who have already been utilizing the app, especially for YEARS, to suddenly just not have access to many cycles worth of data is pretty rough. I know I can review this data in past cycles but I cannot continue to track it unless I pay. Now I feel held hostage and I really loved this app. I think you should institute your changes for new downloads only, not take all your current users by surprise and demand they suddenly pay an ongoing fee for something they’ve already been using...it doesn’t make sense marketing-wise. The actual app ui is great and I can’t recommend it enough, but the way the premium subscription was implemented makes me feel unvalued as a longtime user and, honestly, pretty interested in looking for another option. Just my two cents..Version: 6.2.5

Period tracker that loses dataFirst they lost seven years of my data when they created the premium version. Now the most recent period data disappears every month and I have to guess when my last period started… so, what’s the point of this period tracker, exactly? I might be PMSing right now, but I don’t know for sure cause….Version: 7.4.2

Latest Software Update is a huge bummerI have used this app for 5 years and I have loved it from the beginning. It has a complete education within it that was written in words understandable to anyone. I have learned a great deal about my cycles and I was able to easily conceive and avoid pregnancy because of it. I bought wink the second it was available and have used that for the last year now which makes my life SO MUCH EASIER. Now, they’ve gotten greedy I guess, or slipped from their original mission of trying to get the information and resources in the hands of everyone for free. Premium subscription is now the only way I can track to the extent that I was. The software update only allows 4 custom data points, none of which can be named the same as previous data points. And it reset my cycle in the middle, so my cycle day count is off. Sadly, my next baby will be conceived using a different app. Huge bummer for those of us who have been around since the beginning..Version: 6.1.2

Today’s app update...Was getting on Great with this app until today’s update......New glitch that causes the ‘start new cycle’ button to be selected when entering other data, so I’m having to constantly deselect that button!! WTH?? Just seen the instruction to log out and log back in to fix this issue. So I’ve just tried doing it but still hasn’t made any difference and the glitch is still there. Guess I’ll have to wait for the next update..Version: 6.1.3

It WAS Getting betterI have had a love/hate relationship with this app. A few times I have started to switch because they rolled out something new that didn’t work quite right. At the moment I am having an issue with data being erased. After I input the data for the day, I check my chart and it has deleted half of the information for the previous day, so I have to try to remember it and input it again. Sometimes it will delete data from a week or two previously which is annoying because I won’t remember what was going on that day and the data is lost. Now with the premium option they will be taking away the ability to have more than 4(!) custom data fields. I track so many things in this app and am not willing to pay for a subscription to do things that I have been doing for free. If that happens, it might be time to switch for good. It is a shame. This was the best fertility app I had come across, but if it comes down to it, I will just track it myself instead of pay..Version: 6.2.2

Buggy and no customer supportI pay the yearly premium for this app, and I love it for a long time (8.5 years), but it’s become increasingly buggy lately. Sometimes it completely freezes and you can’t scroll through your cycles. Sometimes it randomly cuts off your cycle in the middle of it and starts a whole new one with no way to fix it. I have been fighting with it all day today now - all my custom symptoms are gone and the cycle randomly stopped on day 9 and it won’t let me add new data. I have restarted the app, restarted my phone and uninstalled the app completely. Nothing works. When you click on customer support, nothing happens and the app crashes. I don’t understand how you can charge $50 a year to use this app and then have it be completely unusable with no customer support. I am going to cancel my subscription and find a different app, which is a shame after 122 cycles and 8.5 years. Fix this!!!.Version: 7.4.2

Would NOT USE if I didn’t have WinkThis app needs SERIOUS HELP. You cannot change previously set settings due to the apps inability to unglitch itself to make the change. Started off by wanting to edit the personal extra settings I had on the chart such as adding a dot on “prenatals” if I had taken them that day etc,- which it wouldn’t let me do so I had to completely delete each entry and readd it all in. Then when it came to updating my “temperature reminder” alarm, which to this day after a week of messing with it, STILL WONT UPDATE from 4:30am to 6am. Finally decided to just turn off that alarm and use the one on my iPhone. Uninstalled the app and reinstalled it hoping it would fix the issue..but NOPE! Instead none of my previous data entries synced right and instead show up blank so then I had to go in and re-edit all of my personal settings again. This app is a mess. Still waiting to hear back from support. Lastly the Wink rarely syncs with my phone (iPhone 7plus with current update), causing me to have to open the Wink again in the morning, unlock my phone and have the app open for 2-5 minutes for it to get it together. Remind you this is a $150 dollar “hi-tech” thermometer. Wound up just shelling out the $50 for Fertility Friend and manually inputting the temperature results in there. Just a massive expensive headache. 🤦🏼‍♀️.Version: 6.0.2

New upgrades and premium/good public ruined appI’ve been using Kindara for several years and have become especially close to about 5 or so women on the community who also have severe Endometriosis and are trying to conceive. Two of them overcame their infertility and gave birth to their healthy babies this past year, one is halfway along in her IVF pregnancy, and the rest of us have now moved on to IVF in order to have children. I love Wink and ordered one as soon as it was available-it’s incredible and saves a lot of time. I’ve noticed Kindara hired some new high-level employees last year and since then got greedy, asking users to pay to use the app (when we’ve already paid for Wink) and then playing around with the app and ability to track one’s daily data, with endless bugs and issues since around Thanksgiving of 2017 (what an inconvenient and stressful time to roll out such an overhaul guys!!!) and messing up the community (as of today it seems the app won’t let me login to connect with the other ladies I’ve become so close to over the past few years-I’m freaking out). Please, please consider fixing your customer service and revert the app back to the way it was before the 6.1 version..Version: 6.2.2

Great app but nowhere for customer support anymoreI love this app and have used it for awhile. However my temperatures have stopped recording the proper time, which is crucial for the integrity of the temps. There is now nowhere to contact customer support because the website is gone..Version: 7.4.2

☺️ user turned 😥I learned how to chart using kindara almost a year ago. I loved the app then and would probably give it 5 stars at that point. I have been somewhat indifferent about the updates thus far, but the most recent 3-4 updates have been extremely glitched (each one meant to fix a previous glitch seems to create a new one). I’m extremely disappointed about kindara’s move toward paid premium features. I agree with another reviewer that this is particularly unfair to ongoing TTA-ers. Who would just have to continually pay vs a person TTC only needing the app until pregnancy is achieved. The feature I am the most disappointed that kindara is removing from the free version is unlimited custom data. Any of the other things are just kinda meh to me. I’m very strongly considering looking for a new app or even going to paper charting if I don’t find one that’s as comprehensive as kindara. But I would be incredibly sad to lose the kindara community over these things, but (I'm thinking because of a new glitch) I cant access the community right now anyway. $4.99/mo is far to steep a price for the features offered, especially considering the glitches..Version: 6.2.2

Not User FriendlyAfter reading reviews I gave this a try… not sure why people think this is a nice app or user friendly. It reminds me of a complicated inventory system (I’ve worked with a few of those). Sure, you can track temperature and all that stuff, but the graphics are awful and not easy to view at all. The need to have charts easily accessible and BBT easy to be seen and tracked. Even the main calendar of the app isnt good. Trying a different app that has so far been way easier to just use at a glance..Version: 7.4.2

Some changes are not so greatGood resource overall. I understand why they want to monetize certain features and retain them for the paid version. However, it is bothersome for them to show up as a locked item in the data section and chart view. Why not simply remove them from cycles those are not active for and come up with a less obtrusive method for reminding users why they might want to upgrade. Being annoyed and frustrated doesn’t make me want to have more of something. At some point along the changes the calendar view became visually cluttered and difficult to tell what symbol is what. Also, I cannot scroll beyond a couple of months without problems. So, for instance, if I want to know when it would be 40 weeks out from the beginning of a cycle - this is a fertility tracking app after all - and I try to count weeks as I scroll through, at some point the calendar won’t accurately load the next month and then it will put me well into the future. Bothersome. Kindara could add a function to the calendar to find 40 weeks out from any given cycle start date. Even better if it would let you see the projected dates of future cycles as well..Version: 6.2.5

5 stars before Premium happenedThis app is great in every way. Or, it was before this latest round of updates. I don’t understand why, when they’re in the midst of trying to get people to buy the expensive thermometer and invest in the company, they still feel the need to ask for money to use features that used to be free. Track unlimited custom data only with Premium? We’ve all been doing that all along; why does it cost money now? I have no intention of paying for a contraceptive option that should by all rights be free because it’s based sheerly on knowledge of my body, and that I believe every person with a uterus (honestly, every person on earth) should be taught as a matter of course. If this app becomes unusable when this Premium trial ends, I’m going to pen and paper, end of story. And it’ll be a shame. Because this app was really nice before..Version: 6.1.4

Was great now pointlessThis was a great app but since update it is pointless. It had a great community and features, now I can only comment on 1 chart, no one can find my current chart, I was following 105 women on there journeys now I can't give them fed back or read there comments, and when you click on notifications you don't see the update. Worst update on an app ever. Please fix it Kindara or revert back to the perfectly excellent version you had before..Version: 6.2.0

Sad dayI can’t even begin to say how disappointed with the newest app updates: paid monthly subscription for full use of the app—an app I’ve been faithfully using and recommending for several years now! I bought Wink as soon as I could, and now I am expected to pay $60 a year to continue to use the “full version” of the app?!? That’s ludicrous. Not to mention, the latest app update DELETED all of my last cycle’s temps and data, and has been glitching ever since—every day is Day 1 of a new cycle. I’ve logged out/logged back into the app and the website, and I’ve re-synced Wink, all to no avail. Needless to say, I am sorely disappointed, and sad to say that I will be searching for a new fertility tracking app, in hopes that I will find something comparable to how awesome Kindara WAS. Sad that Wink will likely not work with any other tracking app. I sincerely hope that Kindara decides to make the necessary changes and app fixes to keep its loyal customers. ~Rachael.Version: 6.1.2


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