Discover Your Ancestors App Support

What is Discover Your Ancestors? Description of Discover Your Ancestors 2469 chars

Considering researching your family tree, but don’t know where to start? Or recently started but finding it difficult? Then Discover Your Ancestors is for you. Packed full to bursting with tips to getting started as an amateur genealogist, and articles on social history, how our ancestors lived, how to decode old photographs and how to successfully build you family tree.

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This is a free app download. Free app downloads do not include a free issue unless otherwise stated. The current issue, back issues and future issues can be purchased within the app.

Subscriptions are also available within the application. When a recurring subscription is purchased the latest issue will become available to download immediately.

Available subscriptions are:

6 months: US$18.99 / £13.99 (6 issues)
12 months: US$32.99/ £24.99 (12 Issues)

-The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period. You will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product.
-You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.
-Payment will charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased.

Users can register for/ login to a pocketmags account in-app. This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms. Existing pocketmags users can retrieve their purchases by logging into their account.

We recommend loading the app for the first time in a wi-fi area so that all issue data is retrieved.
If your app will not load past the splash page after a first install or an update please click the settings cog, then click Settings then Refresh app data. If this also fails to work please delete and reinstall the app from the App Store

Help and frequently asked questions be accessed in-app and on pocketmags.
If you have any problems at all please do not hesitate to contact us: [email protected]

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You can find our privacy policy here:
http://www.pocketmags.com/privacy.aspx

You can find our terms and conditions here:
http://www.pocketmags.com/terms.aspx

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This app has been updated by Apple to display the Apple Watch app icon. Improved reading experience iPhone X support Bug fixes and other improvements **We always love to hear your feedback. If you have any comments or queries please contact us at h....