- 77.2LEGITIMACY SCORE
- 79.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Fine Homebuilding Magazine App Complaints & User Negative Comments 2024
Fine Homebuilding Magazine app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fine Homebuilding Magazine? Can you share your negative thoughts about fine homebuilding magazine?
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Fine Homebuilding Magazine for Negative User Reviews
✓ App fails to load on iOS 13 device after latest app updateSomething happened with the latest update where the app now just crashes shortly after launching..Version: 18.7.3
✓ DO NOT INSTALLDO NOT - install this app you will loose all of your previous purchases and you will not be able to log in... please fix this...Update...called customer service several times, some functionality has been restored, then removed. App is still malfunctioning after many attempts...IMHO this app is poorly executed and poorly conceived.... very disappointed in an otherwise fine magazine. Take three after several calls to customer support, my previous purchases have still not been restored and now I cannot log in... this app is a mess....Version: 13.1.2
✓ Anyone els having problems with this appAnyone having problems with the app, I have Fine Cooking, Fine Homebuilding and Fine Woodworking and all apps seam to have the same problem quite often of closing when scrolling trough the magazines. Live their magazines, but when they close up for no apparent reason you need to reopen them and re scroll to find your location. Very annoying. App performance 1 star, magazine articles I would say 4.5 to 5 star. Please look at fixing this app..Version: 6.2.5
✓ No responseThis app does not work plus calls and emails to customers service are not responded to..Version: 16.1.1
✓ Taunton-How could you!?This update is completely unsatisfactory. I have lost all my previous downloads and cannot view ANYTHING offline. Be fully advised, I will be contacting your advertisers..Version: 14.1.2
✓ Just an ad platformVery slow, terrible navigation controls and web links to all of the stupid ads. Eventually you will accidentally click on one then there is no way to return to magazine beside killing the app!.Version: 18.7.7
✓ Can't even view this on my iPadTried every fix in the book, still crashing on my new mini. Works fine on my iPhone, but who wants to read a magazine on a phone?.Version: 6.2.2
✓ DOESN’T WORKMagazine is excellent…APP is GARBAGE! Won’t let me access new issues or special issues. Customer service doesn’t know how to fix the problem, only suggests deleting and re downloading the app. FIX THIS OR GIVE ME A REFUND!!!.Version: 21.0.5
✓ New softwareI longer have access to my subscribed account with this software update on my iPad. Can only use it with my phone. Can you fix this bug. Will not load. Thanks.Version: 22.1.0
✓ It doesn't workWasted too much time waiting for a download that never happened. I'd like to see this fixed so I get some value out of my subscription..Version: 6.0.10
✓ Why not link to online subscriptionSo I made an assumption that there would be an account with the app purchase that would be linked to the "online membership" account. But, it appears as if this was an incorrect ( but reasonable) assumption on my part. There are videos titles that I see on the website that I have no idea as to how to get to using the app. I should be able to use both the app or the web site to access the same articles, videos, etc. As of now, it seems like the app is a waste of money compared to what you get with the online version. I did notice a difference with the online version of about 2 or 3 bucks...which does not seem significant. Bottom line, fine homebuilding really should sink the the app and online subscription...without you having to purchase both. And if users can already do so, then how to do so needs to be made more clear and user friendly..Version: 6.0.10
✓ App is wack otherwise great magazineApp is useless, doesn’t recognize my subscription and asking to purchase every issue i try to read.Version: 19.3.3
✓ Doesn't workI have the print magazine delivered and love it but this iPad version doesn't work. Unfortunate, shoddy work for such a great magazine..Version: 6.2.8
✓ App crashes, no supportI am surprised that at the poor quality from Taunton. This app crashes every time I open it on the iPad mini or the iPhone. I sent in a support request and I received an automated response that someone would contact me within two days. It has been nearly two weeks and nothing. Don't waste your time on this app until it gets fixed. :(.Version: 6.1
✓ Can’t log in, my purchases inaccessibleNot only can I not login to view my purchased special issues, I also cannot send a service request. The app just says that’s not available and my letter for help disappears. Find homebuilding is amazing. But this app is a huge disappointment, and the support for the app is appalling..Version: 22.1.0
✓ Beware!Purchased a digital content subscription, thinking that it would allow me to view and search previous issues. That worked okay on the website. Not great but okay. But when I tried to look at archived issues from the iPad app it wanted me to pay! Called support and they told this is how it works. Unbelievable. I’m still in disbelief that this is true so if anyone knows otherwise I’d love to know. The description says “if you are currently a print subscriber you can get access to digital editions FREE - - absolutely no extra cost “ They don’t point out that is only true for very recent editions! The print magazine is wonderful but I’ll stay away from this nonsense until they come to their senses..Version: 21.1.4
✓ CrappyHaving similar issues. App won't open. After I put in my print subsc ID which verified. It first tried to charge me for current issue. Then didn't, but after I closed out of app I could never get back into it. Redownloaded and jumped through all the hoops again..... Same crap. Maybe because I won't let it access Facebook? You guys have my email. Drop me a message if you ever get this app to work..Version: 6.1
✓ Login issuesWill not let me log into my account to view mobile magazines. Pop up says “log in failed. Operation could not be completed. Unsupported login type..Version: 21.0.5
✓ Poor execution of a simple appSeems to be designed to sell ad space and develop internal revenue. Won't link to the account I just purchased, meaning that it's worthless to me as a mobile app..Version: 19.3.3
✓ This App Is A DisasterExpected a MUCH better digital experience from Fine Homebuilding, which is an excellent magazine - but this app is a disaster (and apparently has been for years). When you try to log in with your Fine Homebuilding account you get an error and cannot, even though their help section says print subscribers can enter their “email address and last name” to gain access to digital versions of issues. In fact, there is no verification of your Fine Homebuilding subscription whatsoever - all you have to do is create a NEW account in the app, with ANY email (that you can check a verification message for) and password, and once you click that confirmation link in that email you can sign into the app and read a couple years back of issues! What happened here?! Did they have so much trouble getting it to work for paying subscribers that they just opened it up to anyone with a working email address (in other words everyone in 2023)?! Why are we paying for (quite costly, as far as magazines go) subscriptions to this magazine when anyone can install this app, sign up for free and read not just the current issue but the last two year’s worth?! I don’t know what they’re doing with all that subscription money, but they sure as heck aren’t putting even a small fraction of it into their app development. This is an embarrassment for an otherwise superb magazine. *UPDATE* You don’t even need to register or log in AT ALL. You can just install the app and you’re able to read the last year-and-a-half worth of back issues. Again, why are we paying for subscriptions when we can just read for free here??? Also, an IMPORTANT NOTE: The support email address listed in the app IS NOT the Fine Homebuilding support address listed on the website. I don’t know if the address in the app is intentionally wrong or just different, but emails to the address listed in the app go ignored/unanswered, while messages sent to the address listed on the website are actually read/replied to..Version: 21.1.4
✓ Have subscription but always wants me to pay for newest issueI have a yearly subscription but when I try to use the app it always wants me to pay for the newest issue. Later on it will become available. Very annoying and will most likely be canceling.Version: 21.1.4
✓ Fine home BuildingCrashes, crashes, crashes. Can't even open. Very disappointing...Version: 6.1
✓ Useless appLove the magazine, hate the app. I've been a subscriber since issue 86. The app makes you enter the subscription number each time you want to download an issue. Once you enter your subscription number, it reverts back to the current subscription. The app should have the ability to recognize your paid subscription information and allow you to download the issues you paid for with your print subscription..Version: 6.2.8
✓ Listen to the ratingsDon’t waste your time if you are a subscriber looking to download the ‘free’ app. I should have paid attention to the write-ups creating a rating of 1.3.Version: 18.7.7
✓ Will Not OpenTried all possible means to correct, but to no avail, App will not open without crashing. Up to about 2 weeks it worked great. Has not worked worked correctly since getting new iPad Air and updating to lasted version of iOS. All other subscriptions and Apps working correctly. Like the magazine and will update my rating once this problem is corrected..Version: 6.2
✓ BadWorse than useless.Version: 20.2.11
✓ Broken appCannot even sign in because there is no space to type the password. Basics people!.Version: 21.0.5
✓ Terrible UpdateI updated two months ago and lost all of my previous purchases and am still unable to log on, emailed customer service no response....great magazine but total amateur hour when it comes to the app.Version: 13.1.2
✓ BrokenTaunton Press should take some master classes from “Fine Software Engineering”.Version: 20.2.11
✓ CautionThis magazine auto renews if it auto renews and you immediately stop the subscribtion they will NOT refund the amount paid. DO NOT DO BUSINESS WITH ANY TAUNTON PUBLICATIONS!!!!.Version: 22.1.0
✓ Doesn’t work on older devicesI have tried to send feedback to Taunton via their apps and via the web site, but neither works (I have screen shots if someone at Taunton wants details) so have resorted to a review. The new version of this app is a big step backward. The biggest problem for me that I am not seeing the latest issue of the magazine on older devices. I have an old iPad in my shop and there’s no way I’m going to replace it just for this. It used to work just fine. Another problem is that they have not thoroughly tested offline use. A couple of days ago I was away from net access and went to read the mag. It would not show me an issue I had previously downloaded because it could not connect to their site. Both of these are unacceptable. If these are not fixed by the the time my membership is up for renewal in a few months, I won’t be renewing. And they should fix the feedback/contact mechanisms too. I’m posting the exact same review for both FWW and FHB..Version: 13.1.2
✓ Does not work at allWhen I launch the app, my screen is filled with a photo of a beautiful house. Then, maybe three minutes later the app crashes. Happens every time I try to use it. That's a complete summary of my experience with the app. Love the magazine, but don't buy physical magazines anymore (live on RV and don't want to store them). Wish the app worked..Version: 6.2.5
✓ Doesn’t work.I paid for my subscription on the website and went to sign in the app with my email as I was instructed to do and I cannot view the magazines without paying again. Hopefully when Monday comes their customer service can fix the problem...Version: 20.1.8
✓ Not kept up to date.What more can I say..Version: 6.2.8
✓ Great Magazine Marred by Buggy AppWe subscribe to the print mag and get the digital as part of the subscription. Unfortunately I cannot use the digital version. After downloading a magazine, the App crashes on my iPad Mini after about the third page of the mag. I suspect it's a problem with the App trying to allocate memory that's not available. This would be a great Mag to have on the iPad if it were not for the buggy App that keeps crashing..Version: 6.2.8
✓ Love FH, but the app is junk.Couldn't download this app and now it's stuck in installing status. Such a beautiful magazine, too bad about the app..Version: 6.0.10
✓ Amateurish developersIt works, mostly. But I’ve reported a problem about not having access to one issue three times over three months and the response is always “we’re very sorry. There’s a known issue and our developers are working on it.”.Version: 21.0.5
✓ Quit workingWorked for a month or two then forced me to do a log in to re-subscribe each time for a month or two. Now it won't load at all. It never allowed me to have more than one issue in my news stand. It would take them back somehow. I am forced to download into safari to read them, which is not as good a presentation as the app and requires being near wifi rather than just clicking on the magazine in my newsstand when I am waiting for my wife to finish shopping. Never thought Taunton would put out something this shoddy and not fix it right away..Version: 6.1
✓ Subscription generator?I can barely differentiate sponsored content from member content. While the interface is littered with links to subscribe, it’s irritating as a member to have to scroll down to the bottom of a long pull down menu to log in every time I want to use the app, only to be directed to a website that returns an error. The app seems designed to sell advertising and generate subscriptions, as a member, it’s just plain insulting. Why not make an app for members to conveniently access content to which they have subscribed?.Version: 18.1.6
🙂 Fine Homebuilding Magazine Positive Reviews
Fine Homebuilding Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fine Homebuilding Magazine.
⛔ Fine Homebuilding Magazine Problems
