OpenVPN Connect – OpenVPN App App Negative ReviewsOpenVPN Technologies

OpenVPN Connect – OpenVPN App Negative Reviews

4.8
4.84185 star

Total 111 Negative Reviews

OpenVPN Connect – OpenVPN App App Complaints & User Negative Comments 2024

OpenVPN Connect – OpenVPN App app received 111 complaints, negative comments and reviews by users. Have you ever had a bad experience using OpenVPN Connect – OpenVPN App? Can you share your negative thoughts about openvpn connect – openvpn app?

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OpenVPN Connect – OpenVPN App for Negative User Reviews

Pretty useless on iOS 16App says in app to update to version 3.3.3 but I’m already on version 3.3.3. How come the updates don’t come via the App Store. Hasn’t work since updating to iOS 16. Please sort this out as a lot of third party VPN providers who have taken peoples money rely on this, I need to communicate with family back home when living over seas.Version: 3.3.3

Newest update is kinda brokenThe latest update came with a great list of changes, but in my experience it just pauses the connection, then silently dies in the background without reconnecting. This defeats the whole purpose of using a VPN in the first place. Previous version was much more reliable, but even then would drop the connection and fail to reconnect if your device went to sleep..Version: 1.2.5

Won’t stay connected.Can’t reconnect with VPN switch in Settings, only in the app. Has to be manually reconnected several times a day..Version: 1.2.9

Updates do not preserve profile dataOne update deleted all my profiles. Most recent update deleted all the saved usernames from my profiles but somehow preserved passwords. Do you mind?.Version: 3.0.2

Not Uploading all FilesUploading the .ovpn file is easy. But when you do it tells you that you are missing other files and to upload them simultaneously…. When I select all required files and try to open them with the OpenVPN app, it doesn’t work. The app option doesn’t appear as if it doesn’t recognize the other files. Talking about the .crt and .key files.Version: 3.4.0

Update is badly brokenThe 1.2.5 is badly broken, do not use or update to this version! Developer is aware and while indicating they are working on a fix are not willing to support their user community by removing the bad update and going back to the last known working one in the interim, leaving anyone who had updated with no usable solution. Other app developers who have messed up don’t seem to be as hampered as this team is in responding to a mistake and getting their users something useful to use again, instead this developer claims its Apple’s fault for making it hard to get a working version back online and available to users and they would rather let us wait until they’re ready to release something new. Excuses instead of action..Version: 1.2.5

It worked before the update to IOS 14This app was working fine until IOS 14 and the update to 3.3.2. I removed the old version, downloaded the new version, but I cannot import my profile to the new version. I just cannot get anything to import, and there is no help anywhere that I can find..Version: 3.2.1

Needs Files Support rather than iTunesIt’s a bit old school having to rely on plugging your phone into a computer and use iTunes to copy the OpenVPN file over when importing a profile. Can’t the app support iCloud Files please, or make the OpenVPN folder visible from within Apple’s Files app?.Version: 3.2.3

UpdateAfter latest update will not connect anymore.Version: 3.0.0

Still uses iTunes Sync LOLIt’s 2021 iTunes Sync hasn’t existed for years when are you people implementing iCloud 🤦‍♂️.Version: 3.2.3

BrokenAmazing app, but the latest update is broken. VPN stays active for less than 5minutes then looses connectivity and drops out shortly after..Version: 1.2.5

Give me back the old UI!I used to be able to select which profile i used nice and easily. Not anymore! Omg, please, why do i have to go back and select a different area from the home page? It used to be so simple to change profile, now it takes more touches of the screen to achieve the same result. Please don't be like microsoft and introduce more steps to do what was so simple before..Version: 3.0.0

BuggedI am angry, just updated and my profiles and connection stopped working :(.Version: 3.0.1

Weak- Almost useless: very unstable connection - The app design is ugly.Version: 3.1.2

Broken ipv6 vs ipv4I’ve done extensive testing with identical opvn profiles on a LTE iPad and iPhone. The ipv4 iPad works and the ipv6 iPhone doesn’t. The iPhone connects but passes traffic only intermittently. Routing and DNS issues need to be fixed..Version: 3.0.2

Broken by software updateSuddenly my connection is giving a “bad decrypt” error?.Version: 3.3.2

Unstable connection. Losing connection have to reconnectGood app but connection unstable. Have to reconnect every 5 minutes because it says connection to server lost..Version: 3.1.2

BuggyLosing my profile randomly is just fantastic..Version: 3.0.3

Use to be good now impossibleI use to love this. I miss it. Not only could I use public WiFi securely but I could keep my home security cameras super secure and locked down from wan. But now it’s nothing but problems with the new app updates. First something about insecure hash algorithm prevented me from using it when I really needed it, but would work on my iPad on which I didn’t update the app. Now I’ve followed directions to fix that…… and there is absolutely zero way to import the new configuration file….. again due to an update. Time to find another option…. Too many issues with this now..Version: 3.4.1

Not working after updating to iOS 10.3It was ok until I update. Please update the app to be compatible with the newer version of IOS. Update: I'm a developer so I get developer updates. After updating to 13.2 beta 2 the app doesn't work because Apple dropped support for 32bit apps. So OpenVPN has to be updated to 64bit. I think that's the case. A response from the developer would be great..Version: 1.1.1

Never worked with IPVanish or ExpressVPNI tried this app several times over the past year and never got it to work. Adding the .ovpn config file is easy, the app preferences are straightforward, and despite seemingly establishing a connection with the VPN server, safari won't show any page. Whether on WiFi or cell. I am fairly versed with VPN things, I ran multiple OpenVPN clients on Asus router and also on OpenWRT builds, I have not been able to figure what's wrong with the OpenVPN app on iOS. Disappointing..Version: 3.1.1

Updates delete profilesI’ve got an idea - how about when an update occurs you don’t delete the numerous profiles I had set up that contain suitably complex passwords. Fail..Version: 1.2.9

Broken IPv6 vs IPv4 and UDPv6 vs UDPv4As the previous user described when connected via IPV6 or UDPv6 it connects but won’t route correctly. Tried multiple devices and same issue. DNS and routing no doubt in play here as an issue with the client as it worked in the past..Version: 3.0.2

UnreliableCould be useful if it didn’t constantly hang and/or disconnect. I’m no computer-type boffin so I’m not sure what the issue is but can confirm it's super disheartening and annoying..Version: 1.2.9

Epic failLast 2 updates broke vpn completely. What a useless and unreliable junk this became. I will actively avoid products using OpenVPN from this point forward. Who knows if they botched other things internally such as cred storage, cipher mode, key length, etc or is susceptible to basic attacks such as downgrade attacks, side channels, PII leaks, etc. I have zero confidence with the developers working on this app. If they can’t get fundamentals right, I don’t trust them to handle my keys or encryption properly / securely. It’s akin to trusting a surgeon with bad track record to properly handle all procedures correctly. Not happening. Note to developers - I already reimported the profile. Your app is broken..Version: 3.0.1

If all is fine, fine but need help and they are uselessHaving used this before faultlessly when I needed it again I didnt hesitate, however despite following extremely clear instructions it wouldn't connect, reached out to customer service aka Stephen, his response took 5 hours and then was patronising and rude. The only reason I gave any stars was because it worked fine previously. Do better next time Stephen!!.Version: 3.4.1

Problem with version checkApp tells me I need to update to new version 3.3.2. and tells me I already have version 3.3.2.Version: 3.3.2

UnstableUnstable app for using ovpn files.Version: 3.2.0

Doesn’t stay connected iPhone X and can’t reconnectDoesn’t stay connected iPhone X and can’t reconnect after restarting iPhone or iPad on latest iOS It’s terrible don’t download.Version: 1.2.6

Gets the job done but needs improvementPlease add support for widgets so that we can add profiles as favourites and quickly connect to them from the widgets page as well as add a button to connect and disconnect from a vpn connection. Going in and out of the app to connect to servers is a cumbersome experience. 3D touching the icon should show these as well. Hope to see this implemented in the future..Version: 3.0.2

Works, but serious privacy issuesIt works -- that’s obviously the most important thing. This is a poorly designed app. The biggest problem is the terrible logging function that, as far as I can tell, maintains an un-erasable all-time history of your connections -- a potentially serious privacy issue. On top of that is the usual open-source ugly and un-intuitive UI. Weird issues include: renaming a profile, in addition to a strange UI, restores the previous history of any similarly named profile. (Even deleting your profile doesn’t delete its log!) Deleting a profile takes multiple steps: tap delete, then tap the delete symbol, the tap a different delete button. There is no way to view your configuration. And so on..Version: 1.1.1

Doesn’t work right anymoreMany times when reconnecting, WiFi symbol disappears and LTE appears. I’ve chosen continuous connections and WiFi only. I don’t allow the app Cellular access, but even with WiFi working properly, when the you go into and airplane mode and back out to try connecting through the VPN again, LTE pops up instead, and no connection is possible with my settings of WiFi only. I have to restart the phone for it to work, or restart the app and airplane mode many times before the WiFi symbol comes back on with the VPN symbol..Version: 3.0.2

Will not reconnectThis app used to be able to re on next about 70% of the time even when the phone had been locked for hours. Now when you lock the screen for more than 10 minutes the app won’t even try to reconnect. This is really annoying behavior because it can let you leak requests on the regular internet or your corporate data won’t be able to connect when you pick up the phone. Please make it behave more like it did on previous versions..Version: 1.2.9

Updates reset everything - NOT GOODJust updated to latest version and it lost all my settings/data. Update is same as new install. Now I have to go to my VPN provider and find the iPad configuration guide and reconfigure / set up OpenVPN from scratch. Thanks a lot! Not pleased. Added three days later: and the new interface is pants. Entirely unintuitive. Finally retrieved my vpn provider’s settings for my account but entering them into the app was very non-obvious. Huge areas of white space that turnout to be enterable fields but no indication that this is what they are. Utter UI design fail..Version: 3.0.2

Version 3.0.0 deleted profilesWorked fine until Version 3.0.0 update. Updating app caused profiles to be deleted. Had to reimport profiles and enter credentials again to get app working. Can you redesign the app update so it doesn’t delete all the information? That would be helpful to all the users. Thanks..Version: 3.0.1

Dysfunctional AppI Tried to login countless times, over the past few days, but Login was unsuccessful and its really frustrating ..I wouldn’t recommend it whatsoever!.Version: 3.2.3

Getting worse with each updateThe OpenVPN solution used to be the only way I could establish a secure connection to my home server from my work’s network restrictions, as it was the only VPN I could run over the un-regulated port 443. Once I got my home server settings correctly configured, connections with this app were rock-solid and leak-proof. Recent versions have unfortunately not worked as well, with most connections lasting only two or three minutes before disconnecting (using Tunnelblick from my Macbook has no such trouble, so I’m confident it’s not server-side settings). I appreciate that the app is free, and that I’m in no position to complain about getting my money’s worth, but I really do wish I hadn’t turned on auto-updating, because trying to get the new versions working is frustrating in the extreme..Version: 1.2.6

New UI is a disasterIt looks a lot less ugly, but this is a usability nightmare. Whoever designed this mess needs to find a different career..Version: 3.0.0

OpenVPN connect is unusable on ios17It still connects but everything is soo slow that it times out…it’s practically unusable via the official OpenVPN connect app one the latest iOS and macOS . It however works fine with the 3d party clients. Please address.Version: 3.4.1

Never Ready When NeededWhen it works, the app works great. I am able to connect to a private OpenVPN server and get my work done. When it works... The real issue is that any connection profiles established randomly get deleted, whether it be because the app updated in the background or some other bug, I find that when I need the app the most, suddenly my connection profiles are not available. Fine, there are no profiles, let’s just import a new one... Oh wait, you can only import through a wired connection to iTunes.. Too bad my main workstation is 1000 miles away..Version: 3.0.3

Normal BSI was reading an interview that was done with the creator of this tool and then his interview he said that it was free to use. He didn’t bother to say that that was only for seven days. I don’t mind paying good money for a good tool but I do mind when somebody tells me it’s free to use but they neglect to tell me that there’s a time limit on that. And then he goes on to talk about these hacking tools that he’s created but in their terms of use it says that if you violate the water use it in a bad way they’ll turn you in. I doubt that he could pass the mustard if somebody was to follow him around 24 hours a day seven days a week like he’s able to do once he installs his crap on your computer..Version: 1.2.9

Please fix. Latest updates not workingCan you please review the latest updates. Worked fine until then and now won’t stay connected. Thanks.Version: 1.2.6

USA based appsDoesn’t work in Australia. The USA based apps recognise your phone number from your phone and physical location..Version: 3.3.2

Recent upgrade to v1.2.5 causing problemsApparently your recent IOS upgrade to 1.2.5 is broken. Mine is certainly working as it should. This is backed up by recent entries in the OpenVPN forum. Please fix quickly..Version: 1.2.5

Bad UXWhy there is no option to open zip file or add certificate file sepererely. So I have Asustor NAS. Not the best purchase I agree. They download open vpn configuration as a zip. I can open zip on iOS. It shows 2 files. One is profile another is cert. The problem is I can’t simply copy certificate to the app. And profile is no accepted without it. Surely you can spend a few days and fix it one way or another. I just don’t have iTunes around to do the file sharing option..Version: 3.0.3

!! V3 breaks all existing configs !!Just upgraded to v3. All my configs are broken... not sure if I will be able to restore them and make them work. It will probably be faster to restore previous version. To other users: Before updating, consider my advice: if your version works, don’t fix it! To developers: please bring a fix..Version: 3.0.0

1.2.5 is brokenHave had a working iOS configuration profile with connect on demand for a while. Unfortunately, the upgrade to version 1.2.5 completely broke. Looks like it has no access to the bundled certificates in the keychain. Hopefully this is corected quickly as I see the same reports in the openvpn public forums. EDIT: The procedure for installing p12 certificate bundles has changed as a result of Apple's restrictions on access to the keychain. I have used the new procedure to install the bundle (using a .ovpn12 extension), but still been unable to get my mobileconfig profile to work and there are no logs produced to help troubleshoot..Version: 1.2.5

Ok, but needs OTP featureIt needs OTP feature so that the password can be saved, but the OTP which needs to be appended is asked for each time. At the moment I have to keep editing the password with OTP every time. Very annoying. A good implementation is tunnelblick for macOS. This needs a similar feature..Version: 3.2.3

Totally annoyed!NORDVPN said I had to use this when Nord stopped working on my iPad. They gave me vague instructions that never got me anywhere except more frustrated! For example, telling me to enter my Nord credentials, but not the ones I use to login to Nord….Version: 3.3.3

3.4.0 broke ALL of my connectionsWhile I have fixed it now, OpenVPN 3.4.0 invalidated ALL NordVPN profiles (new & old), notifying that previously accepted options within the profile were no longer valid. On top of that, with my ALL my personal server connections, 3.4.0 refused to connect because of invalid certificates. No warning or notification from OpenVPN. VERY poor customer service!.Version: 3.4.0

Latest update breaks VPN on WiFiWith the latest update I can observe that whenever I am connected to a WiFi, the VPN disconnects. When I launch OpenVPN client and reconnect, the connection seems to switch over to 4G - at least that’s what I see in the upper status bar on the phone. Please fix..Version: 1.2.5

Can't import from Files appThis app should let me import a configuration as a .ovpn file from Files.Version: 3.2.3

Terrible UI, but the official optionAs Apple does not fully support the OpenVPN protocol I have to rely on this third-party app. In fact, I have been relying on it now for about a year and a half and can confirm that until the profiles I was using began insisting on passwords I was actually relying on Apple Settings UI to be able to switch between locations, now I have to do it in the OpenVPN app :( In order to get profiles onto your iPhone you have to pass them through the open VPN app via iTunes, and it as always been such an ugly process, I wish I could still use the Apple provided UI for on phone operations. However, the OpenVPN app does provide clinical data for those more concerned. One of the most frustrating things is having to keep an eye open to see if a VPN connection is actually active (clearly visible in the status bar), as it can sometimes drop and that is not what you want. I wish there was a way to block Wi-Fi unless an active VPN connection was established, and also automatically rotate between uploaded profiles. It is clear that the developers come from another platform, possibly another time: like Blackberry? It is a really out of place UI and I don’t believe anybody would use this app unless it was necessary. OpenVPN has had enough time to revamp their UI by now, yet haven’t bothered, I doubt they will before WireGuard inevitably takes its place..Version: 1.2.9

Poor performance only on mobileI have 2 OpenVPN servers I frequently connect to which use AES-256GCM/SHA512. Using Viscosity on Mac, I can get speeds on a 75/15 mbps LAN connection of around 45/17 mbps over VPN. On your iOS client, I can only get around 15/8 mbps. Sometimes a little bit more, but rare. The servers are definitely optimized and there are no bottlenecks on the server side. It seems this app could be better optimized for newer iPhones and I’m currently running iOS 13 GM. Would love to see performance near Viscosity on Mac. Tried with multiple OpenVPN servers I have access too. Hopefully some updates will be rolling out before Viscosity ports their Mac app to iOS..Version: 3.0.3

Unsecure experienceSonic tech support tells me the #1 way to protect myself from malicious coworker hackers is to use their VPN. But this app regularly disconnects and it doesn’t indicate that it has disconnect. What’s worst then not knowing if you are protected or not is that it doesn’t even retry to reconnect. You have to be monitoring it and manually reconnect yourself. This often takes 30seconds to 2 minutes of just waiting. Also, the importing of user profile is so confusing, because there is no where to see what your profile is on other devices or which devices are using the same profile. Am I creating new profiles that look the same but are redundant? There is no way to see this either in the app or the website. The most frustrating thing for me is that there should one button and one switch right on top. Connect and automatically connect. And if I’m already connected, that button should say, disconnect. The switch should say manually connect. I don’t understand why network companies have such bad User experiences. Hire some UX designers and let them do some studies and then listen to them. This app feels like it was designed by know it all engineers who don’t know it all..Version: 3.1.1

Process dies silently and unexpectedlyThe app should run in the background all the time for the purpose of the use of VPN, but the current version just dies silently and unexpectedly. I’m running iOS 11.2.5 on iPhone 6..Version: 1.2.7

Looks pretty, but unstable connectionsOpenVPN Connect sure looks nice - but I find that the connections are unreliable and quite frequently, OpenVPN Connect will fail to re-connect, which in turn means that I might unknowingly be accessing online services without the protection of a VPN... For me, this just means that Big Brother is watching over my shoulder; but for some people, this could have far more dangerous consequences, which is why I am only rating this two stars..Version: 3.0.2

Doesn’t start automaticallyI have been using another VPN for over two years but decided to try another provider that does not have their own native app so am forced to use this. As others have mentioned the setup can be tricky but that’s a one time event. The big big problem I have with this is that it doesn’t automatically start when the phone starts. I manage the IT for my family so solutions need to be “always on” and transparent - this isn’t and there’s a real risk of simply assuming it’s on (as with the previous product I used) when it isn’t. Such a simple option to make it “auto start” that I can’t believe this doesn’t do it..Version: 1.2.9

Was sooo easy to use.Used this app daily. It was easy, straightforward, reliable and did exactly what it was supposed to do. The latest update has added a myriad of options and my existing profiles no longer appear to work. It appears so complicated and I have no idea how to get it working again. Why, why, why change something that worked so well? I’m actually angry that they changed it..Version: 3.0.0

Broken as of 1.2.5 and 1.2.6Preciously working configurations turned to disconnecting, stalling messes with these updates. Background management of the connection has seen a huge regression and throughput varies from poor to near non-existent whilst devices that kept 1.2.4 continue to connect flawlessly..Version: 1.2.6

V 3.0 pretty but non-functionalThe UI is an improvement, and information available is good. But, not a single one of my VPN profiles in OpenVPN will now connect. No problems with others VPN apps from other providers, or profiles I access directly through iOS settings. And, if I have another profile connected, attempting to connect through OpenVPN warns it will disconnect the other profile. No more double-layering using OpenVPN it would seem. Perhaps there’s a solution, but what a hassle to have to struggle for a solution to a problem I didn’t have until this update..Version: 3.0.0

Second Failed Update in a rowI updated the app from 1.2.4 to 1.2.5 a while ago and I started having connection dropping issue. It will still shows the vpn icon, and even after checking the event log I do not see any disconnect event. Sometimes, it will tell me authentication failed, but when I hit connect again it gets connected without any issue. I updated to the recent version 1.2.6, hoping all issues will be sorted out, but still having same issues. When I was on 1.2.4 I had no issues at all except the seamless connection. Example: I am on wifi at someplace, then I leave it, get it in my car, drive, vpn re-established connection while on cellular, I arrive home, my phone gets on home wifi automatically, the vpn then re-establishe connection again. Anyone, would assume that vpn connection now is over wifi...but this is wrong, it re-established the connection to my cellular provider. I found about this accidentally. I have a shared family data plan. One month my data usage was 16gb, my average is like 1-2 gb. I had to check my data usage before and after work until I spotted the issue..Version: 1.2.6

Can’t import ovpn fileI had an ovpn file which was working with previous version of openvpn connect app. Now this version refuse to import the ovpn file saying incorrect profile configuration without pointing to which line is incorrect.Version: 3.0.2

Not exactly...The app works well enough, but if you’re looking to circumvent geographic blocking of streaming content it’s not the answer. Apps such as TSN Go & Bell Fibe TV use Location Services to determine location, not IP address. So regardless of where you’re logged in, if your location is outside of the providers’ coverage then you’re out of luck..Version: 1.2.9

Impossible to import some profilesI should be able to use the iOS share sheet to import not just the ovpn but also cert and other necessary files. Provide an option to use the iOS integrated Files explore to pick the correct profile and the other parts. I can import the ovpn file but not the others and now I am stuck until I get to a computer to use iTunes sync. This is something that is easily possible via iOS APIs and please enable those options..Version: 3.0.2

OpenVPN Connect is unreliableThis is the 2nd time I've written this review. Last one disappeared. If you are a journalist, dissident or some other person in a sensitive position, I urge caution. !! This app frequently and silently fails (in "Waiting on server" state) when transitioning from wireless to wifi. It will still show the VPN icon as if the VPN is still up, and it is in fact not. If you manually disconnect and reconnect you may leak network requests, whereas if OpenVPN eventually times out and fails you definitely will leak network requests. Either way, OpenVPN will not correctly notify you the VPN is failing nor will it gracefully recover and reconnect as it should. Advice: Use the VPN exclusively on wifi or wireless and do not trust that it will do the right thing when switching between them. Go into airplane mode or ideally power down if you need to change location. iOS does not provide a kill switch mechanism for VPNs and wonder if it ever will. That is not OpenVPN Connect's fault. However silent failures ARE fixable and this app will get max two stars until that is fixed..Version: 1.1.1

Latest version awful!The latest version is awful!! It continually warns you about MD5 certificates, but rather than doing it once, you are bombarded with the warnings, which show up as a dialog box preventing you from doing anything else on your iphone or ipad. If you temporarily get disconnected, say by going out of range or closing the lid on the ipad, when you reconnect you get dozens and dozens of warnings in a row, preventing you from doing anything else. I've had to power off my ipad several times now to escape this. If you already have this app, DO NOT UPGRADE IT! If you don't have it, don't install it..Version: 1.2.8

Worthless for internet browsingI’m able to connect to my home network only. If I have the server setup to route all internet traffic through it then I can’t connect to the internet. My laptop works fine w/ the server set this way and shows my home IP address when connected. Was hoping to use this for a service like SlingTV so I can watch local channels while traveling for work. Paid VPNs are blocked by a lot of these services. Makes this app worthless except for performing operations on my home network..Version: 3.0.2

3.0.0 is brokenStay away from 3.0.0. The upgrade from 1.2.9 broke the server connections on all of our phones..Version: 3.0.0

UnstableWill disconnect without warning..Version: 3.0.1

Needs continued developmentThis is a great app, in principle. It gets you the ability to connect to OpenVPN servers, exactly what it's designed to do. Documentation for beginners could perhaps be better, but I think it's easy to get the hang of after some trial and error and using the more generalised OpenVPN manual page. However, a huge pitfall of this app is how slow its development is!! It's now 10 months since OpenVPN 2.4 was released, and this app has still failed to be updated to include it. What is going on?! I can no longer use this with my server as I upgraded it to use ECDH and ECDSA, which are more efficient methods of encryption. So now this app is useless to me, all because the developers can't update it! Please sort this out. I would be happy to pay something for this app if it meant having 2.4 included.Version: 1.1.1

Latest app is unusableConnection constantly dropping, packet suddenly paused, no reconnection, app practically useless. Please fix..Version: 1.2.6

Crashes on launch :(Workaround is to remove all other VPN configs then launch app..Version: 1.0.5

GarbageUseless. Wont open .ovpn files no matter how you point it to the app. Always say missing crt....its not missing, its a seperate file in the same directry as the .ovpn. Tried itunes, mail, files, url, all result in ‘nor crt’. What a joke. Support - none; unless you register on the wbsite and give all your private info first. Does anyone know of a decent app for the ipad to connect to a private .ovpn? Use Tunnelblick on the Mac, which is perfect, but not avaliable for ipad :(.Version: 3.1.2

New InterfaceI don't like the new interface! The old one had everything you wanted to see on one page and easy to read. New look Sucks!.Version: 3.0.0

BUG (serious problem)If you install openvpn on a new device, you will not be able to obtain network permissions. In particular, you cannot access the tunnel through wifi or cellular data. remove the tunnel from the previous version update. You cannot obtain the prompt to allow network access through the login window. This will cause all problems. The device cannot connect to the vpn through its own certificate..Version: 3.0.3

Update to Earlier 1 Star ReviewUPDATE (3 stars): When I wrote the original review of a prior version, I used OpenVPN to access ProtonVPN. ProtonVPN now has their own app, so I deleted OpenVPN before their 3.1.1 update was available. I gave this version 3 stars because their past updates have corrected problems and I assume that this update is also successful, but I cannot test it myself. ORIGINAL REVIEW (1 star): This app won't connect quickly when going from cellular to wifi, if it connects at all, since I updated iPhone 6 to iOS 12.3. Therefore there is zero protection while using unsecured wifi for at least a minute or two while I manually force OpenVPN to work the way it should. Ongoing long term issues: -Drains battery more than any other app with similar use time. -OpenVPN turns off when the iPhone or iPad sleep in locked mode, and sometimes it can’t restart successfully unless I first disconnect the VPN and then start it again. -OpenVPN needs to have an easier way to report bugs. It is not user-friendly to make users open an account with OpenVPN to report a bug. I have two accounts now with OpenVPN and I should not need any..Version: 3.1.1

Very buggy!Able to set up easy but when I select WiFi only. It’s keep connecting to mobile data as well. When I selected 10s then don’t connect and it’s keep trying to connect which killed off the internet connection! Gave up in the end after trying all setting. Please fix it !!!.Version: 3.2.0

3.0 chews through batteryUpgraded to 3.0 and it now chews through battery overnight (98% to 23% in 14 hours), even when there are no other apps running. All I did was use the same ovpn file I had before. Why is this happening?.Version: 3.0.0

Suddenly became ineffectiveUsed to work so well, now it only works for a few minutes before giving up the ghost. So disappointing. IOS v13.3.Version: 3.1.1

IOS 16.5 mostly broke the appThe developers should really be running betas, so we don’t have to go through these issues. I run a VPN so I can count on it, and OpenVPN hasn’t been working well since IOS 16.5 released two weeks before I am writing this review. There has been a thread about this on OpenVPN’s own forum page for ten days, and another on Reddit that started yesterday. Both are active where some people can workaround by connecting from Settings > VPN and others who have multiple profiles can not. For the moment, I am going one-star on the review. Had I reviewed sooner, I would have given it 4, but this is amateur conduct that makes open source look bad..Version: 3.3.3

Connection is unreliable1) does not seem to do it's job: connection to a vpn network work well at first but then the connection seems to fail when resuming from a sleeping iphone X. The vpn provider's app work way better on ios and on macos. 2) UX is bad. Setup is tedious, options don't have deep documentation. 1 password per server = hard to setup a group of server. Insecure? It's kind of unclear in which situation packets are unencrypted/untunneled. 3) UI is just hard to understand. I was trying it because of Wirecutter's recommendation..Version: 1.2.9

Please add the ability to modify the ovpn fileI'd like to see the option to modify the ovpn file, not just delete it. Especially for some basic settings like the server IP address..Version: 1.2.9

Why did you break a perfectly fine app?I have been using the app for many years and it always "just worked". After the lastest update, everything is broken. Turning on the VPN used to take a single button press - now I have to navigate through a weird UI. Connections are closed as soon as my device goes to sleep, and are not restarted automatically as previously. So every time I open the device I get to have another fight with the stupid new UI - first having to force a Disconnect on a link that is already disconnected and then having to restart it. Could we PLEASE have the previous version back??.Version: 3.0.0

Everything is gone...Previous configurations are all broken and inaccessible now. The process of reconfiguring is a pain, and I’m concerned that this will happen again in future. For such a basic piece of functionality, it’s deeply irresponsible that this was released without being tested first..Version: 3.0.0

BuggyVersion 3.3.3 is buggy!!! having problem connecting to server, we have to save profile with no charge to get connected!!! it’s already 3.3.3 but app suggests to upgrade to 3.3.2 !!!!!! in main menu.Version: 3.3.3

No longer works after latest update 3.0.0Latest update has broken the app - now always fails to connect..Version: 3.0.0

Needs improvementAs others have said, connection can drop and fail to re-connect. Also it appears to close on lock screen so background processes (email, messages, etc) will not be protected by this vpn. This issue needs fixing. Otherwise this does what I says I guess. Having no speed issues hitting my maximum upload speed from the server for my ISP.Version: 1.2.9

Is this still working?Need help,, cant connect.Version: 3.0.0

Update to 3.0.0: vpn disconnects when ipad screen turns offWith the update to 3.0.0 the vpn disconnects as soon as the ipad screen is turned off after the idle timeout leaving the connection exposed as non-vpn. Did not do this with previous versions. Limits usable to only when ipad actively being used and thus does not protect background idle activities such as email fetches..Version: 3.0.0

Used to be goodSomething weird has happened to this app. It used to recognise ovpn files from any source, like in a file explorer or email. Now when I try and open a ovpn file from any source the system doesn't present open with openvpn connect as an option. It used to, and I've removed and reinstalled this app repeatedly. I'm on the latest version of iOS on an iPhone 7. If anyone can help me with this I would be very grateful. When it has worked it's been very good..Version: 3.1.1

Updated app to 1.2.8, lost all certs and credentialsJust updated to v1.2.8. Didn’t recognize the screen that appeared upon opening the app. Then realized it had none of my downloaded certificates saved, and deleted all saved credential information. Downloading 20+ server certificates, and manually entering log in information for each is asinine. I only use this application since my VPN provider’s own application is unstable in iOS. If I knew of a different solution, I’d recommend all away from this one. Even the prior version couldn’t maintain connection to the VPN server for long. Needed to be vigilant and check for VPN icon almost every time returning to the device. Disappointed..Version: 1.2.8

Time to look elsewhere, zero starsUsed to connect every time, but not any more. Stopped working/connecting. Now I just get an internal BILLING_SUSPEND and connection closed. Time to look elsewhere.Version: 1.1.1

Arrrghhh!Version 3 release is complete garbage. Broke everything, did one import from previous configuration, and is aimed at trivialising the UI. Should have been a separate app..Version: 3.0.0

1.2.9 rel is much better but still largely unusableThe chief problem seems to be constant disconnects with transport has received EOF and so on. Hmmm I mean that is an exploit almost! Also if there was a way to poll for server load say via snmp that would be very welcome to even just display at connect time. There is issues importing another profile... the first seems to go well, the second does not prompt to add and then results in multiple identical profiles... Otherwise the client does not crash and seems stable. Way more stable that the 1.2.7 release. Almost there just please quash this EOF received disconnect bug and another star. Add server load snapshot and you will indeed get 5 stars..Version: 1.2.9

Ruined a great appLast version was essentially perfect. This version has an awful UI and won’t connect at all using the same profiles that had been working perfectly. Another case of over-simplifying a product into uselessness in the pursuit of expanding your market share to include the technically illiterate..Version: 3.0.1

Dismal after latest updateUsed to work beautifully until latest update, with a fast efficient connection to profile. Now it won't connect at all. Useless, please fix..Version: 3.0.0

Does connect on iphones not purchased in Usa. Purely a Usa app.Im in Usa , urologist in Usa but cant pay as the app is limited to Usa apple store. Seriously, cant this Korean company make it easier for everyone to access!.Version: 3.3.3

Borked.Doesn't seem to recognise synologys cert. guys this whole scheme needs a rethink. It's 2021, forcing end users to negotiate baffling cert schemes is whack.Version: 3.2.3

A good start..I used OpenVPN so that my wife and I could watch a bit of UK TV in France on her iPad. After a couple of weeks having paid for a month in advance I was suddenly cut off, ‘Authentication Failed’. Following an email I was told we violated the terms with detected p2p and torrent downloads!! This is very concerning if it is open to hackers whilst in use. I explained this had nothing to do with us and asked for reconnection but was refused with no refund whatsoever. I Will now go with another secure vpn..Version: 3.2.3

It’s ok...It needs support for Siri shortcuts. Also needs support to allow auto connection for specified SSID’s or blacklist specified SSID’s..Version: 3.0.3

Sadly disappointedI spent a long time setting this up with the servers I wanted to use with my VPN - but now when I open the app if I want to connect I have to enter all the info again (each time). I’ve used OpenVPN on other platforms (still ok), and to be fair in the past it worked ok on the iPad too, but now for whatever reason it doesn’t and my opinion is that it’s rather unfit for purpose. I feel like it would be easier to uninstall it than go through the hassle of setting it up again (for it to let me down again). Ease of use is completely disappointing..Version: 3.2.2

New version is really badThe redesigned app uses a ton of whitespace, doesn’t remember the last server you connected to, and is just all around much more annoying to use. It also can no longer connect to any of my VPN profiles..Version: 3.0.0

Please add Shortcuts support!App is ok, but very basic. Adding support for Shortcuts would take it to the next level. Easy toggles for connection, even things like automatic connection outside your home network or when on cellular would be possible. Please add support for Shortcuts! Update 07/2022: Shortcut support has finally been added!!!.Version: 3.3.0

3.0.0 won’t connect at allUsing PIA VPN connection through this app on iOS which worked perfectly prior to the update to version 3.0.0.Version: 3.0.0

Poor since version 3This app was reliable. No more. Since the new graphical interface came, it acts so poorly. I often encounter issues when the app can’t connect to the VPN server at all. Mostly happens when I’ve turned off cellular data and using wifi, when I activate cellular again I’m unable to connect to the VPN server through cellular. Recently it also happens when I turn off airplane mode in the morning when I wake up, again can’t connect. I need to reboot my iPhone, sometimes even twice. When I check the logs it just freezes at some point after sending the tunnel encryption algorithms to be used. I check the same server on my laptop and it connects without issues. It doesn’t even matter if it’s on TCP 443 or UDP 1194. The previous version used to work great for so many years, then suddenly this update came out, looks like just a change for the sake of changing. The tunnel is disconnected few seconds after the phone screen is off. It’s annoying. And with this new graphical interface the amount of info given on the screen has been reduced. We no longer see the amount of data sent or received live. I use the app every single day for most of the time I am using the internet. It’s very, very disappointing..Version: 3.0.2

Does not workGet an error 'remote option not specified' but it is.Version: 1.1.1

Broken for past 2 monthsI have a vpn server with several users, most can connect just fine but i cant just stuck on connecting connection timed out, have issued new certficates and reinstalled app but no dice!!.Version: 1.2.9

Works well in US, less so out of the countryIn the US, I have few complaints. Seems to work fine although sometimes the servers are overloaded. Out of the country is another situation, and it gets a much lower rating. When trying to connect to a US server from out of the country, or trying to connect to a server in or near the country where you are, frequently it times out without connecting. The message is usually "transport pause". I travel out of the country a lot, so this is a big problem for me..Version: 1.1.1

Good once connectedIt works as an openvpn client once connected, but my god is the process arduous. The UI looks like something out of 2002, and the username/password fields don’t save if you switch apps. This made entering credentials from a password manager exceedingly difficult..Version: 1.2.7

Poor since latest update to v3All existing profiles no longer work. Very disappointing considering you would expect significant testing to have taken place prior to the update being sent out. New UI is awful, unintuitive for existing users and shows far less connectivity detail than the previous version..Version: 3.0.0


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