4.6
4.65976 star

Total 15 Positive Reviews

Healow App User Positive Comments 2024

Healow app received 15 positive comments and reviews by users. Can you share your positive thoughts about healow?

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Healow for Positive User Reviews

Jaybird 2019I can access the He’ll app just fine but I am unable to make an appointment if necessary the only way I can make an appointment is by calling the office or accessing it via Web portal being that I am legally blind it would be easier for me if I was able to make an appointment via the app and I am able to send and receive messages just fine it would make it so much easier for me though if I was able to send a appointment message through the app I mean it would be easier for me if I was able to set up an appointment through the app.Version: 7.0.3

Excellent portability if you have more than one physicianI like having all my lab values available so I can just hand my phone to a new doctor to view any needed lab data directly. Text messaging directly with doctor’s nurse has given me fast direct access you would never match with phone calls. Appointments are easily verified by dates & times if you forget. In addition, appointment reminders can be sent to you as well. Medication records are continuously available for your convenience and easy to update by you and your physician. This is a concise, easy to use medical program everyone will appreciate..Version: 5.3.0

Good but messaging needs improvementThis App is a well done application that provides good medical record keeping and communication between patient and doctors. The one issue that is a problem for this application is the messaging. When constructing a message addressed to a doctor, many times an error appears when attempting to send a message, “only valid characters are allowed (A-Z, a-z, 0-9), including all special characters“. Yet the message does not include any invalid characters or even special characters beyond “)” and “(“ according to the error message. To work around this error, I have to construct my message in the IOS “note” app and then copy/paste the message to the Healow app. This is very inconvenient. But I still use this application to communicate with my doctors..Version: 6.9.1

Shocked how helpful it is!!I’ve only used this for about 3 mths. I have a TON of scripts due to nerve damage, high blood pressure and now liver issues because of the long term medications that I need. I never remember when I’ve made my next app & I always lose the cards. This has everything in one place. Finally!!! Plus my doctor’s office is able to answer day to day questions, refill non-narcotic medication and I am able to find out about past visits all together. I have a lot of health issues so I find this VERY helpful. If you are the same or have an elderly parent/family member this will make life so easy. Only 4 ⭐️ because I haven’t figured it all out..Version: 5.3.0

Great appI love Healow, I really do. It's a great app, but my only complaint is that when you're sending a message to your doctor/nurse or whoever, it doesn't allow you to use apostrophes. It says "special characters like ' are not allowed." Is there any way to fix this?? Because I type contractions more often than not without thinking and autocorrect fixes it too if you don't put it in, and separating out all the words or taking the apostrophes out is really annoying and takes more time than necessary. I know this is a minor thing but it's SUPER annoying. But regardless of that it's still a great app that I would recommend to others..Version: 5.4.0

Super Helpful Health Tracking App :)I’ve used ‘healow’ for several years now. In that time I’ve had a couple of surgeries, mental health appointments, ER visits, 2 hospital stays, medical appointments, drug & alcohol abuse rehab, prescriptions, annual physicals, etc, etc & being a person with ADHD it helps me tremendously with keeping all my important heath info together, organized, situated, handy, easy to understand & access…ANYWHERE at that! It’s fantastic & has been super helpful in tracking my heath informations making my appointments efficient - I leave feeling heard, confident, knowledgeable - like I got my $ worth. My Dr’s are able to treat me comprehensively because they’re fully informed, & are happy to respectfully hear me out as a patient because they can see I care about my health. It’s a win-win all around. I highly recommend this app. Thank you developers, from the bottom of my heart. I truly love your app. ❤️.Version: 6.9.1

Dr Peter W BarlowThis is the easiest and most efficient healthcare portal I have ever used. Every function is easy to use by the mere fact I get quick replies. There are a lot of intuitive functions that makes this portal exceptional. What I believe, especially for an healthcare portal, it has a v efficient access w/its security access that works every time even in dim lighting. This has to be good for seniors who have issues w/todays electronics. I have had this app for 5 years and it has never required a do-over to confirm the Face ID. I would recommend this portal for the busiest or the start up practice..Version: 7.1.2

Referring Dr BrownI was in need of a new Doctor ASAP and found this group of doctors. I had such nerves about having to find a new family doctor. I came across the Houston Primary Care group and was extremely pleased with the staff in Byron. I made an appointment and was seen that next day. I am so pleased with the staff that I’ve worked with. I was afraid to make the switch, but I am extremely impressed with Dr. Brown and his staff. I was made to feel right at home, like I had been with them for years. From the front desk to Henry in the back office. I would recommend this group and Dr. John Brown to anyone who is looking to have a true Family Practice..Version: 5.5.1

Don’t understand what most of you have Against security measuresI for one like the added measures. If you’ve ever had your identity stolen and your medical information and insurance used and then have to fight for years to clean it up you should be happy that they’re taking these extra subs to protect you so one extra strap may be frustrating but in the long run it could be saving you 1 million other stops. Love the doctors love the app and the security. With having stage four bone cancer that is now going to the brain barrier my left orbital socket and plate the extra measures are good for me and I take them every time because I am not having my identity insurance and all of that stolen again so I praise the app, five stars I’d give it 10 if I could.Version: 6.9.0

Absolutely awesomeI like having this option to tell my doctor something that is on my mind that I might forget by the time I go for my appointment. Sometimes it ends up looking like a chapter of a book, but it saves him time when I am there, bc he knows already and is prepared to take care of the problem. If I had not sent a message, I would be in the exam room longer, taking up some time that should be for another patient. I did have a problem with not being able to send bc of commas, etc. after telling the receptionist at the office she gave me a phone number and I called, got it taken care of and now have no problem..Version: 5.4.2

The best app, for the very best Doctor.I’ve seen my doctor going on over 10 year. The problems I have were so huge that it would overwhelm most doctors, not this doctor. He saved my life and I’ll always be happy and respect him, not only him as as a person, but I’ll always trust and respect his treatment and medication plans. Not only has the treatment he has given me works l, but I’m no longer the sick and dying person that I was going to be. This app shows all the meds I’m on, it shows so many things that makes me feel like my doctor is always an app away. So thank you, Healow, for letting me write this to show just a little of how I feel about my doctor and this app. Thanks Again, Steven S..Version: 5.4.0

Not at all accessible.My general practitioner as well as my allergist both use this app. It is not at all accessible. It was somewhat accessible in earlier versions, but now that it has changed, the accessibility is completely out the window. most frustrating? The buttons are not labeled to start with, which would be incredibly helpful if they were. you have to tell your App designers that you can’t just label a button, “button,” and have that be that. You have to tell me what it means. Messages, appointments, etc. because of this, there is no way for me to find the messages portal, so I can’t leave a message with my doctor at all. Also cannot make an appointment. I am blind, the only way now that I can even reach my doctors is to call them, because this app is absolutely useless. Please fix it. We need some help here..Version: 7.0.3

Awesome app for those that live long distances from your Dr.I have had pleasure of using the app since it’s inception. Just the ability to request prescription refills alone is Very accommodating. Having your clinical I.e, blood work results at you fingertip, doctors comments and suggestions on improving your healthy life imbalances. Doctor patient communication is enhanced allowing doctors to address patients current and possibly additional concerns or issues that he or she may get answers from dr on the portal. Access to : heath and prescription records, labs , schedule office visits, get referrals, etc... I live 4.5 hours away. Great time saving , informative app.. believe me not too many medical centers are progressive in their patient come first approach.Version: 5.4.0

Heading in right directionThis app has a lot of excellent features, and I especially appreciate the efficiency of communication it allows between me and my children’s pediatrician. I have been using this app for several years now, and the main thing I‘d ask you to improve is the messaging. Parents/patients need the ability to reply, and to also see the original sent message. It’s really frustrating to have to completely start over a message each time a response is needed, and to not even be able to refer back to the original/other follow-up messages. ... Other than that, the app’s features are really great. Love the access to all records, lab reports, health logs, visit summaries, etc. UX is intuitive and simple..Version: 6.6.0

Customer Service is helpfulI’ve had issues with this app for a good year now! I finally left a bad review because I’ve been unable to get it to work and the mobile website I had to resort to using isn’t very phone compatible. I always make sure my apps and phone are up to date so that wasn’t the issue. Well customer service contacted me about trying to fix the issues I was having. You know the old saying “turn it off and back on” well…. I had to uninstall and reinstall the app and it fixed the login issues. So for now it’s working! Hoping it stays that way. 😁 so I’ve changed the review because they were helpful.Version: 7.1.0


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