- 91.4LEGITIMACY SCORE
- 94.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Grab: Taxi Ride, Food Delivery App User Positive Comments 2024
Grab: Taxi Ride, Food Delivery app received 120 positive comments and reviews by users. Can you share your positive thoughts about grab: taxi ride, food delivery?
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Grab: Taxi Ride, Food Delivery for Positive User Reviews
✓ AccoladesI use Grab here in Phitsanalok, Chiang Mai and it works fantastic, no kidding, but Phuket is a lot more difficult..Version: 5.288.0
✓ Great service, must have app while in VietnamCanadian here. Great service. Easy to use. Has translator built into chat with drivers. Must have for cabs and food service. Think of it as Uber and Uber eats. Also find laundry service. Also pick up delivery grocery.Version: 5.282.0
✓ Grab ExperiencedWould recommend to everyone to use grab. I have been using grab for the last 2 days for the first time, and I am very please with the services I have received so far..Version: v5.222.0
✓ ReliableWhen we first got the app on Sep 2021 after moving to KL, it was challenging. We had back to back incorrect deliveries and it was frustrating. However, for the past year, Grab has been quite reliable for me and my family. Delivery folks also have been great about calling/notifying us of the delivery, or sending picture message of the drop off. Little things like these are appreciated. Thanks Grab team! Keep it up..Version: 5.245.0
✓ Happy customerI find this app to be very versatile. Easy to use, makes my life easier in Thailand. Lots of options..Version: 5.271.0
✓ Only use Great TransportOnce you download the app it’s very easy to order cars. The prices are good and very helpful with it being translated into English. The food is much harder to use. There is no translation sign in the app. So we have given up on trying for food deliveries. And with no translation sign on the app means I never get Discounts or Offers. If they are going to give discounts show them when we go to pay automatically..Version: 5.239.0
✓ Fantastic AppHave been in Thailand and Vietnam for 10 days and used this app 3 or 4 times a day. In this part of the world Taxis are cheap and because its so hot, getting a Grab was a great option. Rarely had to wait mire than a few minutes for any of them. A must have app for SE Asia..Version: v5.81.1
✓ Best price in baliEasy to use quick pick up be ready after booking short wait time highly recommended.Version: 5.248.0
✓ Good Experience GRAC TaxiMy experience as tourist in Vietnam using GRAB Taxi (UBER) experience. Your getting rated as passenger and driver is also getting rated for the same ride. Everyone should well behaved and good manned and above all safe. I like idea look up my ride after journey and reflect on the experience. I can also leave a tip if I felt after fact rushing around: I forgot do in rush. Ho Chi Minh big city it mostly safe you still have be careful. Enjoy the ride and the people the food whole experience and the adventure..Version: 5.285.0
✓ TransportI’ve only used the transport function on the app for taxis in Thailand. As a foreigner, I use Grab rather than hailing a taxi on the street as I know in advance what the fare is going to be. So far, the app has been accurate and very easy to use as an English speaker in another country..Version: 5.272.0
✓ Giving it a goTonight I ordered six Ubers one after the other and every oneCancelled on me so I’m going to give Grab a go I had to get a black cab home which cost a fortune. Once I’ve used this for awhile I’ll give more feedback.Version: v5.186.0
✓ Great app but room for improvementsI love this app, but sometimes the motorbike driver and I have a hard time to find each other. I also noticed that some taxi drivers (cars) cancel the ride shortly before we meet and then charge a higher price. The app should have a feature to report this..Version: v5.09.0
✓ Great appGrab is the ideal application for getting around to avoid people taking advantage of being a foreigner in a new country! This was my experience and very grateful as it makes you feel welcomed in the country!.Version: 5.264.1
✓ Grab needs universal 21st century technologyI used to be able to load GrabPay from my U.S.-acquired credit cards and to make all my purchases. Now Grab has decided to require an OTP on my credit cards, which is not used by any other business in the Philippines. I understand the need for security, but OTP on a credit card is an unwarranted major hassle. I have had to start buying my food from places that have normal credit systems. I supported Grab for the last 5-yrs., but at this rate of change, I may end my customer service. I do not go around carrying cash everywhere. It’s not safe..Version: v5.195.0
✓ Good ride share app unfortunately ….Trying to get a Grab car is sometimes very difficult. When I tried to hail a Garb car from Manila airport, none were available. Waited in line for over an hour for a white taxis at a fixed price of 500. Going back to the airport, I had to request 4 times before getting one unfortunately I already found a white cab at a fixed price of 500. I had to cancel the Grab car because I was already on a taxi when Grab driver accepted me. I saw other Grab cars were available but they weren’t interested in taking the fare. I can not blame the Grab drivers for not taking the fare. It was about 60 peso below the fixed fare that taxi is charging. My suggestion to Grab Corp is customer should be able to fill in a price that we are willing to pay or pay at the fixed price that taxi are charging so there is an incentive to pick up the fare. That way customers get picked up more frequently because Grab drivers are paid the same as fixed price white taxi..Version: v5.201.0
✓ Green Curry NightAs Australians , First time users of the service, excellent, easy to use and kept us informed of where our order was at all times Friendly delivery. Will def use again.Version: 5.277.0
✓ Great service.The service is good. (Check out Grab Driver reviews, trigger warning.) PassApp ជាកម្មសិទ្ធិរបស់អេហ្ស៊ីប។ PassApp មិនមែនជាក្រុមហ៊ុនរបស់កម្ពុជាទេ។ (PassApp is owned by what is known as a “Parent Company,” parent companies own many other companies and in most cases it is used for various nefarious reasons and in this case they are doing it to make people believe PassApp is Khmer.).Version: 5.268.0
✓ Grab rideClean and entertaining ride.Version: 5.277.0
✓ ServiceAccurate and superb service! Grab driver were reliable..Version: 5.278.0
✓ Great serviceNice cars and great service.Version: 5.284.0
✓ First time let downBeen great after initial 1st let down,as the driver cancelled the ride at the last minute,after we had been waiting eight minutes for him to turn up , could see him and he cancelled and just drive off 😡guessing because of Chinese new year he got a better ride offer for more dollars.Version: 5.292.0
✓ Excellent driverExcellent driver, very helpful.Version: 5.272.0
✓ Almost decentEvery other features are good and convenient to use, but the only thing that annoys me is that you can transfer money back to bank which is quite inconvenient. Hope developer would add the feature in the near future (Grab Malaysia)..Version: v5.166.0
✓ What a great appI used the app for the first time In Chiangmai today. It was so quick and easy to get a ride from the mall back to the old town. Great price and car too. Highly recommended..Version: 5.254.0
✓ NickThe Grab App is a must have to avoid getting ripped off in Asia. Don’t even think of getting into a cab without first knowing exactly how much your fare should be even if cabs ‘use the meter’….Version: 5.242.0
✓ Emma Lee is the bestWonderful driver , very polite and engaging. We thoroughly enjoyed our ride..Version: 5.289.0
✓ Pleasant ridePleasant and awesome experience with grab drivers here. Mr Teo is great to talk to. I came from New Zealand and this is my first experience..Version: 5.280.0
✓ Can’t understand the menusJust downloaded the app . I want food deliveries but I don’t know how / what to order as most of it isn’t in English ….. My phone is set to default to English Please help as I can’t be the only one with this problem.Version: 5.239.0
✓ Grab not greedSo glad I was recommended to use Grab bike in Bali - drivers were punctual and the low cost was insane, great way to get around and the extra tip was still cheaper than any other transport - definitely recommend 100%.Version: 5.257.0
✓ Excellent App!Love the App! Makes it easy for overseas travellers who find it difficult to communicate - the app is simple and offers translation when communicating via messaging with drivers. Safety features are great too. I do wish the app would take advanced bookings in all the countries it’s available though and also explain the penalties for cancelling trips or your driver persuading you to cancel a trip!.Version: 5.273.0
✓ Canceled bookingThe driver we booked this morning didn’t cooperate eith us, our pin didn’t work on us this morning I texted him and said the exact place where we at we were on the other side of the road and told him to make a u turn but what he answered me was the u turn was far. It took us only 3 blocks to make a u turn on that place, but he wasn’t cooperative even if we asked him to just get on our place he was just parked where he was and not moving. We were aldo in a hurry because we were supposed to pick up my nephew from school. As he wasn’t moving and doesn’t want to cooperate and make a u turn, I cancelled the booking, I even told him I will cancel it. Now grab wanted to penalize me for canceling and not paying the 50 pesos, it wasn’t for the money but for the principle..Version: 5.223.0
✓ Easiest way to enjoy local cuisine in your roomI am in Thailand and the weather is horrible. I was playing with Grab every morning and evening, and I can enjoy local cuisine without going out of my hotel. I am accumulating points to redeem an icecream..Version: 5.188.0
✓ Expat Using GrabAs an expat living/traveling various places in the Philippines, Grab has become quite an indispensable asset. The times I have needed to contact support, the communication and interaction was pleasant and timely with 100% satisfaction and favorable outcomes between both Grab food and Grab transportation. The only constructive criticism I have for Grab and the app itself is I believe they should look closer into providing broader financial support and opportunities for foreign citizens who use foreign banks and/or debit/credit cards. At one point two years ago, I was able to use my American (USAA) bank debit card and add it as an automatic payment method, now for some reason the app(?) or Grab (?) no longer supports as a minimum my bank card in which as mentioned was used previously. Regardless, I’m still able to use cash which is a little less convenient for me personally, but works just fine for purposes of obtaining services. Thanks Grab!.Version: v5.151.0
✓ Mr ianVery courteous and polite...Version: 5.285.0
✓ Needs to break the language barrier for example translation featuresNeeds more English/Translation features to help foreigners use the app and communicate better with the drivers and restaurants.Version: 5.268.0
✓ Good serviceThe only thing is that the pc app dies nor accept overseas credit card but insisting on taking cash from it to top up cash-in whuch my bank declined. This created another problem when using mobile phone when i used for car transport service since I did not know that the card is working, I paid the driver in cash at the same time the mobile charged my card. I double paid now I have the invonvinience of retrieving the money back from Grab which they have not replied yet..Version: 5.232.0
✓ Can’t live without GrabFast n easy to use.Version: 5.277.0
✓ Best Taxi to move in SingaporeBest Taxi to move in Singapore.Version: 5.289.0
✓ Reliable.Reliable and the cars are clean.Version: 5.248.0
✓ Honesty and ProfessionalismI recently lost my brand new iPhone in a Grab driver’s vehicle during a short stay in Singapore. I was able to submit a message in the App asking for help to locate my lost item. Within 24 hours my phone was located and I was contacted by Ash from Grab to organise the return of my phone. I can’t believe how lucky I am and I have nothing but praise for the prompt and professional service at Grab..Version: 5.271.0
✓ RubbishYou will be charging late fee nearly 50% of your trips and you don’t understand why !? Their customer service team is helpless, full stop..Version: 5.270.0
✓ Super serviceThank you for making it so easy to use app and feel super safe and what a pleasant trip with great driver who let me know where to go and to enjoy what amazing city.Version: 5.289.0
✓ Thank youFeel safe and all drivers are nice and friendly.Version: 5.275.0
✓ 谢谢中文服务，海外使用，谢天谢地。.Version: 5.285.0
✓ Easy!So easy to use for foreigners.Version: v5.201.0
✓ Grab Pets for us a fab serviceUsed grab pets a few times and on the whole I’ve been very grateful for the service. Most vehicles are large enough to accommodate 2 adults and 2 medium sized spaniels. Drivers are dog friendly and helpful. Grab itself is a good service and I find it reliable and the app is relatively user friendly even for a novice. The vehicles are generally clean, the drivers are polite and it’s a safe service for women travelling alone. Love Grab delivery. Fast and friendly and incredibly cheap to use..Version: v5.127.0
✓ First time using this appMy first time in Vietnam, and I’ve read about this service as I hate haggling! Pretty much does the same thing as Uber but apparently cheaper and widely used. The only weird thing is on the English version at least as you get a few pages of conditions every time you try and book. and it’s not clear how you get through them, until you spot the X located top left of the pop-up window. Close that down and book your fare. Now that I’ve got the hang of it, I’m using it all the time..Version: 5.272.0
✓ Great app!Excellent app. Have taken a number of rides using grab and virtually all of them have been excellent. Grab drivers are not always welcome by the local taxi operators so sometimes there can be a little confusion as to pick up point. As far as the app does, it works perfectly!..Version: 4.35.0
✓ OverwhelmingThere are too many offers to read. If you want to get insurance, deal, matching you with the driver etc, this Makes the app very confusing to use for booking as you have to read well and check that you are booking Correctly.Version: 5.288.0
✓ Grab transportationWe kept paying cash in Cambodia but once we had Grab we knew exactly how much the journeys cost and saved so much money. Then we were able to use it in Singapore as well to book Cabs. Fantastic app.Version: 5.255.0
✓ Good serviceThe Grab app has become an essential in my life in Bangkok especially as I do not live in the busiest of areas. I have found the drivers very good and reliable. There are times when there is high demand and longer wait times, rush hour, rainy days, etc but that has to be expected..Version: v5.127.0
✓ ThankfulI’m so thankful for the Grab app. It’s my only mode of transportation, and it’s been working so well. I have a suggestion for an added feature based on a problem I’ve been experiencing. I would love to have the ability to block certain drivers from being able to see and accept my request for a ride. I have no intention to block multiple drivers, just whenever I have a less than perfect experience, no. I want to be able to block a few drivers who hang out in my area, that I’ve repeatedly had bad experiences with (uncomfortable seating, too small, jerky driving, angry driving). Currently, I use the feature of canceling and rebooking, but there’s an element of shame in that for me, having to see that driver sitting right outside my building as I get into my other ride. Thank you for providing a needed service! Whether this requested feature is added or not, I’ll keep using Grab to get around!.Version: 5.250.0
✓ Very good Driver!Fast delivery!The driver,Janjan Yonson Ramayramay texted me and kept me informed from the time he left the place where I ordered the food till the time he arrived my house. It took him 25 minutes to deliver the food from Jollibee- Bahayang Pag-asa to Villa de Primarosa. Very efficient indeed..Version: v5.180.0
✓ Language BarriersIt is such a blessing for us however, I face difficulty because of Vietnamese language. Second, there should be a system to report grab drivers who you are not travelling with but are working with grab with no traffic sense..Version: v5.122.0
✓ Yes yes yesWow we were craving healthy super tasty flavour this did not disappoint! Chicken tacos, Vege taco, burritos , side sauces all spectacular devoured by teenagers in 4 mins. Thank you it was all delicious, fresh and my mouth still quietly humming from spice/flavour loved it divine..Version: 5.272.0
✓ Ordered food for my dad overseas!Used this app to order food for my dad who is stuck in Malaysia, from my home in Australia. Took a bit of fiddling but once I had the address and PayPal set up it was easy. Great experience..Version: v5.164.0
✓ New to BaliGreat service. Very prompt and very friendly.Version: 5.282.0
✓ Khoai rất ngon nóng giòn, tiếc là mua hơi ít 😊Ngon 5sao.Version: 5.253.0
✓ Amazing app. Efficient and easy to use!Fantastic app. Efficient easy to use and priced fairly. Takes the hassle out of pricing and haggling for taxis and makes the process overall easier and safer. Cant fault it at all..Version: 5.279.0
✓ Like Uber - easy to grab a cabI rely on this in thailand & Singapore for safe taxi travel without getting fleeced. Really easy to use interface and in english. Provides a two way chat between you and can driver while they are on their way to collect you, and shows real time update on googleMaps overlay so you know where they are. ** Changelog/VersionHistory: Please add a list of actual changes or bugfixes. Just saying Bugfixes each time is useless..Version: v5.116.0
✓ A Pleasant ExperienceSo far our first experiences of Grab in Malaysia have been positive. The hour run in from KL airport after a late arrival and the trip back to the hotel after a big day in KL have both been a blessing. Trips are very affordable and good value..Version: 5.248.0
✓ An Amazing Genius AppFor the urban dweller, Grab offers everything one could need or want at unbeatable convenience and pricing. Difficult to imagine life without it, especially when stuck in quarantine!!!.Version: v5.152.0
✓ Cancelled tripBooked a taxi whilst in Koh Samui. When the driver was 2 mins away he chose to cancel our trip, which was so annoying & inconvenient. However I received a message from Grab to say the money would be reimbursed to my card with 30 days or so. Actually took hours. Wasn’t happy with the driver, but was with Grab. Had a similar experience with Uber in Portugal, didn’t get reimbursed, got a credit. Which surprise, surprise, had a expiry date..Version: 5.289.0
✓ No more being ripped off by taxisGoogle maps has been a game changer when taking a taxi. You can follow the route now and see where they are going or not going. Mostly my experience has been that taxi drivers are honest and good. They do their best to take the quickest route. However twice on this trip I have watched Google maps as they drive and even showed one of my drivers the map and where to turn. He refused and took us the long route. I felt ripped off and the heard about Grab. I absolutely love that the price is preset and you can see the route along with the driver. No possibility for cheating or ripping off ignorant tourist. I will only be using Grab from now on..Version: 5.257.0
✓ First GrabNice guy, good driver, thanks a bunch.Version: 5.281.0
✓ Hopeful you can have more Resto option in AmadeoHi.Version: 5.254.0
✓ PerfectPerfect ride.Version: v5.200.0
✓ Can’t live without it!!As a Canadian visiting the Philippines I must say, I appreciate this service!!.Version: 5.280.0
✓ Cancellation chargeI booked a ride that was supposed to arrived at 7:51 pm but he was early and I asked the driver to wait. He replied ok, no problem. But he cancelled the ride and charged me $4.00 to be paid to the next driver. Also I questioned the information in the Grab app which says the duration of the ride is only 8 minutes from Compassvale lane in Sengkang to terminal 1 at Changi..Version: 5.283.0
✓ Wrong waiting point shown to the driverThe driver has been patient enough to check with me again & again. We met finally & completed the trip.Version: 5.283.0
✓ Apps not so friendlyApps not so friendly with senior cant get discount now, 3years ago I have discount now difficult..Version: 5.290.0
✓ Mr NottinghamGrab is irreplaceable as an integrity based app and corporate in the passenger ferrying industry. King may it proper.Version: 5.285.0
✓ So ConvenientHaving not been in Bali since 2018 this app made getting around so easy. No matter where I was, there the taxi driver would appear. My family & I swear by this app..Version: 5.285.0
✓ Updating Credit CardBecause of CoVid, I haven’t used Grab or the app for over two years. Since we’ll be traveling to Thailand soon, I wanted to update the credit card in the system. I get an server error message. The “help” function has no information about how to correct this. Update: Went to the Grab website to find the answer since I don’t have Facebook and since the app didn’t have the answer. The answer is that I was not in a country served by Grad (I’m in the US), so I can’t update the credit card. Will wait and update it waiting for luggage in BKK. Rating updated to five stars..Version: v5.199.0
✓ 😍😍😍😍😍Tài xế rất tốt.Version: 5.245.0
✓ Best appThis app makes travel in Bangkok a breeze..Version: 5.277.0
✓ Hate, hate, hate the Lazada ad on the trip page.It takes up so much space and I can hardly see the route! Take away please or at least give option to minimise! 😡😡.Version: v5.126.0
✓ Great for getting a rideExcellent app easy to use and effective.Version: v5.204.0
✓ GrabIn the past 2 days I have taken 6 Grab rides… all my bookings were on time … and good rides. Well done ! 👍.Version: 5.270.0
✓ FeedbackFast service really appreciate.Version: 5.173.0
✓ Fast safe and efficientThe Uber for Tuk Tuks. Never waited more than 5 mins and prices were very good. Much better experience compared with flagging one down and having no clue about the cost.Version: 5.292.0
✓ Grab price isn't updatedPrice needs to be updated..Version: 5.241.0
✓ DeliciousIf you want to have a good flavoured fried chicken in Bali then you must try this ❤️.Version: 5.271.0
✓ Intelligent ApplicationBeing based in the UK and having seen how the Uber application works there, it is absolutely brilliant to use the Grab application within Malaysia. I love the fact how it can actually tell that you’ve gone off route and ask you personally whether everything is okay and if everything is okay what was the cause of the detour. Safety is high on the list and it’s great to see that has got it right. Apart from that all the features today have been brilliant..Version: 5.284.0
✓ Nice driver and carGreat smell on car and very comfy.Version: 5.285.0
✓ If you don’t accept foreign credit cards, why allow us to add it?Wasted my time and effort inputting my details, only to reject when i try to make a payment. Is it very difficult to state that you don’t accept foreign credit cards? Or are you just trying to add more numbers to your database for fraud purposes?.Version: v5.147.0
✓ Games aren’t necessary!Dead handy app - I like that you can pay within the app, currently unlike other ride hailing competitors in Vietnam. I like the auto translate feature for text but it doesn’t help when the driver calls u directly. I also don’t really get why the games are added? If I wanted to play games I’d download a game app..Version: v5.21.0
✓ Easy to useEasy as!.Version: v5.196.0
✓ Great ServiceI am out of the country and I always use Grab to order food for my loved ones in the Philippines. Most drivers are nice and honest. But this last one was superb! He was able to do the greetings I wanted to send to my loved ones hence gave him a bigger tip than the usual I give the seivers. Hope you’ll have more of him. Thank you..Version: 5.188.0
✓ Excellent appAlways improving and providing. So many things that can be done on this app. First time I’ve seen an app like this with so many services ranging from car rides to food delivery and home maintenance services. Really helps me out many times. Thanks grab!.Version: v5.185.0
✓ It would be better to be able to rate the driverI like grab and using that for most of the time . The only thing that can be improved is that when I get my food I want to give 5 star to the driver but if I do not rate in that time I can not do that any more it would be better that when there is a food feedback before that check the driver is rated or not . Maybe user forgot to rate the driver . I know its not a bug deal but I want to make the drivers happy with my giving starts but most of the time when I got the food if I don't rate in that time I can not be able to rate them anymore.Version: 5.175.0
✓ Best way to get around!Grab is very effective and efficient It employs a lot of people with just a vehicle and a phone and you’re picked up and dropped door to door no parking hassles! Very good for environment less vehicles on the road!.Version: 5.246.0
✓ My chauffeurBe careful about your location pick up point but otherwise super convenient!! I did get double charged when I first got here, paid 380,000 on my card without realizing then gave him the same which the guy took (thinking it was a massive tip?). Grab refunded it really quickly, so hats off grab for being great!.Version: v5.113.0
✓ New UserCaught a ride in Sihanoukville to the train station. It was cheaper than all the tuk tuk rides I’ve had over the last 3days and it was in an air conditioned Prius!!.Version: 5.285.0
✓ Friendly driverFast n easy.Version: 5.281.0
✓ Example of efficiency and service!Enjoyed the efficient and accurate service through KL..Version: 5.239.0
✓ Ellen from Ottawa, CanadaEasy to book (just like Uber in Canada). You known the price before you booked. Reliable and cheap..Version: 5.243.0
✓ Fare playWell looking first time…..absolutely perfect since 2019 but after that is no good 67% Anyway grab drive when on ur credit is cheaper but when pay cash more expensive! But is not fare for driver coz you take 20% on top. But driver have to pay diesel, petrol……also maintenance car… Thinking about is working over top of people that what you call partners. Well well well. Thanks.Version: v5.166.0
✓ Growing on meThe more I use Grab the more I have enjoyed the comfort of the car, the fact I don’t have to argue about the price and how relatively cheap and convenient it is. My only disappointment is that I can’t use Grab Taxi in Chiang Rai. Only Harm Motorcycle is available. Grab, when will this change?.Version: v5.122.0
✓ Great serviceGreat service.Version: 5.285.0
✓ 2 nitpicksHappy grab user. as a foreigner in Vietnam i cannot register my visa card so I am using moca. issue 1 moca account is deducted fare on busy Morning when 'no vehicle available'. EACH time of trying. so, after trying 4 times (busy times are more expensive) moca wallet is empty! and has to be topped up. not good when rushing!! funds not returned till later in the day. issue 2 using moca means finger I'd is needed to log in. but it doesn't pop up straight away, it's like 30 secs or a minute later. because busy preparing g to go, means it fails and have to start book g process again.Version: v5.147.0
✓ Kiwi mikenzI line drivers music Also drove well !!.Version: 5.233.0
✓ Can improve but getting so much betterGiving a 5 star rating because while Grab can 100% improve their service (contacting customer service, getting responsible and accountable responses etc) they have grown leaps and bounds since the start of this pandemic. Growing the listing of available restaurants, improved comms between drivers and customers… so much better. And what a grace it is to be able to order something to break up the monotony of these endless MCOs… sure things can be better. But I appreciate Grab’s work in giving folks food options during this never ending nightmare and supporting local businesses and Grab drivers. Kudos. Keep It up..Version: v5.154.0
✓ Happy to have the GRAB appI’m tourist here in Bangkok. Sometimes it’s get difficult to go to any restaurant or food shop to grab my desired food due to rain or tiredness. In this situation I’ve asked to a hotel receptionist what I can do. He suggested me to install the “Grab”app and my fooding problem will be gone within a second! Truly it just work like a lifesaver for me and my family! Now I’m getting my selected food at my hotel room without any efforts! It’s really awesome! Thank you!.Version: v5.217.0
✓ I love Grab!Grab saves so much hassle, and saves being over-charged & ripped off. I love that I earn points and can save a buck now & then. I don’t like receiving messages in languages I don’t understand - Vietnamese and Cambodian - If My language is set as English, it should all come in English..Version: v5.63.0
✓ ComplainI called a grab this afternoon to Tan Dinh market and waited for the driver never showed up and I called, he didn’t answer, has to recall another grab but you charged me 10,000. To me it is not right.Version: 5.279.0
✓ Efficient!Very practical, efficient and charging fees are transparent.Version: 5.288.0
✓ Fantastic serviceEvery time we have asked for a taxi from Grab we have received one really quickly. The service and prices are excellent.Version: 5.288.0
✓ Great appUsed this for a couple of weeks while travelling in Thailand and found it extremely reliable, like an upgraded Uber with better features..Version: 5.288.0
✓ JohnVery good driver and service 5 stars..!!!.Version: 5.276.0
✓ Getting around Ho Chi Minh CityDownloaded the app in seconds, entered details in a minute and booked a car which was a 30 second wait. Driver had new car and very clean. Aircon was running so got instant relief from the heat. No bartering on price. 10 minutes later and A$3.50 we were back at our hotel. Greatest thing I have done for getting around this great city!.Version: 5.255.0
✓ This app helps my elderly parentsNavigating the challenges of aging parents who can no longer drive has been made immeasurably easier with Grab's taxi service. As a dedicated caregiver, ensuring my elderly parents have reliable transportation is a top priority, and Grab has become an invaluable solution. The simplicity of booking a ride through the Grab app is a blessing. With just a few taps, a comfortable and accessible vehicle arrives promptly. This ease of use is crucial for my parents, who may find traditional transportation options cumbersome. The app's straightforward interface is a game-changer, eliminating the need for complicated phone calls or waiting by the roadside. Real-time tracking is a feature that brings tremendous peace of mind. As my parents embark on their journey, I can monitor their progress on the app's map, ensuring they reach their destination safely. This level of transparency is particularly comforting, especially when dealing with the uncertainties that can accompany elderly loved ones' travels. The safety features embedded in Grab's taxi service are a key reason why it has become my preferred choice. Knowing that my parents are in the care of professional drivers who undergo thorough screenings and use well-maintained vehicles adds an extra layer of assurance. Grab prioritizes passenger safety, aligning seamlessly with the needs of elderly individuals who may require additional considerations..Version: 5.281.0
✓ Sending money not available yetThis is the only i dont like about this app. you should work on that feature already because what if a cust made a mistake and want to redo the transaction but sending money is not available yet.Version: v5.119.0
✓ Terrible AppCannot login after I have a new mobile number. Tried everything using Forgot my password with reset with email link. No email ever received. No help function or customer service that I can contact! Can I Help topic doesn’t even have login issues article!!! Awesome service!.Version: v5.127.0
✓ ExcellentKahit Overseas ka pwedeng pwede mag pagdeliver ng food sa kamag anak.. satisfied ako.Version: v5.180.0
✓ Good driverA good driver who cares about the comfort of his customers and gave a very smooth ride.Version: 5.273.0
✓ Krabi TaxiDoes this app works on Krabi from/to airport? Got pick up but the driver ask to cancel and I paid cash after being in the car. From hotel to airport got stop at the airport entrance and the police seem aggravated with my driver because he was using the app to bring people to the airport. The police man took and retain the license of my driver and I am sure he is greeting a ticket afterward. I use this app all over Thailand and in Krabi is the first I have encountered issues. The app is great keep up the great work!.Version: 5.260.0
✓ Better than UberWe travel a lot, have had to use Uber multiple times in different countries. We have been in Thailand now for a few weeks, have had to use Grab multiple times, have had zero issues and much faster than Uber services..Version: 5.252.0
✓ Mats orderFirst night in Bali got here quite late so couldn’t go out, so ordered from Johnny tacos very tasty efficient and superb service, love the personnel touch of a written message thanks again my tacos was amazing.Version: v5.222.0
✓ Can’t place an orderKeeps saying “Offer can’t be used on this order, you can still proceed with this order” but no matter how hard I try there’s no way to press the order button (it’s greyed out instead of being green). I have no idea why, since I’m not trying to use an “offer”, I’m just paying with card..Version: 5.283.0
😕 Grab: Taxi Ride, Food Delivery Negative Reviews
