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ABC Genius - Preschool Games for Learning Letters App Complaints & User Negative Comments 2024
ABC Genius - Preschool Games for Learning Letters app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using ABC Genius - Preschool Games for Learning Letters? Can you share your negative thoughts about abc genius - preschool games for learning letters?
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ABC Genius - Preschool Games for Learning Letters for Negative User Reviews
✓ Inconsistent and improper soundsGood app but there are inconsistencies with some of the various activities. Also, some of the pronunciations of the sounds are incorrect..Version: 6.0
✓ I paid for the app and it’s still lockedI paid for the app in full and it’s still locked, I can’t get thru to anyone, I have bank statements to prove it, I want a full refund or for you to honor my purchase and unlock the app.Version: 6.0
✓ Purchase disappearedI purchased all the workbooks and was charged, only to have them disappear. I can find the option to download a pro version, but it wants me to pay even though I already did through in app purchases. There is no restore purchase option within the app. So frustrating!!!!!.Version: 6.0
✓ Developer needs to update appPurchased ABC genius pro, when my kids try to use it, it won’t work and says the developer of app needs to update to the version of IOS..Version: 6.0
✓ ABC geniusMy grandson seems to enjoy using this app..Version: 6.0
✓ Needs more lettersIf a kid starts to learn writing the first six letters then its normal he meeds to continue learn the remained ones .. I don't know why you want him to wait ...Version: 6.0
✓ II.Version: 6.0
✓ No soundsHow is this supposed to teach phonics without sound? And how are toddlers who are learning their letters supposed to read the directions? Do not purchase..Version: 6.0
✓ There’s no audioIt’s hard to teach a child without audio.Version: 6.0
✓ Paid to unlock only works on 1 devicePaid $2.99 to unlock the app through my iphone but it won’t work on my ipad. Sent a couple emails to support and received no response at all. Very dissapointed..Version: 6.0
✓ I hate it !!!Very expensive.Version: 6.0
✓ Sound doesn’t workIt seems good for visual learners, but the sound doesn’t work for my son. Besides that he really enjoy it..Version: 6.0
✓ Great app but...I love this app and how it challenges my 4 year old. My issue starts where I downloaded it on my phone and paid 2.99 to unlock all the levels, but when it simultaneously downloaded on my iPad it is requesting I pay the 2.99 again to unlock all the levels on my iPad. It should be a once and done thing, it’s pretty slimy to charge twice like that..Version: 6.0
✓ Wasted moneyI bought this game for my daughter to help her learn her letters and then we recently got her a new iPad so I re-downloaded the game and much to my surprise there was no option to restore my purchase The app was asking me to spend another 3.99 to unlock everything I already paid to have unlocked. I have emailed the developer twice asking for help to restore my purchase and no response. Very annoyed and disappointed at the lack of response to a customer who has spent money which has now been a complete waste 😡.Version: 6.0
✓ Zero supportI have messaged this app company 3 times and have not received any response. I paid to have the entire app unlocked and it did not unlock anything. Very frustrating. Don’t waste your money on the full version, especially with such poor customer service. Updated: I still have not heard back from this company. Now they have another app out asking you to pay for the full version. How convenient when people pay for the basic version, get nothing unlocked...only to get ignored when trying to contact support..Version: 6.0
✓ Audio issueThe sound on this app stops working. Big waste of money..Version: 6.0
✓ Have not had enough timeHave not had enough time to rate..Version: 6.0
✓ GreatI just wish there is more available to try.Version: 6.0
✓ Stroke order detailsI own and operate a learning center, and I am very particular about details. I really like this app for learning and practicing stroke order of letters, but I found some discrepancies. Letters should always be written from top to bottom, and left to right, without picking up the pencils unless necessary. The "t" in this app is crossed correctly, from left to right, but the "f" is crossed right to left. The "z" shows a restart at each angle, but the pencil should stay on the page. Other letters continue properly. The "p" shows the first stroke down, then picks back up to the top for the circle. Other similar letters are correct. The "y" shows to make a "v" then track back down the same line for the long line. I believe that letter is usually taught and more neatly written by little ones as two strokes. It's hard for them to neatly write over the angled line. I would recommend this to my parents, but the discrepancies would be too hard to explain..Version: 6.0
✓ Why can't I buy?The app deserves five stars but I am unable to access all the workbooks after I made the purchase. So disappointing..Version: 6.0
✓ Unable to restore purchaseWon’t let me restore my purchases on these apps..Version: 6.0
✓ No sound!How are kids supposed to know what to do without verbal directions?.Version: 6.0
✓ Can’t Access Settings!!!Was great for my son when learning and he still loves it but all of a sudden the settings are locked and I can’t access. And there doesn’t seem to be any kind of help page or link to get answers. Beyond frustrating!!!.Version: 6.0
✓ The sound stopped workingThe sound stopped working on my phone and my husbands. So annoying..Version: 6.0
✓ Everything is lockedThe app used to be great, now they want to charge for everything.Version: 6.0
✓ No soundNo sound and makes you buy half the stuff.Version: 6.0
✓ Purchased but now content is locked again.I purchased this app and used it with one of my kids. Now the content has been locked again with no method to restore my purchase and the developer does not respond to communication..Version: 6.0
✓ ScamI got the app for my 5yr old to help with his letters and then paid the initial 2.99 to unlock the entire workbook. The app was deleted and now it wants me to pay for the workbooks again I know it’s 3 dollars but I’m not gonna pay for when I have to update or it gets deleted again to pay over and over and no way to recover..Version: 6.0
✓ Terrible SupportI was pleased with this app until I purchased the additional content. It works fine on my iPhone but doesn’t register on my iPad. This is after reinstalling, logging out and back in, and other typical troubleshooting techniques. Alligator Apps says they have “heroic support” but this must be a joke because they’ve ignored over 6 emails from me over the last month. Beware of this app if you want your kids to use it across multiple devices..Version: 6.0
✓ Boooo!Wanting me to pay twice to download on my other iPad. :(.Version: 6.0
✓ Crashes constantlyEver since I bought the additional workbooks it crashes. Can’t get through a single time without it crashing and going back to my home page. Waste of $2.99.Version: 6.0
✓ Missing child lockThe content is good. The only issue I have is my kid reading the home button which brings them out of the app. I wish there was a three finger app lock (or something similar) so my kid is locked into the app.Version: 6.0
✓ Don't buyI purchased this app for 2.99 on Oct 2nd and now on the 22nd it is asking me to purchase again. What is even worse I don't have a way to contact the app. When I click help I get an error. Don't waste your money on this.Version: 6.0
✓ SoundThis app is good but needs to have sound..Version: 6.0
✓ Cant close in ios13 with iphone 11The check marks and vanishing wrong letters also don’t work in iOS 13..Version: 6.0
✓ Not goodBig problem, the sound didn't work at all, my son got really frustrated as he couldn't hear the story at all. So annoying, if you fixed that problem the app will be great..Version: 6.0
🙂 ABC Genius - Preschool Games for Learning Letters Positive Reviews
ABC Genius - Preschool Games for Learning Letters works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ABC Genius - Preschool Games for Learning Letters.
⛔ ABC Genius - Preschool Games for Learning Letters Problems
