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- 77.4SAFETY SCORE
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Hopster: ABC Games for Kids App Complaints & User Negative Comments 2024
Hopster: ABC Games for Kids app received 62 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hopster: ABC Games for Kids? Can you share your negative thoughts about hopster: abc games for kids?
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Hopster: ABC Games for Kids for Negative User Reviews
✓ Fix the games bring them backLove this app for my 2 year old he loves everything but recently all the game but 1 is gone and I’m not understanding why it hasn’t been fixed yet it’s been about 2 months we can’t play any games but paying full price monthly.Version: 3.57.42
✓ Apple TV age verification errorsOk on iPhone but when verifying on AppleTV error occurs and won't allow access to an already subscribed app..Version: 3.36.36
✓ Inconcevable!!! Une deuxième fois!!!!Après mon message du 22 mars dernier, disant que j’avais canceller Mon abonnement et ensuite facturer ! Aujourd’hui ENCORE une facturation!! Je ne désire plus utiliser votre application je cancelle mon abonnement et je suis facturer 2x plutôt qu’une. Y a t’il une façon de vérifier si vous aller arrêter de me facturer? L’expérience n’est vraiment pas agréable !.Version: 3.28.19
✓ Note for master doggy 07There isa such thing as TOO MUCH TV! - AsherAmazing PS hint Mum.Version: 3.57.36
✓ Great appA ton of fun with games and shows with good and learning for kids from 2 to 5yrs. However, last update needs more improvement and fixing bugs! Please!.Version: 3.36.35
✓ Nothing but white screen on iPhone and no way to cancel subscription!Nothing but white screen on iPhone and no way to cancel subscription! Now I have to figure out how to cancel the auto renewal that’s going to occur in 7 days. Hard to do when the app doesn’t even open. I really didn’t need this hassle..Version: 3.41.1
✓ Cant read the privacy policyCant read the privacy policy from any of the links. I won’t enter my details without it.Version: 3.56.105
✓ DON’T WASTE YOUR MONEYThis app does not work. I’ve been trapped in their system for 3 payments or more, emailed with no traction, and an app that doesn’t work on any device. Website doesn’t even display way to cancel under manage subscription. That combined with unanswered emails means an endless loop of them swindling you. Stay far away from this app. Such a shame, too..Version: 3.27.9
✓ A big no nowThis app is pushing pride. Not something I want to expose a 3year old too. These topics aren’t meant for young minds and are too mature to be introducing to toddlers. Used to love this app but I don’t appreciate the agenda of teaching children “pride” and showing rainbow flags when they don’t understand the deeper levels of it. Deleting..Version: 3.57.34
✓ Unable to remove or exclude content in libraryMy child kept receiving suggested content that the child was not developmentally ready to receive. I contacted Hopster to see how to remove it, but was told that’s not an option. As a parent, I find it dangerous for my child to be suggested content by an app... especially without the option to remove content. We cancelled our subscription..Version: 3.55.28
✓ DisappointedI was happy with the trail however, feel that you should not have to pay for offline - it should be part of the free app 😥 a lot of people can not afford to keep playing online....if the offline becomes part of the free down load & trial then I will down load it again..Version: 2.2.18
✓ Not happyThis game used up all my data in a very short time I'm going to cancel my subscription..Version: 2.2.23
✓ Great for far left content and no educationIf your goal is to indoctrinate your kid with far left ideas and keep them uneducated in functional studies then this app is great. We all know preschool kids should be exposed to LGBTQ agenda first and foremost instead of basic life skills. Why wait until they are older and can fully understand this topic when we can shove it right into their face when they still eating their boogers and learning the alphabet..Version: 3.57.29
✓ No supportI have been locked out of my account for months. Emailed help line as informed. No reply. Countless emails. No reply. Deleted account and started new account. Still can’t get logged in. Very frustrating as they take the money every month. I have also purchased a lot as I had been using it for my grandsons for 10 years !.Version: 3.57.40
✓ Needs to updateNeeds to update content more frequently. At half the price of Netflix, you don’t have lots of content and new content comes in at a snails pace..Version: 3.38.55
✓ Games will not open.I pay for premium but several games will not open after downloading. The music and sound effects will play but the actual game does not open. I gave this a one star in hopes that it will draw the developers attention to fix this bug. Ps, I have deleted the app and reinstalled but still they will not open..Version: 3.55.23
✓ OkThe app is ok, but hasn’t changed at all since joining. There’s nothing new on the front page been the same shows for over a year. Not sure what the subscription pays for as games are the same so worth trying for about six months but there is better out there..Version: 3.38.55
✓ Don’t install it, It will never deleteSuper annoying, I’ve deleted this a hundred times and every time restart my phone it’s back. If it’s not on the home screen it’s still on my app list and taking up space and probably stealing data. This is just a creep app. 👎🏼👎🏼👎🏼👎🏼 last one I’ll ever down load from the makers..Version: 3.39.83
✓ Stops loadingI brought the free trial and the app just got stuck on the loading page and won’t work anymore.Version: 3.50.119
✓ Good content, frustrating appI’m on the 7-day trial and will not renew. There’s interesting content here, but the Apple TV app doesn’t use the standard media controls. You can’t pause, jump forward or back, or control playback with Siri. They literally disabled a button on the primary device interface—in this case the remote. It’s frustrating and remarkably disrespectful to the user..Version: 3.38.55
✓ DisappointedLoved it to begin with, worth the money my grandchild loved it, since changing phone most of the features are locked, can’t seem to get full access to all the features which I could before m, puzzled..Version: 3.24.7
✓ Love the content hate the apps.I really like all the content but the apps intergartion between apple tv and iphone app are terrible, because it doesn’t give you a login, and just pulls from your itunes. If you’re apple tv is not under your email it’s basically impossible to get logged it seems and their website is just giving me constant errors..Version: 3.48.203
✓ Could have been greatThe monthly charge is the issue here. You can't just buy the app, it's $7.99 per month..Version: 2.12.12
✓ PropagandaThought this would be an appropriate app for my 3 year old as it promotes education. NOPE. Once you open the app (on Apple TV) you see the propaganda that the Left is forcing us to become normalized. Stop exposing children to sexuality, just stop. There’s also some other BLM category, which probably is teaching CRT. I’m Hispanic from a divorced household growing up and pretty much had everything against me, but I did not allow that to stop me from achieving my dreams. Why? This is America, the land of the FREE, where YOU decide what you make of your life. Stop playing the victim card. Don’t waste your time with this app unless you’re a leftie..Version: 3.56.105
✓ Terrible subscription issues and customer serviceHave been subscribed to this for 2 years and suddenly all vids and games are locked contacted customer care 6months who and they are now not responding when I ask for all my backdated subscription costs due to all their ‘fixes’ not working! I will now be contacting Apple direct and am very disappointed with the customer service received as well as the ‘locked options fault’.Version: 3.25.7
✓ BrilliantWe've been using hopster on and off for years. It's always fantastic for the kids. I'm reassured by the lack of ads or pop ups. Unfortunately it no longer allows me to login via Facebook on the iPad so my subscription (until end October 2020) is now useless..Version: 3.48.203
✓ No family subscription? Got to be kidding!At 6.99$/month and no family sharing, you must be kidding. Each kid has to have their own iPad and subscription? Too greedy. No way..Version: 3.26.9
✓ HopsterApp freezes all the time.Version: 3.31.3
✓ Pagan holidaysDue to my heritage and culture we don’t celebrate and despise Pagan holidays but this app and many others don’t give us the option not to teach our children to celebrate wickedness (Halloween etc) it would be nice if it had this type of option. A option to not push religion and worldly traditions in our children’s faces with the celebrating of sick holidays which all have very dark and evil origins. Respectfully honest, thanks.Version: 3.57.28
✓ UK language version not working!This is a brilliant app for kids with audio books, games, drawing and shows. Great for long journeys and at home without the guilt. But something is wrong with the current UK version. It doesn’t work anymore. And hasn’t for the last month. I am cancelling my subscription until it is fixed. Each time we open the app, it crashes. I’ve deleted the app and reinstalled on several different occasions and this hasn’t worked. I believe it’s a problem with the UK version as when in France the French language version loaded just fine. Please please fix this..Version: 3.57.30
✓ Hopster supporting gay pride monthI have just cancelled my subscription. Hopster has no right to indoctrinate and educate children about homosexuality. This will apparently be taking effect from 14th June 2019 with songs such as “love is love”. I am extremely disappointed that this is now what hopster represents and promotes, rather than being an educational App..Version: 3.38.55
✓ Go woke go brokeAn app “parents can trust”…but only if you’ve adopted radical progressive ideology into your home. Parents are capable of teaching their children about sex and sexual orientation without apps sneaking their ideology into our homes. As a bisexual POC that is NOT my entire identity and I don’t agree with pushing this woke agenda onto toddlers. It’s gross. Kids do not care about your sexual orientation or gender identity so stop pushing it on them. So narcissistic.Version: 3.57.30
✓ Charged for Free TrialI signed up for a free preview and was subscribed to this app immediately, I understand you have to pay regularly after the free trial but charging straight away is not ok- what if I choose not to continue the subscription?!.Version: 3.23.5
✓ Service is great, app could be improvedWhile the service itself is awesome, the Apple TV app is missing key features: there is no way to pause videos or restart. That’s the absolute minimum I’d expect from a video playing app..Version: 3.57.35
✓ There is much to loveMy girls enjoy this app. I love the new literacy features. Thank you for emailing a parents guide, that encouraged me to check out the app and play a bit. My only disappointment is that I cannot control a handful of questionable content that I prefer my small children not be exposed to. Content that I was alerted to, because it would pop up randomly. I exit out of painting and there’s a show pop up. 🤨 And I am not the helicopter type to be over my kids shoulders every minute to catch these pop ups, so unfortunately without content restriction capabilities I will have to cancel my subscription..Version: 3.42.5
✓ Doesn’t work on AppleTVWasted 20 minutes installing in Apple TV only for it to continue to say I don’t have a subscription even though I do. It also wouldn’t load the content and defaulted to a loud announcer voice that was very annoying. If it doesn’t work on AppleTV then take it out of the AppleTV App Store..Version: 3.57.32
✓ Refund pls and cancel billing.I have emailed 3times no response. Please cancel my subscription and refund charges on my account. Two years ago I had to deal with this same issue. I am being charged again. Awaiting my refund and I will subscribe when I want to. Update: I sent messages still no responses to my emails. I have been charged again. Update. No support with helping me address the charges to my account. I have lost money to this app. Today May 14th I have been charged again. I called apple but they cant see any active subscription. This is so wrong. Do not subscribe in the first place!!!! Hello Hopster. May 16 2022 . There is a subscription notification for which I do not have that will renew tomorrow May 17 2022. In other words I will be charged again. I have emailed you lots of times. I have gotten no refund and I am still be billed. Kindly stop saying I should contact you because I have. I have email trails. Do the needful and stop billing me..Version: 3.57.30
✓ Progressive social and political issues??? NO THANK YOU.I thought this was such an adorable app. Loved all of the different content and that some of my kids’ favorites were in one place. Then I saw the Black Lives Matter and Love is Love songs and immediately deleted the app. This content is inappropriate for children, period. These topics are too mature for little eyes and ears who cannot yet understand these issues. You are clearly pushing a liberal agenda. Where is Jesus Loves Me or wholesome content like that?.Version: 3.51.148
✓ Videos and back arrowWhat happened to the free Elmo videos? The back button.....anyway it can be moved to the bottom corner? My kid is left handed and keeps hitting the back button up top.Version: 3.25.7
✓ Videos don’t workI LOVED this app until this past month. The videos don’t play at all and it’s frustrating because that’s the main thing my kids love to do with it. Also, the photo booth has never worked for me, but I didn’t mind because everything else did and my kids didn’t seem to mind. I’ve tried uninstalling and installing the app, but it doesn’t change anything. I tried searching for an update, but couldn’t find one. I just canceled my subscription and am going to search for a different one because it’s of no use to me anymore. Wish I would’ve canceled before I paid for the next 3 months. 😒.Version: 3.36.36
✓ Expensive and downloads only last 7 daysMy kid loves this and it's semi-educational so I'm happy if he's happy and learning. Although we like to limit screen time and this app doesn't help parents do that. But we do think this is an expensive subscription versus say Netflix. Also the decision to make downloads last only 7 days is ludicrous, so you basically can't go on holiday for any longer. They should at least stay on your device as long as you subscribe if you have enough storage space..Version: 3.18.4
✓ Can you remove Henry Penny! It’s traumatisingWe love hopster and enjoys all the story, songs, games and more. But for bedtime,we read books and it happen that my little girl chose to read Henny Penny. It made my little girl so upset as fox eats all the animals in the story. Please choose a better story next time, as it can turn sweet dreams into nightmares!.Version: 3.34.12
✓ If it works it’s great…Been paying for a subscription for about a year I believe. My son loves this app… when it works. Lately all of the games but one won’t work. The books and videos also disappear often. I’ve been waiting a month for SOME kind of reply from their email support, but heard nothing back. Very disappointed….Version: 3.57.42
✓ Not as advertisedShows that are included in the setup are not in app. Beyond frustrating..Version: 3.57.30
✓ Make Number blocks freeMake it free there is no such thing as too much tv that’s no even true too much tv is fake.Version: 3.57.30
✓ Won't loadIt freezes when it gets to the loading screen and won't go past that point..Version: 3.17.6
✓ Force feed your toddlers leftist propagandaHow unfortunate that an app marketed to toddlers and young kids decides to force far-left propaganda on your kids. There’s a time and place for sexuality and this is most definitely not it. Not only that, they have a section for far-left domestic terrorist group BLM. Have some decency and let kids be kids instead of funneling dangerous and extremist far-left propaganda onto young, impressionable minds..Version: 3.57.29
✓ Boooooo!!!!It’s sad because I have to pay for everything.Version: 3.27.9
✓ OkYeah it’s a good app for kids but they got me good on the weeks free trial but automatically took a years payment out rather than it just being the cost per month. Very sly and sneaky to get as much money as possible out of people. So a good app just double check it’s not on the years subscription option.Version: 3.48.203
✓ Was great but sound diedUnfortunately a few months in a the sound has died I can only see picture :( I am going to cancel subscription unless bug is fixed..Version: 3.29.13
✓ Uh…Kids this age don’t have the capacity to understand what sex is let alone the nuances of sexual proclivities. This is what pedophiles do and it’s called grooming. This completely ignores developmental milestones.. for example, a 2yr old doesn’t understand the simple concept of sharing toys or object permanence .. Teaching them to have empathy for two dudes who want to have sex accomplishes what? (Other than earning brownie points from pedophiles) Stick to kindergarten stuff like counting and colors. Disgusting..Version: 3.57.29
✓ Was good, but clearly the other reviews are correctMy daughter loved this app and used it fairly often. For the last two weeks, we open the app to basically all content being gone even though we have a subscription and had renewed it. Now today we tried to sign back in and it tells us we have no account and to resubscribe, I just paid the annual fee..Version: 3.57.40
✓ Not what it used to beHopster had great content like Earth yo Luna, Baby Riki, Marvelous Makes, and Louie Draw Me a Picture that suddenly where dropped without notice. I don’t mind businesses loosing rights to some content but it would be more than polite to notify the users about these changes. Farewell, Hopster; It was great while it lasted..Version: 3.57.30
✓ Was great !Hopster in my opinion was a great app, but they’ve just brought in a new feature “ no more binge watching”.. which will suggest / stop the viewer from watching same show after 3 episodes. Now while I think it is a good idea about no binge watching this feature is not suitable for my son. He has classic autism and although he does not watch shows for hours on end or even up to an hour ,he does not even watch a show from start to finish. He does however re watch the same clip ( it lasts only a few seconds) over and over again...repetition, he will do this for approximately 10 minutes in any given day not all day btw. This will cause problems for children that need this stimulation from this repetition ..Version: 3.39.83
✓ Bad customer serviceI have subscribed and yet books are missing from the app. I have emailed them many many times but without a single response!.Version: 3.57.30
✓ Good except...I have to keep deleting the app and reloading it when it gets stuck, it also then doesn’t recognise I have paid the month subscription. The programs in it are fantastic. But I’m getting a bit frustrated wasting my time fixing it..Version: 3.50.119
✓ Pretty goodLove the no ads and learning portion of the app but don’t think LGBT needs to be shoved down my 4 year olds throat. I need to watch a littler closer when she’s on this app because when she should be innocently learning she’s instead asking questions that her little mind isn’t yet ready for..Version: 3.41.1
✓ Episodes are out of order.They present Numberblocks and Alphabots in a completely random order so you can’t actually build on lessons from episode to episode. No idea why the app is designed like this. The developers are either deranged or have never watched a single show on their service..Version: 3.57.35
✓ DeceivingWoke up to find they have taken a whole years subscription payment when they advertise as a monthly payment. After only a 7 day trial it's hard to know whether or not my toddler actually likes the app. So to expect people to pay a year up front is ludicrous. It also states you can cancel at any time.... How so when you've taken the best part of £50 already. Disgusted. Don't bother with it, it's not worth the money..Version: 3.27.9
✓ Pride month 😐I loved this app, kid friendly safe content! Until pride month. If there was a way to opt out of that content that was pushed front and center I would keep using your app. Our families beliefs don’t line up with that being front and center in front of my young sons eyes. I believe people have the right to marry whoever they want, but I should have a choice in what my kids see and hear. So I will no longer use this app, I feel like you brought politics into what use to be a safe area..Version: 3.38.55
✓ Need more options unlocked.Too few options with free app..Version: 3.20.6
✓ Feeling deceivedLike another reviewer I have checked bank to find a year subscription of £50 deducted from my bank. Thought this would have been monthly especially when it is indicated you can cancel at any point! £50 for an app that’s not going to be used. Please make this monthly to make it fair on the consumer..Version: 3.38.55
🙂 Hopster: ABC Games for Kids Positive Reviews
Hopster: ABC Games for Kids works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hopster: ABC Games for Kids.
⛔ Hopster: ABC Games for Kids Problems
