Noonlight: Feel Protected 24/7 Negative Reviews

Noonlight: Feel Protected 24/7 App Complaints & User Negative Comments 2024

Noonlight: Feel Protected 24/7 app received 3 complaints, negative comments and reviews by users. Have you ever had a bad experience using Noonlight: Feel Protected 24/7? Can you share your negative thoughts about noonlight: feel protected 24/7?

Noonlight: Feel Protected 24/7 for Negative User Reviews

✓ The Free trial is a trickWhen I signed up for a free trial,I looked into the app and decided it wasn’t for me. What does it do? You hold down a button and it silently calls 911 for you when you’re in danger. I canceled the subscription before the renewal date. On the day it was supposed to renew, they froze my card so every app I tried to download would ask me for a verification first. Then when I signed in they needed my card information which the app would say it was incorrect and to add a new card. I don’t have another form of payment so I tried to delete the card in use. It would then say I have an app using that account and can’t delete it. I found a way to delete my card off the account and the second I did, this noonlight app charged me for a renewed month. When I reported it and tried to dispute it, they said I couldn’t get a refund and asked for an explanation for why I want my money back, maybe then I can get a refund. I explained the problem and still didn’t get a refund. Don’t use the free trial. They’re scammers..Azzure39Version: 2.16.7

✓ Great app but...So I had this app like two years ago and I made my pin two years ago. I know there’s an option to change your pin but I was in an Uber this morning and I didn’t get that far. I was holding down the button thinking I knew the pin . And I didn’t so I just close the app out before It can get down from the 10 seconds seeing how I wasn’t in any danger and didn’t want the authorities contacted. I’m 16 and now I’m sitting in an Uber scared to death that the police are being called and there’s nobody for me to call not even like a helpline for the app that I can talk to somebody who works there. There’s a chat section but they don’t get back quick enough so if there was a real problem and the police did show up it would’ve been useless. I still don’t know if the police are going to show up knocking on my door asking if I’m OK and I’m honestly really anxious about that. Overall it’s a great app and A great idea but they need to make a better contact way for me to talk to somebody for anyone else who is in the same situation or a similar situation to talk to somebody. Just in case something like this happens I don’t want to waste any of the police is time for something that I’m not in danger for. The reason why I thought I was in danger was because it Uber driver kept acting sketchy and going into dead ends but he ended up just being really lost..HehsjsjdjdjVersion: 2.7.1

✓ Safety isn’t free, but it used to be?I’m very upset with this new “subscription” thing. I have used this app for at least two years, when it was safetrek. It left me feeling reassured in my college city when I needed it. I loved this app because I felt as if it protected those of us who need it most: people in abusive relationships, women living in large cities alone, visibly queer people in unsafe situations, etc. This app felt very altruistic. Unprotected groups of people benefitted from it, and they still had 24/7 call centers back then. I don’t really understand why they charge $36/year for something that I’ve literally never had to actually use to call someone to my location. It feels greedy, slimy, and bad. It doesn’t feel like someone trying to help protect at-risk groups anymore. The people working at the call centers deserve to be paid livable wages of course, but there are other ways to fund that. They did it before, why not now? Unfortunately will be deleting after two years of use. I used to recommend this app to all of my friends. Not going to pay $3/month for something I rarely use. If you can afford it and didn’t use the app when it was called Safetrek (and was free), by all means, download it and use it. But charging out of nowhere for this app means taking away that little bit of extra security for a lot of people. Leaves a bad taste in my mouth..ShakensjaiwiiwiVersion: 2.8.0

Noonlight: Feel Protected 24/7 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Noonlight: Feel Protected 24/7.