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SimplePractice for Clinicians App User Positive Comments 2024
SimplePractice for Clinicians app received 33 positive comments and reviews by users. Can you share your positive thoughts about simplepractice for clinicians?
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SimplePractice for Clinicians for Positive User Reviews
✓ I love this program!In my opinion, Simple Practice is a fantastic practice management system. The app is an added benefit, and wouldn’t be the only way to work with this highly capable system. I recently shifted from keeping all of my files, records, schedules, etc. on paper. It took a couple weekends to get fully up to speed. But wow!! It’s completely worth the investment of time. Because the program can do so much, it’s important to view all the tutorials to get fully acquainted. The system is set up with several checks and reminders regarding billing claims, notes, etc. In just a few weeks of using it, I’ve found a few claims I would’ve missed in my previous way of record keeping. So already it’s saving me money. In under two minutes following a session, I can dictate a note, bill and log a copay, and file a claim. Incredibly simple. I’m really having fun with this program. I feel as if I hired an entire administrative staff! Also, the design is aesthetically pleasing, elegant, and beautiful. My clients love the reminders, the ease of scheduling, and the access to invoices through the portal. Several people have complimented the ease of the portal experience. And I love that we no longer play phone tag; It saves time and creates a more fluid scheduling experience. I can’t say enough. I really love Simple Practice. Thank you!.Version: 2.6.3
✓ Truly SIMPLE practiceI can’t believe I resisted switching to EMR for so long. My colleague and I both switched our practices at the same time and are absolutely in love!!! Truly the best investment I’ve made in a while! Saves me SO much time and the auto prompts in assessments and paperless intakes are game changers plus clients really are enjoying it! I feel like they will soon add group components to tele-health option but for right now I’m still so pleased..Version: 7.2.1
✓ Great StartThe app has been helpful however, there’s still a lot let to be desired in my opinion. I am able to write a note, and get some basic functions and billing completed however, the in depth the task gets I find myself moving to the desktop. Perhaps, that’s the purpose yet, I feel like there are some reasonable things I should be able to do with the app. Overall, I still find the app worthwhile to download and use in sessions. I look forward to seeing how the app develops..Version: 9.8.0
✓ There were a few bugs w the recent updateRecently there were a few bugs with their most recent ap update. It made parts of the ap unusable for a couple of days which impacted my ability to respond adequately w clients. That being said, within a couple of days the bugs were fixed and now it is running smoothly again. In general Simple Practice has been wonderful and I use to daily to run and manage my practice. I highly recommend it..Version: 3.2.1
✓ Awesome app and service! It’s an easy get-set-goLove how quick we were able to get our EHR up and running with now having Mobile Apps for clients/telehealth! Keep improving Simple Practice—-we are looking forward to long years of practice with you guys! Hope next step is to actually have Intake Care Coordinators available on demand for busy private practices. Let us know if you do already. We need Client Care help too..Thanks for developing such a user-friendly platform for our small mental health clinic!.Version: 9.8.1
✓ There are some drawbacksOverall, Simple Practice is great. There are a lot of thought out features. Then there are the frustrating aspects of the program like when I’m doing therapy with two or more siblings, the program requires different email addresses. There’s nothing where we can link them together...use one portal access per household. It would also be convenient if there was some way to see all future appts listed in the clients’ portal or to print the dates off. It only will show the next five session dates, rather then being able to scroll through all of them..Version: 5.1.0
✓ Life SaverThis app makes it so much easier to run my practice and stay on top of things with minimal hassle. Since I don’t have a lot of storage room in my office for files, it saves a lot of space by keeping records electronically. It also helps me to communicate securely with clients, and automates reminding them of appointments, some billing, etc. I wish it had a few more features (e.g., allowing separate numeric and verbal descriptor fields for electronic form/questionnaire answers so the app could score measures on its own), and I wish I could send weekly copies of a single measure to clients and also customize the look of my client portal more (add my logo, rearrange visual location of things) but overall it’s great..Version: 6.0.0
✓ LOVE ITAMAZING! I only wish there was an option to place etransfer for payment!.Version: 8.0.0
✓ App freezing / Not openingI have been using Simple Practice for over a year without any significant issues. Since the most recent update, the app has been freezing. After the app freezes, it will not open. If I turn my phone off and then back on, the app still will not open. The only way to get the app to open again is to uninstall/reinstall the app which is incredibly frustrating and impractical to have to do while I am face to face with a client. I am having to uninstall/reinstall the app every other time I use it which is unacceptable. This issue started happening this week after installing the most recent update. If this issue continues, I will consider switching to a new EHR. Update: Since updating the app, it is working well. I also appreciate the increased functionality of the app such as the ability to approve appointments..Version: 3.3.0
✓ WonderfulI just started a new psychology practice. This is a very nerve-racking venture, however, SimplePractice has made it about as easy as it can get. This was recommended to me by a colleague. When I first signed up, it looked somewhat daunting. As I started entering in my information, it became easier and easier. I have been using it actively for two days, therefore, I have not received any payments yet. If I actually receive a check from insurance, I’ll be floored because SimplePractice seems to take care of all interaction with insurance companies. I highly recommend using this as my clients have been really impressed with it as well..Version: 4.0.1
✓ OkSimplePractice started out very user-friendly, but as time has gone on, they’ve made adjustments which have made it user unfriendly. It’s almost impossible to talk to anyone who is actually live and can answer questions I have yet to find out what the phone number is for remote help and I have difficulty signing on with two different computers because it won’t accept the other sign on no matter what I do the audio and video is slow and very choppy on most of my Telehealth calls this was not true at a telehealth. What started out as an easy to use electronic medical record has turned into a very difficult system..Version: 9.9.2
✓ LimitationsIn the phone app, Too many limitations for making edits and seeing information in clients. Cannot make edit to add couple when setting up appointments. Cannot change appointment location once set. Cannot see client notes from previous sessions. AND, every nickname I try is already taken. Why not just assign a random number for anonymity rather than making me figure out which nickname hasn’t been taken. FRUSTRATING!.Version: 7.0.2
✓ An imperfect game changerSince using Simple Practice, my earnings have gone from minimal to substantial. In the past, I used a billing service that charged me 10% of all billed services, whether collected or not. I am terrible at tracking authorizations and documentation. Simple practice has been a game changer in all of these areas. I am pleasantly stunned to find that I actually can earn some income from my work. I am also pleased that I know what documentation has been completed, and what has not and can customize how I document based on the requirements of the pay sources (SOAP, DAP, etc.). The drop down menu for mental status exams and pre populated CMS forms are incredibly convenient. I have added the APA cross cutting symptom measure as part of the intake packet that I send electronically to new clients. Taken together, my practice is so much more organized and streamlined. The only drawback is the clunkiness of moving between menus and screens. I’m still not entirely clear about how to access some features. However, the help option nearly always provides the answer I need. If you are not the most organized person in the world, and do not love filling out those insurance forms, this could be the solution for you..Version: 3.4.1
✓ Love the app, but wish it worked better on iPad!Four stars instead of five because the iPad version is not usable in landscape mode..Version: 9.3.0
✓ Desktop versionMy review is for the desktop option as I don’t use the app. I started with the desktop version a year ago. Have been pleased with the program offerings and customer service. Only recently have I had the equipment to use an app. Due to familiarity of the desktop view and the app not being as robust as the desktop version, I continue to sign into my SimplePractice account. Customer service is responsive and follows up to see if you are satisfied. Lots of options to learn program features, such as blogs, customer user posts, videos, or weekly webinar events. Simple Practice is part of my team, not just my electronic health records program..Version: 3.4.3
✓ ReviewI like Simple Practice’s layout. I also like the calendar feature & case notes; as well as the ability to audio dictate. I don’t like that I can’t call in and talk to a representative for support. I am an audio learner & really need the ability to speak to a live person. I also feel more supported having live support. I also don’t like that you have to scroll through the times on the scheduling system. It would be great to punch in the time. If these two features were available, I think it would be pretty close to perfect..Version: 3.4.1
✓ Desktop program is more usable but the program is goodI use SP to manage my practice and I find it to be very usable, although the layouts took me some getting used to. Now it works like a charm for me in doing paperless intakes, billing and scheduling. My main complaint is about the mobile app. The calendar function on the phone is not nearly as good as the desktop one. Since SP is eliminating the calendar sync from the first two pricing tiers, I was hoping I could just use their calendar function in lieu of my google calendar but that won’t be possible on the app because it doesn’t give a weekly view. Hoping they will change this functionality soon..Version: 9.6.1
✓ Great and UsefulI love the new dynamic type feature. Sometimes I do find myself writing my notes from within the app. It's much easier to do now that I can set the type size. Thank you, SimplePractice, for your continual improvements to the program and to this app. I use this app all the time when I'm away from my computer. I can see my schedule, enter client payments and write my notes. I value the additional password protection feature. I can set my client appointments to show in iCal with only initials. The support from the developers is incredible and they are constantly updating features. I highly recommend this app if you use SimplePractice as your practice management software..Version: 2.5.1
✓ Great practice softwareSimple Practice really does make the business side of my practice so much simpler. It’s amazing to be able to send intake paperwork electronically through the client portal and read the responses before our first session. I also love the text/email reminder system to remind clients of appointments. It’s so helpful to have my calendar, notes, billing, and paperwork all organized in one place. I gave it 4 stars instead of 5 because it did take me a while to learn and wasn’t as intuitive as I had hoped. They have a lot of great tutorials and are so happy to help via email but don’t have phone customer support at this time..Version: 3.4.1
✓ Video, audio problems and billing issuesVideo and audio quality far inferior to microsoft Teams or Google Duo/meet and a lot of telemed providers / businesses are going the way of Microsoft Teams. On top of that, the program sends bills when I don’t want it to despite unchecking those boxes. It marks statements as paid if the patient is marked as having insurance. Well, I don’t know that until I actually get paid. May have to pay deductible or copay or gotten bad information and is actually denied. So at 6 months with this ... I am still in the I really really WANT this to work but so far it’s close but Im not thrilled. :/.Version: 8.0.2
✓ Couldn’t function without it!The software is so amazing and the customer service is the best. It has taken me some time to learn all the features and every time I discover a new one it seems they have thought of everything. And if I have a question they answer very thoroughly and always with kindness. I feel like it’s the best valued product in my life right now..Version: 9.6.0
✓ Generally goodIt’s stable and you can do many things on the app that you can do from your computer. Nice UX and pretty intuitive. One aspect is consistently frustrating, however: every time the app updates, your preferences for notifications and Face ID are reset. It’s annoying that I have to go back in and change my notification preferences (the only thing I want to be notified about is a message from a client)—but the Face ID setting being turned off is a security issue. I hope they are able to fix that in the next update..Version: 9.8.2
✓ Great but having an issue with seeing remindersThis app is very convenient snd allows me to easily take pictures of documents and client artwork and add it to notes. Overall I love this program. However, my issue over the last year+ has been that the mobile app will show that I have notifications (it shows a number on the corner of the app icon) and when I go to check in the “reminders” tab, it either never shows me reminders or it shows old reminders that do not match the number of notifications and are NOT up to date (they’ll be weeks or months old). How do I resolve this? My concern is that I am missing out on getting important up to date reminders from/for clients. I do not want to have to use the desktop version every time- it defeats the purpose of having the mobile app!.Version: 9.0.0
✓ Excellent all around!I truly love the simplicity in using this EMR! But don’t let the clean look and ease of use fool you, SimplePractice is also a very powerful tool for automating your practice. Don’t want to worry about awkward money exchanges, use autopay and never get handed a credit card again. SimplePractice has so many great features and can easily be used by the tech savvy and the not so savvy as well. I highly recommend it for your private practice..Version: 4.0.1
✓ Scheduling needs work otherwise greatI schedule clients on my phone and if you go into the app you can’t see your hours of availability. My schedule varies from day to day so I need to have both the appointments I’ve already scheduled show up and slots that are open for that date show up when I’m scheduling. Correctly I have to log onto the website on my phone and go into week view where it’s shaded grey if it’s available. But, then I have to scroll over to see the time because that’s on the side. It’s frustrating. If my biller didn’t like it so much for her billing I’d change services. Everything else seems to work great. But, scheduling is one of the things I do every single appointment..Version: 6.1.1
✓ May 2018 updates have ruined the appI haven’t had issues with the simplepractice app prior to the recent update. Now it freezes frequently and is essentially unusable. I have come to rely on the convenient app for all of my scheduling needs. Please work out whatever bugs are making it crash! Update: the developers seem to have fixed a lot of bugs with the new release, and the app is working well and looking great!.Version: 3.2.1
✓ Great except flowThis software does it ALL! it’s fabulous love love love the app you can use on your phone. I still can’t imagine why you can’t make the progress note and on the same template create invoice and take payment at the very least an obvious button that says “next, accept payment” that will flow right into the “billing area” 1. create note 2. invoice /accept payment. it’s just confusing where to find “I just want to get pd” button. why can’t we accept payment and it automatically creates invoice. why do i need to fumble my way to find a different place to create the invoice? flow just need better flow. or tutorial about the premise of the flow that is intended. they seem to be tryng to make some changes. fingers crossed either way i’m a customer for sure..Version: 9.8.1
✓ Super convenient but some glitchesI love having SimplePractice on my phone so I can dictate notes and charge clients on the go. What I don’t love about the app is that you can’t access client intake forms or any client documents from your phone. You also can’t edit the session fee, make any refunds or delete invoices from your phone. I am an ecotherapist and often work outside. Because of the app’s limitations I have to print out my intake forms to review in the first session, which is inconvenient, a waste of paper, and a higher privacy risk. As someone with ADHD, the limitations of the phone app are very challenging for me, because when I notice something needs to be done I really need to do it on the spot. The phone app doesn’t make that possible and I often forget to complete important tasks because I tried it unsuccessfully on the app and then forgot about it..Version: 9.9.0
✓ Night and Day Difference for Our Group PracticeAfter years with our old EHR our group practice finally made the switch to SP last August. Not a fun process, but honestly, WHY didn’t we do this sooner? SP has been a game-changer for us. We pay far less than our old platform but get SO much more functionality. Billing out is no problem for our 9 clinicians with very little admin support and the client portal has streamlined our communication with clients so much that it saves us loads of time. The app is a bit function-lite (as an owner I wish we could check others’ schedules and see claims) but is solid and works well. It is awesome to be able to quickly check my schedule and see if any of my clients have messaged me to cancel. And if I forget to run a payment I can do that too from the app. It was also awesome to be able to drop our contract with Zoom because the teletherapy function in SP works fantastic and is seamlessly integrated within the platform. I am immensely grateful for Simple Practice and how much it has improved our work as therapists and our clients’ experience. Thank you, SP!.Version: 9.9.2
✓ Great serviceI have had this EMR with SimplePractice for three years now. I learn more and more about the features that it has which helps me streamline and simplify my business So I can concentrate on my clients. I appreciate that Simple practice has continually made features of managing clients records easier and more simple. I am now using this program for telehealth counseling and I believe the cost is worth it for an extra $10 a month. The only complaint I have is that some of the auto reminder featuresCan be annoying and difficult to find in order to shut off even after clients stop working with me..Version: 6.2.1
✓ Simple PracticeThis EMR product has made managing my physical therapy practice a dream!! The patient portal allows my patients to schedule or cancel appointments on their time. Patients love picking the appointments that suite them. The secure credit card processing is so efficient. The note taking allows me to use voice to text ! I can down load imaging and patient medical history documents easily. I am blown away s how much it has impacted my practice!! Thank you!!.Version: 9.6.1
✓ From Group to Solo PracticeI used Simple Practice while I was with a group practice I worked with in the past. I totally believe in your software because it does exactly what you describe. It’s very convenient to have it connected to my phone and be able to respond immediately by getting my messages, appointment reminder and the option to change/ reschedule appointments. Now I am moving towards a 100% telehealth practice and I am looking forward to using Simple Practice again..Version: 6.3.1
✓ Good workflowI don't have any experience with another similar platform but for what I use it for on a daily basis it gets the job done. As long as the company continues to listen to it's users and makes adjustments then I look forward to continued use of this app. Support seems responsive. Telehealth can have it's problems like the link is bad or offer similar issues but for the most part it works really well. I would like to see the video option work more like ZOOM though🙂..Version: 9.6.1
😕 SimplePractice for Clinicians Negative Reviews
