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HotDoc App User Positive Comments 2024
HotDoc app received 45 positive comments and reviews by users. Can you share your positive thoughts about hotdoc?
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HotDoc for Positive User Reviews
✓ HOTDOCVery easy to follow and understand to book in to my GP and then be updated as my appointment time arrives. Excellent additional tool to my life ..Version: 5.0000.0
✓ DifficultiesI have had this app for such a long time. I had booked through it, was able to confirm etc… then everything began to glitch. I don’t get the initial email about the upcoming appointment nor do I find my number in the queue anymore. I have done all the trouble shooting suggestions and even downloaded the app again. I did not start from a new account only refreshed as I had appointments booked. I sometimes get messages about appointments but it’s random. I do not get to know where I am in the queue. I often ring to check if my answers got through. I am increasingly confused and disappointed with this app..Version: 3.0003.0
✓ Fantastic App For Doing Doctors AppointmentsIf you have a medical condition or need to see speak with your physician doctor, this app is fantastic because you can if you’re own physician doctor is extremely busy & appointments have waiting times. Well this app can allow you the opportunity to book appointments with your physician, doctor, specialists in advance, it doesn’t cost you anything & they also send you texts & emails reminders when you next appointment is scheduled..Version: 5.0000.0
✓ Easy to use for familyI recently needed to switch to this app to retain access for booking appointments with our preferred Dr’s. It is easy to navigate and I like how you end up with a list of your favourite GP’s. Reminders are useful and the adding to the calendar a handy option. The only improvement we would suggest is the ability for confirmation txt messages to be sent to the family member for whom the booking is made. Thank you for the additional information about the background of the Doctors as well. Interesting and reassuring..Version: 2.258.0
✓ Very niceService are Responsibility ,High quality and professional.Version: 5.0027.0
✓ Nearly perfect!!App works great, all medicos in one place and easy to add or remove a practitioner as necessary plus easy to see upcoming appointments and / or add to calendar. The ONE annoying thing is the email reminder. While the header says the right appointment time, the body of the message, which attracts your eyes first, shows the date in UTC, many hours different from local time. Annoying, confusing and an unnecessary oversight by programmers… please correct it. Everything else is fine, Thank you. Bob..Version: 4.0006.0
✓ Great appGreat app, quick and easy way to make an appointment.Version: 2.240.0
✓ Basically easy to useIt’s great to see the dates not just for today but for later dates and different drs, plus searching for other medical clinics and specialists. Easy to book, but if the clinic changes anything about the appointment all I see is that there’s been a change in the appointment. I am too busy sometimes to even stop to call. Also, at the moment HotDoc doesn’t let me make long appointments, and when I reply to the confirmation and click yes I’m coming. It asks if I have hotdoc which I’ve had for over 2-3 years to download the app and manage apts there. But I can’t see the past and with that text reminder I go into the hotdoc and say yes, but still acts like I don’t have it. Wet confusing. It never did this (for about 6 months minimum).Version: 2.73.0
✓ Very efficientBooking with HotDoc is really easy and fast. Selecting the consultation type and available appointment is so efficient. It saves me time and it must be easier for the surgery reception staff - less trying to juggle ringing phones and speak to patients at the front desk. It would be good if all doctors’ appointments could be made this way; additional screening processes could be added where a doctor has limited capacity or isn’t taking new patients for example..Version: 2.387.0
✓ Hot Doc ReviewI have an Excellent GP and am so very grateful for him He is a very dedicated and knowledgeable GP I feel at peace knowing I have a GP who I can trust and not having family support in this state gives me a feeling of security to not only myself but my son and grandson who live in Melbourne Being able to use Hot Doc enables me to book conveniently from home With GPs getting booked out in advance it is important to have this App to ensure one can get an appointment when/if necessary To ring and book an appointment often is a time consuming and an inconvenience as you are put on hold which one does NOT need I am a very satisfied Hot Doc App user With Thanks and Gratitude.Version: 4.0041.0
✓ Hooray Hot Doc is back!This is so convenient to use. I can clearly see what appointments are available and so can choose one that suits me. I get a confirmation email so I know the appointment has been made and a text message reminder either on the day or the day before. I love the reminder service as it prevents me from forgetting an appointment. I can also cancel and or change appointments too. I much prefer this to making telephone appointments..Version: 4.0049.1
✓ Great app but telehealth?Hi, this is a great & easy app to use to look at the doctors schedules & book in at a convenient time without having to ring the surgery. A booking I had made was apparently marked as a telehealth appointment so I had the doctor ring me when I was just about at the front door. I don't remember seeing anything about telehealth when I made the booking, & can't find it mentioned anywhere in my confirmed booking in the app. It would be great if this was visible somewhere in the booking as I felt bad that I didn't know I'd made a telehealth booking. Thank you!.Version: 2.264.0
✓ Thanks HotDoc! 🥰I’ve used HotDoc for years and it’s always been incredibly useful - for booking urgent appointments out of hours, organising routine appointments conveniently, and finding new health care practitioners. Last night it really shone though - I had an extremely painful eye inflammation and was extremely light sensitive so even looking at my phone was difficult. But thanks to HotDoc I was able to find a nearby optometrist with availability for that morning and book in with my stored details in a matter of a few clicks and about 20 seconds. The relief I felt at knowing there was a reliable, trustworthy app there to help me when I really needed it was huge. Thanks HotDoc!.Version: 4.0023.0
✓ Such a great user experience!Firstly, let me express my appreciation to whoever was involved in designing and developing this app. I'm an app designer myself and I'm dealing with these things on a daily basis but this is just the next level! Well done guys! Secondly, the booking and finding my GP was simple and intuitive but the one that I'm impressed with the most was when I checked into my Dr office I got a notification showing my place in the queue in real-time! This is great because there are multiple doctors here and often difficult to understand how many people are being ahead of you in the queue!.Version: 5.0025.0
✓ So easy to useBeing able to see times that my Doctor is available and making a booking without waiting on the phone is a huge help in planning my day. A suggestion for future updates is the ability to cancel an appointment with the on duty nurse through the app as you can so easily do now with a Doctors appointment. I had made an appointment with the duty nurse to get my flu shot then became ill (not the flu) and needed to cancel my appointment but then had to phone the receptionist with the normal waiting period online before they were able to attend to my request. The staff on the phones are very busy all day with far more urgent matters than a simple cancellation. The ability as mentioned above to cancel a Duty nurses appointment along with a Doctors appointment would make things so much easier..Version: 2.200.0
✓ Stella processGot sorted at light speed..Version: 3.0032.0
✓ Amazing AppEasier and don’t have to wait on the phone for ages.Version: 5.0025.0
✓ I don’t see the problems......After reading through several of the negative comments, it strikes me they are not a problem of the Hot Doc app, but problems caused by extenuating circumstances outside of the control of the good people who keep this app service running. I think this is a great app and while I’m not overly happy about the ever creeping takeover by technology, this service takes away stress for the person making an appointment and the staff at doctors clinics being tied up answering the phone. 👍🏻.Version: 2.111.0
✓ A helpful addition to any home!HotDoc has made my life so much easier when making appointments for my child. Her doctor works within the same company across two sites so I can easily see which is the next available (and also book Telehealths when we need something like a script repeat) The app works seamlessly for me - I haven’t had any mixups at all and there is no comparison to other booking apps that I have used previously - Excellent ⭐️⭐️⭐️⭐️⭐️.Version: 4.0009.0
✓ One of the best Apps I have !!I’ve used the HotDoc app now for the past 3 years. It has never let me down! It provides me with all available times and days with my preferred doctor. It’s so easy to book a suitable time as you can see them on the app. Once you’ve booked an appointment , you will confirm it through your email. You can change or delete appointments at any time with the app. It’s highly recommended :-).Version: 2.408.0
✓ Fast and accurate.I use HotDoc to book 90% of my appointments. It is so easy to use. I can choose my own Dr, days, times etc and i can also choose whether it is a visit to them or via tele health too. Choosing appointment times and dates are really easy. You can read all the back ground info about each different Dr and make an informed choice on who you want to see. You see all of the available appointments and pick one. Perfect communication via email and text messages to confirm, check and approve, cancel or change appointments too. Perfect..Version: 4.0006.0
✓ Great Staff & serviceWhenever I have to change my appointments around the staff at Chermside Smart Clinic are very accommodating nothing is an issue and will give options if possible. I have had appointments with several different Doctors and all my questions and problems are addressed and resolved. My experiences with the nurses has been very positive. Attending to the issue at hand with professionalism. I would recommend this Smart Clinic..Version: 5.0024.0
✓ Pretty good, couple glitchesOn the whole, love the app. Use it for myself and my parents’ appointments. Two problems: #1. Sometimes when you change / cancel an appointment, even after two days, it still doesn’t refresh in the app, even after opening and closing. #2. My parents are concession card holders so often get bulk billed, but HotDoc tries to force me to enter bank details for the appointment confirmation. This is a breach of national principles - a party is never to ask for personal information that isn’t essential in offering the service. But on the whole, great app!.Version: 5.0025.0
✓ Great app!Easy to use. Love the fact that you can make your own bookings and if you are new to a medical centre that you can fill in the new applicant forms right on the app/site. Makes it so much easier then your not in a rush once your in queue to have to fill out documents with shared pens and clipboards. The only thing I find isn’t updated on the app is it doesn’t cover all Covid-19 vaccine centres within your area. Like pharmacies and such. It gives you such a small and limited list of what is really available to you..Version: 2.4408.0
✓ Emergency terrible pain 81 year oldI have been in awful pain for days I rang an ambulance I had to folllow them I REALLY tried!!!! I had to go left into Mc Entyre they said then make a uturn I DID, and was back on Main North Rd, I had no option in agony and made it home WORST EXPERIENCE OF MY LIFE still in agony left upperback I also in agony drove to Salisbury medical (on corner 5 Way) but the Dr was not in! Please don’t let me just die here in bed but I must admit I may be best can’t take this pain.Version: 3.0105.0
✓ Quick to make appointments• Better than ringing the Medical Centre and waiting to speak to a receptionist. • After you learn how to use this HotDoc App, it’s quick and simple to make my appointments. • This HotDoc App is installed on my iPhone & iPad. They sync so both of them show the same info. • I don’t call the Medical Centre to make appointments anymore. • My 84 year old Mum uses her iPhone and iPad. However, it took a few weeks to teach and help her to use it. She has some trouble using it on her own, and calls me for help every time lol.Version: 2.200.0
✓ Updates to the appYes I like the ease of booking appointments, but, when the app is updated and my iPad is an older version I am unable to update and as a result the app no longer works on my iPad. I’m an older citizen (Pensioner) and do not have the cash to purchase a new iPad, nor do I need a new iPad, and found that, by booking appointments through this app I could organise my days much easier but not now. Why do they not give an alternative or at least leave part app to the previous settings..Version: 5.0011.0
✓ HotDocEasy app to use. I like the option to add the appointment to your calendar..Version: 2.408.0
✓ Works well. Better than ringingAs above..Version: 4.0006.0
✓ Great app. Never had an error with this app.Have been using this app since it commenced. Have used it many many times and have never had an error or mistake with using it. It is simple to use and makes the process or making an appointment, recording it to your calendar and giving confirmations and reminders an easy process. Suggestion. Apps that work flawlessly should be left alone and not upgraded. Upgrading for visual improvements tend to end up flawed. Tony Hyde.Version: 5.0024.0
✓ Review on the HotDoc PlatformHotDoc makes it easy to check in, check how long until your about to be called in for example 3rd, 2nd or 2st in the que. also it makes it easy to check in, just open the application and there it is right there my appointment notice and it says check in with the availability of tapping on the check in. Making appointments is very convenient, rather than standing on the phone for up to several minutes I can just go into HotDoc and book an appointment/s Thank you to the creators or the app and I will continue to use HotDoc..Version: 4.0023.0
✓ Excellent and very useful appUse Hotdoc for all my medical needs including Covid appointments and regular doc visits. Easy to use and appts go straight into my calendar. Highly recommended by me for personal and family use..Version: 2.397.0
✓ It’s so easy to book an appointmentI particularly like that you can advise the doctor about your reason for the visit. An overview of the appointment times and days helps you plan your visit, instead of just taking an appointment that’s offered verbally. I would only query whether it could be explained whether certain procedures require a long appointment and whether a double appointment is the same as a long one..Version: 4.0041.0
✓ It works great for meThe HotDoc app is easy to use whether you're making doctors appointments, dental appointments etc. You get to choose what services you add and this includes family members or anyone else you need to make appointments for. It's straightforward, fast and you will even be notified if an appointment needs to be changed. I have been using it for well over a year and it's the only way I make appointments. 5 stars, great app..Version: 5.0011.0
✓ Very excellentI feel the app is the best thing that happen only thing is when you go on usually weeks that you can’t go and booked as it’s booked out and then you got to ring on the day to make a appt if you get in I think the app should able you to make a appt and the on s you got to ring that morning leave them for people that are sick or just need to see a Dr that day but if you just booking a appt a week or 2 ahead you should able too.Version: 2.264.0
✓ Great no waiting on the phoneThis is the best thing ever. I am so sick and tired of waiting on the phone for 20 minutes plus to be told the next available appointment is in 4 weeks. Now I can just go on here not waste anymore of my time waiting on the phone. Also let’s me know how many people are in front of me so I know how long I have to wait. I can sign in on my phone without having to see anyone so love this app.Version: 2.329.0
✓ Booking a second AstraZeneca vaccinationHotDoc is an excellent app but, like most things, can do with a little tweaking. The HotDoc app and website states that the standard AZ interval for a second dose is 12 weeks, however, given the current situation in Greater Sydney, patients have the option of a 6 week interval between doses. The app and website blocks any attempt to book a second dose before 12 from the first dose. Can this be fixed?.Version: 2.371.0
✓ Very good appsI love this apps it’s give us an opportunity to choose the day and time suits us to go to see the doctor. I would have give it 5 stars it this app have the comment option. If you can add that option for us to use to write something for the doctor without double booking will be very helpful and save times for everyone. Yesterday I booked an appointment for my mum to see the doctor for flu injection but there wasn’t have any option for me to add my reason to see doctor. Because of my first time make online booking I want to making sure my mum will have the flu vaccine on the appointment day. Luckily I give the clinic a call to add that on their end otherwise she may not have the flu vaccine on that days. So that was a double booking and it’s was a bit of wasting my time. Please I hope you do considering about the comment option on the app thank you!.Version: 2.4402.0
✓ Awesome AppI absolutely LOVE this app. My regular doctor only works at my local clinic on Monday’s and is very popular. He is also away sometimes due to long weekends, holidays, etc and I used to have to call the clinic during work hours and try to go through his schedule, then try to fit an appointment in around my work schedule, which could be a real pain in the bum and takes up time on the phone with the girls. Now I can access HotDoc at my leisure, day or night and completely take my time choosing a suitable appointment, without having to rush a phone call during work hours. It gives me his schedule weeks ahead of time and is so easy to use. You only have to fill in your details at the start and it remembers your choices then brings them up again the next time for you. It also gets you to confirm your appointment before the day, sends a reminder on the day and adds the appointment to your calendar. All in all a brilliant and very convenient app!.Version: 2.233.0
✓ HotDoc AppWorks brilliantly! All of your treating or possible treating specialists are all attached to your profile. One place for all your medical information. Appt making is a breeze. Having the ability to write to your doctor what scripts you usually need when visiting, if an existing patient, makes it easier to remember and saves the doctors, medical staff and receptionists precious time. I’m also enjoying the new additions eg phone consult, prescription request, if an existing patient, and the ability to make my appointments well in advance as the surgery is very busy and popular due to all who work there and make this surgery a wonderfully inviting space for all. It also frees up the excellent reception staff’s time so they don’t have to keep answering phones and can attend to other duties, I imagine the volume of calls have decreased etc…I at least hope for them, which makes a happy business. Thanks to the wonderful reception team. They truly are the best and know their medical care and system so well. Thanks Ladies, as always!.Version: 3.0003.0
✓ A.J.NExcellent.Version: 2.186.0
✓ ConvenientReally appreciate the convenience of the app, especially being able to make appointments outside office hours. Only complaint is with the last update, scrolling went from smooth and continuous to clunky. When you’re finger leaves the screen, the page stops scrolling instead of continuing. I’m not sure if that was on purpose or not, but when you’re scrolling through all the available appointments, it requires more scrolls, takes longer and is uncomfortable when you’re used to every other app scrolling smoothly like this one used to. A minor complaint but has a surprisingly negative impact on the usage of the app..Version: 2.240.0
✓ Easy to useI found this app really easy to use, now that I’m seeing a dr who allows online bookings. It was nice and easy to add to my calendar as well, giving me the option of which calendar I wanted to add it to. Usually I prefer to call and make my appointments, but the ease of use, and the ability to use the app outside of business hours is really useful, esp if you’re like me and remember to do things once everything is closed!!.Version: 2.329.0
✓ Alexandra dorrington and Daryl dorrington re dr Lucas de sequoiaDr Lucas is such a very amazing docter he is the bestever thorough and complete he speclises in all other areas also like skin cancer , removes lumps, cosmetic surgeon also if you want the best of the best make a appt and see for yourself how great this dr is he has been looking after us for quiet a while and remains our local gp thank you dr Lucas de sequoia for everything you have done for us looking after our health and well being god bless you ♥️♥️♥️.Version: 4.0049.1
✓ Online info collectionAs a booking app it’s great and easy to use. My only problem is that the site requests information: Name, DOB, Medicare number that the site claims it will use to provide better health care etc and states that it will collect information sensitive and non sensitive. Collection and storage of this information is always a risk of theft by hackers. All businesses should think seriously about why they need this information. Any obviously I didn’t agree with the site terms and conditions..Version: 5.0011.0
😕 HotDoc Negative Reviews
