Salesforce Authenticator App SupportSalesforce.com

Salesforce Authenticator App Support

4.5
4.58771 star

Total 3,561 Ratings

What is Salesforce Authenticator? Description of Salesforce Authenticator

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity.

Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator.

Location Data & Privacy
If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help.

Battery Usage
Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.


  1. Salesforce Authenticator App User Reviews
  2. Salesforce Authenticator Pros
  3. Salesforce Authenticator Cons
  4. Is Salesforce Authenticator legit?
  5. Should I download Salesforce Authenticator?
  6. Salesforce Authenticator Screenshots
  7. Product details of Salesforce Authenticator

Salesforce Authenticator App User Reviews

What do you think about Salesforce Authenticator app? Ask the appsupports.co community a question about Salesforce Authenticator!

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Salesforce Authenticator Pros

Great appThe only little issue is that the “remember this location” feature doesn’t work too often because the address pick up is very sensitive. If I move to another room in the office, it thinks I’m at a different address.Pearlsmommy1Version: 3.3.2

Awesome!Best in class authenticator! I use it for all my 2FA's everyday and it never fails me..AlinEnache1Version: 2.6.1

✓   Salesforce Authenticator Positive Reviews

Salesforce Authenticator Cons

The “always approve from this location” feature doesn’t workI always log in to sales force from the same location at the same docking station on every day, and every day I check off the box that has the option “always approve from this location” yet, EVERY DAY,2-3 times a day, I have to re authenticate my account when it times out and it NEVER AUTO APPROVES. It is very frustrating, if the feature doesn’t work, don’t offer it in the app, it would be beneficial to fix this aspect or just leave it out entirely..An angry employeeVersion: 3.3

If 2FA is the point it’s ok… if efficiency and ease… not so muchI work remotely from the same location, same laptop , same browser everyday. I set this app to allow logins from these “same” things automatically and it never works. I’ve updated the settings on my phone to the suggested settings but it doesn’t help. I’m all for security but also for tech that works… this does not..XYZCORPVersion: 3.12.0

✗   Salesforce Authenticator Negative Reviews


Is Salesforce Authenticator legit?

Yes. Salesforce Authenticator is 100% legit to us. This conclusion was arrived at by running over 3,561 Salesforce Authenticator user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Salesforce Authenticator is 84.8/100.


Is Salesforce Authenticator safe?

Yes. Salesforce Authenticator is quiet safe to use. This is based on our NLP analysis of over 3,561 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for Salesforce Authenticator is 88.3/100.


Should I download Salesforce Authenticator?

There have been no security reports that makes Salesforce Authenticator a dangerous app to use on your smartphone right now.


Salesforce Authenticator Screenshots

  • salesforce authenticator iphone screenshot 1
  • salesforce authenticator iphone screenshot 2
  • salesforce authenticator iphone screenshot 3
  • salesforce authenticator iphone screenshot 4

Product details of Salesforce Authenticator

App Name:
Salesforce Authenticator
App Version:
4.1.0
Developer:
Salesforce.com
Legitimacy Score:
84.8/100
Safety Score:
88.3/100
Content Rating:
4+ Contains no objectionable material!
Category:
Business, Utilities
Language:
CS DA NL EN FI FR DE EL HU ID IT JA KO NB PL PT RO RU ZH ES SV TH ZH TR UK VI   
App Size:
131.74 MB
Price:
Free
Bundle Id:
com.salesforce.authenticator1
Relase Date:
08 January 2014, Wednesday
Last Update:
08 March 2024, Friday - 17:39
Compatibility:
IOS 11.0 or later

Salesforce Authenticator 4.1.0 Update Note
✱ Version History

- We added clarifications about how the Salesforce Authenticator app uses your location data and protects your privacy. - We added a setting to log app activity, which we use to resolve issues faster. The activity logs are shared only when you send u....

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