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ABA English - Learn English App Complaints & User Negative Comments 2024
ABA English - Learn English app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using ABA English - Learn English? Can you share your negative thoughts about aba english - learn english?
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ABA English - Learn English for Negative User Reviews
✓ AbonnementJ’aimerais savoir pourquoi je dois payer 74.99$ cette année, alors que j’ai payé 14.99$ en 2020 et en 2019. Quel changement a été apporté à mon compte? Je trouve que c’est trop cher pour l’utilisation que j’ai fait depuis les 2 dernières années. Merci de me répondre rapidement. Claudette Allard ID B64401482.Version: 4.13.0
✓ I don’t recommend it.I have payed and they have canceled my plan..Version: 3.0.1
✓ Subscription fraud and terrible serviceI bought the application through Apple with a big discount just to try if it is efficient for me. There were no ticks to put regarding automatic subscription, this subscription was not displayed as part of Subscriptions in Apple, where I do see my other automatic subscriptions, there was no friendly reminder from Aba, mentioning there would be a payment made in several days, otherwise, with Apple subscriptions I always get this reminder and can cancel if needed. I bought the app through apple, so they must not take payments outside Apple. I am not planning to use the app as it is not really efficient and for sure i would not buy it for full price. I contacted Aba through mail as there is no phone number to reach them at all. They just keep sending formal phrases that i automatically agreed to subscription when buying the app...I saw some bad reviews in Apple from people with exactly the same issue as me. I cancelled the subscription the next day after the payment was made and suggested they deleted my account completely to ensure i don’t use it. The company has very bad approach to customers and just ignores any details and problems you mention to them. I paid through Paypal and opened a claim. Paypal reviewed all the information I provided and gave me full refund. Don’t hesitate to open claims either in Paypal or with your Visa at the bank. The workflow of this company is really fraudulent!.Version: 3.25.0
✓ Cancel my subscription &poor contactI want to cancel my subscription there is no contact info, do yo have phone number, or any body email to contact with. I need you to cancel my subscription Immediately because it doesn’t worth. There is a technical issues with this app. Cancel my subscription now!!!!!!!.Version: 3.21.0
✓ Beware of this app when you pay directlyI’ve bought subscription a year ago via their site for 15$. Last week I’ve received email that my VISA card was charged with 75$. I was shocked, because it was charged without notifying me. I wrote them that I didn’t use their app during half a year. It is not suitable for me and I don’ t want to use it anymore. But they don’t refund my money. They tricked their users: automatically charge and don’t provide simple way to cancel subscription..Version: 3.19.1
✓ Offres de renouvellementLa formation est interessante, mais le service après vente est une calamité ... ça fait trois fois que je renouvelle l’offre qui m’est faite et à chaque fois, une semaine plus tard je reçois à nouveau une demande pour renouveller... et finalement c’est pas encore fait. Il faudrait que vous lisiez vos courriels....Version: 4.13.0
✓ Can’t watch the video classI’m so disappointed I cannot watch the video class, I think is something wrong with the last version. Could you fix it as soon as possible please??? I’m so mad at this situation. I’m supposed to be prime and watch it several time but I can’t!!!.Version: 3.9.4
✓ Video class not up datedAs I was trying o complete my unit the video class just wont work as it is a video from the beginning of the unit. It’s asking me to complete the unit but I cant as it is not my fault. The only way to contact support via app offers only number ??? Not happy just wasting my time..Version: 3.9.4
✓ Awful service. Take care!!!Take care with this company!!!! They will charge you for a subscription that you don’t want. If you need to cancel they won’t answer. After one year, they renew automatically my subscription. I asked to cancel my subscription but they renew and charged me $89,99! I was luck to have paypal and they will open a process to help me. I have hope to get my money back..Version: 3.9.3
✓ DissatisfiedI activated the free days to know the application and the amount was charged to my account! do not sign! I am very dissatisfied.Version: 3.13.1
✓ Erro no appEstou precisando de ajuda, nao consigo passar de um exercício apesar de fazê-lo corretamente, conforme arquivo em anexo. Da mesma forma, nao consigo entrar em contato com voces atraves do app.Version: 4.3.0
✓ Attention: votre carte de creditJe n’ai jamais demandé de renouvellement, et rien ne l’indique sur ma gestion d’abonnement. Il vous offre l’inscription à un prix attirant de 30$, garde vos donnés de la carte, et sans aucun préavis, viennent prélever plus que 100$ de la carte. Le jour meme ou j’ai vu passer le retrait, j’ai fait une plainte, mais une certaine Penelope (probablement un serveur, car pas de telephone qui repond!) me dit dommage pour moi par ce qu’il fallait lire leur petite politique (de con) qui permet de prendre le montant complet du cours (dont je n’ai jamais été informé) sans m’aviser. Qu’est ce qui vous empêche d’annuler un service que je n’ai pas utilsé et ne veux pas utiliser? Cela s’appelle de l’arnaque. Remarquez qu’il y a plusieurs commentIres identiques au mien! Je suis surpris comment apple permet cet arnaque déguisé!.Version: 4.11.1
✓ Be careful of the auto renewal payment!It’s been an year I’ve subscribed to this app. Today they try to make a 89 euros payment out of my credit card, because it was set as auto renewal (I forgot ). Luckily my bank didn’t let it happen. As it’s very likely you can’t get your money back if it wasn’t your first payment. Btw the app itself is not bad. But I don’t like this tricky setting..Version: 4.15.0
✓ Terrible updateIn speak section we have to press buttons 3 time in each sentence. It's pretty ridiculous, especially that they are in different place on screen (middle, right). It's a big waste of time compared to previous version..Version: 2.10.0
✓ Not workingThe app is not working after the latest update. I’m entering the correct answer (I verified it with the hint answer they provide), but it still recognizes it as a wrong answer, highlighting the part which is exactly the same as in their answer. Very frustrating for a paid user..Version: 4.2.0
✓ This is theft - c’est du vol!This people send you an offer first time, you accept and one year later they charge without any notice for the renewal at full price... when you ask for reimbursement, the answer is it’s your problem, you should read carefully the rules because you were supposed to advise us five days before... like one year later I’ll remember you if I don’t use your services. Shame one you! I’ve just submitted a complain about it with PayPal!.Version: 4.2.0
✓ Bad Company!!!Bad company. I signed up for a year worth $ 15. Now they have discounted $ 75 saying the automatic renewal has been done. They did not send any notice about the renewal and the amount. The impression I have is that they do it on purpose. I demand my money back!!! They replied to my email saying they will not return my money. Bad company —- 01/18 - After sending an email asking for the cancellation and copy of the contract, the company has not yet canceled the automatic renewal and has not sent me the contract. I sent three more emails and they didn't answer me. Apple should ban this type of company from the app store! —- 01/20 - And according to the law, there is a period of cancellation of the service if it is the client's will and the amount must be returned in full. This is true for the United States, England and other countries. Does ABA English not take the law and customer satisfaction into account?.Version: 3.20.1
✓ Pity..I loved the old version but the new is too easy and very short.. before, I learnt a lot vocabulary, but now there are just four ridiculous exercises with a similar vocabulary..Version: 3.18.0
✓ AttentionC’est la meilleure méthode que j’ai trouvé dans tout ce que j’ai essayé. Faire attention à annuler le renouvellement car ils ne préviennent pas et ça passe sur votre carte de crédit..Version: 4.4.0
✓ AVOID AT ALL COST -SCAMFirst off, the app itself is very mediocre and very slow to progress. The reward system is not incentivizing and some of the teachers aren’t even native speakers. In addition, I requested to cancel my subscription more than 5 days prior and their app failed to submit the request even though it said it was successful. As a result, they charged me for another renewal and they REFUSE to return my money despite my claim and my dissatisfaction with their services. They don’t care about giving you a good experience and customer satisfaction. All they care about is money. AVOID.Version: 4.5.1
✓ Annulation de mon abonnementBonjour, je veux annuler mon abonnement automatique , j’ai bien suivi les instructions mais mon téléphone me dit que je n’ai aucun abonnement en cours. Comment puis je m’assurer que je n’aurai pas de renouvellement? Avez vous un numéro de téléphone ou autre ? Merci.Version: 4.4.0
✓ Buena app con mala política de compraventaLa app creo que es muy buena y no necesitarían jugar a engañar con la suscripción. Lo hacen de tal forma que no te aclaras fácilmente si has comprado o no y un jaleo de precios porque a veces, según dónde, te aparece que la suscripción anual es un precio u otro. Da mucha desconfianza esto y no tendrían necesidad porque la app lo vale. Mejor que sean claros y que no haya que estudiar un máster para saber si eres o no eres premium. De hecho yo ahora no sé lo que soy ni si he pagado. Fatal eso..Version: 3.17.0
✓ The courses are not accessibleI like this app but the trouble to download courses exists all the time. I can’t access to the clicks. Also can’t download it through the offline channel. I don’t think it’s my internet issue. Please help me to deal with that. Or I just have to unsubscribe it..Version: 3.9.10
✓ ArnaqueAttention à l’arnaque de réabonnement automatique au prix régulier. Difficile de trouver l’endroit pour enlever le réabonnement automatique.Version: 4.22.2
✓ No sounds!Guys, maybe you see my question here , because your tech support didn’t answer me. I bought a subscription but can't use it. There is no sound, and I don't know what to do..Version: 4.25.0
✓ The worst customer serviceIf you want to contact customer service, you lose your time because the phone never answers and if you write an email you will never have a coherent answer to what you wrote or they simply tell you to contact Apple Support..Version: 3.9.10
✓ It’s worst app.I have taken 1 year premium subscription. 15 days before ending my subscription,I requested them to stop auto renewal. But they collected USD 75 unilaterally. We can’t contact them. If we try to contact through the help centre, I received message from them that due to COVID-19 they’re working with limited team and they can’t reply to me. Once you subscribe with this app you can’t come out. They will loot us. I never expected this kind of attitude from them. I can’t understand,How apple is encouraging and supporting this kind of looters..Version: 4.7.1
✓ NiceIt's nice but they should have more exercises....Version: 2.1.1
✓ Help center not respondHelp Center not respond ! I’m get 3 months premium and payed it after 3 weeks the app blocked and no one helps maybe it’s app issue or stolen costumer money! Still waiting respond.Version: 4.40.1
✓ J’ai déjà annuler mon cours et les frais d’inscription sont encore à mon compteJe veux annuler SVP.Version: 4.15.0
✓ UserIt's helpful for first time practice. Once you answer the question, the progress will be saved and you can redo it. I contacted them regarding this issue, but it has not been solved. Getting the subscription cancelled is a challenge and No phone number to contact customer service..Version: 4.46.1
✓ Won’t recognize my Purchased SubscriptionI purchased YEARLY subscription last Feb 2018. Sometime late summer after app update I lost subscription and all progress on app. After providing copy of PAID Receipt to customer service they responded that premium account doesn’t correspond with my Apple ID email used to purchase subscription. Now I’m up for yearly renewal and still don’t have access to premium services paid for in 2018! It is very frustrating not having access to a program I paid for..Version: 3.9.2
✓ Abonnement automatique.Le cours est bien fait. Par contre, pour annuler un abonnement, c’est catastrophique. J’ai payé mars 2019. En 2020, je vous ai demandé de ne pas renouveler cet abonnement, vous l’avez renouvelé quand même. J’ai tenté de vous rejoindre mais vous m’avez envoyé en Espagne. Aucun retour de votre part.aucune réponse à mes messages. Cette année, la même chose, renouvellement sans aucune note de votre part avisant que le renouvellement était bientôt à échéance. Honte à vous!.Version: 4.15.0
✓ Don’t pay for these scammersI subscribed to this App but had many issues, the App crashed many times. I sent email to support but no one respond to my email. There is no way to cancel automatically subscription, the site is not responding. The app billed me and they refused to refund. They said that you can give it to someone if you don’t use!!! Never see businesses that treat their customers like these guys..Version: 4.5.1
✓ Gutes SystemDas System hinter ABA English ist wirklich gut, nur wäre es noch angenehmer wenn die Sätze zum Nachsprechen länger wären und man nicht schon bei einem ein-Wort-Satz nachsprechen müsste, dadurch zieht es sich. Außerdem schließt sich die App immer wieder nach 2 Minuten oder geht zum Anfang zurück mitten in einer Prüfung oder lässt sich erst garnicht öffnen, wodurch das Interesse am lernen deutlich nachlässt..Version: 4.2.0
✓ They charged me for all year but app doesn’t workI was charged automatic for all year in January but 2 months later app stop working and ask me to pay again and update for premium. I was trying to contact ABA via fb, massanger , email but they don’t respond . I don’t recommend... very bad customer service.Version: 4.2.1
✓ Does not work without internet!!!It does not work without internet!!! I payed full price for the year and can not use it at all, as I do not have an instant internet connection. I am working on the ship. I wrote few times already asking to fix the problem with my account, but there is no reaction at all! Hope this time somebody would read my message and help me to fix it finally!.Version: 3.9.10
✓ Be careful with renewal chargesThese people charge much more than are supposed without giving any noticed during renewals, so be very careful. They are not honest.Version: 2.6.1
✓ Poor customer supportThey use automatic renewal system even not in apple store subscription. I checked mail and subscription before, it wasn’t have that but it purchased any other info. They ripped my money without any notice. I sent email there help desk, talk same things. Absolutely poor customer support.Version: 3.20.2
✓ Arnaque-scammedDo not subscribe! Even with confirmation of cancellation they charge 101$/ year. Not worth it. J’ai reçu 3 année de suite une confirmation d’annulation d’abonnement et on continue à charger 101$ par an. J’avais pris l’essaie gratuit et ça ne vaut absolument rien..Version: 4.11.0
✓ AttentionIls ont change leur politique et vous chargeront 125 usd a tous les 2 ans maintenant.Version: 4.8.1
✓ Can't download course contentKeeps showing check your internet.Version: 3.9.2
✓ The pronunciation is very difficult to understandThe teaching method is very cool, but the pronunciation is terrible. Could have a cleaner sound pqrq facilitate. Some audios are impossible to understand, the voice is similar to that of a 90 year old..Version: 3.9.6
✓ FraudI made subscribe for one month but this is several months that they deduct money from my account, in help center I sent massage for cancel it but they didn’t and charge again on me even they didn’t contact me. I open fraud case on my bank for refund my money. DO NOT USE THIS ACADEMY..Version: 3.10.0
✓ Do not recommend!After purchasing subscription and updating my app it still seems to be basic version with option premium to buy. Recovering the purchase did not help either. Asked for refund 2 days ago (according to their policy there is 2 weeks to cancel order) and they‚ve sent me completely irrelevant answer about annual renewal. Asked again and still waiting for response:/.Version: 3.14.0
✓ First payment was $23 and in the renovation I paid $110. Its too much.It is inappropriate..Version: 4.9.1
✓ Cancelamento não efetuadoEstou há dias tentando cancelar minha inscrição e ninguém me manda resposta nenhuma se o cancelamento foi efetuado. Por favor entrem em contato para confirmar meu cancelamento. Obrigada!.Version: 3.13.1
✓ 0Mauvais service, ils m'ont chargés quand j'ai demandé à arrêter mon abonnement..Version: 4.7.1
✓ Sonido de videoIntento reproducir los videos pero salen sin sonido.Version: 3.5.0
✓ I would give 0 stars if I could...AVOID! They charged me with their premium fee although I’d let them know I didn’t want to renew my premium subscription. Once I contacted the support team, they have promised me a refund which has never arrived! They now keep ignoring my reclaims and this is very unprofessional and annoying..Version: 3.7.2
✓ Terrible applicationI’ve canceled subscription a year ago but they are getting my money. I don’t want to continue and I want my money back.Version: 4.5.0
✓ Annulation, critique,En aucun cas vous avez le droit de prendre de l’argent sans autorisation des cartes visa du client . C est une transaction frauduleuse lorsque vous garder lés numéro des cartes de vos clients pour leur faire payer des montants d’argent très élevés comme renouvellement. L’abonnement et renouvellement devrait être consenti avec les conditions et les montants à payer Je n’ai plus le goût d’apprendre l’anglais avec vous . Vous m’avez déçu ..Version: 2.6.1
✓ Remember!!Once you Buy, you CAN,T cancel it.Guys, be aware of this App. You can unsubscribe this app anytime from your apple ID as they said on help centre, But you need to keep paying. Sounds weird but it’s ture. I wanted to sort this issue out through help centre but What I received was auto reply written in SPANISH.. unbelievable. If you want to cancel membership I think you need to close your bank account before your renewal date. Please consider of my advise before purchase this app..Version: 3.20.2
✓ Does not work on iPad Air 1App has no sounds and crashes regularly on iOS 12.4. Uninstalled.Version: 4.8.0
✓ Fraud CompanyI bought their subscription last year and since then I hardly used it and I didn’t know without asking me or sending any notification they charged my card again and renewed the subscription. I am now trying to cancel the auto renewal of subscription and cancel the current subscription but their is no option to do that and when you contact their helpdesk to do that, they don’t respond. I’ve tried contacting them several times and their is no response from their end. A big time fraud is happening here..Version: 4.7.0
✓ You got to pay eventually....speechless.Version: 2.2.12
✓ Help pleaseI bough a year premium through their website and now I cannot cancel my membership, already sent them email but they can’t cancel my membership, I don’t even use it anymore. They already changed about $100 without my concern or notice Help please..Version: 4.31.0
✓ Writing part not workingI was very happy with the purchase yesterday but today I’m trying to pass the writing exercise and everything is alright and is not letting me pass to the test please help I don’t want to cancel the subscription. My writing is perfectly fine exactly as the Aswer but it keeps giving me an error and this is exactly why I left this course years ago I thought it would be better by now ..Version: 4.1.0
✓ PLS CANCEL MY SUBSCRIPTION! I can’t cancel it in Apple app!This app is useless for me. Please cancel my subscription, I’m still on free trial. I can’t cancel my subscription via Apple app..Version: 3.11.3
✓ CancellationI already unsubscribed from Apple App the last year, but it still can charge my membership fee automatically this year! Be careful!.Version: 4.18.0
✓ Be careful with themVery careful with them as they are very desperate to sell! I had subscribed for one year, but they kept my payment information and charged me at the end of first year for a very high prove without notifying me. I requested a refund but after 8 emails back and forth, they offered me to find someone else to use the product. If you must buy from them, please remove your credit card information right away..Version: 4.6.0
✓ UnsubscribeI want to cancel my subscription please confirm me by email.Version: 4.11.0
✓ Be aware - for automatic renewalI bought the ABA application last year with a big discount (about 25 CAD) to try it if it is efficient for me. The subscription was not displayed as part of the subscription in Apple. Also, I didn't receive any friendly reminder from ABA to mention they would charge me for 130CAD. then I received a bill without any authorization that charged me for 130 CAD, about 6 times more than last year. I emailed the help services and after a lot of efforts, they refund 90 CAD to me. Read all critical review....Version: 4.1.0
✓ DéceptionBonjour, je suis étudiante de vos cours depuis au moins 4 ans peut-être 5 et je suis très déçue de votre nouvelle version des leçons d’ABA. Je préférais la version longue d’apprentissage avec toutes les étapes: la vidéo, la pratique avec le vocabulaire, la leçon écrite, la pratique orale avec les interprètes, la classe vidéo, les exercices écrits. Depuis votre nouvelles version j’ai l’impression de manquer la moitié de la leçon, le n’aime pas ça du tout. Si vos leçons restent dans votre nouvelle version, je ne m’inscrirai plus..Version: 4.12.0
✓ No subtitlesI bought a premium subscription, but no subtitles work, only English is available to choose from. So far, I'm not satisfied, I'm still waiting for a response from the technical centre..Version: 4.43.0
✓ ABA forever?I stopped to study in this app before the paid year ending, because it's British English and I need American English. I didn't find where to cancel, I have problem with my apple ID, and Bingo!, the payment for the second year fall in my card. I cannot find any app support or contact to cancel this course before renovation neither after this disgusting second payment. If you are in UK, that's a good deal, but be careful when you want to cancel your membership.Version: 3.3.1
✓ Paiement en doubleVous avez renouveler mon abonnement par ma carte de crédit et une autre fois par Apple . J’ai payé deux fois pour la même année. S.v.p je veux une correction un seul paiement suffit. Merci.Version: 4.6.0
✓ Keep trying to chargeI have deleted the app and still sends me emails about charges. How is that even possible?.Version: 3.9.5
✓ PésimaLa aplicación hace un año era muy aburrida, no me permitía avanzar, con los cambios de este año han tratado de mejorar pero los video no reproducen el audio. Me descontaron me mi cuenta el valor de renovación premium por un año de un curso que no me interesa. Les he escrito para des suscribirme no recibo ninguna respuesta. Mal servicio al cliente y mal app..Version: 4.6.0
✓ Subscription forced upon oping this app!I only wanted to have a look at this app and it’s content and I have been subscribed!!! Without my knowledge or consent! It’s disgusting that you do it! I would never ever recommend things like that! Clearly hoping that people don’t check and having to pay the money! Absolutely scandalous!!!!.Version: 3.9.2
✓ Pay attention to your credit cardYou buy One period to test the app. And surprise, your credit card is registered for a whole Life subscription at regular price which is 4X more expensive And you have to send a form to ask do not renew automatically I tried to cancel and get refund at 1st day after the automatic renewing, but they don’t want to know anything.Version: 4.11.4
✓ No tech supportI have downloaded the app and thought it was great so I recommended it to two friends. I have sent them a promo link and one of them purchased through that link which we hadn’t seen was linked to my personal account. I’ve tried to send emails and find support to fix this But didn’t get an answer from anywhere. The app is great but we feel it can’t be trusted..Version: 3.9.2
✓ It’s a fraud!I wanted to try this app only, I never wanted to pay £62!!! for an app. It charged me now and I can’t get back my money. I tried 6 times and I got this message always! “We've determined that your purchase does not meet the conditions for a refund.” This is really unfair and disgusting!.Version: 3.9.9
✓ They taking money without previous notice.Be aware that they taking money without previous notice for yearly subscription. They also don’t have possibility to cancel subscription on their website and you have to send email to support asking to cancel subscription. Other than that is good..Version: 4.11.0
✓ Dark modeCould you release the dark mode for the Mobil version? Thanks in advance..Version: 4.13.1
✓ Not possible to delete the paymentI am try to delete and don’t pay after 7 days trial, is not possible I need to call them. Not download Please someone contact me to delete this and don’t pay 80 £.Version: 3.6.2
🙂 ABA English - Learn English Positive Reviews
ABA English - Learn English works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ABA English - Learn English.
⛔ ABA English - Learn English Problems
