9/11 Museum Audio Guide Negative Reviews

9/11 Museum Audio Guide App Complaints & User Negative Comments 2024

9/11 Museum Audio Guide app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using 9/11 Museum Audio Guide? Can you share your negative thoughts about 9/11 museum audio guide?

9/11 Museum Audio Guide for Negative User Reviews

✓ 9/11Lol.Tyrone NaniVersion: 1.0

✓ False flagThis was an inside job google operation northwoods they've done it before.AwakenedGuyVersion: 1.0

✓ HankusWon't completely download. Made several attempts..QurandapundaVersion: 1.0

✓ Why have I been charged?I don’t understand why I have been charged for this app when it said it was free. I couldn’t get it to work..NowcolorVersion: 2.4

✓ LameBuying tix thru app would be nice..Vulteebt15Version: 1.1

✓ UpdateSays it needs a 366mb update then it downloads and doesn’t work, then you restart the app and it says it needs the update again. Once it finished it says the update failed.Naster-tVersion: 2.4

✓ Better to do a guided tourIt had some good information but was difficult to follow within the exhibits. The maps were unclear as to when to play the recordings. The different types of tours also added an extra level of confusion..Kjj777Version: 1.1

✓ No background playingVery disappointed, does not play in background so no picture taking while using. It also stops when phone locks. Museum is wonderful though. A must see..AnijakeVersion: 1.0

✓ DownloadI thought the app would be cool but it has some bugs, one being it will not finish downloading.ThumparVersion: 1.0

✓ Lacking detailFor a 'memorial' app, this is missing many of the facts of history, which disgraces those who lost their lives to terrorist manipulation. WTC 7 collapse is unmentioned, and bin Laden is repeatedly named, even though the president Bush and his administration said that he was no longer a target... as well as many more facts. Sad, and disgraceful..NewAlexandriaVersion: 1.0

✓ Good app, 2 issuesAudio stops when the phone locks which is frustrating. A cool feature would be implementing iBeacon technology so the app knows where you are in the museum and could speak according to which exhibit the visitor is viewing in the museum..David122Version: 1.0.2

✓ Good content, very poor executionThe audio tracks are very informative and good to listen to throughout the museum. However, the audio stops every time you lock your phone, which will auto lock after about a minute, causing you to have to constantly unlock your phone. They should have tested the app throughout the museum while creating it, to catch egregious errors like these..RsurretteVersion: 1.0.2

✓ Was hoping for betterThe portion of the tour with Robert Denero narrating was all garbled. I deleted the app and reinstalled. The same problem existed. The children/ family narration worked fine..Judy in PAVersion: 1.1

✓ Great Museum Companion. Could use improvementsThis app made my museum experience much better. I was able to listen to different descriptions of the exhibits. The audio clips followed the museum layout allowing me to know that I saw all the exhibits. It was nice having the audio when people crowded around the exhibit info cards. 2 problems with the app - 1) the audio requires a large download that doesn't automatically download when the app is installed. You should do this in advance of your trip if you want to avoid using your data. 2) every time my phone locked the audio would stop playing. I found myself constantly scrolling to prevent my phone from locking.OpinionzzzzzVersion: 1.0.2

✓ Worst app everIt is terrible As soon as I downloaded it it said the update hadn’t worked and didn’t let me use the app.An NBC SN be en by tvVersion: 2.4

✓ Something wrong with the install on ipodI downloaded the app but when I tried to open it on my ipod, it states I need the update, but there is no update available....87eadVersion: 1.0

✓ I can't help but feel insulted...I feel insulted by an app like this. My God Mother, Deborah Kobus, who died with her coworkers in the South Tower. I can't help but feel insulted that people find this in the app store and think this is cool... I feel like this stomps on her memory. Thank you creators, I already life through it each year, I don't need to relive it everyday..Nikkirox15Version: 1.0

✓ Download.The download takes a long time... Other than that BEAUTIFUL 9/11 In Emoji:🇺🇸🌎🗽🌅🏢🏢✈️🌋💥😯😧😢........."..........Version: 1.0

✓ App just spinsI open the app in preparation for a visit and it just spins?.Disappointed %$@%Version: 2.4

✓ Content Great, Functionality Not So MuchAs stated in the title, the content in the app is great but the fact that the audio stops every time your phone screen goes to black is awful. It would be better to offer the audio tracks via iTunes instead of as an app so you don't have to have your phone on and lit up the whole time running your battery to 0..ZinktahVersion: 1.0.2

✓ Great start!I used this app during my visit to the museum. It was very useful in providing a submersion experience. However, the audio stops playing when phone goes to standby. Nevertheless, the app is a great start! Thanks..PH062909Version: 1.0

✓ Remember truth, not PROPAGANDARemember how Agencies starts 3rd World War for corporate profits on petrol. Shame that history is written by TV SHOWS, not by facts, evidence, and logic..SniperacsVersion: 1.0

✓ Good content, difficult to useAgree with previous comments on usage issues. Bring ear buds/headphone with you to avoid lining up to purchase. Book museum visit online to avoid long line up for tickets..Ldt43Version: 1.1

✓ This app takes too long to download (0 stars)This app take SO long to download after the app is downloaded! I hope I never download these kind of apps hated it!!.Wayne_suhVersion: 2.4

✓ Still don't learn!This was a inside job folks! Even high school math can prove 9/11 wrong..... Get mature already!.Uday814Version: 1.0

✓ WowI don't even have to use this app to know it was poorly made. You've been getting the same reviews for almost 4 months now. Prioritize please. Provide an app that people can enjoy an experience with - not one that frustrates and detracts from the museum. Nice work. Keep it up..FoooooodieFREEEEEEAKVersion: 1.0.2

✓ Beautiful but has a pretty big bugAudio stops whenever phone locks. For most people who have their phone set to lock after a couple minutes of inactivity, that means the audio will stop halfway through listening to a particular clip while they're looking at an exhibit..AustiopathVersion: 1.0

✓ Audio and locking problemsI was discouraged that the app does not continue to play audio when you switch to another app like your camera; it's extremely annoying because sometimes the app "reboots" and you loose your place in the audio commentary. I was also discouraged that the app does not prevent the phone from auto locking. Several times throughout the tour, the narrator was cutoff because of this. Fix these issues, and you have a wonderful app..Davem0783Version: 1.0.2

✓ Doesn't seem easy to find the timeline of the day's eventsSuch as when the tower was hit etc.SupermansagaVersion: 1.1

9/11 Museum Audio Guide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 9/11 Museum Audio Guide.