Thumbtack for Professionals App SupportThumbtack, Inc.

Thumbtack For Professionals App Support

4.4
4.4631 star

Total 44,756 Ratings

What is Thumbtack for Professionals? Description of Thumbtack for Professionals

Thumbtack finds you the jobs you need to build a business on your own terms.

Create a free business profile, then tell us what you do, when you work and where you travel. We'll send you job opportunities that match what you're looking for. You only pay when you get a new lead.

With the app, you can run your small business while you're out in the field. Get instant notifications for new leads and customer messages. Respond fast to win the job, so you can rank better on Thumbtack and increase your chances to become a Top Pro.


  1. Thumbtack for Professionals App User Reviews
  2. Thumbtack for Professionals Pros
  3. Thumbtack for Professionals Cons
  4. Is Thumbtack for Professionals legit?
  5. Should I download Thumbtack for Professionals?
  6. Thumbtack for Professionals Screenshots
  7. Product details of Thumbtack for Professionals

Thumbtack for Professionals App User Reviews

What do you think about Thumbtack for Professionals app? Ask the appsupports.co community a question about Thumbtack for Professionals!

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Thumbtack for Professionals Pros

James MWell, let me begin by saying, like others, I too was about to get scammed by a heating and air company! I was told that my unit was too old and that anything manufactured over 20 years ago, the parts are impossible to find. My only option was to replace the entire unit that cost $5,000. I contacted Guardian and talked with Eveline. She was very courteous and explained their company’s policies, services and options for financing available to me. Richard Eppers was scheduled to come to my home and just as Eveline explained, Richard was very prompt on arriving. It only took him about twenty minutes before he had determined that, I did not need to replace my system, it only needed a condenser and coolant. The level of professionalism exhibited by Richard surpassed all I have ever experienced with the heating and air industry. Before Richard arrived the temperature in my home was 80 degrees and within an hour, I was enjoying the comfort of my home of 72 degrees. I can not begin to tell you how fortunate I was to contact Guardian. I know that eventually my unit, being 22 years old, will need to be replaced. When that time comes, I definitely will be using Guardian to replace the entire system. Trust me, Richard and Eveline are the very best in this industry. They definitely “save the day with Expert Service” for me and my family! I highly recommended Guardian for all of your heating, air, plumbing and electrical needs!.James7672Version: 118.0

Very Expensive Leads 😡Thumbtack charges way too much money for leads!!! Customers can contact multiple businesses & thumbtack says it’s your responsibility to secure the job. On one occasion they charged me $120 for a $140 job because the customer said it was “recurring”. As business owners we understand that that’s not always the case. Sometimes people just want a cheaper price or whatever the reason, thumbtack shouldn’t be able to charge that much money. And if you’re lucky enough to manage to get a refund out of them by contacting support, it will only be refunded to your thumbtack account which they will continuously take money from. Yes it’s good for businesses just starting out, but be prepared for them to charge a heck of a lot of money just for leads and some jobs will not be within your preferences (out of your chosen area etc…). Also if you put a cap on the price of leads you limit yourself to getting your business out there. (To top it off you can’t write a review if you rate under 3-4 stars) I rather pay $300 to Yelp or Google than give Thumbtack any more of my money..SunnySide817Version: 276.0

✓   Thumbtack for Professionals Positive Reviews

Thumbtack for Professionals Cons

Be prepared to spend money on fake or false leadsWhen I originally started using this app some years ago it was great however, in the last couple of years lead prices have become ridiculously expensive even for small jobs. When it comes to refunds they never actually give you your money back instead you get a thumbtack credit. I honestly can’t count how many leads I’ve paid for where the customer never even read my message or replied and even in those cases I’ve only received about 20-30% of of refunds. Most recently with the instant book option, I have had many customers that booked me, don’t respond to follow up messages, I show up to the job and they are like “ ohh I forgot to cancel” even then I still haven’t received refunds. So between the cost of the lead, driving out to the job(some jobs about 40 minutes away), loss of time and resources they still believe they should be paid. Another con of this service is the fact that customers can request up to 5 different contractors for an estimate and you still pay for the lead(water heater installation leads are about $60-80, multiple that by 5 and that’s what thumbtack gets for forwarding the lead to you) again even if you don’t get the job you still pay.. why do they deserve to be paid that much for forwarding information? THEY DONT!!! More lazy leech’s of society that expect top dollar for a poor service and sitting on their butts..Billythekid954Version: 281.0

Terrible Business ModelI get SO many people who contact me for work, which would be great if they actually responded to my emails, phone calls or text messages. I’d say about 1/10 customers actually respond to me, which isn’t a huge problem except I get charge any where from $8-$50 per customer, even if they do not intend on talking to me. Thumbtack doesn’t refund for customers who ignore you, which means it completely possible for competitors to contact you daily for work but never follow through in order to make you spend tons of money for a fake lead. It also leaves it open for thumbtack to make fake leads. No matter what I hit my spending budget every week, which is a bit suspicious when the majority of my “leads” do not talk to me. It’s almost like someone wants to charge me as much money as possible regardless if I get work or not. Very very VERY bad business model. Be wary. The only reason I still use it is because I charge extremely high to make up for the poor business model. Unfortunately the customers pay almost double for my services if they find me through thumbtack, all thanks to thumbtacks lead system..Rycm 1Version: 276.0

✗   Thumbtack for Professionals Negative Reviews


Is Thumbtack for Professionals legit?

Yes. Thumbtack for Professionals is 100% legit to us. This conclusion was arrived at by running over 44,756 Thumbtack for Professionals user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Thumbtack for Professionals is 80.3/100.


Is Thumbtack for Professionals safe?

Yes. Thumbtack for Professionals is quiet safe to use. This is based on our NLP analysis of over 44,756 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.4/5. AppSupports Safety Score for Thumbtack for Professionals is 84.8/100.


Should I download Thumbtack for Professionals?

There have been no security reports that makes Thumbtack for Professionals a dangerous app to use on your smartphone right now.


Thumbtack for Professionals Screenshots

  • thumbtack for professionals iphone screenshot 1
  • thumbtack for professionals iphone screenshot 2
  • thumbtack for professionals iphone screenshot 3

Product details of Thumbtack for Professionals

App Name:
Thumbtack for Professionals
App Version:
348.1
Developer:
Thumbtack, Inc.
Legitimacy Score:
80.3/100
Safety Score:
84.8/100
Content Rating:
17+ May contain content unsuitable for children under the age of 17!
Category:
Business, Lifestyle
Language:
EN   
App Size:
136.74 MB
Price:
Free
Bundle Id:
com.thumbtack.wingtip
Relase Date:
20 January 2015, Tuesday
Last Update:
05 March 2024, Tuesday - 21:48
Compatibility:
IOS 15.0 or later

Thumbtack for Professionals 348.1 Update Note
✱ Version History

This update includes improvements and bug fixes to keep Thumbtack for Professionals running smoothly..

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