Thumbtack: Home Service Pros App Support

Thumbtack: Home Service Pros App User Reviews

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Thumbtack: Home Service Pros Pros

✓ The Best MoversI’m so glad I discovered “I Like to Move it Move it”. It’s not easy to find movers that are responsive, reliable, reasonable AND professional. I was impressed with Art from the start. He responded to my request for movers immediately. Communication was excellent and included a follow up after the move was completed. I felt valued as a customer and that Art takes his work very seriously. What he promises, he does. My movers, Sam and Elijah, were friendly, happy to fulfill special requests, quick moving and careful with my belongings. They came later than planned, but kept me updated the entire time with their estimated arrival time. With heavy rain the entire day to add to the challenge of a successful move, I couldn’t have asked for better movers and management by Art. I highly recommend this moving company and would most definitely hire them again..WP1963Version: 275.0

✓ List of Pros to help with your projects.I’ve used Thumbtack on several occasion for different projects. The projects have all been successful with a good pull of candidates. I only had 1 experience where the moving crew was beligerant and lost professionalism over a payment misunderstanding. They didn’t take cards or all forms of payments as they had stated. As a small business you need to be aware of how to process payments electronically. If cash is all you accept then it needs to be made clear in the beginning. If I could change something I would make the Thumbtack tack site more user friendly. Easier to communicate once you have hired your professionals so other don’t keep sending you offers after one has been expected. Make the review button readily available. Reviews are critical to choose with confidence and it also helps the pros offering services..761 Angie LeeVersion: 193.0

Thumbtack: Home Service Pros Cons

✗ Beware: app pushes their pay platform; some providers aren’t signed up for it.This app has been a complete headache. Very difficult to use. I’d give it zero stars if I could. The app advertises their pay platform stating it’s safer and easier to use. I decided to use the app for payment. No sooner had I done that, I received a message from the provider that they weren’t set up for payment and could I please reverse the payment. Of course, I have no idea how to do that. I found a place to email customer service and ask about reversing the charge. Four days later, I’ve heard nothing from Thumbtack. Yes, I can contest the charge on my credit card, but it takes time, and who has time for that. I’m highly annoyed. Additionally, I asked for a estimate from another provider but later decided to go with my first choice for provider. Evidently, if I don’t “cancel” my request, the provider gets charged $25. That’s ridiculous. Anyway, this app is poorly designed and extremely aggravating. As soon as I get my $ back, l will delete this app for good. Way too many issues!! Avoid it!.Clo493Version: 274.0

✗ Needs a rollback after a recent updateI’ve used Thumbtack for a handful of handyman-type projects. Some turned out great, and I continue to use those contacts, others not so much, and I won’t hold the app accountable for those situations. However, I will say that’s it’s become more confusing to use the app lately. After entering two details about your project, you are returned a list of pros who might match up. If you use that list to contact someone, your message to that one pro is now your overall project description. I was told that even though I’ve reached out to one person directly, the project is still available for others to give a bid “in the event the pro I contacted doesn’t work out.” Sorry, I reached out to one person, but it went to everyone?! I’m not a fan of that; it’s shady and super deceptive. Plus, you can’t change your job description unless you completely cancel it and redo it. This is a prime way for projects to get miscommunicated and the scope of work inaccurately quoted. Even more, it groups old projects of a similar nature with new ones. Very confusing. I’ll go back to using Yelp as it seems there is just a more solid base of reviews and contractors available..Ashbash_05Version: 82.1

Is Thumbtack: Home Service Pros legit?

✅ Yes. Thumbtack: Home Service Pros is 100% legit to us. This conclusion was arrived at by running over 310,108 Thumbtack: Home Service Pros user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Thumbtack: Home Service Pros is 89.6/100.

Is Thumbtack: Home Service Pros safe?

✅ Yes. Thumbtack: Home Service Pros is quiet safe to use. This is based on our NLP analysis of over 310,108 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Thumbtack: Home Service Pros is 93.6/100.

Should I download Thumbtack: Home Service Pros?

✅ There have been no security reports that makes Thumbtack: Home Service Pros a dangerous app to use on your smartphone right now.