Navigate Student Negative Reviews

Navigate Student App Complaints & User Negative Comments 2024

Navigate Student app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Navigate Student? Can you share your negative thoughts about navigate student?

Navigate Student for Negative User Reviews

✓ SO frustratingI have to schedule an appointment with my advisor through this app and I’ve tried unsuccessfully for two days now to get past the “reasons” screen on the “appointment scheduling” page. I’ve tried it through the app, on the web page, on different devices... nothing works. The button on the “get help” page doesn’t even work. I’m considering switching schools altogether to avoid any frustration with this app in the future. This whole system seems like it was a high school project thrown together in a few weeks..Jdjwiwonfj6Version: 20.6.14

✓ Poor UI - confusing and outdatedInitially, I didn’t have an issue with the app. However, after the recent update, the app is super clunky, not user-friendly, and it’s too crowded. I don’t know how/if they got approved under ADA guidelines with how squished the information is. I also don’t get why you guys changed the available times option in general to having to press on individual days which is extremely time consuming. The developer team definitely needs some sort of testing group to try out every update before releasing it because the user inference is clunky, cluttered, confusing, and visually unappealing. Not easy to navigate at all..Vanna the bananaVersion: 21.1.60

✓ UmmFirst it took me almost 15 days to create my school account now this. I can’t even login to the app using my CUNY first account. Idk what they are asking for but nothing works clearly. Now I have to talk to my ASAP advisor again and figure out what does this app do and how can I login. And the last time I talked to one of the people from service desk the guy told me idk what’s wrong with my school account and left the call just like that. I mean why would he be working in service deck if he doesn’t know what the problem is. I feel like dropping out..WeepppVersion: 20.8.37

✓ Okay, here’s a suggestionOverall, the app is okay but a bit awkward. I’ve found that the Home Screen glitches out a bit when you go back to it from other pages. Not a huge deal I guess. The schedule section was very disappointing to me because it could be so much better given that this is a mobile app. The list view isn’t even organized by time. What? The calendar-like style is great but most people will have a Google calendar anyways which is much more convenient to access. My suggestion for the schedule section is to create a chronological list of classes per day, and have the app change this list as the days change. Maybe there can even be a bar or something that moves down the list as time goes by to show where someone is during the day. If the schedule was set up like this, I could see myself using it a whole lot more. Thanks for reading!.Epicgamer666420Version: 21.8.18

✓ Great until crashedI’ve been using navigate since September of 2021 and I’ve loved it, it’s extremely helpful. But today I got a series of notifications and when I opened the app I was logged out. This happens occasionally so I found my school and logged in only to be logged out again and told I don’t have access. It logs in very briefly before I am told to find my school once again. I’ve tried everything I can think of to fix it, hopefully there’s a new update fixing this issue soon!.Edocheedo8alfrafoVersion: 22.1.13

✓ Long time userBeen using this app for years with my current college. It is been trash the entire time. Barely works when you need it to. Constantly signs you out or just sits at a loading screen for 5 mins..Jon18384&Version: 23.8.12

✓ Nothing works!Cant open my academic plan (map) on iphone and online. impossible to use. do better, navigate.NinasemetVersion: 23.8.12

✓ List view isn’t chronologicalI don’t outright hate the app, and I find it generally much easier to schedule appointments via the app as opposed to having to call in for every appointment, but I wish that health services (including counseling and the DLRC) were also available for appointments in the app. Also, and this is genuinely my biggest sticking point with the app right now— the class schedule list view is in alphabetical order, not chronological order. This isn’t really useful to me, I honestly can’t think of any situation where it would be more useful to have my classes in alphabetical order as opposed to chronological..MemdanatVersion: 22.1.13

✓ Need to include a back button or arrow.The concept of the App is tremendous. Yet, there is a navigation errors that need to be fixed. (No pun intended!). I have noticed that once I reach a certain page there is not a button that brings me back to the home page nor to the page before. I am having to constantly to exit the App on my phone and restarting the program in order to get back to the homepage. I gave this app two stars because without the back buttons the App is a hassle to use and overtime have starts to become useless. I hope to the developer will read my review and will make changes pronto. I can see this App becoming a great game change in the near future. Yet in it currently state is has a few kinks that need to be ironed out..KweenReviewVersion: 19.5.15

✓ Great app, needs updatingThere are few bugs: sometimes the app doesn’t launch; also, the app needs to be updated to fit an iPhone 14 Pro Max. The app isn’t optimized to the screen. Otherwise… This is a great app that boasts many features. You can manage a task list set by your school, as well as your personal to do list. You can schedule and appointment with your supervisor and even reach out to other students via the Study Buddy feature. If your school places any holds on your account you can see that too, and there are extra features like links to academic calendar..Gingerella*Version: 23.1.17

✓ App is No Good/Cry for HelpWriting this review because I currently do not have a laptop and have been forced to use my phone for the last semester. I was hoping this would just somewhat be like a mobile version of the website found on a laptop but it is absolutely horrible. For starters, and easily the BIGGEST problem with the app is that it does not let you look or even edit your planner/schedule. This is really the only reason why my school even uses the app so to not have this feature on the mobile download basically renders itself useless. Next, because for some reason you can actually access your planner on the website while your on mobile I tried that and it still left me useless. Every time you grab a class to drag to your calendar the website scrolls with the class you’ve dragged essentially never being able to let you scroll all the way down to the calendar unless you let go of the class your dragging. This leaves the whole registration process debunked and making me unable to sign up for any classes. Registration for winter classes came out today and I need help IMMEDIATELY because I have no way to register and if I don’t sign up soon I’m going to lose the classes I have planned. Please fix your app to at least be able to access and edit the planner would make everything so much better. I hate to give an app a one star review but this one is more so a cry for help than poo-pooing the app, I just need to be able to sign up for my classes asap..NategotsauceVersion: 22.10.25

✓ Overall an ok appI logged into the app when school first started and used it a ton!! It was very beneficial for me personally, however not everyone uses the app so sometimes their is hold on it that are true or their are glitched with certain parts of the app. I did use it a lot at first which is why I think it is a good app, but it for sure needs some updating or easier ways to access things..Mackenzie1719Version: 21.11.5

✓ Horrible!This app is beyond terrible. Students are forced to use this app for scheduling meetings with their academic advisor — and yet the app does not display what time slots are available to book. Yes you read that correctly. In order to book an appointment, you need to continuously select random calendar days and hope there is an opening on that day. There is no option for “soonest appointment” nor is there an option to see what time slots are available. This used to be possible in the app but after doing the update it is no longer possible. I know CUNY is short on cash but this app is garbage. Please CUNY at least get computer science students to make a new app as part of a volunteer project or federal work study, ANYTHING would be better than this..RRS212864Version: 21.4.22

✓ No Accessibility For Voiceover UsersThis app is not accessible for people who use voiceover. The buttons don't work when activated and I can't get into sub menus such as appointments or class schedule. Navigate is an app that my school uses for many different tasks and as a blind individual I am not able to use the app at all because the app has poor Accessibility. hopefully the app developers can fix this issue as soon as possible..HunnadGranDanVersion: 23.8.12

✓ Useless if you want to use it for the plannerThe Navigate website is completely unusable from mobile devices, the “buttons” are just words on the page. I decided to get the app because I need to view my planner and of course, the app has no mention of the only thing that people actually use Navigate for, the planner. You aren’t able to view it or edit it which makes trying to use Navigate on mobile an impossible task, it’s completely frustrating..Cab2256Version: 22.11.50

✓ Cannot even login...I decided to download this upon reading that my university uses this and advised students to download. Upon opening the app, I was able to type in and successfully find my school, however, that is about it. Upon entering my credentials on the portal (which is the same login as the one outside of the app) it gave me a message saying “Sorry, our login failed. Please try again.” I gave it a few minutes, even a couple hours-still nothing. The same red alert comes up every time without fail. Please advise and fix this issue so I can access proper notifications and make for a better college experience..GroupaccountVersion: 19.2.17

✓ BuggyI have to delete and redownload at least 3 times a day, I think maybe the servers are small and crash when too many people join but holy I need to know when my classes are at least during the first week..Walker ClapsaddleVersion: 23.8.12

✓ TrashThe app keeps logging me out.Avangelie: the leo ♌️Version: 23.8.12

✓ It’s not trueI don’t care what the 4 star rating says, the app itself is trash. I can log in fine, but am randomly logged out regardless of how long I’ve been on. Sometimes it’s after 15 minutes, sometimes it’s after 7 seconds. The screen scrolling will also randomly stop and you’ll have to force close the app. I pity the fool who tries to register for classes with the app. Even on the computer the site is buggy and a pain. If using this for any period of time doesn’t make you want to slam your head against the wall, you’re a better man than I..Josh SpooksVersion: 19.3.33

✓ A lot of issuesThe app was easy enough to use to register for classes (although it was still too glitchy that I had to register via the web browser), but when I go to add the classes to my calendar, it says it’s added, and then the app freezes and I have to force quit and the classes still aren’t added to my calendar. Most of the time when I open a section on the app it freezes and I have to force quit. Hoping this isn’t a long term issue but I would hope there is a way to fix it since there is no “contact” or actual app troubleshooting you can get to from the app..TrerrygarstasioVersion: 22.8.14

✓ Good app but could use a little somethingThis app and concept is pretty cool. I honestly like it. My problem is with the user interface though. It feels like a giant web page that’s trapped inside an app. I understand that technically that is was Navigate is but still. My other problem is with logging in. If I exit and close the app, even just for a short amount of time, it makes me find my school and log back in again..Alexander L. 🎨Version: 19.10.18

Navigate Student works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Navigate Student.