Muzz: Muslim Dating & Marriage App Negative ReviewsMUZZ LTD

Muzz: Muslim Dating & Marriage Negative Reviews

4.5
4.5201 star

Total 143 Negative Reviews

Muzz: Muslim Dating & Marriage App Complaints & User Negative Comments 2024

Muzz: Muslim Dating & Marriage app received 143 complaints, negative comments and reviews by users. Have you ever had a bad experience using Muzz: Muslim Dating & Marriage? Can you share your negative thoughts about muzz: muslim dating & marriage?

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Muzz: Muslim Dating & Marriage for Negative User Reviews

Horrible horrible service and admin!This app is beyond horrible and unprofessional! Blocked me for no reason (I didn’t do anything against the terms of use) and when I tried to contact them to understand what exactly happened or is going on they never got back to me, and I have emailed numerous time’s. They just sent an email that I was blocked because I was impersonating someone (which I wasn’t and I sent them proof) but they never got back to me. Horrible people with no sense of professionalism or courtesy. Don’t use this app, plenty of better ones out there that offer better support and understanding..Version: 6.4.10

GlitchesSo I signed up for the one week premium trial. This app is so glitchy!! Every time I’m in the “people who swiped right on me” section and swipe left on one of the profiles to remove them, when I go to the next profile it shows me the one I already swiped left on, again! Also, the list of people that swiped right on you should show the same way the main swiping page shows, as in I should be able to swipe left or right on them quickly and it should take me to the next profile rather than having to click on each specific profile individually. I have over 100 people who have swiped right on me and I can’t get the number down because it takes so long to get through them, because 1) the app is glitchy and keeps showing the same profiles I already swiped left on and 2) the interface doesn’t allow me to quickly swipe left or right on them. Very annoying!!! Please update..Version: 5.2.11

Money Sink, and takes unfair advantage on the applicants.All the do is providing you the platform and they expect you to pay 66$/month. Utterly Ridiculous. I can go on Facebook, join a marriage group and have the same services for free. In fact the people are more important than the platform itself, when I create my profile I will be contributing to the activity and growth of the app. With me this app is nothing, therefore, as a substantial stake holder why should I pay 66$? And why my Pic should be blurred if I don't do so? This like a modern professional legal blackmail, pay the 66$ or we will blur the pic and you wont find your life partner. I am not sure if this app is even halal as it takes unfair advantage on the applicants..Version: 6.6.7

HONEST REVIEW- PLEASE READMost of these self proclaimed “serious sisters” (looool) are nothing but wasting time, youre not the only guy they’re talking to and vice versa. Why give your phone number if you’re not interested in replying? If i dont get a reply within a day (max), i delete your info. Same situation, these apps give you “too much choices” i would think less than 1% of people end up getting married and muzz high jacks the numbers to make it seem like you have a “great” opportunity. Trust me, go and find someone, go approach them, go talk, real life always , ALWAYS beats internet. If you approached the same girl you liked on this app in real life, you have a HUUUUGE opportunity to meet her dad and what not, and end up getting married. Other than that, youre just another option on the app. This goes for guys and girls..Version: 7.33.0

It’s getting better - slowlyWhat will drive you absolutely crazy, and eventually force you to switch off notifications, is Muzz sending several marketing messages a week via the app. You get a notification, you log on, excited, and it’s a quirky marketing (or political) message in your Muzz inbox that you have absolutely zero interest, and time, to read. It seems nearly everyone switches off their notifications because of this. Which means people check Muzz extremely infrequently. The other issue is the photo policy. There’s no creative control on the photos. It has to be front facing. Which makes it heavily focussed on v restrictive images, rather then allow your creative personality to shine through..Version: 7.18.3

Can't log in anymoreI suddenly can't log in from Facebook. I tried to install many times but it's not letting me. I use iPhone 5s.Version: 3.6.3

Fake profiles & everything is about money don’t go near!Fakes profiles , can’t open messages can’t view profiles they try to trick you by Them sending you a fake message so u can pay can’t like profiles or anything without paying don’t even waste your time with this app..Version: 7.23.2

Not recommendedUnfortunately, developer reply does not change reality. It is not really free. You make it almost impossible to use the app for free. It is ok. The problem is when customers pay don’t get what your app promises. Time to for app investors to review current policies before you have to start over with a new name/app. I had a bad experience using this app for several weeks now. The app is designed to bring people promising them something but then you end up with many dormant accounts, trick-to-click/waste your purchased messages, and I even found male members posing as females. How did this pass the “selfie verification”? Unfortunately it did not meet my expectations despite purchasing Gold membership & private messages approx 50 quids..Version: 6.3.5

This App Is AnnoyingI’ve been on Muzz on and off, honestly I feel it’s a waste of time that’s just my experience.Version: 7.53.1

It’s a scam just like Tinder don’t botherI thought I would give this a app try with the hope that a “Muslim” themed app would avoid all the trash on an app like Tinder and allow me to connect with like minded Muslim females seeking marriage... nope forget it all hopes “quashed”! I’ve been on the site now for about a month and I can confirm all the critical reviews and comments to date as my experience has been similarly if not the same dissatisfaction. In particular, not even one female has ever even viewed my profile much less reply despite weeks of diligently reading and swiping on profiles. Even on Tinder I would regularly recieve matches so it’s impossible that on Muzmatch I would be so “shunned” by hundreds and hundreds of women who found me so undesirable that they would refuse to even view my profile. Moreover, for about a week now my screen has been locked on a profile that I already “passed” on and the only option for me to continue to “swipe” passed this profile is to change the “pass” to a “like”, but only by upgrading my subscription to a paid premium subscriprion. 🙄 Now, just as of the writing of this review the app has entirely crashed due to a “internal error”... oh yeah there is an internal error with this app for sure because their so called “support” has completely ignored my request for assistance..Version: 5.1.9

Glitchy and MisogynisticMatches are hidden from you consistently. Opening the app I would routinely find profiles that ‘liked’ me with the date stating 2 years ago, 1 year ago, etc. (within my filter range; not people who ‘aged in’). They stated it was a glitch and never fixed. Women’s profile photos constantly being deleted/profile flagged for review when nothing is changed. They would state it was a glitch, that nothing was wrong with the profile, and the next morning the same issue would appear, and photos deleted again. Whereas HUNDREDS of men’s profiles are unclear, wearing sunglasses, or simply a screen shot if a random image, with profiles filled with random letters and emojis, with no issue. Update: I opened the app every single day for a week and my profile was flagged saying my primary photo wasn’t clear for their guidelines—, I contacted customer service, they reviewed and saw *my photo was clear, just me, and did not violate any rules* they apologized and called it a glitch . 24 hrs later my photo was deleted and the app said the same thing, that my primary photo wasn’t clear. I’ve had the same photo up for the 4 years I’ve used the app. Their response to this review is garbage. App deleted..Version: 6.6.4

Horrible.Didn’t think I would ever write a review for an app. My profile picture was rejected for being “inappropriate” as was my about me because I decided to make a completely g rated joke instead of write anything personal. I was wearing a turtle neck. Not sure if showing hair or having on red lipstick is classed as “inappropriate” these days but I guess on muzmatch it is. Except if you’re a man, feel free to write the most blatantly sexual, misogynistic “about me” possible and your bio will be happily accepted!! :).Version: 6.0.3

Inconsistent and money hungryI can see why so many people slate this app. Inconsistent with their search feature, bugs that stop you from updating your profile. More recently swapped my main image to one of the other images that had previously been approved to now have my profile rejected because the photo isn’t approved. Even though it was before. Numerous times. Just a money hungry app full of glitches. Too concerned with being super dramatic with a forced name change rather than maintaining consistent quality of the app. For example even if you make a minor update on your profile (like adding a full stop) your profile automatically gets “rejected” and placed under review. It’s gone backwards and seems like it will keep getting worse rather than better..Version: 7.0.2

FakesMost of the people here are fakes. Many have multiple accounts using different names ,most of the time not even using their own photos. The only want to confirm identity is to ask for a live chat ..Version: 5.0.5

Needs some workProfile never truly goes away after deactivating or trying to delete it.Version: 6.4.9

Randomly stopped workingOne day the app just decided to stop working. Every time I try to log in I get an error saying “uh-oh something went wrong.” I have tried to login under different internet connections, with and without wi-fi, deleted and reinstalled the app, turned off the phone, other devices, you name it I’ve tried and it hasn’t worked. I reached out for help on the matter and was not helped at all (they just have a default answer that claims it’s my internet when it’s not). I also cannot figure out how to delete my account. When I asked I got no help there either. So disappointed in the app and I wish there was support that could be given to address the issues I’ve had. This seemed to be the only app that allowed me to set the appropriate restrictions I needed to set and I now cannot use the app at all..Version: 5.0.1

HorribleHalf the people on the app aren’t even muslim. Some of the filters don’t work, for example if you were looking for a Hijab wearing muslim, you’d use a filter that should only show Hijab wearers, you’ll get 90% of people without Hijab and only 10% that would. When i asked the support about the non muslim being on the app, all they said was this app is for everyone no matter what religion or race, I didn’t even ask about the race 💀 And no it shouldn’t be for other religions, the point of the app was supposed to be for muslims only so that we can find a muslim significant other. Long story short, don’t waste your time with this, very disappointing, and Inshallah all that are looking for someone will find a person who is perfect for them..Version: 7.41.0

Its fun but...Stingy app :)) always begging money, i know u have bills also, but better be a normal and gentle app, like others, then people would give money and subscribe. Anyway, good luck and tanx for ur efforts..Version: 4.0.1

Good App.. Some IssuesThe profile section is great, and easy to use. Picture verification is good- no weird profiles on the app. Also allows for videos/audio on profiles which is great. Icebreaker prompts, and other sections on the app are cool. The app goes down for maintenance randomly (so you’re unable to log in), for hours at times. Understandably this may need to happen on the odd occasion, however this has happened twice over the last few weeks. Very disruptive, no prior notice from Muzz and the second time there was no email acknowledgment of this happening. Being a Gold member & paying for the membership isn’t particularly worth it- allows you to be ‘boosted’ & to like/unlike people after you initially do so. No other real benefits. The notifications section isn’t the best, to be constantly shown 99+ notifications because people are visiting your profile is unnecessary. Would be better if notifications were only if you had a message or match. At the very least, the option to choose which notifications in settings would be helpful. Overall a good app, but does have issues- which considering how popular and well known the app is, should really look to improve..Version: 7.14.1

A jokeThis app is a total waste of time.Version: 6.6.14

HIDDEN PHOTOSA dating app should not have the option to hide photos, there is a reason why Tinder is a failure, every single woman that matched liked me has her photo hidden, what the hell am i supposed to do when i cant see them to swipe left or right :D.Version: 6.7.1

Stop Scamming people.They basically Force you to pay for small things, you only get free options for 1 days and then they intentionally blur other people picts so you are forced to pay to just see there pictures. All they show is blurred people’s profile. They have a smart algorithim to do that for sure. Guys Don’t download this app or you will end up being frustrated and single. Period.Version: 6.7.6

Not for marriageI have been on muzmatch 3 different times the first time a guy took off his shirt and sent me a picture asking me if I like what I see. My profile clearly stated I was a serious practicing Muslim, so also that time the 4th male laughed and everything with me then told me he had to be straight with me that he liked men and women.🤦🏾‍♀️ the second time I went on there the person I was so compatible with started talking to him on the phone just to find out he was already married with children he just wanted sex. Last but not least the last time I was on the guy was very sweet but was a manipulator and con artist. I take it as a joke now so I say if you bored go at it but this is not it.Version: 6.5.5

Kim KardishanThis App is only Designed for US and Canadian Babes who faces hardship in finding a Husband. Daily Boyfriends are easy for them. Mostly all are by Name Halal rest this app is also a Haram App. Eventually very expensive. This App is for no use in Asia or for Humble and Honest people. Only Hotshots and Babes with Diamond life can easily muz-Match this app..Version: 6.2.8

Blocked for no reasonI was blocked from the app. And I asked to send them too many emails to know that why have they blocked me but they didn’t replied. They blocked because someone reported with whom I might have an argument. But no one heard me or took my point of view..Version: 3.9.3

Profile approval takes agesHave been wait more than 6 hours to get my profile approve ! Seems only one person works for the company.Version: 4.1.1

Sudden Account suspension !!My account was just suspended out of the blue, Even if i’m a subscriber. I could have rated you 5 out of 5 but everything felldown the way you service level is, after sending such emails to your existing costumers..Version: 6.7.5

No service offeredBonjour I paid $29.88 for a service I check your site I don’t see people there You charged money for no service that not alright where is consumer Protection ? you get problem you people a fraudulent that’s against the laws.Version: 6.0.4

Why does Arab have in the titleU can simple just say muslims, don’t make Arabs superior by putting Arab and then Muslim ..Version: 6.1.3

Unhelpful administrationSo I been using muzmatch and also subscribed for three months membership. Just used it for one day and my account got blocked apparently due to misconduct which is nowhere to be truth. I asked proof from administration to show me where have I misbehaved which they couldn’t show anywhere. Then I asked for my membership fee to be refunded as out of three months subscription I have only used it for one day. They ignored my email and basically I got blocked unfairly from using the app and paid three months subscription fee for nothing. Proper ridiculous and unhelpful admin team. They could have helped me and end it on a good note but sheer level of unprofessionalism from there side making me give them 1 star (I wish I could give 0 star)..Version: 6.1.3

Good Design But Major Flaw is Pricing StrategyOverall user experience was good as the app was easy to install and have a profile set up. The concept is great but where I believe the developers are exploiting the end user is that they offer a Free 7 day Premium trial so you're like well this is great as I get to use all the features but once this has ended the app looses its mojo and now you’re in a dilemma. As you can now only like or dislike a certain number of users and you have restrictions in you’re search criteria in addition to other restrictions. So do you pay the extortionate £20 plus whatever else they charge you for further add ons or do you use the free option which has severe limitations as to how many people you can like or pass per day. Bit long winded I know but hope this helps others. In response to the Devs Respone.. you have to keep the lights on 🤔 so do we & that £20 a month will help towards that 😉 Ive come across repeat accounts and fake accounts so please can you fix this 😁 thank you and keep up the good work 👍.Version: 3.8.21

The Service fee is not halalThe service fee is not halal.Version: 6.3.18

1 of the better apps out there, potential for moreIt’s sad how a good thing can turn into a bad thing. More control is needed to ensure profiles being created are legit and not some random string of letters. Also for the love of God, tone it down with the ads. I’m okay with a limit of likes per day but the insane inundation every, what, 5 swipes? Even the hookup apps don’t badger you as much. Imho a swipe should only count if you like someone, not when you’re skipping the fakes. Lastly the hidden pics. If anything perhaps a single pic should be shown and then the user can elect to display more pictures to a match. However going off no visual is highly inconvenient and wastes everyone’s time and emotion. Especially when they won’t even fill out their profiles properly. Also the hidden photos filter is broken. I’ve paid for the service at least 3 times. So much more to say but don’t see the point as user feedback isn’t incorporated..Version: 6.3.18

Account not workingI’ve told a person to like me and see if my profile gets likes , they Did like me but still my profile doesn’t show the people that like me. Paid to become gold member to see if problem gets fixed and messaged the support team but haven’t gotten any issue fixed. Horrible experience with muzmatch as they have ruined my account and even blocked me from making a new account .Now how am I suppose to fix the problem myself as muzmatch has been no help to me ???.Version: 6.4.10

No protection from abuse even after reportI was subject to abuse by a man that I did not match with. He was able to chat to me as he was a paying member. He wrote a very abusive message to me. Please bear in mind his pic was blurred and I did not know him but he wanted to send a message judging my profile and hurling abuse bc I am simply a divorcee. I reported straight away. I couldnt respond to him unless I paid which after my experience I was not prepared to do. I complained and muzmatch chose to give him a warning rather than delete him. So this man is able to continue on abusing other muslimas. I am shocked and saddened that there’s no protection when an abuser is reported. I asked to speak to a member of muzmatch and they ignored my request. Clearly this isn’t a Muslim platform and money matters more than protection of users and women..Version: 6.1.5

Terrible experienceOne would think that it isn’t muzmatch fault in creating a terrible experience. Most woman who are on this app are looking for Prince Charming . The others tend to talk disappear then talk again then disappear . Muzmatch isn’t helping at all . They say they welcome ideas but as long as it doesn’t hurt their pockets . They always answer with be patient . ( keep buying our gold membership) is what they mean . They try to make you believe that the reason your not being seen , liked …… is because your not a gold member . but they never warn you that the person you liked or want to Instant match isn’t interested . It’s always 100 % compatible . Then you have the fake accounts That muzmatch either creates or it bypasses them even though they have a regress profile approval system . If you report them they only hide the profile from you . Which is shady . All in all this isn’t it jack . If you care about your well-being and don’t want to destroy your self esteem run away . If muzmatch really cared about people like Muslims should do . They wouldn’t be doing this . I understand it’s costly to operate but we are talking about a serious topic MARRIAGE This isn’t tinder ..Version: 6.6.14

Couldn’t cancel gold subscriptionI found the app to be good but somehow I managed to pay for gold for 3 months, I’m not sure how it happened maybe I confirmed by accident. So I took it on the chin and looked for how to cancel the auto renewal. Manage subscription would take me nowhere so I messaged support for them to help me cancel any further payments. They said it must be through Apple so you have to go back to them but there was nothing in subscriptions on Apple. When I checked my bank account, payment had the heading Muzz so was taken directly from them. I tried to explain what was happening and they said a 3rd party handles all payments. I asked to escalate the matter and they never got back to me. Eventually I had to cancel my debit card to get away from these parasites..Version: 7.65.0

Don’t waste your timeApp is useable but not enough info for those who want to get most out of it. Just doesn’t provide useful information. Poor value for money. Not worth paying for at it currents stage. Just think … imagine signing up to an app that does everything possible to make sure you don’t do the one thing you signed up to do?? For all you marketing professionals in a world that is digital, where the currency is messaging. Billions of messages going left and right. People sending 10-20 messages a day to friends on very expensive iPhones. Someone with a MBA at Muzz said … “I know… let’s limit everyone to one message every 24 hours on a digital platform that can handle millions. That’s what the world needs right now”. The CEO just nodded..Version: 7.50.0

Ok app but waste of money for premiumThis is app is not a great tool to find a wife . Lots of girls to swipe but even if your lucky enough after you match ,they rarely respond or continue conversation. Mostly they are from pakistan and looking for desi husbands so if you dont have pakistanese background its really hard to find someone but not impossible . Many girls and i heard guys as well are looking for visa and status here thats a huge turn off to get to know someone to build a life. Some people here they lie about their past. They are separated but they say we’re are single in their profile . They make up stories to convince they are single which i think its not a good thing .This happened to me couple times and i was surprised Dont get their premium .its just give you unlimited swipes . I got for one month and totally disappointed.Version: 6.1.1

PriceWay to expensive!!.Version: 6.4.9

RecommendationWould be much better if you introduce city/area wise filter in the app.Version: 7.5.0

WorthlessI think this app is worthless. I am not saying you won’t find the person you looking for ,you probably will but it will take a very long time and cost you few box . The reason is that 80 percent of the profiles have hidden photos so you will have to keep swiping till you see someone that catches your eyes . To speed it up you might want to upgrade to their membership which costs £20 a month but guess what ? It only allows you to swipe limitless ( more than half of the profiles are hidden anyway ) but won’t be able to message someone unless they like you back first . To message someone you will have to pay £2/£3 per a profile on top of being a full member. Now if you have a lot of free time and not in rush finding someone serious you might want to join for free as you get to swipe through enough profiles daily ( upgrading to their membership will not make much difference tryst me ).Version: 4.1.1

Way too many fake profilesI think the developers of this app have created too many fake profiles so that the user never runs out of looking through profiles. I even used the gold membership and still shows a lot of fake profiles. Profiles with weird names and pictures that you can tell has been used without the permission of the owners and without any profile descriptions. I narrowed down my search to people with Persian ethnicity and you can easily tell the profiles are fake because none of the names are Persian or even some of the looks. I highly recommend not paying for gold membership and not keeping your hopes high while using this app because the developers obviously only look for money and not connecting people..Version: 7.13.0

All about the dollarsYou literally can not do anything on this app without forking out a exorbitant amount of money. come on I understand having a paid version to unlock some features but to charge someone $58 a month to use the app is ridiculous and you guys should be ashamed of yourselfs..Version: 6.7.0

DisappointingI’ve been using this app for a few years now which I have to say in more recent times I’m getting pretty disappointed. Unless you purchase the premium membership you don’t really stand a good chance but again even then I’ve noticed no matches come until your membership expires which is coming across quite fake. Some of the people on here are also continuously hiding photos which is becoming somewhat immature or matching without a word said. But one of the biggest disappointments comes from the developer who I’ve reached to several times regarding the radius distance to be shorter than 25 miles and to stagger this from 5,10,15 miles etc which was acknowledged but did nothing about all in all I don’t really recommend this app due to all the above..Version: 7.9.1

ScammersThe people who run this app the are the one who replying to message to make you think you are communicating with a real person, they make decisions about the outcome of any attempt you make try to connect with others and most likely after they make you pay and they try to keep you on the app as long as they could. Big scam no honesty here just business by fooling people..Version: 6.6.7

Got banned for rejecting a persons account I want keen forAfter taking money they banned me and spending hundreds of dollars plus heaps Of fake accounts stay away is my advise and they advertise an Islamic woman behaviour that don’t wear the hijab.Version: 7.59.1

Annoying greedy appSuch dumb people behind this app. They clearly Try so hard to get you to subscribe that even if you were considering it you would change your mind. Every five seconds you have to wait for the stupid add to finish. So few swipes and it feels like they count the left swipes as well so you prolly swipe right on 5 profiles before you run out. Don’t waste your time it’s a shallow cheap money hungry app sadly. Salaam app is way better even as a free account..Version: 6.4.3

Banned My Acc. + Horrible Customer ServiceSalaam Brothers and Sisters, First, I want to say I have always had the best experience when using Muzz. No issue there at all. (I have been a memeber with them for about 3-4 years or so). I got my account banned, I cannot access Muzz at all. I contacted customer support, frustrated, they get back accusing me of having duplicate accounts. (May it be somebody using my pictures or pretending to be me. They did not ask to verify with them or nothing). They gave me one response stated that and when I wrote back desperately asking for proof and telling them to please listen to me cause I have been a loyal hater with them. They told me that they have the option and freedom to decide if they want to respond to me or even further assist me. After that last email, they never responded back. I’m begging you guys to be careful and have your photos on private. You never know if you’re the next victim dealing with their garbage customer service. I hope you guys never go through what I have went through..Version: 7.7.1

Unsafe and full of scammersThis app is horrible, such a waste of time and money, so many fake profiles with stolen pictures from internet and when reported no action is taken against them, terrible customer service, all they care about is your money not your safety, don’t waste your money on this crap.Version: 5.2.17

Muzmatch or ego boost match?Do not waste your time on this app all brothers. The women on this app are looking for super model faces that make loadss of money. A lot of the women on this app are just seeking attention and to boost their egos. Also, as a guy I can safely say all dudes on this app are very generous in terms of swipes but the women they think giving a swipe is like giving thousands of dollars out. Also, watch out for the supremacist arabs and regular white people who dislike muslims but still come on this app for some bizarre reason..Version: 5.2.11

Too many ugly guys🤷🏻‍♀️.Version: 7.35.0

Terrible AppIts a terrible app. There are many players not wanting to get married and there are mafias and gangs who are purposely on this app to harm girls. There are guys on this app that just want to get papers and will leave you after using you and getting the papers. Do not go on this app no one on the app wants to get married!! Make sure you are being very careful. Definitely would rate this 0 stars..Version: 6.6.3

Not what i expectedFor starters, this is a great idea, meet muslim singles near/far and create relationships, buuuuuuuuuuttt, and its a huge but, you need to buy a premium membership. i’ve used this app for about 3 days and i’m already sick and tired of it. i see premium membership ads every 5-7 swipes. super annoying. this isn’t how you market an application. you wait until your app gets bigger then you slowly start to show the premium side of the app, not slam me with “BUY UNLIMITED SWIPES” every 5 swipes. even worse, i can’t skip past the ads unless i wait like 10 seconds. the devs practically force you to read the ad thennnnn you’re allowed to skip. i understand that the devs need to make money but shoving ads down the users throats isn’t gonna get you paid..Version: 5.2.7

I would give it zero if I could! Worst app everIf you’re a person who’s seriously looking to get married, then muzz isn’t the place for you. Trust me when I tell you, the app is full of fake profiles with even guys blurring their photos, lying about ages/jobs/anything and everything Their moderation team is so bad that despite me reporting the same profile that keeps coming up (with a photo of a man well over 50 claiming to be 20) I still see the same guy! The newest update has made this dismal app even worse, now you can’t even see the profiles of people who liked you because they try so hard to enforce their daylight robbery prices! Don’t even bother buying gold membership because it won’t change the fact you’re fishing in a pool of trash. TLDR: Avoid!.Version: 7.21.0

Rubbish app makes it super difficult to cancel auto renewalThey charge you subscription fee even after you have deleted your account and this absolutely rubbish app from your phone. What am I subscribed to can anyone at Muzmatch explain? I would not recommend this app anyone. Just another dodgy Muslims conning ppl under the banner of HALAL DATING. No way to stop auto renewal even after deleting account and app. I have passed on the complaint to Apple too..Version: 6.3.3

WARNING: HATE CRIMEI have been discriminated on the app by a female user with fake pictures and named “S” on the basis of my mental disability which is a protected characteristic in the UK under the disability act 2010. As this user blocked me after abusing me, the app leaves me with no option to report her, as I can no longer see the profile. The app is effectively protecting a criminal. If I dont get an apology and proof that this user has been permanently banned from the app, I will assume Muzz condones this type of behaviour and I will contact Trading Standards and the Police. In the meantime, i would advice everyone to stop using the app immediately. If they allow hate crimes on their app, which kind of other crimes do they also allow? Stay out this app. Be safe. A Muslim should not be mingling with women on the internet anyway, save your imaan, save your sanity, quit Muzz. They have ignored my complaint as expected so will have to resort to take legal action. Any “developer response” here will be just this crooks trying to save face but they dont care about what happened to me. I was a victim of a hate crime on this app and they ignored my complaint..Version: 7.25.0

I really tried, god is my witness42 year old single dad finally decided to settle down. Signed up to this Zoo Lander sorry I meant Muzz match , what an experience !!!! Every time I login and start a search it glitches and redirect me to a Zoo Website depending on the location 😂Amazing !!! Never knew that all Britain's towns and cities have a Zoo, honestly been redirected to Preston Zoo, Accrington Zoo, even Blackburn got one😂and believe me bless them all not even with filters I’m Amazed, over all me and my kid had a good time, explain to my son the different species and for 30 pounds a month, full access to the whole uk’s Zoo can’t complain about the price considering the full access, after 2 weeks i think I should stay single and look after my son instead off adopting a pet😂.Version: 7.30.1

This App doesn’t respect ShariahGoes against Shariah. We can see women’s awrah A’oudoubillah..Version: 6.4.5

Blurred profilesMore than half the profiles are blurred photos, and you get a very limited amount of swipes a day, so you end up seeing no interesting profiles. Filtering blurred profiles is a paid feature (stupid). Their pricing is outrageous.Version: 6.7.4

Terrible experienceI come from a wealthy family and I don't get the green card thing but every time I talk to a girl and I tell them I was raised overseas they go like you are fine and stuff but a day after they say sorry and we are not suitable for each other. I am just not getting it like what special about green card. I am a student here I am 25 I am able to get married financially and I am stuck in this stupid country for the next 3 years. Why it is so hard to get married. I do not want to blame the app only but I want to blame our society who is judging everyone based on the look although I have nice cars and a nice life but I don’t post anything of my life in the app. Only post selfies because I want someone who is gonna marry me for who I am. However I believe the app has so many bots. And they need to monitor the pictures that some girls have cause some of them have pictures half naked which is inappropriate for Muslims and I can’t imagine anyone who wants to marry a real Muslim to be Deeeoth. So I wish the get that fixed up. And for those with those pictures, you can go to tinder and find a guy. That should not be the right app for you!.Version: 7.58.1

Bad experienceThis app is completely on money, will prompt for payment every two mins and very annoying..Version: 6.4.10

Not compatible with voiceoverApp is not accessible for blind users. No section to get help or leave feedback in the app so I’m deleting the app.Version: 6.1.1

RacistsTerrible customer service ,Real amateurs A bunch of racists.Version: 6.6.4

Fake appA lot dating apps out there in the internet looking to rip people, and this is one of them. It asks to pay a lot of money for any single thing you wanna do in this rubbish app. Sending any text message or like or anything is by paying money..Version: 6.7.7

Be careful, they like to steal your moneyFirst of all this app just flooded me with Muslim pretending to look for a wife just so they can get in your pants. But that’s something I guess they can’t control. That’s said, the worst of it is you have to be careful if you go premium. I tried it only one month (premium), thinking the price is charged only once since they offere packages for longer periods. After two weeks I was unsatisfied with the app, so I closed my Muzmatch account and deleted my profile. Then the next month they still took the monthly subscription fee from me. Since it wasn’t planned, I didn’t have the sufficient funds and because of that I had to pay extra fees in addition to their charge... and because I’m not using it anymore I wanted a refund. I asked iTunes to refund me and was said it couldn’t be refunded... so apparently Muzmatch like to take people’s money. ***Be careful if you subscribe to Muzmatch premium, your payment will still go if you close your account.***.Version: 5.1.7

So many user design errors and lack of moderationNeeds to do a better job monitoring inappropriate behaviour from male users. Also, your swipes count towards the daily limit even if you’re rejecting profiles (this isn’t the case for other apps currently on the market). In all honesty the quality of men on muzmatch is low, so daily swipes get used up quickly just by passing on 99% of the profiles. There are a disproportionate number of men compared to women on the app, and this swipe feature disincentivizes women to keep using it when we are, in all reality, the commodity. As others have mentioned the potential for abuse is also high given that so many men are just looking for sponsors to come to North America. Needs a lot of work, likely just going to delete it..Version: 6.7.4

Too expensive & greed!I don’t know how you could promote this. How expensive the membership now. you double up the price after a year. Sadly, won’t ever come back again. No wonder there was not many people who joined this comparing the past. Such a waste, used to be good. I’m leaving the app.. byee.Version: 7.24.0

Not worth itWay overpriced for gold! Not worth the fee they charge. Also, they spam you with their internal messages which are too many tbh and super annoying! Also, they keep on asking you to donate money and generate revenue!.Version: 6.1.3

Limited likes to make more moneyThe new update ruined the app, changing it to limited likes to make more money. Not gonna happen..Version: 7.55.0

Definitely NOT Suitable for Muslims!This is an app which targets the Muslim population yet the staff does not understand the basic foundation our religion is based on and they gear to please unIslamic principles. This “Muslim app” runs on ads that include tabarujat, i.e. women who decide to go against the rulings Allah has placed for their modesty - those who are cursed by our beloved Prophet (peace be upon him) - and conversations between the opposite genders concerning irrelevant topics, this is basically the step of dating. In Islam, when we want to talk to the opposite gender concerning marriage, our conversations should be about that! About things that we NEED to talk about, not to video chat about some cooking recipe, as shown in the pictures. Also, for the brothers signing up, HOW are you keeping to your religion while scrolling through pictures of scandalous girls?? Imam Al-Shafi’s memory, may Allah have mercy on him, was affected when he accidentally saw the ANKLE of a sister uncovered, where is your imaan now my brothers? This is an app designed to please Muslims who do not value staying away from fitnah, it is not halal just because it labels itself as is. We must stick to the real meaning of being Muslims and that is submission to Allah’s commandments..Version: 6.7.5

No Ratings for MuzmatchIve nearly had muzmatch app downloaded for about year. What i did realize is that i would get no potential matches at all. To the ones i swipe right on, even though it notifies me about a match when i go into the app to see the message it does not appear as to the notification. It does seem muzmatch is rigged. It need to be conspicuous that you (muzmatch) is being hideous about mine or others potential match..Version: 6.7.4

WISH I COULD GIVE IT 0 StarsBy far the worst dating app. Not only does it keep repeating you to get premium, it’s $29.99/week. $30 a week just take that in. How much it costs just to not get a match. Honestly the worst paid system ever. DON’T DOWNLOAD THIS APP..Version: 5.3.6

Update your features !!!My young cousin Brother was being very sneaky and naughty who swiped the gender and changed the name and date of birth on my profile. I can’t change it back to the right one. I understand when I try to change the in built feature is stop due to abuse however has become an inconvenience for me to use my account genuinely. Please can you help me solve this out. It’s been six days now since I’ve contact Muzmatch to solve this. No answer. Reading a few other reviews and many people have also had this problem. Mistakes happen in life and it’s better to at least let users change their basic info every 3 months with the same mobile number, if there not allowed to make new account. Shocking to see how some profiles are approved with inappropriate pictures (Muzmatch having no control over that?) yet we can’t change our own personal information more then twice. Ridiculous ! A person can still change their mobile number and email address to make a new account to abuse or harass someone they know. Let the user name a new account with same mobile number (still having certain user profiles blocked). Much Safer that way and less inconvenient..Version: 5.2.4

DiscriminatoryFirst, the good things. The app keeps it simple for Muslim men and women to seek partners for marriage. It has a fairly good pool of verified individuals looking to find a match for themselves. An app for Muslims to find a life partner has been long pending and Muzzmatch comes close to meeting that need. Now I’ll come to what can be improved. Options to set the partner preferences are poor or discriminatory. For example, if I am looking to find a partner who is not very practicing or someone who only prays occasionally, this app doesn’t give you that option. This is because the option that comes close to this is ‘at least moderately practicing’ & ‘at least prays occasionally‘ which will include all those who are ‘very practicing’ & ‘always prays’ respectively and everything in between. This is either poor design or discriminatory. I tend to think it is discriminatory because the app gets the search option right in case of marital status, Islamic dress, etc Give people the option to find a partner of their preferred religiosity and prayer level..Version: 5.1.8

Have to pay for everythingIt seems like a great app, but I’m not able to use it to my full advantage since I have to pay for literally everything. I run out of swipes since the swipes I get are not according to the filters I’ve adjusted. I just hope this app wasn’t made to just scam people out of their money, every little thing I have to buy and get “premium access”, the app has a lot of potential, but all of these problems are definitely holding it back from achieving so. Some accounts are fake as well which is disappointing since I’ve read that they are checked and go through good security, definitely not safe either. I just want most of the problems to be sorted so this app can get the attention it can deserve..Version: 5.0.5

Asking for gold member, just think about money. Can’t see who likeThey have chance some options.Version: 7.42.0

Remove the popupsI want to like this app but it infuriates me. There is a distinct lack of "normal" people on this app and I've been wondering what it could be. The app UI wise is neat, it's not buggy, has good features and filters so why do a lot of Muslims avoid this app? And it's because it's nearly impossible to use the free version. You're inundated with popups and forced ads, begging you to pay £25 pm to get premium - and let's be honest the average guy/girl who downloaded the app to see what's up is not going to do that. I've found most people on Gold are older and just there to rush into marriage. A lot of young people I talk to scoff at the price of Gold and as if they'd pay that for an app - it's not even a question for them. I understand you need to make money...but there are other ways. Tinder/Hinge are surviving without blocking your interactions every 10 seconds..Version: 6.3.18

Just not the level it could be at.Been using this app for 3 years. The app is so unstable...crashes often and sometimes just won't work....filters also do not work properly. For example, if you only want to see profiles with pics that are visible, the app will still show you people with hidden pics. No idea how this can't be fixed after doing this for so long. Also if you're looking for a girl on here, good luck. Be prepared for oddly uptight and stuck up people who have little conversational abilities....many people also hide their pics on the app which defeats the whole purpose....why are you on an app then?! This is not the place for people.who do not want to show their face... And there are other ways for you to find someone..Version: 5.1.2

Stop charging meI have cancelled months ago and emailed them many times to cancel my subscription and they still taking money out of my account. Cancel this immediately. I’ll be reporting you.Version: 6.3.18

Terms and conditions so badTerms and condition of the App is so bad, and against Islam. Highly recommend not to use this App. Use other apps instead.Version: 7.58.1

The new update is awful you have to pay to see who likes youFor me this new update when you have to pay to see who likes you = deleting muzmatch, you’re trying to copy everything on bumble but bumble is better because it has hundreds of thousands more users . Bye muzmatch.Version: 6.6.13

DELETE MY ACCOUNT PERMANENTLYWarning: once you sign up for the app, it will keep your information saved for 3 YEARS and it will renew every time you download it again. Can you please delete my account and name and my information from your app??.Version: 6.6.2

Waste of membership moneyEven with gold subscription, advance filters are not deal-breakers. Despite setting those filters, I see everyone, from all criteria, all walks of life. This makes focusing on finding the right partner hard, because I have to go through all these profiles I don’t want. Please add deal-breakers to advanced filters?? 2- No mechanism to limit visibility to only people I like or advanced filters I set. So everyone sees me, and tries to reach out. It’s nice of them but again, I’m trying to offend people but I don’t want to waste my time on the app. If I blurr photos then no one can see them, even the profiles I like. Please add a limited visibility mechanism so that my profile is only visible to those I like or within my advanced filters. So far, even with gold membership, my experience on the app os just as frustrating as without having paid the membership..Version: 6.7.6

Admin bias, blocked inappropriatelyApparently one of the admins deleted my profile without appropriate reason & time to rectify if i was wrong. Moreover why would you look into my personal messages. Mariam has to find another boy cuz muzmatch deleted my existence. 👎👎.Version: 3.9.2

Creeps galoreWith dating apps, seeking validation instead of an honest relationship is quite common. This app is filled with creeps that manipulate women into sending nudes and engage in non halal behavior on the low. It’s rare to find a decent guy that’s halal, respectful, and serious. Even though there are some that are, there’s other things like distance, family background, and culture, that are not easy to filter. I don’t want to swipe on guys who I know are not in a job that requires an education. I don’t want to swipe on a guy that grew up in a village if I grew up in the city. These things matter more in Muslim communities. Finally, I would say that while I did meet a few people on the app - the distance and the “leading on” that occurs before you meet (if you ever do) is not worth the pain..Version: 6.3.2

Premium accountThis app is absurd. I purchased the premium account and paid for it. Nothing happened after all of that. It asked me again and again to get the premium account which I already had. I emailed the developers for refund, unfortunately nothing happened. Please be mindful..Version: 5.2.15

Hala scamming!$46 for 10 chats (which give me the option to send only 1 message to someone unless they respond back which is 5%rate) And $85 for 10 profile boosts! Gold membership gets you 1 boost every 3 days and 1 chat every day! Very generous!! So basically to have 30% normal response rate. Which is relatively low comparing to other scathing or matching sites. You need to spend $800 a month on this app. Not mentioning the 80% “just looking” profiles or “hi” profiles without knowing nothing about the person! 80% not serious and if you are divorce or have kids your chances to get a response is less than 1% I am not sure how they can verify sisters profiles who uses very heavy makeups that makes them look like someone else. Like why sisters need to wear heaving make up and hid all the things they think going to push someone away! So they think someone going to marry them without knowing how they truly look like! I think they should not allow any sisters with heavy make up. And shape up too. Oh yeah they can make the shapes different. Smaller nose. Larger eyes Longer eye lashes. I truly hate make up. And sisters who abuse using it should know they can’t fool someone because end of the day they will wash and deeply clean. And remove all those layers of colors and whatever they called. Imagine !.Version: 6.6.14

No many people who are seriousI have been on and off the app and its not the best. No one really that serious on it and prefer to waste your time. You can tell some are overdated profiles who no longer are on it, not many options for those who are serious. There are probably just the few who are serious but genuinelly hard to find. I have subscribed previously to Gold many times and even then very difficult to find serious people who genuinelly understand the real reason of the existence of the app and what the end goal is, just lot of time wasters. A lot of people who dont have the courtesy to give just a message rather just block you and disappear. Honestly for what I have been through I wouldnt recommend as it can be exhausting and mentally draining. Its a shame as I know people who actually have found someone themselves on here and I am sure there review would be lots better but mine isnt unfortunately..Version: 7.45.1

One of the worst /money hungry appsSigned up today and within minutes it started pushing for paid options. Declining doesn’t do much good because again within minutes it comes up again, and again, and again. Most functionalities are paid. I do not recommend at all. Free swipes are limited to a certain number per day. You literally cannot swipe left or right after a certain number of swipes (in either directions by the way) and will have to wait 12hrs to be able to Access anything in the app. You get locked out. You would not be able make changes to your profile, preferences. Nothing. You can’t even delete your account if you wanted to. In brief, I do not need further assistance. I just had to say something about your upselling tactics (money grabbing tactics) Good day..Version: 6.4.6

Good potential - But worst dating/ marriage app atm - By FarThe developers of this app must be dead, sick or mute because I’ve never had an app with soooo many bugs let alone a dating/ marriage app. It’s a shame how the app that provides an opportunity to find single Muslims is the worst app out of all the other ones out there. It’s an absolute disaster compared to Tinder, Bumble, Hinge etc. - There’s no support, literally. (My question(s) is still unanswered for the last 6 days). - If you pass someone and they eventually come back because there’s not enough profiles then you can’t pass them again...So you try and like them this time to skip the profile...But you can’t because you’ll have to pay to ‘change your mind’. I had to end up using my monthly allowance of ‘instant match’ just to pass. - There’s adverts for premium every 5-6 swipes. Those are the main problems aswell as a multiple profiles with no pic, bio and location is set to Antarctica when someone is 10 minutes from London. The app is generally very slow and clunky. Don’t use, save yourself the hassle. Why do Muslims always get it the hard way :( 🚫🚫DO NOT PURCHASE MEMBERSHIP OF THIS APP YOU HAVE BEEN WARNED. 🚫🚫.Version: 5.1.8

They never delete your infoThe app always Keeps your info and never delete it even if you asked to delete your account.Version: 6.5.5

Poor customer support, money hungry!When this app was first launched it went well and then as more members joined there was a need for monitoring to which they have done. However I feel now that they have established themselves they have also become money hungry and many inappropriate profile photos have gone unnoticed. In the name of ‘muslim marriage’ site they have lured many believing it is just that. Honestly I can’t believe video chat has recently been introduced!!! They have laid the platform for users to commit sins but hey they don’t care as long as you’re using their service and making money! Yes it has benefitted many I’m sure but clearly the intention has changed now that money is coming in! Sad but please don’t be fooled by thinking you’ll find a pious spouse on this app!!.Version: 6.1.0

It’s ok but you must pay to see blurry matchesThe users of “dating apps”, well you already know how that is... But constructive criticism - why have the blur feature? If you want privacy, don’t use it! Otherwise your almost begging users to un-blur. We are all superficial to an extent. Then they un-blur and it becomes a weird awkward situation. Oh and guess what privacy wanting users - all your data is already on the internet. Your embarrassed about family seeing you? Bro there either already married or they will be there too and no one will speak of it lol. Muzz if you want “pay to play” make it cheaper than £30 a month then to only be put through blurry profiles, ghosts, troll profiles… You can have this for free Muzz only because there’s potential - have a filter process when users want to join outlining their intent, implement some form of ads non-intrusive, get rid of blur!.Version: 7.26.0

Too expensive, useless without Gold.The fact you can spend hundreds of dollars without being guaranteed you’ll find someone in the end makes this app way overpriced. Plus, only 1-2 women per day end up seeing my profile without the gold membership which makes this app useless unless I pay +20$ PER WEEK..Version: 6.3.12

Most Muslim Sisters does not have knowledge Islam.Most Muslim Sisters does not have knowledge Islam. This Muzmatch app I was surprised most muslim sisters likes prefer a muslim brother have highest education, degree university, very good salary job, good house/good car without good personality, college certificates, not high money and Islam because they didn’t see interested of it. But also I am a disabled brother and they don’t wanting marriage with a muslim disabled brother because they are wanting a muslim brother’s good health without disabled, other muslim sisters know I am a disabled and they like better friend with me without halal marriage but I don’t accept them because this Muzmatch is Islam marriage, no new friend!!! Most muslim sisters is not serious and full weirds in Muzmatch. The few muslim sisters were respectful, polite, nice to talk and follow Islam on there. I seems to have the least amount of practicing muslims in my experience, a lot of muslim sisters are generally airheads and Islam doesn’t seem to be a priority for most of them. There are serious muslim sisters on that Muzmatch app but very rare. Most of them will waste your time..Version: 6.1.6

They keep your data for 3 yearsThey keep your data for 3 years. Even when you request to delete your profile. Wonder what they do with your info? Of course this is illegal in the EU and I’m sure pretty much anywhere else. They DO sell your info and they hold on to it that long so they can continue to sell it. Notice how many reviews here complain of marketing calls and spam emails after signing up. They will reply bla bla bla we have to for legal reasons. No you DON’T. No other dating app does this. Not even Facebook does this. I’ve reported them to Apple just like you should..Version: 6.4.4

Untrustworthy/bots?So the interface is decent but there are major flaws. 1/5 compared to the other apps out there. Basically if you have the non-premium version you’ll get a blurred out version of profiles that liked you. When you start swiping, those profiles will never come your way so you can never match. The only way to come across profiles that liked you is by taking the bait and paying more. The only thing I can think is that those are fake accounts/bots designed to make you pay more. Highly misleading. Also the amount of “private” photos is astronomical. It’s a matching app, without half the people providing clear pictures. What happens if you match and after long conversations you can finally see pictures, and unfortunately they are not your type. Terrible feature..Version: 6.7.4

$5 monthly feesI think $5 monthly fees would be feasible for everyone and more people would sign up. This would also mean more money for MUZMATCH. This is my only recommendation for now. Thank you..Version: 5.3.4

None serious appThis application is ruin Muslim and islam name tbh. I have used this application all are time past, waste and mostly are call girls in this application sorry to say. Not good experience and wouldn’t recommend complaint already. No contact centre no verification for the next person or yourself if the person is he or she. At the end I would say the Umar sharif joke of blind man get into love with handicap women hahah.Version: 7.63.1

Horrible horrible app NOT SAFEHi everyone as a Muslim girl I want to feel safe using this app with the experiences I had and so did many of my friends I encourage any girl don’t download the app just don’t they don’t do background checks on the guys at all, and your photos are not private anyone can come in and copy your photos I am shocked on how this app still exists and I wrote them an email and all they did was block the guy on the app and as u see then the guy comes back with same profile horrible not safe wouldn’t recommend and how funny few days after I get an email saying that my photos aren’t my photos and I got messages from a guy saying I saw your photo on the app with multiple accounts don’t trust this app.Version: 7.24.0

Muslim judging you on your sectJust because you are certain sect. A person won’t even try to get to know you. This app just awful..Version: 6.7.4

App crashesOk so this app was good until it kept freezing and crashing on me it won’t stop crashing can some one fix this or should I delete it.Version: 6.4.0

DO NOT DOWNLOADVery disappointed with the app. Do not download. I rate this 0 out of 10. I was on for a while and for some reason Muzz emailed me saying ‘ Married individuals aren’t permitted to use Muzz. While Islam permits polygamy, it’s illegal in most countries’ In this case, you’ve failed to comply with our behaviour guidelines, so we have blocked your account’ I never been married, and who are they to judge? What do they know about any situation even let’s say I was married and going for a separation? I emailed them to say to reinstate my account and they ignored this. During my time in the app it is the totally wrong approach to finding a halal spouse. Muzz accepts any females profile even if the user name is A or S. they accept any profiles without checking. Also they accept non Muslims as well during my experience. It is the total wrong approach a convo leads to a meet up leading to other haram options. There is no guidelines even when you ask for help. Better to stick to the halal options asking your family members to find a spouse for you and go from there. It is 100% safer then meeting strangers you never met before and trying to build a marriage. Most of the profiles are fake once you get matched. Even if you set your filter to uk only and within let’s say 10 miles of your location still you get matches from abroad. Do not download and safe yourself from the desires of the shaytan. There are other halal alternatives..Version: 7.16.3

Scam nothing realYou pay for the app and if you want to send a chat you have to pay too - women in this app fake the looking for money and rich husband they want the golden ticket to the chocolates factory- this app not recommend.Version: 7.45.1

Issue with appAsalaamu Alikum/Hello, This app is meant to be used “Halal” way. Most of the guys in these apps are not serious to potentially get married. Both ladies and guys are taking advantage of this apps only for doing things are not permissible in Islam. Along with, the guys don’t even bother to communicate. These apps have now become an issue in USA especially. All these profiles are the same across the country whether through muzmatch or facebook of whatsapp yet people are still confused of how to decide to which person to consider. It is shame to say that these apps are like your picking and choosing a car model; until you don’t give the full test drive then at the end you choose the right one. People are talking to 20 people at once and don’t bother being genuine. How is this app even helpful? May Allah guide the Ummah, forgive each and every one of us that use this app in the wrong way. Ameen.Version: 7.29.1

Matches Disappeared after Voice/Video callI like this app, and in general this offers some good opportunities to match with real potential people who are looking for marriage. The reason why I am giving 1 star is for the fact that this is the second time which I have a match, and we both agreed to talk to each other through voice/video call, and in the middle of the conversation the call stops. I check the user’s profile that I’ve matched and it gives me a sign of “this user is not available for the moment” or smth similar (can’t remember). I check if they just unmatched me randomly (which they had no reason to do so), and yeah, they don’t even show on the unmatched list. It’s either that I’m unlucky that I might be matching with people that have conflicted the rules of this app, or smth is wrong with this app in general. Because as I said, it is completely unusual that the connection stops in the middle of nowhere and the user that I’ve matched basically “DISAPPEARS”. If this is a bug, then try and fix it please. But if I’m that unlucky that the second time that it happened, both of the users disappear (as maybe they’ve conflicted the rules of the app before) then I’ll change my rating. Thank you!.Version: 7.56.1

Worst App Ever—-Copied Bumble profile conceptI would try Minder or Muzproposal. Minder has sincere users and Muzproposal has a great concept. The problem with Muzmatch is that they don’t have a prime feature to be proud of. They copied one another. The newer version is similar to BUMBLE DATING profile where every details is all over the place. I liked the older version. Further, I like their marketing strategy “Fake it until you make it” I can challenge them if they can prove only 10k weddings. Play store says 50k marriages, App Store, 45k marriages. When no one knew about muzmatch, they already had 15k marriages on the website while mentioned in one interview 10k marriages. It is a false advertisement..Version: 6.0.2

Something is really wrong hereI have gold membership and I am allowed to send one message to a person who never likes me! I have to wait 24 hours to get charged another message to send anyone unless there is a mutual like! This is terrible because it slows down communication and kills my time! If you want to send more messages you have to open your wallet and pay for that! This is a greedy and terrible business model. It is not fair and definitely not helping society. I doubt that many profiles are real. There are many profiles seem to not active or bot. The platform looks full of people but it is quiet. It is a big disappointment. If don’t send messages as many as I want to why I have gold membership? What is this?.Version: 6.7.6

Decent app, horrific customer support teamThe app is reasonable, I feel Muzz was one of the first apps to fill a gap that needed to be filled in a particularly niche market and I feel it does it well. The app is well designed & intuitive with a track record of getting people married, hence fulfilling its purpose. The issues with the app actually come from the customer support team who will just not reply regardless of how many emails you send their way. If the poor customer service was a one off I would somewhat understand but it is a constant thing. Any issue I have with my app such as me paying for gold but it not being applied to my account, issues with likes only showing in the recently viewed tab and not the likes tab etc. Can take in excess of 10 emails before a response is given and well over a month before the issue is resolved. This is unacceptable. I have tried emailing customer service and even emailed individual members of their team by finding their emails without a response. Considering the cost of the subscription, this level of disregard for paying customers gets the app 1 star, not the functionality..Version: 7.54.0

Not worth it, stay away. Download Salams or Hinge insteadMy friend and I both downloaded the app from the same location. He was offered a one-month trial period, whereas I was only offered a three-day trial period, which I wasn’t aware I had to accept in that moment. I could see that I have matches waiting for me, as well as sisters who have liked my profile. They do not, however, appear in my show card. I contacted customer support and they responded with a generic email with no solution. Furthermore, after a few days of using the app, I found that my profile was rarely featured because hardly anyone visited my profile. Every day, there were only one or two visitors. I am an attractive man, and I have used other platforms since, with greater results..Version: 7.40.0

Needs work and less promotional pop upsI respect the idea of any Muslim marriage application since it’s tough for us who follow Islam to find relationships organically. However, I paid a premium to give it a shot for one month. What I received was absolutely no way to hide blurred and private profiles so I can’t see what the person looks like and even if I can see what they look like they make it every difficult by plastering an instant match button taking up most of the screen. Not only is it invasive for the other party because they have not agreed to this, but it is extremely annoying because I can’t see their face. I will improve my rating if I see improvements. Note: The free version of this app is absolutely terrible. I get that they need to pay the bills, but constantly promoting offers for a free month after referral or joining premium every few swipes is definitely mildly infuriating..Version: 5.2.2

Getting worse with each versionI understand you want to make money, but that’s no excuse of keeping on bothering users to subscribe, if the user says no the first time then just take the hint and stop those pop ups. It’s just nasty!!! It’s one of those apps where I wish there was an option for zero or even negative stars!!! It’s really really really annoying to say the least!!! By the way, developer’s response below didn’t address the actual issue I have mentioned. Pathetic!!!.Version: 6.4.5

Premium & Blurred imagesEdit: PLEASE take off the blurred pictures feature!! I hope this review finds you well. Please introduce a yearly plan. $60 / 3 months is ridiculous. Minder offers 12 months for $72. That’s not even a comparison…. And why charge users for viewing the images now?? That signals that this is now about money rather than helping Muslims find their future spouses. I understand wanting to make a profit but customers’ satisfaction is important. Also, the blurred images feature should be disabled. Completely taken out. That feature is also ridiculous. This is not the 1900s (or prior) where people blindly get married. Personality and character are crucial but VERY rarely does a person marry someone without seeing them first. Looks are a part of compatibility..Version: 7.6.0

Paid for premium service and got nothing!I paid for their premium service and did not get premium features. There must have been a glitch; I tried getting my money back but was given the run around. I contacted google to investigate; this is not right..Version: 6.0.4

Too many UX issues that shouldn’t existMuzz has potential but seems to focus on the wrong improvements constantly. While the new design looks nice, the functionality is not so great. First, removing the swipe option is poor ux, especially when you hide the bottom bar unless you swipe down. Second, the AI for profiles is horrendous and always has been horrible. I’ve had the same profile pic for years which no issues but I change one photo that isn’t even my main profile photo, and all of a sudden the AI thinks it’s a bad photo (even though it shows me clearly and the other new photo also shows me clearly). The fact that this isn’t even fixed during manual checking (also a really unnecessary feature) is embarrassing. Finally, while I get why this feature exists, I don’t get why it’s forced upon users unless it’s paid for and that’s the blurred faces. If you’re doing profile checks for pics, what’s the point of allowing users to hide them altogether? That’s literally contradicting each other. Honestly, you literally have a blueprint on how to make a Muslim dating app called Salams and somehow you haven’t even resolved basic UX issues. Be better..Version: 7.0.2

Unable to permanently Delete AcccountDear Muzmatch Dev Team, In this digital age when everything is being digitalised and our data being spread over the cores of the world whether that’s through apps or through other means. It has become apparent that many many applications allow users to permanently delete accounts with no retention period so why is Muzmatch different to the likes of Apple, Tinder, Google, Microsoft, Snapchat, Instagram, WhatsApp, Facebook and so many more. Our data is our data and and when we would like to delete it permanently we should be able to. Not deactivate but DELETE permanently. I don’t believe it’s legal to keep our data after we requested for it to be deleted for 3 years which to me and I’m sure to many others is a long time to retain data. Under GDPR laws we should be able to delete our accounts as and when we want. We should also be given the open to delete messages. Please explain because I will take this up with the authorities because I just don’t believe it’s fair to retain data. Think about our health and mental well being when it comes to retaining data and not allowing us to delete it as and when we want. I hope this review helps others..Version: 6.2.2

Too Many Non Muslima Women!!The purpose of using this app for me was to meet and find Women of the same faith.. it’s one thing not to wear Hijab, but some of these photos look like they’re straight off Tinder (or worse). Also I shouldn’t have to give Dawa to anyone on a level where you don’t know anything about Islam.. Please Sisters ( if you are reading this) PLEASE research, Study, and look into Islam before you expose yourself to the Muslim Men on matching apps. That’s all. Thank you. Ps. There are faithful Muslimas here but I’m guessing some are gettin Inappropriate messages and vibes as well from some of the brothers. Please let’s keep things Halal. If it starts With Haram that’s how it will end. Asalaamu Alaykum Rahmatualli Barakatu 🖤.Version: 7.29.0

Mediocre but can be greatThe app has finally gone back to normal where you can now see people who like you without needing to pay. Muzz had a phase where you had to pay just to see who liked you. Annoying that the best features are paid but it’s still better than other marriage apps out there. In terms of technicality, it doesn’t let me backspace in the middle of a sentence without moving the cursor to the end of the sentence each time so it’s hard to type. Updates to make it great: - If you could skip a profile & come back to it later on the search part. Sometimes it’s hard to make a decision but you can’t see other profiles without swiping one way or the other. - Voice notes disappear which is the most annoying thing because you can’t come back to it after. - Pls give us the option to upload videos on our profile that are less than 5 seconds! Not everyone likes to be on the camera for long but videos really help the authenticity of the app. Bit silly to put a time limit on this. Muzz say they listen to feedback so let’s see if they implement these changes. Fingers crossed!.Version: 7.31.0

The need to make the travel feature free againI do understand the need to maintain this platform through gold membership but I do also feel this is one feature that should remain free. The limited likes option and instant chat features can remain a luxury but for most Muslim singles who are either abroad for some reasons or etc. by making the travel mode feature paid it severely limits the choices for todays Muslims and creates more hassle than ease This is one feature that I again reiterate shoudl be the least thing to be free on this app otherwise this may also become a major deterrent for future members. I have many cousins in my family I recommended this app specifically for this feature who reside in Northern America to ease thier process of finding suitable mates from Asia and primarily Pakistan, india etc. Such little steps can really ease the hassle of Muslims having to travel abroad to look for suitable mates and than waste that period if they are unable to find any. Hence it’ll be a great relief from the muzzmatch team is that were to be the case and I’m very sure my words are the majority’s words.Version: 7.65.0

DO NOT pay for the “gold” version and people with super high expectations!So I’m a guy in my late 20s and I’ve been using this app on and off for about 2 years now, matched with some lovely people when I was using the free version but didn’t workout they either end up ghosting or find someone better. Thing is that I didn’t have great pictures in the beginning and now I’ve got better pictures since it’s all about looks really and I paid for the gold version. I’m trying to reset likes to be seen again but it’s not working, I keep getting a message to try again. So I’m stuck on this app full of girls who are looking for a handsome hunk of their dreams (and some, mainly reverts looking for a beautiful middle eastern men and Arab girls looking for Arab guys or white guys). I’m really disappointed that I paid for features which were promised don’t even work, so with all those girls on the app I have to deal with these bugs too which is not helping at all. I need a full refund because I paid for features which were promised to work but are not working. I feel like I was cheated..Version: 6.2.2

Too buggyI wanted to like this app I really did but it’s just too buggy. Yes there’s more “serious” people on here or at least you’d think but it’s still a Pareto principle on this app. 80% of the matches are very unattractive men, most don’t read profiles or waste your time and theres tons of fake profiles I feel like I report more profiles than actual talk to real matches. My biggest issue with the app is it started rejecting profiles that liked me before I could like them back. Support has been useless. First they blamed it on the update, then they had me reset stuff and reinstall, one support rep just copy and pasted from her script on “widening filters” that didn’t even address the question. I’ve asked multiple times to be given gold features even as a trial to make up for the issue so I can at least get back those matches but they always avoid the request. What makes you think the app is worth the $70 for 3 months if your support is this unhelpful. If this is the support for the free version I can only imagine how terrible it would be for paying..Version: 7.57.1

DETAILED REVIEW OF MUZZMATCHSo i been scrolling thru muzz alot in past days i started to realise majority of profiles are fake, bots. Patted Bio and information exactly what people in my country are intrested in, youngsters are hungry for women/men they think app will get them some british or american girl/boy will marry and take them abroad. Shows blurred or non blurred photos with cool bio 1km away, i know which part of my city have what type of people, someone just got married near you well i know my whole neighborhood in radius of 50kms maybe nobody got married photos bio theu nobody like this lives here, but if you want talk or chat to them you have to upgrade to vip and pay some $ noce scheme of ripping people with no knowledge but lust, God knows who makes this profiles, if it people they get nothing vip fee still goes to muzz, GOD knows so i would suggest even if you use app in countries like Bangladesh , Pakistan, India use free version dont pay for vip, i have reported this issue to muzz cleary since that day my app is not working keeps on telling me add bio and when i do and do ok keeps on loading tried with different phone and etc its working… BE CAREFUL PEOPLE 😊😇.Version: 7.10.0

Ladies dont waste your timeDon’t waste your time it’s all weirdos and most of the men arn’t serious .. been on this app for three years .. They either are into you then change there mind in second and say “ you live so far”!!.Version: 6.7.1

Not value for moneyNot enough active profile Rarely someone likes my profile Very few profile visitors(10 girls in one month) Willing to pay for an upgrade but it won’t be worth it (30 AUD per month) Not that many people around me (Australia) Most of the girls have private photo, hard to tell about their appearance.Version: 5.0.1

Privacy policy isn’t clear for membersI have just joined this app and paid 3 months membership, for the first day I created a profile and I gave all my details to Muzz match, the next day I get an email from Muzz to tell me, my account permanently blocked and they won’t refund me the money that’s a scam app unfortunately. Muzz email says, Salaam, The well-being of Muzz members is our number one priority. We have zero tolerance for serious breaches of our behaviour guidelines and policies. Married individuals aren’t permitted to use muzz. While Islam permits polygamy, it’s illegal in most countries. We ban members if we detect they’re married or have sufficient evidence to show they’re in a relationship. In this case, you’ve failed to comply with our behaviour guidelines, so we have blocked your account. We reserve the right to not correspond further, in relation to accounts blocked by us due to breaches of our Terms of Service..Version: 7.10.0

No response from their staffHad terrible customer experience when their staff never bothered to respond on posting our success story. We were just sent from 1 person to another and surprisingly all of them have the same attitude. Nevertheless I met my husband on the app but this experience was terrible..Version: 7.30.1

Not Niqabi FriendlyThis app is fine, people seem to be a bit more serious and if they aren’t you can tell almost immediately based on their bio. I wish the “frequency of prayer” wasn’t a good option because for many of us that is one of the most important aspects. As a niqabi your only option is to 1) take off the niqab and show your face or 2) pay for gold and have your photos blurred then tell the brother that you wear niqab and won’t in blue your photos for him which is a red flag. Just issues that there must be some way around. I understand why the guidelines exist it’s just quite bothersome. I wish it didn’t tell people when you view their page, sometimes I’m talking with someone and use their page for reference but I look like a weirdo going back to their page two/three times in 20 minutes..Version: 6.7.0

Scammers/PrivateThis app is a joke! Most of the men have their photos private and their marital status is "Separated." They just want to cheat on their wife. The response time is brutal. Also, as a 55 year old woman, I would like the age filter to be more specific! It only goes up to 54 as a parameter. Beyond that, if you click further, there's no upper range! So if I want someone 45-60, I can't choose that. I get 45-54 or 45-OLDER THAN DIRT. LOL. And I doubt that all of these "doctors" who are willing to relocate are actually doctors!! Hhhh. I have a great idea for a free parameter: immigration status-- temporary visa, green card, or citizen. I am so tired of all the guys just looking for a green card wife who they will divorce when they get it. Ugh. After 6 months, and lots of crappy matches with liars and scammers, I'm pretty sure I'll never have success on this app..Version: 4.0.1

The men aren't genuineI have been in muzmatch for almost two years. It was hard to meet Muslim men that wanted marriage where I lived, thus thought I would try this app. I have had men say the most vile, cruel, and racist things ever. I even had one man call me the N word after I had unmatched him. The app is slow, laggy, and messed up. You will keep having men you swiped no keep showing up, thus wasting your limited amount of likes. Also, you got a list of people that unmatched you or vice verse which is absolutely ridiculous. If you're gonna unmatched, don't show their profile still! That's insane! Their support team is non existent, seriously never had anyone respond to any claims. Premium? Not worth it! This app keeps pushing for premium with its non stop ads and it's a turn off. Deleting this app was the best decision I ever made. I truly wish for any one that truly wants to meet someone, don't waste your breath on this app. MuzMatch is the worst and will always be the worst app unless their support team actually listens to people's complaints..Version: 5.1.7

Lots of improvements to be madeFirstly, thank you for the opportunity for providing a platform for single Muslims looking for a spouse. There are a number of improvements however, I want to bring your attention to 1. I’ve never had customer support come back to me for issues I’ve experienced 2. I’m on the free service so I have limited swipes. I find I spend about 40% of them on profiles that are not complete or have character-fillers such as a series of full stops etc. This is absolutely not acceptable as I thought profiles are manually checked through. How is this acceptable? 3. I have seen some really inappropriate profile pictures too, one particular one that stood out was a man topless with a sword. How that was approved was beyond me. 4. Lastly and most importantly of all, the location tool is flawed. I have spoken to men who are based and speaking from as far as Manchester yet on their profile says 11miles from London. I understand this is may be a security limitation but I think we can get slightly more accurate than that. Which is where the other 50% of my swipes go. So I’m left with 10% of potentially worthwhile swipes 🙃.Version: 5.0.2

Profile waiting approvalI would highly suggest to everyone do not waste your money. This is one of the worst apps I have used so bad that you are actually better to stick to single Muslims or tinder, yes that’s how poor this is. I have been waiting for one week to have my profile approved. It was approved then they keep asking me to take selfies it’s so intrusive and degrading. I understand profiles need to be checked. My pictures are normal and however I have seen so many inappropriate ladies pictures. Make me question why my profile is taking so long to approve. Also like tinder people hardly chat or engage so I wouldn’t pay money to join. Like the previous review said customer service never come back no matter how many times one complains. Complete waste of time and money..Version: 5.1.10

AwfulAwful, useless, annoying… mainly a disappointment and a waste of time.Version: 6.7.1

Slow appNever have been so disappointed in the candidates..... would rather be single. And the app is slow.Version: 4.1.1

Overall great experience25yr, male. My review: Con: I did NOT appreciate after paying for Gold membership that it did not come with instant chat. But I understand this app is a business at the end day. Pro: I think app is great! Great experience and matches. However, is best come to this with the right mindset. Although is advertised as for Muslim users to find partners and to adher to Islamic understand, if you come with that mindset, you maybe disappointed here and there. However, If come in with open mindset and see what is in the market and advertise your bio according to who you want to attract.. you will be good. Overall Great experience, great app..Version: 6.7.3

Incompetent owner, administrator and so called web developerAfter 4 weeks of activity, I was wondering why I’m not getting any likes. Today got a msg from them that my profile pic wasn’t app. Quick service, isn’t it. App is poorly designed with so much wasting of time while they lure you to subscribe. Also filled up with fake profiles and scammers. Advice: owne, administrator and web team, if any, should go and find a easy job suited to them. For example cleaning toilets. They should have gone to uni before trying to launch an app. A bunch of incompetent useless creatures. Worst customer service ever and worst app ever, since App Store came into existence. Greedy creatures who are only interested in making money by forcing subscriptions to visitors and wasting their time. I usually don’t post reviews but on this occasion, I have to. Stay clear of this so called app guys..Version: 6.3.8

DangerousATTENTION!!!!You’ll meet all sorts of weird creepy people! ALWAYS GOOGLE IMAGE REVERSE TO FIND OUT IF THEYRE REALLY WHO THEY ARE... do a background check you could be talking to a man who isn’t as halal and could be selling woman ! Muzmatch needs to really investigate these people.Version: 6.0.7

Why am i being charged to download muzmatch?Everytime i try to download it request for my billing details for payment.????.Version: 6.7.4

Overpriced and incredibly buggy...First impressions suggest a slick modern interface with plentiful search options, choice & useful functionality. Once you start using the app you encounter several issues which undermine the quality of the service to the point where I am considering requesting a refund for the subscription I have just signed up for. 1. The app is incredibly buggy. Quite often profiles, messages etc take forever to load. App fix turnaround times are long. During downtime’s they often put up an automated message along the lines of ‘were incredibly busy right now’ which is ridiculous. If you can’t provide a functioning service then don’t put it out there for people to use/ pay for. 2. App support response times are incredibly slow. I’ve two queries open currently. One over 48hrs old and another from this morning. Neither have been addressed. 3. Prices for the subscriptions are high for not much benefit in reality. On top of that the add on for extra super-likes etc border on extortionate. 4. The filter function NEVER works. My attempts to filter out profiles with blurred images, restrict age group, certain dress codes etc never works. This is such a basic requirement for a matchmaking app. Amazing that they’ve not got it right. And before anyone asks, it’s been an issue with the app for a long time..Version: 5.0.3

WANNA-BE HINGE FOR MUSLIMSI—like every millennial Muslim—downloaded this app with the faint hope that I’d match with someone who’d lead towards marriage. The most recent app update (post January 2020) makes that dreams seem impossible. The app is built in an almost identical format of hinge, that focuses on pictures and short blurbs instead of a singular intro paragraph. The difference is Hinge has built in prompts and convo starters to help guide and engage users. Instead when you type your text is randomly broken up throughout your profile. Another HUGE lose for me is the order in which the information on profiles appears. Why is religion and status(single, widowed, divorces etc) BELOW languages spoken? I’m talking WAY down towards the bottom of a profile. By the time I scroll that far I’ve already figured out if we speak the same language or not....what I want to know up front is are you practicing (esp on a “Muslim” app) and what you do for a living. All that info needs to be in ONE singular location. Make these changes I’ll add a star and a half. (:.Version: 6.0.2

Mostly fake accountsOne would think that is isn’t a Muzz fault in creating a terrible experience. Most women who are on this app looking for their Prince Charming. The others tend to talk then disappear then talk again. Muzz isn’t real helping at all. They say they welcome ideas but as long as doesn’t hurt their pocket. They always answer with patience. (Keep buying their gold membership) is what they mean. They try to make you believe that the reason you not being seem or like is because you don’t have gold member. Then you have fake accounts they Muzz either creates or it bypass if you report them. They only hide the profile from you Which is shady behavior if you care about your self esteem run away. So much glitches in this app where I am just getting tired don’t waste your money..Version: 7.63.1

ScamI got seven days free trial but still got charged. I requested for refund but didn’t get any response. I also requested apple to send my refund but haven’t received any refund and it’s been almost a week since I’ve been waiting. It showed refunded on status of claim but haven’t got in my account..Version: 6.0.2

Waste of time. Money making business1. So many Fake profiles 2. Reduced likes from 99+ down to only 15 per day! Pushing you to buy membership Call feature is crap i can barely have a proper conversation 3. The notifications on this app is very annoying – For example, when you get one message, you will see a notification on the app icon which is 10 times more than the actual number of notifications received. Furthermore, they use this as a tactic to buy a membership so that if somebody likes you and you want to get rid of the notification, then you need to buy membership in order to see who it was. Otherwise, the notification will remain forever. 4. People use this app and it was designed for the Muslims to be matched with all the Muslims here. We are finding my Muslims creating profiles on here..Version: 7.53.1


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