Beyond Menu Restaurant Owner Negative Reviews

Beyond Menu Restaurant Owner App Complaints & User Negative Comments 2024

Beyond Menu Restaurant Owner app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Beyond Menu Restaurant Owner? Can you share your negative thoughts about beyond menu restaurant owner?

Beyond Menu Restaurant Owner for Negative User Reviews

✓ Horrible customer servicesHorrible customer services Horrible attitude.CccccuuutteVersion: 1.33

✓ Need to update their appThey should follow other apps and allow you to have a “busy” mode or to turn off ordering easily (if you’re too busy at the moment). They also need to have a phone number verification for customers so that restaurants don’t have to deal with fake numbers. Their app seems pretty out of date compared to other services. Recently, their “future order” feature doesn’t show the red bar so you can’t even tell it’s a future order unless you’re paying close attention..ShallennnVersion: 1.49

✓ Awful.servicesThis company stealing my google account and put their info in my restaurant page for online order! This is really disgusting, and their customer service is really rude, keeping calling my restaurant and bother my business, I need to cancel work with them, and suggestion every body don’t use this company, service really awful!.表示太垃圾了Version: 1.56

✓ ClEVIL: claimed and listed our restaurant as No Dine-In during the pandemicMy client’s restaurant operates throughout the pandemic, but her google profile is shown as no dine-in. Thanks to all who posted their experience here. All the claims confirm my suspicion. I don’t understand how Google will even verified them as the rightful owner of a restaurant. Maybe their delivery man took the Google postcard while they are at our shop? The “no dine-in” is really a smart move because it drives all the customers to their business. Except it costs us a toll. Customers seem to have long remember that we remained close.... now it is extra difficult to get them back. Their charges are low comparing to many competitors. But to claim a listing you don’t own and actually change the status to no dine-in is PURE EVIL..Tok Tok MeeVersion: 1.53

✓ No goodThe company has updated the website which is taking the payment of the credit card then pay the restaurant after half month, who else like to put the money on your pocket for 2weeks? This is funny..Leon0117Version: 1.16

✓ Stop forcing restaurants to sign up with you!!!They FORCE you to sign on like literally HARASS you until you get tired and give up into working with them and they rush the whole process and leave you confused without giving you the full information and then blame it on you saying they told you everything from the beginning and LEAVE YOU AT A GREAT LOSS!!! Horrible horrible company. Trying to get out of working with them ASAP. Customer service is however nice. Everyone was helpful to the best of their ability but Beyond menu needs to do better or not do anything at all..Ijcp612003Version: 1.70

✓ Awful serviceCustomer service are just awful they are bunch liars. You ask them to do something they would say yes just to get you to get off the phone... what is wrong with these ppl??? If there is problems make sure try to solve it with customer don't expect BeyondMenu to help...Don't buy from taobaO in USAVersion: 1.27

✓ Cant make updates not really good for anythingCant make updates not really good for anything..TomEmmonsVersion: 1.23

✓ Worst appBeyondMenu is the worst app for restaurant! Dishonest and poor customer service! Stay away from it, especially restaurant owners!.Lulu1228connieVersion: 1.46

✓ Beyond Menu is a Scam for restaurant owners.Beware, their business plan is very shady and dishonest. Beyond Menu hijacks the Google My Business page of restaurants requesting ownership over it. Then after they get control of the page, they replace the restaurant online menu page for their own online ordering platform to generate revenue for them, ALL of this without the knowledge of the owner or manager. They did it against us before and it took my a lot of time and help from google to get our Google My Business page back. Now they are trying to do the same one more time. I wish Google will blacklist Beyond Menu and Kydia Inc from requesting ownership of restaurant they don’t own. Search Google and you will find a lot of complains and information about how they operate..Sergio LAVersion: 1.44

✓ Dont allow change menuDont allow business owner change menu，all the time need to call customer service。and customer service is really slow！！！.幻冰1989Version: 1.48

✓ Stay away!This company, without my permission, set up a website in the name of my restaurant and claimed my business listing on Google making my listing as a duplicate listing which effectively blocked publishing my own listing which I have already verified with Google. It is a mystery how they did it. I am in the process to regain control of my google listing..UTBKSVersion: 1.28

✓ ScamSteals google business pages and charges customers by adding menu onto google business page. Takes in customers credit card info. Company from china..Ku13yVersion: 1.30

✓ I need landscape mode.Please put landscape mode.RigobertoramirezVersion: 1.22

✓ Never again!!!I have stopped using their services (end of June) but they actually told me to wait 2 months before they can return the money to us. It’s a bad company. The attitude is bad too.Does your company end customer relationships like this?.Ok calvinVersion: 1.32

✓ TerribleVery inconvenient!.Yihao8Version: 1.47

✓ 千万别上当，垃圾公司私自改你的菜单.Zli_arcVersion: 1.50

✓ Can’t edit anythingOnly makes things visible but I can’t change what I want to change- menu, hours, etc.JazzyaliVersion: 1.36

✓ BeyondMenu is a SCAMDo not partner up with this company. BeyondMenu messes up small restaurants’ Google Business profiles! It did it to my business and it’s making business WORSE..WhoislVersion: 1.48

✓ Very limitedNeed to be updated with business owner Can edit menu and pause the service etc. Thank you.Rai nayanVersion: 1.31

✓ Just the worstNot able to update anything yourself in the app or online. No contact information via email or chat to correct errors. How this company is googles go-to for restaurant information is beyondMe. Worst. Company. Ever..GameShowVersion: 1.32

Beyond Menu Restaurant Owner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Beyond Menu Restaurant Owner.