MyMercy App ProblemsMercy Health

MyMercy Problems & Troubleshooting and Solutions

4.5
4.54249 star

Total 5,999 Ratings

Common MyMercy Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the MyMercy app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The MyMercy app's creator (Mercy Health) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. MyMercy iOS app crashes, not working, errors
  2. MyMercy iOS app network issues
  3. MyMercy on iOS has black/white screen
  4. Common MyMercy issues
  5. How to fix MyMercy payment issue while purchasing app or upgrades?


How to fix MyMercy app crashes or not working?

  1. First, shut down the MyMercy iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the MyMercy app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the MyMercy app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the MyMercy iOS app:
    1. Launch the MyMercy App Store on your iPhone's display.
    2. Look for the MyMercy app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an MyMercy iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the MyMercy app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact MyMercy customer support or visit the MyMercy contact page to report the issue and get assistance.


  • mymercy problems & solutions and troubleshooting guide - 1
  • mymercy problems & solutions and troubleshooting guide - 2
  • mymercy problems & solutions and troubleshooting guide - 3
  • mymercy problems & solutions and troubleshooting guide - 4
Common MyMercy Problems & Solutions and Troubleshooting Guide

How to fix MyMercy iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on MyMercy app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix MyMercy black screen/white screen (blank screen)?

Follow the mymercy iOS app crash troubleshooting guide here ▲



How to fix MyMercy payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the MyMercy site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common MyMercy issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the MyMercy development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • MyMercy is not responding
  • MyMercy login does not work
  • MyMercy loads very slowly
  • MyMercy no internet connection
  • MyMercy always crashes
  • MyMercy hangs
  • MyMercy is causing errors
  • MyMercy reduce battery consumption
  • MyMercy does not start
  • MyMercy does not load
  • MyMercy cannot be opened

Have a problem with MyMercy? Report Issue!

You have problems with the app MyMercy and you are looking for suitable solutions to fix the errors?

Please wait! MyMercy facebook community issues loading...


Why should I report an issue with MyMercy?

  1. Pulling issues faced by users like you is a good way to draw attention of MyMercy to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyMercy customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyMercy.
✱   MyMercy Report & Feedback Form
Similar problems with the app MyMercy
Body Temperature App For Fever problems and troubleshooting and solutions
Body Temperature App For Fever Problems & Solutions and Troubleshooting Guide

Track your body temperature. Take care of yourself. If you don't have a thermometer, our app will help you! Body Temper...

FreeStyle Libre 2 - US problems and troubleshooting and solutions
FreeStyle Libre 2 - US Problems & Solutions and Troubleshooting Guide

This app is only for use with FreeStyle Libre 2 System Sensors. ◆◆◆ The world’s #1 CGM takes diabetes management t...

Teladoc Health - Telehealth problems and troubleshooting and solutions
Teladoc Health - Telehealth Problems & Solutions and Troubleshooting Guide

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to...

SimplePractice Client Portal problems and troubleshooting and solutions
SimplePractice Client Portal Problems & Solutions and Troubleshooting Guide

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy...

Muscle Trigger Points problems & troubleshooting and solutions
Muscle Trigger Points Problems & Solutions and Troubleshooting Guide

A reference for trigger points and referral patterns for 108 muscles. Features 160 trigger points with their correspondi...

PediRef: Pocket Pediatrics problems & troubleshooting and solutions
PediRef: Pocket Pediatrics Problems & Solutions and Troubleshooting Guide

Pocket pediatric reference for physicians, doctors, nurses, residents, physician's assistants (PA), medical students, EM...

Squeezy problems & troubleshooting and solutions
Squeezy Problems & Solutions and Troubleshooting Guide

Squeezy has helped thousands of women regain confidence in their pelvic floor. Pelvic health specialists around the worl...

ASRA Coags problems & troubleshooting and solutions
ASRA Coags Problems & Solutions and Troubleshooting Guide

ASRA Coags transforms the ASRA (American Society of Regional Anesthesia and Pain Medicine) Anticoagulation Guidelines in...

Check Out How to Solve Problems or Issues of Related Applications
Mercy Fitness Edmond problems & troubleshooting and solutions
Mercy Fitness Edmond Problems & Solutions and Troubleshooting Guide

Manage your membership on the go. Mercy Fitness – Edmond lets you: • Update your profile and account information • V...

Mercy Sports Performance STL problems & troubleshooting and solutions
Mercy Sports Performance STL Problems & Solutions and Troubleshooting Guide

Mercy Sports Performance powered by EXOS is committed to leading you in your journey to well-being. Life is better wh...

MyMercy Plus problems & troubleshooting and solutions
MyMercy Plus Problems & Solutions and Troubleshooting Guide

Manage all your health care with one app. Upgraded features make it easier to schedule visits, search health info and...

Mercy Fitness problems & troubleshooting and solutions
Mercy Fitness Problems & Solutions and Troubleshooting Guide

The Mercy Fitness Center in Fort Smith, AR is a 36,000 square foot full-service gym serving the community seven days ...