- 89.8LEGITIMACY SCORE
- 90.3SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Round Health App Complaints & User Negative Comments 2024
Round Health app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using Round Health? Can you share your negative thoughts about round health?
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Round Health for Negative User Reviews
✓ GoodDoes the job but push notifs are unreliable. An alarm would be awesome.Version: 2.5.5
✓ Syncs issuesEven if I think this app is really useful, the sync for the multiple device doesn’t works, and the developer web site is no longer accessible..Version: 2.5.5
✓ BAD DONT DOWNLOADEvery time i go to open the app, it crashes!! will be undownloading. 10/10 DO NOT RECOMMEND.Version: 2.5.5
✓ This company has no website.Apple, get rid of this app or have them be honest in their marketing. Is this company Russian?.Version: 2.5.5
✓ It’s good!Very helpful app..Version: 2.5.5
✓ Simple and usefulEasy to use but can be improved. You enter drugs and their dose, but I’d like it to remember default doses - two tablets rather than having to change that every time. Should be able to monitor what you’ve taken in a rolling 24hrs, rather than just a calendar day. Would like to see it retain markers in the circle motif showing what med has been taken when. There are others - small things that would make it even easier to be use and be useful..Version: 2.5.5
✓ Must Have App but Difficult to RateThe app works well as a phone app. Drop the pretence of the watch complication, for now, and my rating would improve. Either allow me to create an account, or remove the option to do so from the app and you get near to five stars. That deals with the downsides. Round is all things to all people; it is just so flexible. It keeps count of my meds - all of them - and more beside. My memory is not what it was. Round reminds me to brush my teeth - indeed if I have cleaned them. It tells me when last I attended clinic, collected meds or had my haircut. The software is as flexible as one might wish it to be; I have used it for several years and no longer look for a replacement, it is a big must have, for me the positives trump the negatives..Version: 2.5.5
✓ Used to be a great app but not since ast updateUsed to be a great app but not since last update. It reminds me to take my meds but no longer records in the app that I have taken them after I click button to confirm I have taken them. Deleted and re-installed but still not working and now lost my history of taken medication. Emailed developers 2 weeks ago but like other users here there is no response from them. Better apps out there now. Don't bother with this one. Cant give a rating less than star but really doesn't deserve any stars.Version: 2.5.2
✓ It’s okay but good luck getting support in appI started a new med and found this app five days later. I like that you can see the days you took or missed taking your medicine on a calendar. I also like that you can set a reminder window to get a few reminders over two hours. My first complaint is potentially trivial, I’ll admit. I’d like a way to move the start date back for this medicine to account for the five days I took it before starting the app. It would really help me to have an accurate count of how long I’ve been taking this med and how I’ve adjusted to it as time progresses. I can’t find a way to do so, which leads me to my second complaint which isn’t as trivial, in my opinion. I tried submitting this question/request about the start date in the in-app form for feedback and bug fixes….except I keep getting error messages that that function isn’t working. The “bug fix” has a bug and it’s been this way for weeks. I can’t get it to go through, despite several attempts, hence the review in case the developer reads it. The first problem may be something only I care about but the second affects any user who has any issue and seems like a basic function to keep working..Version: 2.5.5
✓ Efface du storeLe site de cette app est mort et effacé depuis longtemps cette app n’ai plus mis à jours et ses impossible de se connecter à son compte et retrouve ses horraire de médicament devrait être retiré du magasin.Version: 2.5.5
✓ Unless I couldn’t figure it outIt doesn’t remind you to take medication more often than daily so if you’re trying to set up a pain management plan it’s useless..Version: 2.5.5
✓ Good so far but experiencing bugsGreat for someone who likes clean simple designs. I’ve been enjoying the app so far but Round doesn’t seem to be passing information to my Apple watch face. Everything shows fine and works perfectly in the watch app however it only shows dotted lines where my current/next medication should be. I can’t sign up or send bug/feedback messages through the app and keep getting error messages. So I’ll just have to leave this here. Otherwise I love the app and would love to see future features include notes for each medication, like ‘take with food’ or ‘on empty stomach’ or even a dose range, and integration with Apple shortcuts or google calendar - especially if trying to take medication around workouts or wind down times, etc..Version: 2.5.5
✓ Privacy and conditions link is brokenHi, just wondering where I can access the privacy and terms and conditions before I will agree to use this app. Getting an error message when I click on it..Version: 2.5.5
✓ Not functioningTheir website is gone, the app doesn’t fully function and their is no way to reach them for support. It’s a same because if it worked fully it would be a great app.Version: 2.5.5
✓ Constantly crashesThis would be great if it didn’t crash immediately after opening half of the time. This is the only app I have found which does what I need for tracking as needed medications, but half the time I can’t see when in the day I last took my painkillers because the app immediately crashes, meaning I can’t take any more painkillers, leaving me in pain..Version: 2.5.5
✓ Round on Apple Watch disappointingI installed this because I didn’t like the Apple Health app for medication. The haptics and sound are so subtle that I hardly ever detect them and there is no option to snooze and get reminded later if you are not able to take the medication straight away. Round addresses the second problem, but there is absolutely no sound or haptics on the watch. That makes it completely useless for me..Version: 2.5.5
✓ GoodVery sleek app. Wish I can adjust pills for dates before the app install date.Version: 2.5.5
✓ They gave upI guess they gave up on the app cause you can’t create and account and can’t even send feedback or report bugs..Version: 2.5.5
✓ Almost perfectRound has been very helpful with reminding me for the various medicines I have to take, my only quibble is that there doesn’t seem to be an option for as-needed medication. I’d really love a hold or pause button or something I can tick to let the app know I’ve taken the ones I do need daily and sometimes taken extra others on the as needed basis..Version: 2.5.5
✓ Great App - Runs SlowI love the Round app and it’s honestly the only app I’ve been able to find that I like the design of. Most medication apps are overly complicated and don’t work for people who take a LOT of various meds. Round is perfect for me - it keeps track of medications wonderfully, and I love the timer on my as needed medication. It’s very customizable and easy to see all the information you need at a glance. I also love that the medication list is so simplistic that I can just hand my phone over to the nurse whenever they ask what medications I’m on which definitely saves time at doctors appointments. My only complaint is that the app has quite a lag to it. Especially as you add more and more medications for it to keep track of. I’d love to see the app sped up because it can be quite a hassle to be waiting and waiting for an app to load multiple times a day when I take my meds. It also has a glitch where the meds don’t line up properly which means you have to completely restart the app, which is even more annoying. I love Round SO much but if it gets any slower and crashes any more I’m not sure I’ll be able to keep using it. I hope they release an update that fixes these problems soon..Version: 2.5.5
✓ Cool app but issues with register profileDon't know if i'm the only one, but i'm unable to register any account to save my data, so a little disappointing. it would be a nice feature if it was working.Version: 2.5.5
✓ Long term user now extremely disappointedUp until recently this app was crucial to me managing my meds. Now for some reason, the app loses data. If I log a dosage in the morning, I can see it’s logged so go about my day until my next dosage is due. When I open the app (I didn’t trust the notifications) I’d notice my previously logged dosage had gone. It’s a shame because it’s an easy enough app to use with a good UI, but I’m now looking for an alternative..Version: 2.5.5
✓ BuggyWhen working, this is great for keeping track of the many supplements I take, however, it is buggy. It takes several attempts to open the app on my iPhone. Once open, it will shut down whenever I try to fill in a checkbox or make a change to the medication. Not always, otherwise I’d delete it, but enough to make it quite frustrating. I’m running iOS 12 on a 7+ if that’s any help..Version: 2.5.5
✓ DodgyWhen you open the app and start to use it it says by using this app you agree to our privacy statement tap to view. When you tap to view it just says account suspended and doesn’t even allow you to view their privacy statement. In these days of data breach and strong privacy laws this is so far past acceptable I’m surprised Apple even allow this on the App Store. Dodgy..Version: 2.5.5
✓ Works But it Doesn’tI’ve been using this app for quite some time now, it’s a great reminder and works for the most part, well on my iPhone and Apple Watch. BUT, it doesn’t open on my iPad and I’ve never been able to create an account to be able to sync the app from my iPhone to iPad- which is frustrating if I don’t have my phone to hand. I’ve also never been able to send feedback / questions from the app, it just never goes through and says try again soon. It’s a great app, but I’ll be searching for something that is fully function across my devices.Version: 2.5.5
✓ Good but room for improvementI’ve used this app for a while now but there are a couple of suggestions that would make it a lot better in my opinion. If I get a new medicine and I’m trying to schedule the dose I think it should either start from when it’s entered on the app or ask when you will start taking it. At the moment it will schedule it for the same day but before I’ve received the medicine so I don’t want to say I’ve taken it in case it confuses me. It would also be good to have an option for frequency (e.g I need to take a medicine 4 times a day but the gap needs to be 4-6 hours. So an option to calculate this and maybe suggest the times for you to take the medicine)..Version: 2.5.5
✓ Beautiful, but buggyI love this app and have reinstalled it many times, but I’ve always had to delete it again because it will start to crash and close itself every time I open the app!.Version: 2.5.5
✓ Reliable and goodThe application is reliable and good insomuch as it provides a visual reminder. Only wish it had an additional feature to tap a single button to check all medications have been taken, regardless of the time of day. Aside from that, the application is simple and straightforward to use..Version: 2.5.5
✓ App constantly crashesHi just letting you know, every time i open the app it crashes. besides from that, it’s a pretty good app.Version: 2.5.5
✓ Very glitchy and dangerous for your health!I have been using Round found months now. I’m on several medications and some that can never be mixed together as it can very dangerous for me. I also been in a accident that has impacted my memory. So why I need help in remembering when to take my medication and help me record all the intake in my meds. So that’s when the Round App comes in. I have tried countless of others and round does have a ease about it and I liked that. But long story short it was very glitchy! I would kick me out of app at least 4-6 times before I could actually use it. Others times I just had to do a hard reset on my iPhone to make the app open. Mind you all my others 40+ apps on my iPhone give me no problems opening up. But the worse problem of all is that that app doesn’t record all the medication that I input as TAKEN! I would come back the next day and the previous day would be showing that I never took any of my medications! Even two days back would be empty! How many times have I doubled up on my medications because this app had a glitch and didn’t store my taken meds? Can’t tell you the times I told myself “I know I just took this medication a hour ago?” But ROUND says “Not taken” so I taken again! That my friends is dangerous!!! Stay away!!.Version: 2.5.5
✓ Great app, little buggyGreat app love it! However, the “last taken” seems to be the “first taken” eg its showing me “23 hours and 9 minutes ago” instead of “1 minute ago” making it a bit confusing. I tried to submit this using the built in feedback mechanism within the app but it didn’t work and I got a message to “try again later”..Version: 2.5.5
✓ It’s okay.Yes, it will send me my daily reminders to take my pill. But, when I log that I have taken it, I end up getting notifications saying to take my pill, even when I already registered that I’ve taken it. That I find a bit annoying. It won’t let me create an account for keeping track of my data and being able to easily access it from another device. It keeps saying that the Network Connection failed and I need to try again later. It does what it says it does, but it isn’t the best app for reminders about medications out there..Version: 2.5.5
✓ It’s a dead appIt works but it’s not supported anymore. Yet it remains such a good looking little app. Too bad..Version: 2.5.5
✓ Works but still kicks you outI’ve used Round for years now to track my meds after having difficulty remembering when to take my main medication, which is every other day. Most of the time when I open my app it’s to see if I took my medication or not, not just to mark when I do. That’s when the disappointing factor comes in—- every once in a while the app just decides to say screw you and kicks you out when you try to open it. It eventually allows you in after usually around a week. I’m the meantime however I’m left to track it myself which doesn’t always work out, especially if I don’t remember if I took my meds the previous day or not. I’ve missed several doses by accident because of these periods, which is dangerous for an every other day drug. I could hedge my bets and take my meds even when I’m not sure I need them, but that would cause me to potentially run out before my next refill. It’s just frustrating when it’s the main thing this app is supposed to help with and as per my experience and from other reviews, this has happened for many years without being fixed. Really disappointing. I’m considering switching to another app..Version: 2.5.5
✓ Great app until it crashesI have been using this app for years. Was great, simple and the reminder tone not too horrible. But it keeps crashing now after you do one action it closes. So annoying I am looking for another app. I also emailed and haven’t heard back from support. Has been almost a week now..Version: 2.5.5
✓ Okay, but maybe look for a better option.The app is relatively easy to set up, and easy to use. But it has some serious draw backs, most notably you can’t seem to actually make an account to store your information. There are options to try, but no matter what you try you always get some network error. You can export your data which is good, but if you forget then you could wind up screwed. The app also crashes pretty frequently and will take a bit of trying to get it to open back up which is seriously frustrating. The in app feedback feature doesn’t work. All in all you can add medicines and track them with this app, usually easily, but it leaves a whole lot up in the air. Usually tracking intake means you need to be able to access the data to see it at some point, and if the app crashes and gets rid of it, especially with no account to back it up in, things could go not so good..Version: 2.5.5
✓ Beautiful app but not what I neededI have short term scripts that are more complex decreasing in does each day. It’s hard to remember what I am meant to be doing with each one..Version: 2.5.5
✓ Notifications are unreliableFor an app that needs to be more reliable than I am at remembering to take my medication, unreliable notifications mean I’m deleting it and relying on something else. Phone notifications happen 10% of the time. I’ve never seen a watch notification despite loading the app and enabling every option I can find. It’s a pretty app. Shame it does not work. My advice - try it if you want, but if your medications are too important to miss, delete it and use something else quickly if it does not work..Version: 2.5.5
✓ Ok app but watch notifications don’t workThe App for me is ok but one major drawback is that notifications don’t work on my Apple Watch which I find highly irritating since I’ve reached out to the developer numerous times with no response. I don’t want to be tethered to my phone for all notifications, that’s the point of the Apple Watch with LTE. If you release a watch app, at least make sure you test that it works properly. If this matters to you, look elsewhere..Version: 2.5.5
✓ No login but monthly viewI love this app but it won’t allow me to make an account and if I reset my phone I will use all my data so I have to use two apps at the same time but I keep coming back to this one for its multiple reminders and monthly view.Version: 2.5.5
✓ No privacy policy and other issuesThis could be a good app. However, even their feedback form returns an error. They do not provide privacy details to Apple, and when you click on the link to read their privacy policy, it says the server cannot be found. Remember, this is your highly sensitive personal medical data that companies often like to sell, and it’s suspicious that they do not provide privacy details at all. Also, this app has not been updated for FIVE YEARS. Developer abandonment. This is the feedback I would have left had their form worked. I will be deleting this app after submitting this because of the privacy issues and developer abandonment: Would you please add the ability to notify a friend if medications are not taken for a specified period of time. This is important for those who are senior citizens or in poor health so others know to check on them and make sure they’re okay. Thank you..Version: 2.5.5
✓ HamishA very useful app and one I now completely rely upon. It should get six stars However I do find that from time to time it doesn’t want to load when it’s time to click ‘meds taken’. This is irritating as I have to come back to it later. A minor but irritating inconvenience. Otherwise it is incredibly easy to use and hasn’t let me miss a dosage of pretty important heart meds morning and night for months now..Version: 2.5.5
✓ Keeps crashing after a monthI have downloaded and used it for month the first time initially and it had crashed after that, I redownloaded it again and same thing happened. I’m going to redownload it for the 3rd time for one more try but it’s getting annoying having to redo everything again.Version: 2.5.5
✓ App is crashing with no app supportI’ve been using this app for 2 years without any issues but it has started crashing. I think it was related to a previous use while in WiFi (which i never do l) and now it won’t load unless I’m in WiFi. Even that is iffy and seems to take a few reboots to work. There is no email or website and the internal feedback doesn’t work. They have both a Facebook page and a Twitter page but I don’t know if either is monitored. I messaged them and haven’t gotten a response yet. There is an export option but no import and the syncing service is dead so I really can’t start again with a new install with all my data intact. Essentially if the app starts crashing on you good luck getting support or the data back. I have been able to export so I have my data and I am switching apps. It’s too bad because I prefer this one. I strongly recommend frequent backups using the export function so at least if the same thing happens to you there is a backup. There haven’t been any updates for 3 years so I think it’s safe to say that the app has been abandoned. My suggestion is to find a newer app that is maintained and updated because who knows when an iOS update permanently kills this one. I’ll update if they respond to me by Facebook but I doubt they will. Minor gripe: if you don’t want notifications you have to click through 2 prompts when setting up a scheduled dose..Version: 2.5.5
✓ No supportNo support and cannot change email address.Version: 2.5.5
✓ GoodGreat app to keep track of tablets and get reminders but the downside is that it crashes ALL the time when I try and open it and the tone of the remind is very obnoxious and there’s no others to choose from. Both need fixes ASAP.Version: 2.5.5
✓ Good concept… hardly functional due to lack of updates.I was recommended this by some friends who also struggle with chronic illness. I put in all of my medications and was loving the app so far, but when I went to create an account I found that the links to do so had a bug. So I went to submit feedback. And the link to do that had a bug. And then continued to click on every link in the app. The only link that actually functions is the link to the developers twitter which hasn’t been updated since 2017. So I went to the App Store to click on the link to get help with the app. Not surprisingly it also goes absolutely no where. I feel generous giving this two stars, because I haven’t even seen if the reminders actually work yet, but so far the interface is very intuitive and if it works well it would be a lot more helpful than other apps I’ve tried, however if I ever lose the data on my phone, I struggle with memory issues and take a lot of medication so I’m going to be frustrated having lost the time and effort I put in to setting this up. One of the things I liked about this was the ability to sync it and it with my google and it doesn’t function as intended. I’m not sure how to post pictures in a review but I did take screenshots of the app functionality/non-functionality if the developer is still around and interested in fixing these bugs..Version: 2.5.5
✓ DisappointedNot able to create an account or source any support. Really disappointed as it was looking promising as a handy app to have..Version: 2.5.5
✓ Won’t openI love your app and I’m devastated it won’t open ☹️ iOS 13.1.3 on my phone. It was working perfectly but now when I try and open it nothing happens. Have tried deleting and adding again and same problem..Version: 2.5.5
✓ You can’t make an account with your email or GoogleI really wanted to try this app but it won’t even let Me make an account. Maybe bug fixes? Idk.Version: 2.5.5
✓ Displays incorrect time informationSays certain meds were taken almost a day ago in parts of the app, while other parts have the times listed correctly. Confusing. A pity, because the app feels very fluid otherwise..Version: 2.5.5
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