- 88.2LEGITIMACY SCORE
- 88.7SAFETY SCORE
- 4+CONTENT RATING
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The Hockey News Magazine App Complaints & User Negative Comments 2024
The Hockey News Magazine app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Hockey News Magazine? Can you share your negative thoughts about the hockey news magazine?
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The Hockey News Magazine for Negative User Reviews
✓ Refund?I purchased your jersey issue and now it won't let me update or access the issue to read. Very disappointed with this app. Don't buy ..Version: 1.0
✓ Isles41Same issue every month.Tells me I have to purchase new issue or subscribe.Ive been a subscriber for 12 months..Version: 2.4
✓ PoorOnly works with internet connection. Must verify status every launch. Does not verify in iPhone at all. Would love a refund on purchases..Version: 3.5.4
✓ Garbage AppThe Hockey News continues to offer one of the worst digital subscription apps I've ever seen. Nothing loads on my iPhone, but will load on my iPad. it's constantly logging me out of my subscription on its own. It's total garbage. Praying I'll be able to use the Apple News app down the road for my hockey news subscription like i do for others. Hey Hockey News I'm paying for your content and I can't read it because your horrible app is so bad. Fix this or allow us to use a good app like Apple News to access the content we pay for..Version: 2.4
✓ AwfulUpgraded app and stole my money because I now cannot access content I paid for. Where's my refund? Too bad because I really enjoyed the magazine but do NOT purchase this!.Version: 1.0
✓ Please FixGlad I didn’t cancel my print subscription because this app rarely works, but when it does it’s pretty good. I’ve deleted it and reinstalled it several times but still can’t see current issues, keeps asking me to subscribe or buy the single issue, all I can see are past issues from months and months ago..Version: 2.4
✓ Get A LifeThe magazines read like material for a twelve year old. The articles we just hard to taje seriously. I was done reading after about 4 issues. It never talked about hockey just boring player stories that a parent would read to his child who played hockey. Unfortunately my son is not a hockey fan. These articles did not get him interested either. Too much junior hockey and Women’s hockey. Hard to care. Need articles about the daily operations of the NHL or just hockey tips. Very boring..Version: 3.5.7
✓ This app is a joke!I have no access to my older issues anymore!.Version: 2.4
✓ HorribleIts pure sh** , cant even open de content. It keep downloading forever. I’ve download ZINIO which have no bug and i can read my stuff . THN Take notes.Version: 2.4
✓ OMG!!!What a bunch of losers these guys are. They "upgraded" the app. But now it doesn't work. Was the upgrade a way to get me to purchase a subscription thru THN instead of thru iTunes? We'll never know. When I called THN to tell them that I couldn't sign in to access my mag, I was told that because I made my purchase thru Apple, I'd have to call them. AND THEN THE GUY HUNG UP ON ME!!!!! Apple couldn't help because it's not their app. They told me I'd have to wait for another update. Maybe once the playoff are over! Right, THN?.Version: 1.0
✓ Can’t read ANY issues!Been trying for two weeks to read anything. Only options are to spend even more money to buy upgrades. Bunch of c**p..Version: 2.4
✓ Restore purchasesI can’t restore purchases and create an account as instructed in app... I just get a server error code every time..Version: 3.5.4
✓ IncompetenceOnce again they “upgraded” the app. Now I can’t get any of the new issues. Good upgrade. The incompetence of these guys is beyond belief. Yet trying to contact them results in NEVER getting to talk to a human being and never gets the problem resolved. A quality publication with incompetent support. Do not get a digital subscription ! They are unable to fulfill it but will gladly keep your money..Version: 2.4
✓ Anyone ever figure out how to get your iTunes subscription on the new app?Typical BS support. Don't buy this mess..Version: 1.0
✓ Hockey fanDislike the update. Difficult to navigate. Not renewing when digital subscription expires..Version: 3.2.2
✓ UghWant to like it, but how can I like it if I can’t even open it? I won’t be renewing my subscription. Too bad, because I enjoy the content..Version: 2.4
✓ Accidentally bought itClicked subscribe by accident now can’t unsubscribe I don’t even like hockey.Version: 2.4
✓ Lost everything... AGAINI’d give zero stars if I could. I’ve been purchasing online issues for five years. Every time you touch the app, everything is gone again. I started over again with the burning questions issue, purchased while using the same subscription login on an android tablet. Sign in on my iPhone... no purchases..Version: 2.4
✓ DisappointedFor years I was a avid reader. For the most part enjoyed and learned. However, this app is a joke..Version: 2.4
✓ Constantly crashesWhy does this app crash so much? I can’t read an issue without it failing and closing..Version: 2.4
✓ Come ON!Can’t sign into my account, even changed my password. Won’t accept my account number either, or what I thought was my account number on my latest issue. Why doesn’t my account online, on the website, show my account number instead of trying to figure it out what it is on the mailing label?! Subscriber since I was in my teens. This is horrible..Version: 3.2.2
✓ Stick on the ice.I agree with Rural Guy...I’ll add. Being a long time THN subscriber, print format, I receive an email offering the digital option along with my renewal offer or notice. Of course I want to renew, so I renew. However, the offer stated the Money and Power issue included, when I go to the issue, it states $9.99 to purchase. Not what I expected. So now I’ll wait for my print version to arrive via post...if this becomes a chase or song and dance matter, it will likely result in a cancelled membership and loss of a long time customer. Thus far, not satisfied with client experience of this “digital offer”..Version: 2.4
✓ Lost Past IssuesWith the new update I cannot access any issues previous to 2019 without repurchasing them. I have contacted the developers and The Hockey News and have not received any replies. If the problem is not resolved, I will likely discontinue my subscription. After decades of being a subscriber to THN, I am deeply saddened and disappointed ..Version: 3.2.2
✓ New App StinksUnable to access my magazines that I've already paid for. Have downloaded it twice per their FAQ support and just keeps spinning and saying restoring purchases. No other magazine app gives me his problem. Whoever wrote this app should be checked hard into the boards!.Version: 1.0
✓ The hockey newsThe made changes and did not have the courtesy to email me of the changes. I cant log back into my subscription and now i will have to waste time calling them to correct their mistake!.Version: 1.0
✓ Don’t waste your time and moneyBeing a subscriber of the magazine for many years and enjoying it, I decided to subscribe for the app. I paid my 2$ in hopes of reading older subscriptions and the app doesn’t work. It keeps telling me it will take a few minutes to restore my subscription. I gave it a week and I still can’t access any older issues. It’s really sad that they still can’t get it right. It’s a joke!!.Version: 2.2
✓ The app is terribleA shame the app is brutal to use. Just updated. Does not allow you to go back to home pads when done with an article. Have to close it out..Version: 3.2.2
✓ 90% Politics 10% HockeyIf you’ve come for hockey content expect to be disappointed. Magazine is highly political and light on actual hockey content..Version: 3.4.0
✓ Can't accessSo this app only works to buy digital copies of magazines. Which you have to pay extra for even if you pay for an actual paper subscription. Not only that, if you want web content that is free you can't access it here you have to go to the website. Who is running your digital/web department? Basically, if you want paper magazines with the option to read online and the additional free web content you need a paper subscription, a digital subscription, this app, and you need to go to the web site on your browser. This is not a winning digital strategy..Version: 2.2
✓ Hot messPaid for my subscription through the app, went to read issues and it asked me to sign in. With what? I never gave it a password or user name and it never asked me for one when I paid. Tragically ridiculous..Version: 1.0.5
✓ RidiculousWish I could show you a picture of the ads that block out everything. This company has really gone downhill. It’s quite sad..Version: 3.5.6
✓ It just doesn’t workI’ve downloaded the app and it won’t load content. I’m canceling the subscription.Version: 2.4
🙂 The Hockey News Magazine Positive Reviews
The Hockey News Magazine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Hockey News Magazine.
⛔ The Hockey News Magazine Problems
