Cladwell App Negative ReviewsCladwell Inc.

Cladwell Negative Reviews

4.3
4.30521 star

Total 117 Negative Reviews

Cladwell App Complaints & User Negative Comments 2024

Cladwell app received 117 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cladwell? Can you share your negative thoughts about cladwell?

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Cladwell for Negative User Reviews

Update was awful!It’s easy to import clothes but the update took away the best features and made the app pretty useless! Outfit recommendations don’t always seem to factor in the weather or what I wore the day before..Version: 5.0.4

Latest update is terribleEvery time I try to add an item to my wear now, it makes me scroll through every item in my entire closet. It should only show items in my current capsule. Please fix this..Version: 5.0.2

BehindThis app is not intuitive. I I have to consult AI help constantly for the most obvious things that they have somehow made more complicated than they need to be. The AI help assures me that is possible to rearrange individual clothing items by pressing on them and dragging them to where I want them, but Dad has never worked for me. Overall the app feels dated. The outfit idea suggestions are completely random and even if I'm manipulate the weather, they still will suggest a pair of shorts with a thick sweater when it's snowing outside or an outfit that is all winter but has a pair of summer sandals. As far as keeping track of your closet items it is useful for that. It needs the ability to make notes under each item. Overall, The entire app is Just not where it needs to be for 2023..Version: 5.8.2

Latest update makes it almost unusableI lovedddd this app until the last update. I had almost a 300 day streak of logging clothes. But not being able to see the names of each item has made logging outfits such a task I don’t even want to use it anymore. I’m so sad because this was my favorite app and had completely changed how I view my clothes and shopping. If you can memorize the pictures to know what pieces are what this could still be helpful..Version: 5.1.7

New version really disappointingI used to really like this app & been using it for it for many years. I found it so useful for deciding daily outfits, planning ahead for time away & managing my wardrobe. However since the recent relaunch, a lot of previous functionality seems to have disappeared. I can no longer see all outfits I can create with any specific item, no longer use filters to create outfits using multiple items of my choice, no longer get a clear view of all items in my closet, no longer view favourite outfits within a specific capsule & keep getting error message when trying to save item data. This is really disappointing & don’t know if I’ll be able to carry on paying for an app that’s so much worse than it used to be!.Version: 5.0.2

Sort of what I need but now a bit too clunkyCladwell used to be my most used app on my phone & I would tell everyone about it. Since the recent redesign I’m finding I don’t enjoy using it as much. I’m persisting and seeing how I can make it work but just not sure it’s as slick as it used to be. I find the outfits are harder to edit or swap things out each day, I can’t see my most worn pieces (it just tells me the categories), I feel like I’m scrolling through my entire wardrobe rather than just the capsule I’ve created. Will keep trying with it as I love the concept of a capsule wardrobe app but may reconsider given the cost..Version: 5.0.4

Not free at allI can’t really write a review for an app I can’t even use because it said it was free.£2.99 a week?!!?! That’s waaaaaay too much to pay and you can’t even use the app without..Version: 2.3.2

Updates are almost always a messEvery time they update, all the stuff I’ve worked on gets messed up, reorganized, and micromanaged. It seems to be updated for for the purposes of their revenue structure rather than for serving clients who just want to choose and track outfits. The only reason I stick with it is I’ve invested so much time in it already.Version: 5.0.4

Love it but could use more…..I love the suggestions but I wish there was a way to add more categories for purses, socks, earrings, bracelets, necklaces, and to limit what the suggestions should use like for instance I don’t want my home shorts to be suggested with every outfit when I’m in the middle of winter and to be able to add more then one shirt or jacket in case I want to wear a vest with a jacket overtop. Also to add to the “Pattern” area for the clothing such as “Sparkles” and more colors to choose from such as I have an off white jacket and a rose gold metallic jacket that I have to shove to a different item. Not to mention I need way more color selection for my stuff. I have a lot of different pinks and reds that keep getting placed with each other. Would also love the ability to drag the item pictures together to see them overlapping. Also I’m not sure what the weather suggestion has to do with the suggested items. I wish it was more in tune with hey should wear this and this with the weather. If all of this was added holy cow I would name this the #1 app wardrobe app..Version: 5.1.2

Great idea but very buggyI have used Stylebook for years, so when I saw Cladwell was free I couldn’t wait to try it. Unfortunately it crashes every few minutes and the ‘Capsules’ feature is useless - it doesn’t generate any outfits as there’s not enough items in the capsule (surely that’s the point of a capsule?) I will persevere as hopefully they’ll fix the issues but a disappointing start..Version: 3.3

Used to love, now…?The most recent big update has rendered this app significantly less useful than previously. The interface is much less intuitive, it no longer easily identifies items I’ve not worn for ages and just generally is harder to use. I’d much prefer to revert to the previous version..Version: 5.0.5

Scam?I purchased the subscription for one full year. The charge went through my apple account and has charted to my bank. However, the app will not recognize that I have a subscription and is blocking all the features that I have paid for. The concept is outstanding and I was so excited but I am really disappointed now. I can’t even try to repurchase the app since my phone and apple account say it is already active. Subscriber beware I guess…..Version: 5.3.3

Doesn’t work properly on iPhone dark modeCan’t see writing in some menus.Version: 4.2.13

Not impressedI spent ages setting this all up, adding my clothes and their details (fabric, colour, style) but I feel I’ve wasted my time. The outfit suggestions are mostly ridiculous. Colours combinations are off, it’s suggesting cropped jeans and sneakers (I.e bare ankles) when it’s 3 degrees Celsius outside, satin mini dresses with Chelsea boots (on a work day). So far I have refreshed every suggestion and dismissed most of them for my own outfit instead. I may give up and I’m so glad I didn’t pay for it!.Version: 3.3.4

Not working & I can’t reach supportSince the update the app has erased my closet & I can’t log in to the support page to log my problems as it doesn’t recognize my login, yet I can log into the app with no problems... I might have to cancel my subscription, nothing for 4 days. Such a shame....Version: 3.0.1

Missing basic featuresI’ve used Cladwell for many years, and I’ve stuck with it; however, it can be very frustrating because most basic features are missing. You know there is a problem when you want to see the “shorts” in your closet, but you can’t because it groups shorts with pants, so forget about trying to sort through them. THERE IS NO SEARCH FEATURE The search bar is only if you want to search Cladwell for items, but why can’t I search my own closet? They have a section with stats on what’s in your closet, but it puzzles me that you can’t click on the categories to view the items in that category. The only reason I keep this app is for the random looks it puts together, but I seriously think it might be time to try a new app..Version: 5.1.14

No outfit inspirationsThis is great for someone who owns a ton of clothes they never wear. But for me who hates shopping and doesn’t own many clothes, it’s not very helpful. I have no idea what pieces I should buy to build my wardrobe and there’s no outfit ideas from clothes that I don’t own so I can build a more complete and varied wardrobe. Their app and website are very confusing to use. Also there needs to be an option for accessories like jewelry, scarves, purses and belts. I liked how it encouraged you to take picture of your outfits, took into account the weather, and showed you how many times you wore something and if you got your moneys worth out of it. I just wish it had more style and shopping guidance. Don’t know if this app is useful to me without that. The billing is also confusing. And they force you to have a 12 month contract. My free trial I was supposed to get never wen through..Version: 5.1.2

Bad Outfit MatchingSo this was a decent app a long time ago as far as outfit matching. However, now it will only ever suggest the same types of outfits and refuses to create outfits with certain things. For example, I have regular jeans and I have jean shorts. It will match with the regular jeans in even the hottest of temperatures but it will never pair with the Jean shorts. When I try to have it create outfit combos with the shorts it will say “Are you sure this is a good match?” When it’s the exact same color and excellent fit as the full jeans. The same also happens with two similar grey shirts. The only difference is that one has black lettering and the other is plain. It absolutely will match nothing to the one with the black letters but it will constantly match to the plain. Even the lengths are the same. Normally I might chalk this one up to just the graphic… but it will also match with my one graphic band tee all the time. It’s very strange. Also it wants to pair everything with a cardigan. 100F weather and nearly every outfit that’s suggested is paired with a cardigan. Other than that it’s a great app! They just really need to tweak their outfit creating algorithm. Right now I’ve switched to using Stylebook until Cladwell fixes this. I’m also a member of Cladwell and I like their website stuff and information, just the app algorithm is atrocious..Version: 5.0.5

Please add day of the week with the dateSome of the old functionality has been removed and the new look not as easy to use. Day of the week in the date would be helpful for looking back! Also, please can others wardrobe’s be added back into the app? Using a separate app for the community defeats the purpose!.Version: 5.0.7

Unable to cancelI downloaded the app and realized it wasn’t what I wanted but I’m now unable to cancel my subscription. There should be somewhere I can do that..Version: 2.3

Loving it but..It’s so good! I think it’s perfect for me and how organised I am! It’s a little bit annoying putting all the items in my wardrobe into my closet, but once I have it would be so good! Also the bit under where it says the date, can you please change the settings so it does celsius?.Version: 3.3.3

Loved before updatesI have had this app for a long time I don’t normally pay for apps but I loved this one the outfits it picked out were great however my favorite part was seeing other people’s outfits so I could see them an see if I have a similar outfit I used that the most however now that option is gone so honestly I went from looking on it daily to maybe once a week I’m actually considering canceling cause I’m not even using it anymore I just loved that feature if it still had that feature I would totally give it 5 stars.Version: 5.0.5

Saying goodbye with 2021 updateUpdate May 2021: I am saying goodbye to Cladwell with the latest update. It was one of my most used apps - I had a 200+ day outfit logging streak. But this recent update ruined it for me. The sideways scrolling prevents me from seeing my whole wardrobe at a glance, and the feature that tells how long it’s been since your wore a piece is gone. I used this quarterly to purge unworn items from my closet. I am switching to Stylebook and have been enjoying it so far. Sad to say goodbye. ************ This has become one of my favorite and most-used apps. It helps me make better use of the clothes I have, strategically make new purchases, and avoid impulse buys. It also makes travel packing infinitely easier. A couple suggestions: I’d like the ability to choose a different location to plan outfits with the weather for upcoming trips. More athletic/athleisure clothing choices would be nice. Also, I fear the price is too high for me to recommend it to my friends. I hope it doesn’t cease to exist for lack of users!.Version: 5.0.4

Latest update is awfulThe newest update just wiped my whole closet, sub wardrobes, all my settings have been reset and my subscription isn't correct on my app. No feedback from Cladwell as to whether this is being resolved Not happy. Don't pay until they do a better update..Version: 3.0.8

Can no longer access the account I pay for!My account is connected through my Facebook account. For some reason when I opened the app today it was logged out, and now just throws an error message at me when I try to log in via Facebook. Not sure if this is an issue with this app or with Facebook but I am very unhappy as I can no longer access an account I am paying for!.Version: 4.2.26

Great concept frustrating applicationI have to agree with all the reviews. I have been using this app for almost a year now. I really like the concept but the app is not user friendly. Analytics are not useful as it is (I do not see what clothes gets no use... I don’t care about other analytics), no way to record actual outfits because of the four pieces limitation, suggestions what to wear are 99% weird (because the clothing categories are off and descriptions limited). I just lost my “favourite outfits” content this morning where I had saved some cute outfits to choose from in a busy morning... so that helpful function is gone (or I need to build it again from zero). I have spend a lot of time with uploading my pieces into this app and it really doesn’t give me any extra value other than having the pictures of my clothes in an app and I can record some of my outfits (remember four piece limitation). There is no reason for me to continue using this app after my current paid period is over, won’t be waiting for another year for a helpful update..Version: 5.0.7

Used to be good but no updates in over a yearI found the app very useful at first but the developers don’t seem to be interested in keeping customers happy any longer as long as they get their money. The app works fine until you start to increase the number of clothing you own. There is no way of re-ordering items alphabetically or by season, and any attempt at providing feedback to customer service is met with unfriendliness and entitlement as clearly “you are not using the app as we designed it to be used”. The point of an app is to adapt following users’ feedback. There have been no interface updates in over a year and clearly the developers are not interested in listening to their customers: every review complains about the same issues but these are met with scorn or silence. I will be looking at moving onto a different app where I don’t get told I am basically not intelligent enough to understand how I am meant to follow instructions and I cannot possibly be wanting to make the app actually work for my needs..Version: 5.3.2

Super expensiveHonestly, there are other apps that do the same and you can get them for free or for a one time payment priced lower than a week subscription to cladwell. I can't see the point of paying that much..Version: 4.2.15

Too many crashesIf I’m paying nearly $100 for an app I would expect to be able to plan my outfits for the week (as is advertised) without it continuously crashing. I can only plan 2 days in advance without the app stopping completely or going back to the first day. It’s incredibly frustrating and not reflective of the price..Version: 4.2.9

Brilliant app ideaThe new design is really good, easy to use and I love the use of chatGPT. Still the same issue, years in, with recommending sandals in winter. Seriously, my feet will fall off. Isn’t that the whole point of the weather thing? Apart from that, this is still a great app and I love the focus on shopping your own closet and expanding the possibilities of outfits you already own!.Version: 5.6.0

Not worth the priceThe AI straight up lies. I can do everything more easily for free on Whering, so have cancelled my subscription. The developers don't seem to have much background in fashion..Version: 5.9.0

Needs more features to feel more completeI’ve been using Cladwell for a few days and for the most part, it is what I was hoping for. I will say there’s a few features that would make it feel more user-friendly, as well as more complete. First of all, I love that the app breaks down what you wear based on color, but I think it’s a little silly that the graph is not accurately color coded (i.e. the section denoting red clothes might actually be colored tan on the graph and the section denoting navy clothes might be brown). That just feels like an oversight and makes that section feel incomplete. I’d also love to be able to see a breakdown based on brand as well since that information is captured in each item anyway. I think the feature that would make the biggest impact and improvement would be the ability to search your closet using the information that you enter when adding items. I know that you can sort of search when creating outfits, but you should have full search capabilities from the main closet page. Overall, the app it’s fine and I will keep using it, but I hope to see improvements down the line..Version: 5.1.8

Read the reviews firstSeen ads for this everywhere and was excited to give it a go because it’s a great idea, and it looks sleek, modern, and easy to use BUT I wasn’t aware that it’s a 3 day free trial and then costs money weekly and I cannot afford that. Don’t get me wrong I think when you work hard and develop a great ad then yes you deserve to be paid but I think I had rather have an upfront cost instead of downloading only to realise I can’t afford it. Disappointed but if you can afford to pay weekly then by all means use this app..Version: 2.3.4

Kept getting the same clothesI’ve wardrobe the size of a bedroom and so getting this app was supposed to help me wear more clothes etc. but it never happened. Even when I created different closets, I kept getting the exact same clothes. I mean seriously, what is it with jeans and t-shirt? That ain’t work attire......Version: 2.4.11

Terrible appThis app is terrible. I joined in the hope to find an app that I can simply plan my outfits. Instead I walked in to an app that I am being forced to pay because the tech help won’t respond to my emails and their ‘cancel subscription’ directions are WRONG. The app doesn’t tell you that you will even be required to pay unill AFTER you have signed up..Version: 4.2.26

So much potential, but not quite there yetI love the idea of this app, especially the thought of not spending 10 minutes agonizing over what to wear for the day. However, this version of the app is very buggy for me - it continuously suggests outfits using items I don't have in my closet and when I try to remove items from my closet, the app continues to suggest outfits using those items (even after refreshing the outfits of the day). One of the other things I've noticed is that it will often suggest wearing open-toe sandals even when it's cold/cool outside. In terms of additions / improvements, it'd be great if you could manually select the outfit you wore for the day if you decided not to wear a suggested outfit. It'd also be great if you could select wether you want to wear a casual outfit vs. something more formal (than casual) for work. Overall, this is such a great idea, it just needs a little bit more work/feedback before it's nearly perfect..Version: 1.0.5

Price differenceI really want to test the app with the free trial and would consider paying after it’s finished however you say it’s $59.99 a year which is good but when I go to accept free trial it’s saying it’s $101.99 a year once free trial ends I don’t understand why is the price different.Version: 4.2.17

Needs some workLove the redesigned app however when I log an outfit with custom items they don’t show their photos in the outfit just the pants/layers/dresses thumbnail instead. ?.Version: 5.0.4

Update still sucksI haven’t bothered using the app since the “big fancy” May update aka rebrand and making user functions useless. I see they’ve given us back our grid layout but it’s still less at a glance then before the update. 😞and the style analytics are awful, put it back to how it used to be, Cladwell is going to loose a lot of business with this new update. Don’t bother purchasing..Version: 5.0.4

My reviews keep getting deleted...I’m a longtime Cladwell user (I’ve had my subscription since long before the “free lifetime subscription” debacle went down) and since the big update in May 2021 I’m finally considering discontinuing use when my subscription is up. The developers have traded more functional features for stylish features (not that the previous useful design wasn’t also nice to look at) and since the big update it’s now missing a lot of useful analytics that I really enjoyed having on hand. I’m not keen on the new layout, though I am glad to see that they finally brought back item descriptions and an option for a grid view. I’m also sorry to say that I don’t find the Review Your Outfits feature to be very helpful. A lot of the suggested outfits still don’t make a lot of sense after going through the rating system many times over. A lot of users have been asking for the ability to add accessories to outfits for a long time now, but instead the developers just keep changing that which was already good and fine..Version: 5.0.4

Not Worth ItSimple suggestions like seeing names of items have gone unheeded for at least months, so it’s sometimes difficult to know what item the app is suggesting. Also, it’s incredibly buggy all of a sudden. Keeps asking me to upgrade to paid subscription even though I already am a paid subscriber. Customer service is very slow to respond, if they ever do, and the suggestion is always to delete and re-install, which only works for a day. As of today, after a much-needed update, it was working even less until it finallly lost connectivity with servers and shut down. But, hey, at least I get weekly emails from the owner about how awesome her life is 😕. Time to move on..Version: 5.3.2

Disappointing UpdateI have been using this app for a few months and LOVING IT! However, since the update I’m so unhappy… it was so much better seeing all items at a glance now there is endless scrolling, it’s clunky and harder to put outfits together. I wish I could revert to the previous version.. rethinking my subscription 😢.Version: 5.0.2

Only download if prepared to pay!I was starting to enjoy using the app when I received a sudden message “your app has expired” after only a few days. The only way to continue to access any of it is to pay. This is fine however I wish there was a warning beforehand. Disappointed as I had spent much time uploading my clothes..Version: 4.2.22

Mixed FeelingsThe concept is great, but the performance and design is poor. When they provided “lifelong free” memberships a few years ago, I accepted the flaws. After they promised an overhaul of the app and explained paid memberships that came with it, I decided to give them a chance. Almost a year later, I’m disappoint that I did. The app is as glitchy as ever, and has no noticeable improvements. I expect more considering the subscription price. I won’t be continuing my subscription once my current year expires..Version: 4.2.26

Used to be great, now limited and frustrating to useI used this app religiously back when it was free. There’s still no other app with the same features, so I re-downloaded it to use again. However, there have been major changes and it makes the app less useful and harder to use than the original version I loved. - the new UI is fine. It does look more modern and I like it. - all the extra “rate your clothes” features are useless to me. -there seems to be WAY less clothing options to choose from. I’ll have to manually upload most of my closet - one of the main reasons I loved this app before is that I didn’t have to spend hours taking photos/editing my photos/uploading and tagging my photos. - categories for custom uploads are painfully limited. There’s only 3 “style” options for jeans. Cladwell apparently doesn’t know about mom jeans, despite them being incredibly popular for years. - I can’t rename my own uploaded items. So all my uploads will be named “custom item” I guess? Seems like an incredibly basic feature. - The tool to remove background from uploaded images seems to have an issue. Items are shown off-center after background removal. There’s no way to adjust the crop..Version: 5.1.1

No longer free?Had free for life but it suddenly logged me out and wants me to pay now. Was only worth it if free. Painful to enter each item, and then very buggy so often doesn’t work and you have to enter items multiple times..Version: 4.2.20

Not worth the timeI really wanted to love this app, the concept is great but the end product is a bit if a let down and not worth the subscription fee. I'll stick to using Pinterest for outfit inspiration..Version: 1.3.1

Good idea but..I signed up for the free trial and was excited to try it out. It’s a great idea and seemed to work well but the price was too steep for me, wish there were options other than yearly. Also annoying that you can’t edit your own custom photos of clothing in the app. There are free apps that allow you do that. And it says on the app page it was $59/year but I was billed $79! Plus it’s really a 6 day trial because if you don’t cancel 24 hours before the 7th day you get billed. Lesson learnt!!.Version: 4.2.15

No meaningful app updates in 2 yearsYou’d expect that paying a monthly membership for an app would mean regular updates and user experience improvements - but not Cladwell. It’s a great concept. I wrote to the CEO who said updates were coming soon so I renewed my subscription. Turns out my subscription fees paid for their brand redesign and online course advertisements - it certainly didn’t pay for any updates to the app. Very disappointed in this company..Version: 4.2.26

Money-grabbing & shamefulI had been using this app for a few years and it WAS brilliant - easy to use, great outfit suggestions, all good. But after the recent update I have been unable to use the app at all. I cannot login to the app because it wants to charge me £9.99 a month!! This is ludicrous and just money-grabbing, I’ll be deleting the app which is a huge shame as previously would’ve happily recommended it.Version: 4.2.26

Poor interface. Frustrating.The update removed all of the features that were working. The latest patch does nothing to help. There is now a grid view, but only four items are viewable at once. Which.... I mean... how is this helpful? The point of this app to to see what’s in your closet and you can’t do that easily? This app is outrageously expensive for how badly this upgrade has gone. Plus, there is a serious push to spend hundreds of dollars on a course. All the investment and development went into branding I guess? Too bad. The original app was glitchy but useable. Do not spend any money on this app..Version: 5.0.3

Quite UsefulI find this app quite fun to use. I like to see what my most worn and least worn clothes are. I do find it frustrating that you are limited to what you can select as an outfit for the day. Some days (especially around Xmas) I have worn 2 outfits a day but you can only log one. Therefore some of my wears can’t be logged. I haven’t used the outfit suggestions yet but have saved some of the suggestions for more weather appropriate days. I got it for free so can’t grumble. It would be better if you could select more that 4 pieces a day..Version: 3.3.4

Interesting but has no teamI downloaded the app 2 weeks ago. I upgraded my account since it has an interesting platform and features. But since then I couldn’t enjoy the upgraded features. I tried to contact customer service twice and no response. I hope they can evolve..Version: 5.8.2

Worst outfit suggestion- Subscription is only for the base platformI started using Cladwell about 2 years ago, uploaded the whole wardrobe over time. The suggestion/ recommended outfits are horrible!! They do not make sense at all. The app has weather shown on top, but the outfit match does not consider if it hot outside or cold! Even then I was okay with 4.99 a month, I was making my own outfits and would repeat through those… Now about a month ago, price has increased to 7.99 a month with no added features or any services except the base platform where I have to create my own outfits!!!!! What is the increase for ???? I do not want to pay this price when I am doing all work..Version: 5.6.0

Nice but could be improvedI love being able to organize my closet but there are a lot of features that could be improved. For example, the weather doesn’t seem to impact outfit recommendations because it will recommend sandals and shorts when it’s 30 degrees outside. And I wish I could assign a category to each outfit like athletic, lounge, or office so that the recommendations didn’t put together my running shoes and little black dress..Version: 5.5.1

Charged & never used this appDisappointed with being charged a full year of service after never using the app following my initial download. I obviously wasn’t quick enough to cancel my subscription plan but it’s daylight robbery to automatically charge almost $100 for a service I never used and will never use. Disappointed..Version: 4.2.5

Love the concept but too expensive.I downloaded the app thinking it was free and spent ages logging all my clothes before realising it was just a free trial. I enjoyed the free trial as it helped me easily track my outfits and see what items I wear the most. I think the idea is brilliant and something everyone can benefit from. However, £9.99 a month is far too expensive for what the app is. I can do pretty much the same thing by writing what I wear in my notes app and adding photos. It might not have the same glamorous design but that’s the only difference really. I understand there has to be a charge but I think this is too steep for the average person including myself..Version: 4.2.26

No Longer WorkingThe app was great for a couple of weeks, then it stopped letting me look at following day outfits, which sort of defeats the object of the app...becoming very frustrating and if not rectified, will cancel subscription (which is not cheap!).Version: 4.2.26

Not actually free?!I was so exited to download this app when I saw an ad for it, finally, something to help me sort out my wardrobe! I was even more pleased when I saw it was free and downloaded it immediately without bothering to read the reviews, didn't even think it might be too good to be true. Unfortunately I quickly discovered there was only a 3 day free trial and after that, over £2 would be withdrawn from my iTunes account each WEEK! Needless to say, I deleted it just as fast as I downloaded it..Version: 2.2.2

I paid for the annual subscription but none of the changes promised have been madeI have used this app for years. I even paid for this year to continue using it, as Cladwell in their emails said more features were coming up, such as accessories. Nothing has changed and I won’t be paying for another year for an app that does not listen to its users..Version: 4.2.26

This app actually costs £150.Downloaded following an ad on Instagram, deleted mere seconds later when I was told I would have three days to trial it before being charged £2.59 a week. Guys. Justify your charges. Tell me how me spending £150 is worth it? How does it cost you £2.59 weekly? Because I'd rather hire a stylist to come over and speak through my wardrobe with suggestions than pay for this tat app. Absolute waste of time..Version: 2.3

It simply doesn’t work! Crashing and I simply cannot login!I loved Cladwell in the past, love it but I’ve tried to get back into it this weekend and I simply could not login! How in this day and age you guys make an app so impossible to reset the email and password?!?! How on Earth can I remember the email I used?! I so furious about it and I have already paid for a month subscription which I won’t be able to access ! I’ve followed everything that your troubleshooting page advise and still nothing. Contacted email and tweeter, no reply! So frustrating. Please fix this!.Version: 4.2.1

Good app, pricy thoughIt’s a great app. I tried the 7 day free trial and got a lot of use out of it. Quite pricy though compared to some other outfit apps that are available. One of the things I noticed is that it crashed a lot, especially when trying to upload a photo of my wardrobe. If I was going to pay for an app, I would prefer it not to crash so much..Version: 4.2.18

Unsubscribed from service but still takes money out of my accountYou are very sneaky Cladwell... I thought I had cancelled my subscription via my iPhone App settings but still you continue to take $10 out of my account each month. Not happy...Version: 2.3.3

Not happy with the newer versionIt used to be easier somehow, to choose an outfit that I liked every morning. Before there were only 3 suggestions and for the most part I really liked one of the three. Now there are 25 options that make it harder to pick. I could stop looking after 3, but you know... options... they don’t simplify decisions. For whatever reason I can’t pick any of the 25 and end up picking my own outfit. I feel like I lost the app that helped me think out of the box and dress better with less, and instead I’m back to picking my blah outfits and not getting as excited about my own clothes. Also, I wish under “Style Analytics” I could click on the “unworn items” button and see what they are. I know I can see how many times I wore an item if I go to the closet and look for a specific item, but it would be nice to find them all in one place. Please bring some of the fun back!!!.Version: 5.0.5

Disappointing - not worth downloadingReally disappointed. I had read a bunch of positive reviews on blogs about this service for building up a capsule wardrobe sourced from ethical suppliers, but this doesn't do that. Even if it was a free app I wouldn't keep this on my phone. You have to select items that resemble items you own already, and then it will suggest 3 outfits daily to wear. If you wear something different, you can't track this. There is also no purchasing information for any of the clothes features even if you wanted to buy them. It sounds like what I saw reviewed was a different thing altogether, but when looking on Cladwell's website I end up looping around pages and not finding any extra information. Avoid this app..Version: 1.0.5

BuggyI love the app and what it does but it’s so buggy! It constantly crashes. For an app with an annual subscription (which ain’t cheap, by the way), you need to fix the bug situation. I want my $90CAD and I wanna keep the subscription..Version: 4.2.3

ScamIt’s such an awesome concept!!! But WAY too pricey, it should be a one off fee. Even if the one off was $10 I totally do that but a subscription no thanks. Also I cancelled my subscription thru iTunes settings like it instructs to do so and they still keep charging me and I don’t know how to stop it bc there is no way to cancel subscription through the app.Version: 2.4.5

Better before updateI really liked this app before the recent update. The new way to select custom outfits is time consuming, hurts my eyes, and I really need to be able to see the labels I gave my clothing items. I’m already not using the app as often..Version: 5.0.2

Really badApp is terrible. Barely any selection in clothes, they didn't even have a normal white t-shirt in the selection! After I added some clothes and shoes, the app says 'no outfits'. Going to cancel now - do not pay for this junk..Version: 1.0.3

Not worth the money or the space in my phoneQuite disappointed with this. I thought this was the “original” concept of cladwell for men’s wardrobe. I already had the best app for curating wardrobes and that is still Stylebook bar none. Stylebook allows me to save photos of actual items that I have. The only feature that cladwell has is the wardrobe recommendations based on the weather. I cancelled the subscription after 20 minutes of trial..Version: 2.2

Miss some old featuresBefore the update you could follow other people and see their wardrobes too. This was a neat feature because you could get alot of inspiration that way. They changed this because they didn’t want to be another “social media” app, which I understand but I still enjoyed that feature. I also don’t like the “review your outfits” or it rate your items every day. Maybe an initial review and then seasonal check ins, but it’s currently annoying having it as the first tab everyday..Version: 5.0.5

Helps, butI enjoy using this and it has helped me mix up my closet and capsule. It needs to add accessories!! Hoping to see this in future updates. One more item in the mix would be a huge improvement..Version: 4.2.25

Celsius temperaturesShould have the ability to switch to metric for users outside the USA. Also should be able to have more layers than just a top and a jacket. Also should be able to add accessories OT have the ap suggest accessories to match the outfit. Like Stylebook.Version: 5.0.2

Don’t botherI used to love this app but it’s practically impossible to get any help. I paid $99 for a service they advertise as having access to style help and a course, course materials aren’t complete and I haven't heard back from anyone in over a week. Filled out zendesk form for help and nothing. At this point I’m ready to file a chargeback on my credit card since nobody seems to respond to contact..Version: 5.2.3

When it works it’s great! But it stopped workingAt first it was great!! It stopped working after a few weeks though and customer service hasn’t responded. I can’t upload pictures anymore and half of my closet got deleted when I removed a capsule so I can’t use it. I hope it’s just a bug and will be fixed soon because it was amazing when it was working..Version: 5.2.1

$2.99 Per week! After 3daysI did not want to chance being charged after few day trial due to previous subscriptions difficult to cancel. So my review is average based on not using. Great concept..Version: 2.3.1

Not for use at face valueHas a limited range of clothing. I couldn’t put down things like hiking boots or or certain jackets. Also, despite having a weather meter, the app coordination with the weather is terrible. On a day that it is raining and cold, the options would only include a light t shirt. No option for accessories either..Version: 3.0.10

Needs User Friendly ImprovementsBeen a Cladwell user for many years. I don’t remember having to scroll as much back in the day to find my items. Filtering and sorting within my closet would make the app sooo much easier to use when logging outfits or just plain trying to find an option to wear. The outfit recs seem to repeat a lot and don’t match the weather most of the time. I end up picking my outfits myself which defeats most of the purpose of the app. I still like the Cladwell but I question how much value I’m actually getting out of the subscription. Please please consider adding filtering and sorting across the board! It would make a huge difference!.Version: 5.1.2

Not as great as originalI originally used the free app years ago and recently returned. There are a few features that really set the app apart that are gone now. The old app suggested wardrobe staple items that were missing from your wardrobe, showed you outfit suggestions with the items, and had links to shop several similar items. What I appreciated most was that if your wardrobe was complete, the app didn’t suggest anything else. Please bring that back!.Version: 5.1.0

Suggests the same article of clothing two days in a rowMy main problem with the app, and why I didn’t subscribe after the trail, is that it suggests the same article of clothing two days in a row, or only two days later. The other problem is that adding items to the wardrobe is difficult because the filters are very limited (for shirt fabrics, it only has denim, flannel, silk, and lace), so you don’t know many details about an item prior to adding them. I deleted items and started over a few times. On the plus side, it was useful to see outfit suggestions in general (if not for specific days)..Version: 5.0.7

A little disappointedI’ve been using Cladwell a long time. I stopped using the app when they started charging. Recently, I noticed it wasn’t as expensive as it was initially so I became a member. I’m disappointed. While I enjoy the outfits I am recommended, it doesn’t seem like it’s a smart app. I log all of my outfits daily and I still get the same clothes suggested almost every day. Shouldn’t the algorithm be smarter than that? If I just said I wore this sweater today, why are you suggesting it as an outfit for tomorrow? And why suggest that I wear sandals in the winter? I also am disappointed with the filter options; there aren’t enough in my opinion. What am I paying for? It’s no different than it was when it was free. It’s actually less helpful than before. I paid for the year so I’m keeping it. But I expected more..Version: 5.1.2

So fed up with the bugsWow, I really wasted months of my life with this app. After an iPhone backup and restore, the app reset and I could not get logged back in. The reset password page does not work on iPhone or iMac, does not save password or ask for requirements. I’m over it. So many months wasted logging and adding items to the wardrobe. I put up with everything else, the constant suggestions of jeans and boots on a 29 degree day in Australia that would land you in hospital if you followed that advice, but with this shoddy example of lack of testing the functionality- I’m out..Version: 2.4.6

Not freeUsing the app is not free, it costs $60 a year to use..Version: 4.2.4

BEWARE.Got this app and decided to try it out. Had to make an account, as soon as i did ads popped up about a 7 day free trial. I decided to try it as it had “premium” features, used the app and realized it was not worth my time and deleted it. Fast forward a week and I forgot all about the subscription. go onto my iTunes and seen that after the free trial that it automatically (did NOT give me an option to chose) signed me up for a full year subscription . $91 CAD. I am not happy!!! DO NOT USE THIS APP!! Just clean your damn closet and search Pinterest.Version: 4.2.4

Why change something that isn’t broken?I don’t ever leave reviews but I loved this app and signed up for a year. Setting up my wardrobe and different capsules was easy. Preplanning my outfits for the week too. Then an update came that totally changed the layout. Now my favourites don’t save and the item tracking is incorrect. The day of the week doesn’t show anymore, just the date, and we’ll, I could go on. The previous version worked perfectly and this version is just awful. I’ll be cancelling at the end of my subscription as it no longer does what it did..Version: 5.0.4

5 star app, 1 star business modelDownloaded the app, took the time to set it up (a LOT of time), now it has locked me out behind a paywall - the trial period is not clearly communicated. Great app though..Version: 4.2.21

Needs to be tweaked...I love the idea of this app and will seriously want to use it daily, however there are a few things that I feel need to be added in. First is that you should be able to log an outfit that you've chosen for the day so that it can keep a record (and it can know what combinations you like) and also it would be great to be able to choose one central piece that you want to wear and then it creates an outfit around it E.g. I've got 5 bottoms that I'm able to wear to work but the app keeps coming up with denim shorts (my weekend wear) it would be great to choose a work skirt and then it could create an outfit around it..Version: 1.0.3

Pointlessly bloatedThis app suffers from constant updates adding nothing but bloat. They seem to want to turn it into a social network with shopping, not what I got this app for. I just want to record what I'm wearing and that's it. Waiting for the day they update that feature out of the app..Version: 4.2

Why am I unable to change aspects of my clothes?I’m sure I’m not alone in implementing the search feature to add new items into my closet. I always search for what is the most similar to my item and alter the fit, name, material and pattern later to better fit my actual item. However, I noticed on a LARGE portion of these items I’m unable to change the fabric, cut, neckline etc. Why is this? If my shirt isn’t made of cotton I don’t want it labeled as it is. If you’re not able to change the fabric of items provided by the search features don’t include the fabric at all. Why can’t I change the NECKLINE of my items? That’s the thing that often varies the most item to item. It’s ridiculous. Why provide all of these premade clothing options if we can’t change them to better represent OUR clothes?.Version: 5.0.5

Don't download! Not freeIt initially makes you believe it's for free but after a couple days it charges you without your knowledge! Glad I found this out before I started getting robbed.Version: 2.2.2

Found a way to cancel!They do not make it easy to cancel this free trial before the three days are up. What you have to do is go into your App Store, click on your name with the email option, then subscriptions and the Cladwell subscription will be there with options to cancel. Good luck!.Version: 2.3

Hoping bugs will be ironed out soonI've tried everything to get this app working, but every time I open it it crashes straightaway. Admittedly, I'm using an iPhone 5, though if older iPhones aren't supported I've paid for an app I can't use. Please support older phones! And if you already are, please fix the bugs. Really keen to subscribe to use this app!.Version: 1.0.5

Very functional but developers keep making changesLoved the AI feature but now it requires a subscription that you can’t actually purchase? Very strange.Version: 5.8.1

CrashingConsistent app crash on account creation, nice idea but the app doesn’t work, please fix this but so I can get started.Version: 4.2.1

Great idea, but very slow to add custom itemsI can add maybe one custom item per time I open the app. If I want to take photos and take away the background of more than one item, the second item almost always stays stuck on attempting to save the image. It just has the icon that it’s processing but never finishes and I don’t have time to wait more than a minute for an item to be able to be added. The purpose of this should be to help save time, reduce waste and maximize one’s closet, but I will not be paying for a subscription once the trial is up if the problem continues. My time is precious and I don’t have patience for constant glitches in something promoted for maximizing efficiency..Version: 5.1.4

ScamHorrible app and they charged me 90$!! For a years service automatically. Thanks Caldwell.Version: 4.2.5

Rip off not free they charge after three dayDo not down load they will charge after three days I thought this was free and then the first screen says your iTunes account will be charged..Version: 2.2

Not worth the price tagUsed to be free and then charged a small fee. But the price now does not reflect what the app is. Evidently paying to see pictures of what’s in your own wardrobe. It’s always a shame when developers get too greedy. Plenty of other similar apps available so no losses..Version: 5.1.9

What happens?I had a free for life download a couple years back. Today I can’t get into the app. So I delete and re-download (like I’ve had to do a few times in the past). Now, I’m being asked to pay a subscription fee. What gives? Not happy - I put a lot of work into my closet..Version: 4.2.19

Outfit photos are distortedWhen you try & share or the save your outfits they are distorting & of very poor quality. I alerted the company 6 weeks ago & it is still not fixed. I find this very frustrating..Version: 5.0.7

ShameGood idea but the app has stopped working since the recent update and no response from the company after sending multiple emails. Bugs aren’t being fixed by the latest version updates either. Really disappointing considering the overpriced annual subscription that I now can’t use or get reimbursed for. Save your money..Version: 3.0.4

Terrible!I was so excited to instal this app and get loading my pics! Well, I was stopped in my tracks when it took 10 minutes to remove the background of my first pic. Then after that the little circle just spun round and round when it tried to remove another background and I had to shut my phone off to get it to stop! Everything frozen up! This happened several times. I have a one month old iPhone 11 Pro Max so I don’t think it’s my phone. It’s crazy!.Version: 5.0.7

It's good, but extremely expensiveI like this app and am finding new combinations in my wardrobe, but I really think it's ridicilously expensive and I'm not really sure why it has a 'subscription' construction. Wouldn't recommend it to my friends - they would laugh at me for paying this much for an app!.Version: 2.2.2

Won’t renewI paid for a year of this app as I enjoyed the trial and wanted to see if it was worth the cash for the year. Halfway through the 12 months they did a redesign and changed quite a lot. While I liked some of the features such as the different capsules from the one wardrobe, overall the new redesign over complicated what was a really straight forward and helpful app. Many of the new features didn’t really seem to have a purpose. I’ll be going back to your biggest competitor also charges only a once off fee instead of a yearly subscription. Simples..Version: 5.1.2

Oh no. And I can’t undo the upgrade, can I?**update: the weather only displays in Fahrenheit; it used to show me in Celsius (I’m in Canada) I’ve been using Cladwell for over a year now and honestly all I wanted was to just open up the functionality so any article of clothing could be a layer regardless of Cladwell’s arbitrary categories—like what’s a sweater vs a jacket. My stuff is split into categories in weird ways that don’t reflect their use. What if I wear two sweaters? What if I wear a crop tank under another shirt? What if I wear a dress over pants? This app doesn’t allow the user control over inputting what they *actually* wore because there are only 4 spots to fill. I would’ve thought the upgrade would be to fix this glaring oversight that makes the app robotic and inflexible. This upgrade forces horizontal scrolling without any visual affordances to let you know that’s what you’re supposed to do. It’s also SUPER ANNOYING because now instead of seeing an entire screen’s worth of closet contents at a time (with labels I created for each item), I’m forced to scroll through a skinny bar with a single row of clothing (with no labels showing, so I can’t tell which jeans are which) with like 2 items on screen at a time (at first I thought this was a bug until I realized I had to scroll) —and if you’re wearing a dress, that means scrolling past all the pants. W.T.F. WHY did they just make the app HARDER to use? I chose my “goal” to be decluttering and my home screen in the app tells me what percentage of my clothing I wear and how many items I don’t (this was harder to find in the old version, so ok), but I can’t click on the “56 items unworn” to see which ones they are! Is this a ploy for me to spend $240 on their capsule wardrobe program?? Bc I’ve already been paying for this app for over a year and I just want to see, at-a-glance, what I don’t wear so I can get rid of it. There’s also no longer a “log again” button for when you wear more than one outfit in a day. This upgrade is mainly visual, not useful. Lipstick on a pig. Why was this so hyped up? Was it even tested with users before launch?.Version: 5.0.2

Can’t do anything nowThe app is buggy - it won’t let you log outfits consistently saying you need to upgrade to a paid membership. My membership expires on January 9th - if it isn’t fixed by then I’m cancelling and coming never looking back. Every time the developers touch the app I swear it gets worse - and this isn’t the first time paid members have erroneously lost major features..Version: 5.3.2

Needs a few thingsI’m willing to wait on the following, but as it’s a subscription, I want to see these things fixed soon for what I’m paying. 1) Please change it so we can edit the main outfit for each day. Sometimes I plan for something and make a minor tweak. It’s annoying to have to remake it each time. 2) Allow us to change the picture on an item for when we replace it with something similar so we don’t lose all our favorites. 3) You’ve gotta get accessories involved better - I have a ton of silk scarves desperate to be suggested..Version: 5.1.8

DisappointedThis was a free app! I’m sad because I’ve supported and used this app for a few years now and love it. Now they are charging me? Why now? All my clothes and favourite outfits are logged. Now I’m deleting the app. I can’t afford £10 a month! I’ll use Pinterest for my style advice. 😭.Version: 4.2.25

They lock you out!This app was almost everything I wanted, it was good but not exactly perfect. To top off how confusing it can be, it locks you out of your account until you subscribe for $10CAD a month. For an app that makes you put together your own clothes cuz their suggestions are awful, yeah I’m not paying for that. It was okay while it lasted, but this is just plain rude. To lock you out until you pay when it seemingly won’t give you any extra services, delete!.Version: 4.2.26

New update frustratingI’ve enjoyed this app for a year now, but the new update makes it very difficult to use. I want to be able to see the names of my clothes (it’s hard to tell the difference from just the picture) Also scrolling horizontally through every single item in that category is time consuming and annoying. Please fix!!.Version: 5.0.2

Limited optionsI spent a day taking photos of my clothes, removing the backgrounds, and putting them into the app. It helped me see trends in what I own, but the value stopped there. You can upload accessories, but they are not put into outfits. There’s no option to add tights or leggings to go with dresses. As someone who relies a lot on scarves, statement jewelry, and various styles of tights to mix up outfits, it just didn’t work with the items I own. I was left feeling like my closet doesn’t work. If I don’t have shoes added, I get an error message for every item saying “we can’t find any matches, are you sure this is a good fit?”. I don’t wear shoes when working from home and would prefer an option that doesn’t require including shoes into the outfit. Finally, the app has a hard time with layers and recommends wearing long sleeve shirts under closed sweaters. It also gave me random matches like wearing my gym sweatshirt with a chiffon button down. You can only have 4 items/outfit (one of the four has to be shoes). I find in the winter my outfits tend to have 5-6 pieces each..Version: 5.1.6

Unable to cancelI signed up for the FREE TRIAL, realized the app wasn’t for me... I’ve tried to delete the app and searched for ways to cancel and I have been unsuccessful. What’s worse... My “profile” doesn’t even list a credit card on file but I was somehow charged more than $50!! I didn’t even select a membership length! I haven’t used this app since the day I downloaded it. You should include an easy, no muss, no fuss button IN APP to discontinue membership! However it is that you have it set up is shady. I’ve tried from my mobile to cancel, tried from my laptop, and also from my desktop computers and have still been unsuccessful!.Version: 2.2.2

Useful but priceyFind this app useful. I do like getting the clothing recommendations each day Nd it makes me considering outfits I wouldn't have thought of. Love the easy of adding clothes to my wardrobe by selecting from the catalogue - much easier than snapping photos. Only suggestion so far would be to be able to change the date and plan outfits in advance. I like to organise my clothe he night before so I'm ready to go in the morning so the ability to change the date and plan ahead would be really useful for me. Do tend to agree with the earlier reviewer that a subscription for this is over priced..Version: 2.2.2

Upgraded Account Still Not WorkingI added my entire closet (which took FOREVER because the URL option does not work) and upgraded to a paid account and the stupid app STILL is showing as a free account. I’ve been emailing with Support for weeks and they can’t figure it out. Now they’ve stopped responding. At this point it’s useless and I’ve wasted $5 and hours of my life that I will never get back. Going back to tracking my outfits in a spreadsheet because this is insane..Version: 5.3.3

Idea of app is goodI love this app but the fact you can only select one template in the free version makes it hard to stay on it, even if you could select up to 3 different templates it would probably keep people on it for longer.Version: 5.8.1

Love this app but needs more detailThere are so many trends the app doesn’t cater for. The stats you can enter are very limited. For example, it has pre loaded options but then you can’t customise those same stats into another item. Like length, fabric etc. it would be good if every option was available to choose as I rely on this app for all my work outfits during the week to reduce decision making in my life. Absolutely no option to choose cropped length..Version: 4.2.1


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