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UPMC AnywhereCare App User Positive Comments 2024
UPMC AnywhereCare app received 43 positive comments and reviews by users. Can you share your positive thoughts about upmc anywherecare?
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UPMC AnywhereCare for Positive User Reviews
✓ Very convenientDue to my work schedule I didn't have time to visit my pcp. This anywhere care is very convenient and helpful. This way I don't have to spend extra to go to urgent care and subject myself to the cold weather. I can get treatment from home..Version: 10.2.200
✓ This app is amazingThis app is an absolute godsend. Less than two hours from the time I first noticed UTI symptoms to having a filled prescription in hand (at 11:30pm)! Nurse practitioner was friendly and knowledgeable, and while she was quick, I also feel like she took adequate time to explain options and medications. I don’t want to think about what shape I’d be in if I’d had to wait for urgent care or my doctor’s office to open the next morning..Version: 11.2.016
✓ Anywhere Care First Annual SessionThe session with Susan Saxon was extremely informative and useful to me. In all my years with Blue Cross/Blue Shield and then UPMC for Life I have never had anyone sit down and go over a comprehensive discussion of all my various “ailments. “I will recommend this to others. Thank you..Version: 12.10.006
✓ The best care we’ve received and the virtual experience so easy and helpful for our toddlerWe had Samantha Ohl she was an absolute dynamite physician! Our two year old needed care for a history of health issues in her eye. Sami was so knowledgeable and extremely kind and sweet to our toddler. Our little girl was smiling at Sami on the virtual screen. We received the care we needed in the comfort of our home and we’re grateful for UPMC virtual child care and Sami. Thank you!!.Version: 12.10.006
✓ Convenient, fast, and helpfulI had about a 5 minute wait. It was nice to stay in the comfort of my home. Convenient and helpful. Eased my worry. Technology is wonderful- could see and hear without any issues! Would recommend in the future.Version: 11.1.318
✓ First time userI just had pink eye which I got from my little one. I decided to try out the online doctor because it is cheaper than urgent care and I would not have to leave the house. It was quick and easy. No wait time and the doctor was able to answer my questions. I definitely would try it again!.Version: 11.2.016
✓ Great experienceHad a sinus infection for almost 2 weeks, it had gotten much worse and I used anywhere care. Jenna was super helpful, efficient and timely, she sent me a prescription right over to the pharmacy when I told her what the problem was. App is easy to use and everything is super convenient!!.Version: 12.16.003
✓ Fantastic virtual visitI was very impressed with the ease and timely ness off our visit. The doctor was able to view my daughter’s information and discuss what treatment was best for her. This was definitely a better option then taking her anywhere and having the possibility of her catching something additional. I will recommend this to everyone I speak to in need of a visit. Also the doctor was great to talk to - made us feel at ease going forward..Version: 12.0.627
✓ Excellent compassionate careI cannot put into words how much I appreciate the care and professionalism of the provider Tera that handled my case. She listened and seemed sincere and her soothing tone and great advice made me feel I was under excellent qualified care . She clearly expressed her concerns and created a plan . Thank you Tera for your dedication to others!.Version: 12.0.627
✓ Very GratefulGlad to have this service since I’m disabled. Nice not to have to get showered, dressed, to the car, drive in traffic, find a place to park, hobble to the Drs office, then after the visit go home, then back out when meds are ready at the pharmacy, pick them up, then finally go home, check my blood sugar & blood pressure, then make myself something to eat then take the meds, drink fluids & rest. It’s a bit much when you’re healthy let alone fighting an illness on top of all your other incurable illnesses..Version: 12.16.003
✓ WonderfulAs a UPMC employee, I cannot say enough how wonderful the service is! Fast easy should’ve done it a couple days ago so I could’ve felt better faster. Highly recommend..Version: 12.16.003
✓ Greatest Invention Ever 😆Honestly, this truly might be the greatest app to ever be created. It was seriously so easy that it was almost too good to be true. I was able to be seen my a doctor, have my symptoms evaluated, and pick up prescriptions all in less than an hour. And all of this took place right on my phone. Not to mention—on a SUNDAY afternoon! No trip to the ER that would take up my entire day. No dragging my kids with me to see a doctor. Quick and easy and I’m already on my way to feeling better. Thank you UPMC!.Version: 11.4.301
✓ Unbelievably awesome and convenientI filled out a few questions and was connected with an ER physician (Dr. Null) within minutes. She listened to me symptoms and was able to get me an antibiotic the next morning. From sign up to finish was maybe 5 minutes. This is a great option for working parents or anyone else who cant easily make it to an office or urgent care. I will most definitely use again!!!.Version: 10.0.103
✓ Surpassed Expectations!Today I spoke with Kelly, who was helpful, friendly, and knowledgeable. I did not have a long wait and Kelly efficiently assessed my condition. She then briefly discussed her treatment plan and sent them to my pharmacy via escript. The only downside was that this form of visit would not permit prescribing codeine cough syrup for my hacking cough. Kudos to Kelly though!.Version: 11.1.318
✓ Not quite there yet.The app did not work with Firefox or Chrome browsers that were run under OSX Catalina. Failure occurred with Chrome and Firefox in the form of an error message that said a plug-in was required. I expect that this app will improve and resolve the plugin problem. My expectation is based on my experience with the MyUPMC app, which can be accessed with Safari, Chrome, or Firefox on my Catalina iMac and has proven invaluable for me..Version: 11.5.701
✓ Great OptionAnswered a few questions and was connected to Dr Yealy. She listened to my issues and was able to provide recommendations and prescriptions immediately. So much better than having to get in my car and drive to urgent care center for treatment. Would highly recommend this App. Very user friendly and Doctor was very nice and helpful..Version: 10.1.206
✓ Great way to deal with small issues.This is living in the 21st century! I have little kids, which means I’m always busy and get more than my fair share of colds and sinus infections. Instead of an hour round trip to the nearest urgent care, I got a courteous provider who listened to my symptoms and prescribed me a path out of my sinus infection in under five minutes. No waiting in line, no gross waiting room, no hauling my kids around, no problem..Version: 10.3.300
✓ Anywhere CareMiddle of the night and I’m not feeling well. Urgent cares are not yet open… and then a 3-4 hour wait with COVID patients. Doctor’s office not open yet… quick, professional, reliable and CARING… I so much appreciate the medical help I receive on AnywhereCare!!.Version: 12.10.006
✓ Lifesaver!I am across country and visiting my fiancé at the moment and am unable to visit my normal health care provider. Ended up getting a UTI and with a few minutes speaking to a provider through this app I was prescribed antibiotics that I will receive in the morning. I would have had to go wait in the Emergency room for hours over a UTI. Very professional medical team and I am so grateful..Version: 10.4.118
✓ Love love this appI did set everything up on my laptop first because there are questions that you have to answer. You also have to download a file and allow the camera and microphone access. Set up took me about 30 minutes only because I forgot my password and had to call in for tech support and have it reset. Once I logged in and the tech support walked me through it, it was very easy. You do have to put a type of payment in before you see the doctor. I also downloaded the app on my iPhone and it took less than 2 minutes to see the doctor. She called in the scripts right away and they were ready for pick up in a half an hour at the pharmacy. I love this app!!!.Version: 11.1.318
✓ Very good appInitial setup sucked and going thru the process of symptoms took a bit however it was only about 5 min after and I was talking with a PA total time about 15min from symptom questioner to talking with dr. Worth it to me especially since it only cost me $10 and didn’t have to sit in a waiting room for hours.Version: 10.3.300
✓ Mel W.This app is extremely helpful when I am feeling miserable and do not want to leave my house to see a doctor. I am very thankful to have this option 24/7 with UPMC providers who always take care of me and prescribe me what I need to feel better — whether it is a prescription medication or simply home remedies that will knock out what I have going on, quickly..Version: 11.2.016
✓ USE THIS FOR COVID-19!! This is the best way!This app may have saved my life and others, by allowing a doc to video chat with me and assess my situation, which meant I didn’t have to go and possibly expose other patients. I’m in an emergency situation and would have gone to the ER, except I had the smarts to call first. Upon hearing my story, the nurse referred me to this app. I downloaded it quickly, it was easy to use, and it ran me 60 bucks. I highly recommend this for anyone trying to screen or test for COVID-19..Version: 11.5.701
✓ Best option for minor issuesI have UPMC insurance which really pushes you to go to urgent care which for me has mixed results... usually I have seen people that are not sure how diagnose or have misdiagnosed. Also, I always feel like when I leave I probably contracted something worse then what I had when I went in. This allows me to sit on my couch and quickly see someone that has always seemed more knowledgeable then the urgent care people I have interacted with. The only thing I would also mention is that usually I have an idea what’s wrong with me when I call which may assist with things. Overall it’s the best option for minor issues..Version: 11.4.301
✓ Appreciated serviceThis is such a wonderful service to have and use. The doctor was supportive and genuine when I spoke with her. I would definitely recommend someone to try using the virtual service if leaving the house is an issue..Version: 12.0.627
✓ Very impressed!Setting up the app is very easy. I just had to input a few personal details (address, phone number, insurance), and I was ready to go. When requesting an appointment with the doctor, all you have to do is type why you’re requesting an appointment, your pharmacy, and if there are any medical issues they should know. I also opted to add pictures of the problem. I didn’t wait more than 5 minutes before the doctor reviewed my complaint and got back to me. We talked for a minute or two, and that was it. Very simple and to the point. Altogether, the process didn’t take more than 10 minutes (including account set-up), and my prescription was sent to the pharmacy I chose. I’m very pleased and will be using it again!.Version: 11.3.105
✓ Five star review of serviceI appreciate this online care service very much. I was out in AZ when I needed to consult with a physician and found this very quick, easy and a great solution instead of trying to locate an Urgent Care facility..Version: 12.10.006
✓ Excellent serviceToday I am out of town on vacation and have been experiencing UTI symptoms. I was able to connect with a physician quickly and was called in a prescription to the nearest pharmacy from my hotel room. I am super thankful for this, now I can thoroughly enjoy the rest of my vacation!.Version: 10.4.118
✓ Visit todayKristy Carlisle was excellent and understanding. I appreciate her so much and my care. She listened to me when I talked. In the past my experience with anywhere care had not been good at all. Today was great and I will be back..Version: 12.6.006
✓ Easy access to a provider!I used the virtual urgent care for the first time this evening. It was quick, easy, and very efficient. The provider was knowledgeable and helped me with a treatment plan from the comfort of my home - no waiting in a crowded waiting room full of other sick patients. I will definitely use this service again. Thank you!.Version: 12.0.1906
✓ Terrific!A coworker used this service and mentioned it to me - so glad she did! Everything was seamless. I was connected with a doctor within a few minutes of setting up my account, and he was able to help with my concern. Would highly recommend and definitely use again!.Version: 10.2.200
✓ Worked like a charmAfter you download the app and fill in the information (the birthdate was the only funky part; I had to change the year first before the month or date could be altered) quit the app and open it up again. A few more steps and bang, I had my first video appointment at a fraction of the cost of urgicare! Soooo much faster, too!.Version: 10.2.200
✓ Move the microphone and camera move up in the registration processMove the microphone and camera move up in the registration process. I had to login like 3 or 4 times and the information I entered did not transfer forward. Nice app though. Also allow cut and paste or select all from anywhere..Version: 12.0.627
✓ What a Godsend!!!!!I have a miserable head cold/sinus infection so of course my doctor’s office is closed this week. Instead of having to drag myself to the urgent care center all I had to do was fill out my info and talk to the Doctor over my iPhone camera. It was so fast and easy. SO much easier than going to an appointment. And I don’t have to spread my germs around. My prescription is already ready! I love this app!.Version: 10.4.106
✓ Virtual visitI believe this is the best form of appointment when you are alone and unable to drive to an actual in person appointment. I needed medication and advice. The provider was very professional, helpful and kind. I would highly recommend for future patients..Version: 12.16.003
✓ Great experience!I had a dental issue on Thanksgiving Day and other than going to the ER my options were limited. I was worried because it was dental related and not a normal medical procedure but I figured what the heck it can’t hurt to try and I’m glad I did. I did my virtual visit from my IPad, it took some time to connect with a person so just be patient. The Physician Assistant was extremely nice, listened to everything I had going on was and addressed my problem so I could celebrate Turkey-day instead of sitting in an ER or not addressing the problem and it getting worse..Version: 12.0.627
✓ Web not friendly but service was excellent.Web site is NOT user friendly. It took three hours before my husband realized the “duplication of some services” that I kept getting might be because he had to use his MyUPMC password. After he finally was able to get connected to the first doctor, he received a “Doctor has left chat. Then it asked him how to rate his experience- ZERO! After we got the issue resolved, the process went smoothly and we had very good customer care..Version: 12.16.003
✓ Where has this been all my life?!I’m a couple hours from home. I was nervous about getting in the car, going to the nearest ER, sitting for hours, and maybe getting a massive bill if I didn’t find the right provider in my network. I got connected with a Dr very quickly (couple minutes!), she was very helpful, and I saved all that anxiety about where to go and what the bill would look like..Version: 12.0.627
✓ A miracle for out of town urgicareThis is the second time I’ve used this service while traveling. Each time it was excellent, immediate, and really helpful! I would recommend this service to anyone!.Version: 12.10.006
✓ So convenient!I love this app. I’ve used it several times now for various minor ailments, avoided trips to more expensive and germ-filled Urgent Care centers, and had great doctors every time who are compassionate and responsive. Wait time has never been more than five minutes. This app is my favorite thing about having UPMC insurance. It’s great!!.Version: 10.4.118
✓ Wonderful experienceI always hesitate to take my children out when they’re sick and I dread it even more since Covid. I was hoping to make an appointment via and express care ahead of time and found this video visit. I was so pleased to be able to schedule this rather than make a trip out on a dreary day with a sick child. The provider was caring, concise, and professional, and put us at ease. We will definitely be using this service for our less-urgent medical needs in the future. Children are so often sick, and it’s nice to have the reassurance of a professional, and to know what criteria to look for that may warrant more urgent, in-person care. This experience was excellent and professional care, thank you..Version: 12.16.003
✓ First time using the appI waiting a few minutes and virtually spoke with a doctor in my area. She was very kind and informative, and got the prescription sent to the pharmacy of my choice. If I would’ve have used the app, I’d be waiting half a day in ER, the urgent care near me is a short drive away but don’t have reliable transportation to get me there, and the clinic I got to would’ve given me an appointment months from now. To make a long story short this is very convenient and I did this in the comfort of my bedroom, thank you so much!.Version: 12.16.003
✓ Simple to use and convenient!I woke up with a swollen cheek this morning from an abscessed tooth. I was dreading taking my two toddlers to an urgent care center. I downloaded the UPMC AnywhereCare app, signed up, and saw a provider within 20 minutes. The RPN I spoke with was very kind and patient, especially when my kids were poking their faces in the screen and asking a billion questions. Lol She sent my prescription to my pharmacy immediately after the visit ended..Version: 12.10.006
😕 UPMC AnywhereCare Negative Reviews
