UPMC AnywhereCare Negative Reviews

UPMC AnywhereCare App Complaints & User Negative Comments 2024

UPMC AnywhereCare app received 6 complaints, negative comments and reviews by users. Have you ever had a bad experience using UPMC AnywhereCare? Can you share your negative thoughts about upmc anywherecare?

UPMC AnywhereCare for Negative User Reviews

✓ Not bad app, not the best “doctors”There are certain doctors on the app who won’t even let you speak. You’re told to use this app instead of wasting a trip to urgent care and it’s cheaper for your insurance. Brittany bohem on here is just rude and crude any time I’ve gotten her. She told me tonight they don’t treat my condition when just a few weeks ago they did. Instead she’s left me with a visit for nothing, even more frustrated, and going to urgent care in person. All I need is an antibiotic. She is truly unprofessional. They need to have more than one doctor on call over night so we have a choice. She is AWFUL AND ALWAYS ON. They have no option for on app comments or concerns so I suppose it goes here. If you download do not use Brittany B!!.Bree8593Version: 12.0.627

✓ InsuranceMy doctor was amazing! Everything was amazing except i was unable to put a secondary insurance therefore i had to pay money instead of my second insurance picking it up. I have Upmc and Aetna. It would not let me add Aetna into the insurance area. If i wouldn’t have had the 59 dollars I wouldn’t have been seen. This is not acceptable. Everything else about my experience was great. Again- my provider was extremely professional and gave me quality care..IronwrestlingVersion: 12.10.006

✓ User interface problemsSo right now this Write a Review box requires me to use the virtual keyboard on my iPad rather than the Bluetooth keyboard. Also when setting up the virtual appointment the text entry box with the switch signifying that I read and understood the privacy agreement was obscured by the green continue button. Also, my appointment would have been delayed by 30 minutes if I even tried to quickly scan the legal document that is the privacy agreement. I’m dropping the 3 stars for the green continue button obscuring the switch for privacy agreement- if I hadn’t managed to switch it to yes I wouldn’t have been able to use my iPad for the visit. The lack of Bluetooth keyboard support here may not be your fault..GskiiiVersion: 12.0.627

✓ Initial setup is uncoordinated and clunkyConsidering how technology can make life easier, I found the setup of this app disconnected and error prone. After providing my UPMC insurance information to this UPMC Anywhere Care app, I was troubled that I had to manually enter every last character of my insured dependent children’s information into this app. This app DID take the time to connect with my insurance to notify me that I had made an error, but didn’t provide the opportunity to simply import my dependent children’s insurance information correctly and in one step. I have not yet had the need to use the app for its primary purpose, so I cannot comment on it’s performance otherwise..TREE-TREE-TREEVersion: 10.2.200

✓ UselessNot accessible to the blind/visually impaired. the developer response is not satisfactory. The developer claims they have added a accessibility tool for screenreaders to this app, I am using the IOS app on my Iphone SE. Where is the tool? When I try and preregister for an appointment, the first info they ask for is to verify my birthdate in a edit field. This cannot be done, the app kicks the cursor focus out of the edit field and it cannot be used or proceed through the process..Burgh book fanVersion: 12.10.006

✓ Women’s health isn’t as important I guess?I got rejected 3 times upon trying to be seen for my menorrhagia. I missed work and I was originally going to go to the urgent care near my house but my pain wasn’t subsiding enough for me to feel comfortable enough driving to it. I tried this instead. I waited an hour and was rejected 3 different times with menorrhagia as my reason for being seen. I then had to force myself to go to urgent care where I sat buckled over in pain until I was called. Recommended ibuprofen and given a doctors note. $80 for that. Which is why I tried the app. I figured I’d save a few bucks as I’ve dealt with this since I got a menstrual period and knew all I would get was OTC pain meds and “hope you feel better soon.” I’m used to that by now, but I’m really disappointed that not one doctor took me. Makes it seem like upmc doesn’t care about women’s health. It’s a shame..JustinabeanVersion: 11.4.301

UPMC AnywhereCare works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact UPMC AnywhereCare.