Salesforce Field Service App SupportSalesforce.com

Salesforce Field Service App Support

4.6
4.62312 star

Total 9,969 Ratings

What is Salesforce Field Service? Description of Salesforce Field Service

The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.

Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.

Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.


  1. Salesforce Field Service App User Reviews
  2. Salesforce Field Service Pros
  3. Salesforce Field Service Cons
  4. Is Salesforce Field Service legit?
  5. Should I download Salesforce Field Service?
  6. Salesforce Field Service Screenshots
  7. Product details of Salesforce Field Service

Salesforce Field Service App User Reviews

What do you think about Salesforce Field Service app? Ask the appsupports.co community a question about Salesforce Field Service!

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Salesforce Field Service Pros

MapsField service workers great but if it is connected to Google maps, Google maps needs to realize that this is a tow truck and not a car. There are certain limitations with this that Google does not know and should be put on file as in Google trucks or anything in that category because of the height, the weight and that’s it otherwise, the sites great..Fastservice78Version: 246.0.12

QR code scan when using iPad is always on mirrorPlease fix this issue very difficult and frustrating when using QR code scan the camera is always on mirror. Thanks.Lkay12345Version: 234.0.2

✓   Salesforce Field Service Positive Reviews

Salesforce Field Service Cons

No starsHas issue after issue with syncing plus simple things in other apps; like view password or a simple UI isn’t here. Now I can’t login and it’s making my response time way longer. It’s constantly having different issues..Keegan ThacherVersion: 248.0.74

STAY AWAY FROM THIS APPWant to confuse and over complicate things for your techs this is the app for you. Every option leads you to 10 others. Doesn’t always save the info you input for work orders. Too many complications for what it’s needed for. Would advise you explore other options before poisoning your company with this “solution”.Concerned employee #1000000000Version: 244.6.9

✗   Salesforce Field Service Negative Reviews


Is Salesforce Field Service legit?

Yes. Salesforce Field Service is 100% legit to us. This conclusion was arrived at by running over 9,969 Salesforce Field Service user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Salesforce Field Service is 91.5/100.


Is Salesforce Field Service safe?

Yes. Salesforce Field Service is quiet safe to use. This is based on our NLP analysis of over 9,969 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Salesforce Field Service is 92.0/100.


Should I download Salesforce Field Service?

There have been no security reports that makes Salesforce Field Service a dangerous app to use on your smartphone right now.


Salesforce Field Service Screenshots

  • salesforce field service iphone screenshot 1
  • salesforce field service iphone screenshot 2
  • salesforce field service iphone screenshot 3
  • salesforce field service iphone screenshot 4

Product details of Salesforce Field Service

App Name:
Salesforce Field Service
App Version:
248.0.60
Developer:
Salesforce.com
Legitimacy Score:
91.5/100
Safety Score:
92.0/100
Content Rating:
4+ Contains no objectionable material!
Category:
Business, Productivity
Language:
CS DA NL EN FI FR DE EL HE HU ID IT JA KO NB PL PT RO RU ZH ES SV TH ZH TR UK VI   
App Size:
268.64 MB
Price:
Free
Bundle Id:
com.salesforce.fieldservice
Relase Date:
12 February 2017, Sunday
Last Update:
26 March 2024, Tuesday - 16:24
Compatibility:
IOS 15.0 or later

Salesforce Field Service 248.0.60 Update Note
✱ Version History

Meet Salesforce Field Service 248 * Keep working with Automatic Offline Mode in areas of sporadic or no network connectivity. * Choose to update work steps manually or automatically. * Minor fixes and improvements..

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