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Salesforce Field Service App User Positive Comments 2024
Salesforce Field Service app received 26 positive comments and reviews by users. Can you share your positive thoughts about salesforce field service?
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Salesforce Field Service for Positive User Reviews
✓ User friendlyExcellent app.Version: 236.2.0
✓ Great appI really wish they allow you to up load more than one picture at time per jobs.Version: 246.0.16
✓ Superbly doneNice and easy to use 👏👏👏.Version: 232.3.0
✓ SyncingSyncing picture uploads need to be better. I can check out if a job today and tomorrow they still be in sync mode. This needs to be a seamless transition..Version: 224.0.0
✓ Dark mode not so goodI like to use my phone in dark mode all day . It is a strange thing but all the text in this app turns to purple in dark mode and one can hardly see it . Something to look into for the developers. Also it needs a way of imputing data in a spreadsheet like format for table like data setts..Version: 236.3.0
✓ Great app for my workplace, but one minor annoyanceThis app works smoothly on both my work phone (iPhone 12) and my personal phone(Samsung Galaxy S24 Ultra) however the biggest annoyance I run into is when completing a task, if I go to the screen where I select the assigned items, don’t hit the check mark (by accident) and hit next, but try to go back, it causes an error where I need my Administrator to mark the task as complete. I would like to have the app not automatically save that task step so if I accidentally hit Next with an item not selected, I can go back and fix it myself without it saving it as Cannot Complete..Version: 248.0.60
✓ Very helpfulVery Helpful we have all the information we need for the job.Version: 244.0.22
✓ Can we get an update!!!!!!!Is it possible to be able to update this app to where I can see what my colleague posted on the picture codes in real time please? I feel it would boost productivity up!!.Version: 232.5.0
✓ Phone versionGreat software bringing the old desktop version to the convenience of my smartphone There are times, however, I would prefer to still use my PC to navigate the program,lbut this is not allowed in my case. I don’t know if that goes for every field user or not…. It might depend on what your company allows..Version: 244.0.22
✓ Almost great...My one complaint is when I put a time I’m not available due to Dr appointment, PTO, etc, this time doesn’t show on my calendar. It would be really good to be able to see it on my calendar, so I can confirm correct input..Version: 5.0.0
✓ Better than RCMSI am sure it’s gonna get better with time :).Version: 5.3.0
✓ AppThe app is good except it needs auto update because changes get outdated quickly and this causes problems in call flow process.Version: 230.3.0
✓ Better so farAfter the first day of useless seems to be an improvement on the old virgin system visits including first visits are slicker and quicker to to do the barcode captures are better. Up to now I haven’t been able to find a way to record the times for scheduled visits that I make. Up-to-date that’s the only major fault I found.Version: 228.0.2
✓ Hunter from big houseGreat app much more efficient, couple updates needed but other than that it’s great!.Version: 236.0.0
✓ QR code scan when using iPad is always on mirrorPlease fix this issue very difficult and frustrating when using QR code scan the camera is always on mirror. Thanks.Version: 234.0.2
✓ Better than voyager 1Need to be able to mark/see primary contact from dispatched info Add ability to alter time of appointment so they can be organised Also link up phone/text from main screen would be useful.Version: 228.0.2
✓ SupportDoes anyone actually look at these reviews..Version: 236.3.0
✓ SsrNo options to copy some specific item. That is gonna make it reliable if you improve that part.. too much time consuming...Version: 242.1.19
✓ PerfectIt is very convenient app that allow to use it easily way. Besides, jumping from side to side just to preform tasks, make the job goes smoothly. For the cons side, the map sometimes goes odd and takes you to different location and that probably because the phone sittings or the app. However, there are more options to chose for map like google maps or wase. In general, pros are more than cons in this app and I like it more than the company app..Version: 244.2.13
✓ Background color and fontBlack background and blue text does iWork very well when working outside in bright sunlight. I suggest using higher contrast..Version: 244.4.3
✓ Easy to useLove it. Very easy to use but wish I could rearrange the order visits to save confusion when I’m out and about..Version: 230.0.0
✓ Field TechnicianI notice that from time to time the blue dots on the schedule page move to the right or to a day that is greater than the SA is actually scheduled on. Not sure where the hiccup is but it has caused me to be late once..Version: 244.6.8
✓ MapsField service workers great but if it is connected to Google maps, Google maps needs to realize that this is a tow truck and not a car. There are certain limitations with this that Google does not know and should be put on file as in Google trucks or anything in that category because of the height, the weight and that’s it otherwise, the sites great..Version: 246.0.12
✓ Day missing from dateOnly shows date, if you want to know what day you’ll need to carry a separate calendar. I can remember what I did on Wednesday but I need a calendar to know what the date was on Wednesday. I would have given 5 stars if the date was accompanied with the abbreviated day, Mon, Wed, etc....Version: 5.2.0
✓ Amazing app!!!.Version: 1.0
✓ Very Intuitive. Easy to useGreat.Version: 3.0.2
😕 Salesforce Field Service Negative Reviews
