Westchester Library System Negative Reviews

Westchester Library System App Complaints & User Negative Comments 2024

Westchester Library System app received 13 complaints, negative comments and reviews by users. Have you ever had a bad experience using Westchester Library System? Can you share your negative thoughts about westchester library system?

Westchester Library System for Negative User Reviews

✓ Request Item button not workingThe last app update caused the “Request Item” button to stop working Nothing happens when you press the button. And the app won’t let you off the screen..Mac20140606Version: 1.0.6

✓ So much worse than the old appKeeps crashing. Can’t manage holds. Why can’t I search my author? Or title? Horrible!!!.WestharrisonVersion: 1.0.4

✓ Horrible app, deserves 0 starCan’t even see if the book has been renewed before or not. If you search up a book or movie you can’t see any useful detail about the item at all. Much worse than the previous app, which was already buggy..Nyc-lfVersion: 1.0.2

✓ New redesign is slower, clunkier and far less usefulBring back the old version!.ApplepotatomanVersion: 1.0.4

✓ AwfulThe old version was so much better! The books have no summaries. I’ve lost my “bookshelf” full of items to read. I can’t see where I am in the hold line without going to the website. Bring back the old functionality!.What did Muse do to itunes?Version: 1.0.1

✓ Won’t let me loginWhat’s going on it just stays stuck on the loading screen.ScreamDaKrasherVersion: 1.1.2

✓ Where’s Field?No option to choose Field Library (Peekskill) as “home library.” Blank page comes up when I pick another library and say is this correct/-no. Also no option to go to a different WLS library once you’ve picked a home library..Unemployed patronVersion: 1.0.4

✓ Doesn’t workApp not functional. Doesn’t accept library cards. You have to just go to the website.AnimaltourismVersion: 1.1.3

✓ Add some features to make this greatThis app serves its purpose of placing items on hold, renewing materials and searching for items. One continuously frustrating aspect is when I look at my holds or items checked out it’s impossible to tell if it’s the book, audiobook, DVD, blue ray or other version of that title. I often check out the book and audiobook simultaneously and the app only shows the titles. This is especially difficult because I wouldn’t know which item is due when without this detail. It completely defeats the purpose of the app. Pls add that feature so patrons can better track their items..HeheheheheheeeVersion: 1.0.11

✓ Needs helpPlease add all libraries in system to your list. Index the catalogue so that when you search something, you actually get a result..Mr DeuxVersion: 1.0.4

✓ Library Card to Apple Wallet?It would great if after setting up your account and having your library card displayed on this app, you could then “add” it to Apple Wallet like airline boarding passes and other loyalty cards..EditRobVersion: 1.0.6

✓ App needs landscape mode on iPadWhy doesn’t the app support landscape mode on the iPad? I have a keyboard case and it is annoying to have to fold back the keyboard and rotate to portrait mode to use the iPad app. It it unbelievable that the UI/UX designers for this app designed the app this way.. or allowed it to be released this way. I would rate the app ZERO stars if it were an available choice.Kenneth H. LeeVersion: 1.1.4

✓ App not working -App worked great for a while and now search function not working. Plus the record of books checked out and holds is completely gone. I have two books sitting right here and the app is telling me I have nothing checked out. Reached out to IT support at the library and have had no reply..Joe10536Version: 1.0.4

Westchester Library System works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Westchester Library System.