- 53.7LEGITIMACY SCORE
- 54.2SAFETY SCORE
- 4+CONTENT RATING
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Bernafon EasyControl-A App Complaints & User Negative Comments 2024
Bernafon EasyControl-A app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bernafon EasyControl-A? Can you share your negative thoughts about bernafon easycontrol-a?
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Bernafon EasyControl-A for Negative User Reviews
✓ Ditto inconsistentI am also having problems with the app. I just deleted it and will try to reload..Version: 2.1.0
✓ DisappointingThe volume control works great, but the battery level indicator is a joke. When the batteries reach 50%, they stay there for a long time. Then it drops to 40% and two seconds later to 30% then two seconds later to 20%, etc. then dead. Not accurate at all..Version: 1.10.0
✓ Volume controlSince the new program came out I have been unable to control individual volume. Both left and right volumes are controlled by the same button This option needs to be added.Version: 2.0.2
✓ Not up to dateThe app was great until I installed iOS 13.2.3. Since then it will only run demo mode. Before that I would have given it 5 stars as it allowed me to adjust the settings from my Apple Watch. That is a great feature to have when at an event where the phone is put away..Version: 1.10.0
✓ TVA is worthlessSince upgrading to the iPhone 12Pro the wireless connection is worthless. Keeps loosing connection and can’t control volume..Version: 2.1.0
✓ AppThe app is terrible. Jumps back and forth between ears. Other times it only works for one ear..Version: 2.0.3
✓ App unstable with iOS 13.1.2The easy control-a app continuously connects then disconnects, then connects, then disconnects with the hearing aids. I suspect it needs to be updated to be compatible with iOS 13..Version: 1.10.0
✓ App broken after iOS 13.1.2App won’t connect after latest iOS update..Version: 1.10.0
✓ Barely useableThis is a junk app. I only use it as I have the hearing aids that are associated with it. Very unreliable. Need to remove and reload every little while. Does nothing very useful..Version: 2.5.0
✓ New thingsI am noticing weird things now with new app A rep should call me.Version: 2.5.0
✓ Below average functionalityUpdate: aug22. App still doesn’t work so next hearing aid update will be to a different brand if you can’t support your customers, your customers will stop supporting you. This app is just hard work 👎🏻. It has a mind of its own, it either plays thru devices when you have asked it not to or you can’t get it play thru the device when you want it to. I’m fed up with re-pairing, restarting or generally having to mess about with it to get the desired changes to remain constant . How about spending some of your research and development budget on improving the app/device functionality?.Version: 2.5.0
✓ Mostly worthlessThe app spontaneously stops connecting with my hearing aid after a few days. Only way to reconnect is by deleting and reinstalling the app. Waste of time..Version: 1.8.0
✓ Worked fine but now has issues with iOS13Everything worked well but now has issues with iOS13. I constantly get an error message about core Bluetooth error and the devices disconnect..Version: 1.10.0
✓ It used to be a good appNow it only uses one hearing aid to listen to a book being read on my tablet, unfortunately it chooses my worst ear to do so. I also used to be able to adjust volume independently but now it only adjusts them both even though I have it set as recommended. If it wasn’t broken it doesn’t need to be fixed. Whatever was done with the app broke it and made it way worse and basically unusable as intended. Very, very disappointed..Version: 2.0.2
✓ IOS 13.1Not working at all. DOES NOT WORK AT ALL EITH IOS 13.1.1. Please fix!.Version: 1.10.0
✓ Old App BetterI was able to control each ear individually on my IPhone. They took this option away. Now I have get out of the app go to Settings on my iPhone to perform this function. A real pain. BRING BACB THE OLD APP!!!!.Version: 2.0.2
✓ Can only get demo modeWould love to pair my aids but can’t get past demo..Version: 2.5.0
✓ BluetoothDisappointed that I cannot use my aid or app to receive from other Bluetooth devices such as my Bluetooth tv without purchasing their expensive tv transmitter..Version: 1.10.0
✓ UnreliableApp continually drops out. Reinstall three four times a day. Brilliant hearing aids let down by app..Version: 2.5.0
✓ Compared to competitors, awfulI have used phonak and rexton apps, demo’d resound. This app is terrible with almost zero features. You can’t even adjust bass/treble. The interface looks way cool, but even basic volume is very difficult to actually adjust. It’s idiotic actually. Trying to make it look good, but offers nothing. Wow, for the premium aids I just got this is probably a deal breaker especially since it doesn’t reliably and quickly connect either. Really sad since I like the older Bernafon aids I had for sound. They really need to invest in a better app developer and catch up with the competition..Version: 1.9.1
✓ Why did you remove the phonemic?Please put the Phone Mic option back on the app. I used it constantly when watching tv with others. I put the app in phone mic mode and put my phone by the tv speaker and could hear the show perfectly, without cranking my hearing aids volume or the tv volume so much that others could not watch with me. Very disappointed that the phone mic is gone. New app looks good but worthless to me now..Version: 2.0.2
✓ Horrible updateThe app used to function, but now won’t even open since I did the update..Version: 2.1.0
✓ InconsistentWhen this app works, it’s great. I can change programs and volume easily. But the app will arbitrarily stop working and the only way to get it to work again is to delete it and then re-load it in the App Store. Why have an app if it’s not dependable? This is a consistent issue in the reviews - are the developers listening?? It also registers the battery as fully charged right until the moment it dies. That’s not helpful either..Version: 1.9.0
✓ Damages my ears with uncontrollable VOLUME.I use my iPhone while watching TV. The app shuts off ARBITRARILY several times an hour. The TZ program volume control does NOT control. Each time I have to restart it the volume defaults to level 14... really hurts and it take waaay too long to correct it. I want it to open up to a volume which I decide on EVERY-TIME I access it. This app has too many growing pains and VERY slow to respond while the volume controls are being frantically operated to STOP THE PAIN!!.Version: 2.0.3
✓ Need volume control for alerts!I can’t use the battery alerts and voice prompts because they are SO LOUD they hurt my ears. Please add a volume control for these features..Version: 2.0.3
✓ Requires IOS 13 even for an old installation to runI used this app successfully for nearly three years. As far as I know, it is the only way to link these hearing aids to Bluetooth. When this new version was released, the old version would no longer work—it tries to update and if you have an old iPhone (6 or earlier) the update fails and the old reliable version won’t run even though it is still installed on you phone. Bad software management!.Version: 2.4.1
✓ MehI end up adjusting using the built in controls in settings because this app is so sporadic in actually connecting with the hearing aides. It’s often more convenient to flip through all the screens in the general controls than to toggle the Bluetooth on and off and flip the battery controls open and closed repeatedly to get the app to register the hearing sides..Version: 1.8.0
✓ EasyControl-AHaving lots of trouble with latest iPhone update 13.1.2 will not connect and has problem with staying connected. Not happy with it at all..Version: 1.10.0
✓ Tinny soundBought Berafon TV-A bluetooth transmitter to use with this app. Sound from tv is tinny and lacks any lower frequencies. More like a very cheap set of ear buds. Hate it. I.Version: 1.9.1
✓ UnhappyThe hearing aid are okay but the phone app is terrible. I have had these aids for over 2 years and have not seen any update to the app. It stops working, mutes itself, and if your try to change one of the programs it continually jumps back and forth giving you a sound in your aids like a Spanish dancer clicking her castanets. I have to delete the app and start over. Crazy. I am done with these things Al Jacks.Version: 2.5.0
✓ Reboot all the timeAbsolutely horrible app constantly have to delete app and add again.Version: 2.5.0
✓ AppDisappointed, have to delete app and reload to pair my aids.Version: 2.5.0
✓ Cancel app not very goodApp only allowed me to turn hearing aids up but looking like they be have taken money from bank even if you do decide 7 day trial is not for you . Even dick Turpin wore a mask.Version: 2.5.0
✓ Unusable. Period.Force closes since the new update. I’m not sure which update, IPad or app. I’m so frustrated..Version: 2.1.0
✓ Not easy!!Like previous comment. Can’t get it out of demo even after using icon. Gave up with iffft. Accessibility allows streaming to 1 piece. When trying to stream to the other, disconnects.Version: 2.5.0
✓ Inconsistent AppMore often then not, when I open the app to check the battery power left, or to change a listening setting or the volume, I get the instruction page, telling me how to pair my hearing AIDS; totally useless. I have to go into my phone settings through accessibility and hearing devices to make any adjustments. This is probably the worst app of “ANY” of my phone apps..Version: 2.3.1
✓ UselessThis new version is basically worthless. The only adjustment you can make is the volume. As many others have pointed out, the app rarely connects to the hearing aids. Bernafon is apparently completely uninterested in maintaining this app as there have been zero updates, and given the large number of one star reviews I would have to conclude that the company has zero interest in the satisfaction of its customers..Version: 2.0.3
✓ Crappy and intrusiveAsks for sign up with a separate site and requires you to allow sale of your info. No improvement in functionality. A downgrade from prior. Don’t get it..Version: 2.0.2
🙂 Bernafon EasyControl-A Positive Reviews
Bernafon EasyControl-A works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bernafon EasyControl-A.
⛔ Bernafon EasyControl-A Problems
