Second Phone Number -Texts App App Negative ReviewsSmart Tool Studio

Second Phone Number -Texts App Negative Reviews

4.5
4.56332 star

Total 36 Negative Reviews

Second Phone Number -Texts App App Complaints & User Negative Comments 2023

Second Phone Number -Texts App app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using Second Phone Number -Texts App? Can you share your negative thoughts about second phone number -texts app?

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Second Phone Number -Texts App for Negative User Reviews

This App has repeatedly stolen money from meThis app will repeatedly steal money from you. If I buy credit the credits go out quicker then advertised. I’ve bought a second number only for it to take my money but not give me the second number. That’s happened multiple times. This is a scam. They start charging my card relentlessly.Version: 1.8.8

This company needs to give me back all my moneyGood with calling but when I ended my subscription my bank kept getting charge and there’s no way that I can get in contact with customer service I would not recommend you downloading this app on your phone I’ve been charge from different accounts $6.99 more than once in a month.Version: 1.9.2

Money PitNot only is this one of the more expensive phone apps ($7 a week or $12 a month), but they also allow you only a limited number of credits within each pay period that you have to use in order to make calls, and even texts! Yes, this is the only phone app that I've seen that charges you credits to text. All the other ones I've seen allow for unlimited texting. And even if you pay for their weekly or monthly subscription and you happen to run out of credits, you then have to purchase more to continue to make calls or texts, again even if you're already a paid subscriber. Skip this app, because there are other MUCH MORE affordable phone apps out there..Version: 1.9.6

Too muchWay WAY TOO MANY HOOPS TO GO THROUGH JUST NOT BE ABLE TO RECEIVE MESSAGES IM DELETING THIS🥵😡.Version: 2.0.1

Everyone complains I keep breaking up.People are complaining they can’t understand me because the sound quality is awe full on there end. Worked well at first but didn’t realize you got credits and I had to keep buying credits. Not a good ap, and have no way to get help fix sound quality..Version: 1.9.6

FraudulentI don’t know how many times I have to say I canceled my subscription but it just keeps charging my card !!!!! Never did I even pick which subscription I wanted but they are charging my card every week I WANT MY MONEY BACK There’s no way you can contact support and they tell you to just cancel off your phone but the thing is I can check every subscription I get had and have but for some reason not this one 🤔 FRAUD FRAUD FRAUD DO NOT BEFORE THEY TAKE YOUR MONEY.Version: 1.8.6

Doesn't workJust doesn't work.Version: 1.0.4

Very unhappy customerThis is a horrible app to use. My phone number keeps dropping calls. I keep missing business calls and texts. And you can’t get any support or help. I have been trying to get someone in customer service support for over two weeks. There is no phone number or email address for support. And no one answers the Facebook support area. I have left multiple request on Facebook for help..Version: 1.8.8

Limited Phone Numbers AvailableTried for days to select a phone number... Still can’t find one available... Went through several states... Sent an email for support, but no response yet... At this point I want my money back to purchase an app developed by someone else just to have one that works... You pretty much can’t do anything without a number and the app is called 2nd number???.Version: 1.7.6

HORRIBLEI have reached out several times to customer support with absolutely no answer. Maybe I’ll get a reply to a poor review because it seems to be the only thing I can do. I try to send text messages to my patients but no one is getting my messages. Further I think my business number has been used by someone else because I keep getting calls from random numbers saying to stop calling them…I’ve never called these numbers before.Version: 2.0.8

Over time have come to dislike this app.If you need a second line, it works for basics; talk/text. BUT, if my text threads where all disheveled and it would only show the text I would click on from my phone notifications. Even through the app (itself) I would refresh it and it wouldn’t show the texts in between. This caused many problems for me, as I used it as my business line. Also, I had picked a number and had many work-related text threads containing important information and contact info, and after a few months the app randomly restarted (I am guessing bc I updated my iPhone) and I had to get a new number and all the info was lost. I am canceling my subscription after today..Version: 1.7.3

Stop taking my moneyI hate the day I trusted this app I have unsubscribed like three times already yet randomly it will take my money from cashapp can I have my money back and please delete my account I never even used the service bc the number has never worked for my clients they just call my regular number.Version: 2.0.6

Awful serviceThe app has taken $7.44 off of my account and I never made a single call with the app the support team is never available and only helps trough email this app is a complete waste of time and money I would not recommend it to anyone I will be looking to take action on the money it has stolen from me this app is completely trash.Version: 1.5.7

Don’t even downloadCharges you monthly to use the app also you have to buy minutes to make or receive calls and send or receive text messages, what’s the point in paying monthly if you still have to pay by the minute, you’d save more money just buying a second phone rather than this app..Version: 1.9.6

Do not recommendI purchased app with a free 3 day trial. The app would call but did not ever send text messages. I immediately unsubscribed minutes later and I still was charged for the app. This is fraudulent. If the services would have actually worked I would been okay with the purchase. I want my money refunded..Version: 1.9.7

NOT ALLOWED TO REGISTER UK NUMBER AT ALLI have know idea why UK App Store allow this peace of Cr.p, because you are not allowed to register or Login with any UK or European numbers rather than USA. Just give us all a favour and remove your unworthy app from UK platform..Version: 1.1.9

Really dudeI think a number was stolen.Version: 1.8.0

No Support AvailableI having been paid for this service for months, only to find out it may have only worked the first month. While the account has an expiration date, the payment was deducted from my account monthly( got the receipts to prove it). I have emailed twice for support and I’m receding instructions to cancel and get a refund via Apple. This is not good business. I setup the second line for ministry and people are not able to reach me nor can I reach the developers or owners of this app..Version: 1.7.9

UnreliableWhen it works it works amazing! However the last two months it has kicked me out of my account and made me redo my subscription, not sure if I was charged twice if I’m being honest. Then this time it kicked me out and got rid of the number I use for my business. Highly disappointed and now I have to find another way to contact my clients..Version: 1.7.8

Disappointed and misleadingAll I have read about these credits. It is false that the weekly subscription allows unlimited calling and texts. I was using WI-FI calling, a call suddenly disconnected during the 3 day trial period, discovered that I was out of credits. I was unable to find anything explaining this while researching a second number app in attempt to stop receiving spam calls. Most insulting, that my information can be sold to a third party!!! When will our privacy and rights stop being violated?.Version: 2.0.6

Bull crapIt seriously says that it’s free for three days so I though you know what let’s try it. The moment I clicked the free three day trail then payment it instantly came out of my account. Do not use this app. It’s bull crap and false advertising. If you are going to charge people don’t put free for three days. Already canceled the subscription but not going to get the money back even if it isn’t that much. It’s bull crap. This app is a joke..Version: 1.9.7

How can i retrieve the number?After paying for the plan, it turned to login in page and asked for the phone number that i didn’t save.Version: 2.1.5

Lack of support to cancelITS NOT FREE!! ITS A SCAM! Good luck trying to cancel! Downloaded the app, 3 days - free, tried and still trying to cancel subscription. Cannot do it. Tried contacting customer service- cannot get past auto- replies to anyone to resolve. Will have to contact my credit card and file fraud charges. I would never recommend this app to anyone..Version: 2.0.8

Why Purchase Tokens to Text ?Tried this app functionality works BUT nowhere did the app purchase information state that when texting you will have to purchase tokens if you send more than a couple texts?! This can get expensive, as this is on top of the monthly $19 fee, I tried to cancel before the 3 day free trial renewal and still got dinged with the $19? Purchasing tokens outside one’s normal purchase plan should he explicitly stated in purchase terms for customers up front. I want a refund ..Version: 2.0.0

Couldn't connectI tried several times to make an international call after adding credit and the call just wouldn't connect. A waste of money!.Version: 1.0.5

Would not work at allWas charged twice for one month and didn’t even have it the whole time because I couldn’t use it to text. Nothing would go through and kept taking away from the coins. $30 for not being able to use anything..Version: 2.1.8

Good app but big problemApp works as it should. with free trial and everything. but subsequently i get bots texting my number immediately after signing up for the app. not saying it’s this app. but it doesnt look good when you get sex bot texts IMMEDIATELY after putting my number in the app.Version: 1.8.1

Money sinkYour app description states the app is free to use during the three day trial and during the subscription week, month, or year. What it doesn’t state is, it’s only free to use while you have credits. It’s doesn’t state you get a limited number of credits to use during each subscription period and that when those credits are used, you have to purchase more a penny per credit. Which doesn’t sound like much, but your description also doesn’t say how many credits each incoming or outgoing text and call takes. I used this app for a couple of hours for business before I was already having to buy more credits. I’ve had to spend $10 today alone just to have enough credits to communicate with my clients and none of this was in your app disclaimer. Why is there no option to purchase an unlimited use plan or why is this not explained in explicit detail at the very least?.Version: 1.7.4

Texts cut off, out of orderI’ve had this out for a while now and it works fine for phone calls, but if you’re looking to use it for texting search for something else. Some texts get dropped, show up out of order, and many times they are cut off so for the person receiving them the conversations are jumbled, confusing, and it’s hard to have a conversation. Really disappointing. (I also have the Paid subscription so this isn’t because I’m just using the free version).Version: 2.0.2

No customer serviceWhen you pay you get the number if you wrote it wrong ( they never mention it’s the last time you will see it) you can’t use the phone or app after paying . No matter what I tried there is no customer service no email no reply - can’t go back . I hope they will get back to me after writing this as this the only way to reach them.Version: 2.1.8

Do not purchase or download!!!I have to say this is the worst app I’ve ever downloaded. It won’t let you cancel the subscription . After choosing your number you’re good to go you give your friend your phone number. Then a week later the app glitches and makes you choose a new number. … This cycle continues each time you choose a number it’ll last for a week and then it will ask you to choose a new number. I’ve asked Apple support for a refund. Multiple times and they have denied it .. literally in shock of Apple not stepping up to protect their customers… I truly hope people will read this and make the smart decision do not download . You have been warned...Version: 2.0.7

AwfulI don’t even know Where to start. All I know is that I have messaged repeatedly for help I’ve gotten one email. First flagged my pictures tell him he’s too risky to send them one Lamy too. I can type up this whole text and before I push the send button just floats away so I had to retype it and this will happen 3. 4.5. times. And you better believe that this app still charges me for each and every single one of them. All this on top of the $13 a month too. So right now I’m paying about $100 a week for credit as well as a monthly fee. This app is a rip off the one feature I like about it is not enough to keep me around any longer customer service is nonexistent stay well away from this app.Version: 1.9.0

No response - disappointedI am very disappointed at the unresponsiveness of their customer service. The app was working fine for a bit and then stopped working without any reason. I have not been able to send messages and people have not been receiving messages from my 2nd number for 2 weeks now and I have contacted customer service multiple times both through the app and by email. I have not heard a single response from them or any attempt to resolve the issue and I am very frustrated, as I rely on this app for communication for my business..Version: 2.0.7

AwfulGoogle voice is free. There are so many free options out there but this one I decided to pay for (monthly) because I use multiple numbers for work and I had all the free numbers I can use already. So, I figured paying monthly isn’t bad to have a new number but then when my calls stop dropping I find out you have to keep buying time with points??? So they charge you a monthly fee and you STILL have to buy points to actually use this stupid app. Um no lol do yourself a favor and just buy a new phone with a new number, That’s what i’m going to do. This app is lame ..Version: 2.0.0

Scam alertI registered 2nd number with my Apple ID and subscribing for one month no trial. I picked a number and I clicked next and it asked me to enter my Apple ID password which I did. Now it saying successful but asking me to enter the number I picked which I did not write down or snap. And now I’m unable to access the number I just paid for. Is this a kind of fraud or scam. Because it there wasn’t anywhere been mentioned that I have to memorize the number I picked or something. Please do something about it.Version: 2.1.5

Texting doesn't workMy second line worked but not texting. I tried to get a refund or have them fix the app but no luck. I was stuck paying for a month. I'd recommend not buying this app. There are a lot better apps ! Very disappointed.Version: 2.1.7


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