- 89.8LEGITIMACY SCORE
- 90.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Second Phone Number -Texts App App Complaints & User Negative Comments 2024
Second Phone Number -Texts App app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Second Phone Number -Texts App? Can you share your negative thoughts about second phone number -texts app?
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Second Phone Number -Texts App for Negative User Reviews
✓ No SMS serviceThe app started out great. Then out of no where, I can receive or send SMS (text message). I didn’t realize this until my customers wrote bad reviews stating that I was unresponsive. I’ve reached out to customer service several time's and got no where. They keep stating to allow 1-3 business days for a resolution. It’s been almost 3 weeks and I’m losing business over it. Getting a new number would cost me even more in the long run. I would need new cards, logos etc. looks like I may need to do that anyways. I just won’t be using this app for another line..Version: 2.1.9
✓ Very unhappy customerThis is a horrible app to use. My phone number keeps dropping calls. I keep missing business calls and texts. And you can’t get any support or help. I have been trying to get someone in customer service support for over two weeks. There is no phone number or email address for support. And no one answers the Facebook support area. I have left multiple request on Facebook for help..Version: 1.8.8
✓ Scam alertI registered 2nd number with my Apple ID and subscribing for one month no trial. I picked a number and I clicked next and it asked me to enter my Apple ID password which I did. Now it saying successful but asking me to enter the number I picked which I did not write down or snap. And now I’m unable to access the number I just paid for. Is this a kind of fraud or scam. Because it there wasn’t anywhere been mentioned that I have to memorize the number I picked or something. Please do something about it.Version: 2.1.5
✓ Too muchWay WAY TOO MANY HOOPS TO GO THROUGH JUST NOT BE ABLE TO RECEIVE MESSAGES IM DELETING THIS🥵😡.Version: 2.0.1
✓ No explanation of “points” only “minutes”I had to do this as a must - there is ZERO information on how many points = costs. Do you get points with every monthly reload? Is absurd that you cannot find out the basics until you describe. Most people who do this in an emergency possibly in a domestic violence situation cannot maintain the security because there is no explanation. Developers developed without consideration and under pure ignorance.Version: 2.1.9
✓ Do not purchase or download!!!I have to say this is the worst app I’ve ever downloaded. It won’t let you cancel the subscription . After choosing your number you’re good to go you give your friend your phone number. Then a week later the app glitches and makes you choose a new number. … This cycle continues each time you choose a number it’ll last for a week and then it will ask you to choose a new number. I’ve asked Apple support for a refund. Multiple times and they have denied it .. literally in shock of Apple not stepping up to protect their customers… I truly hope people will read this and make the smart decision do not download . You have been warned...Version: 2.0.7
✓ Uk numbersThere are no uk numbers so please add uk numbers.Version: 2.1.5
✓ Our number was deleted because this app developer didn’t pay its bills.We had a number for 2 years and then the app developer didn’t pay their fees so our number got shut down. When we tried to port the number we were told the number was locked. Do not use this 2nd number for business. These developers are absolutely scammers and sent us a response that our number was “not working because of uncontrollable circumstances (they never paid their bills). Here is the response on why our line was disconnected yet they still continued to bill us through the App Store: “We are very sorry for the bad experience, we can provide you with a new number. What you need to understand is that the new number can call the US and Canada numbers normally, and the service in other regions is still being fixed. However, due to force majeure, the SMS function cannot be used. If you need to change your number, please let us know and we will change it for you”.Version: 2.2.1
✓ TRIALS?Bruh every app I try there is like a free trial! Oh buy this buy that! Bruh.Version: 1.9.0
✓ Disappointed and misleadingAll I have read about these credits. It is false that the weekly subscription allows unlimited calling and texts. I was using WI-FI calling, a call suddenly disconnected during the 3 day trial period, discovered that I was out of credits. I was unable to find anything explaining this while researching a second number app in attempt to stop receiving spam calls. Most insulting, that my information can be sold to a third party!!! When will our privacy and rights stop being violated?.Version: 2.0.6
✓ Over time have come to dislike this app.If you need a second line, it works for basics; talk/text. BUT, if my text threads where all disheveled and it would only show the text I would click on from my phone notifications. Even through the app (itself) I would refresh it and it wouldn’t show the texts in between. This caused many problems for me, as I used it as my business line. Also, I had picked a number and had many work-related text threads containing important information and contact info, and after a few months the app randomly restarted (I am guessing bc I updated my iPhone) and I had to get a new number and all the info was lost. I am canceling my subscription after today..Version: 1.7.3
✓ Couldn't connectI tried several times to make an international call after adding credit and the call just wouldn't connect. A waste of money!.Version: 1.0.5
✓ This App has repeatedly stolen money from meThis app will repeatedly steal money from you. If I buy credit the credits go out quicker then advertised. I’ve bought a second number only for it to take my money but not give me the second number. That’s happened multiple times. This is a scam. They start charging my card relentlessly.Version: 1.8.8
✓ Bull crapIt seriously says that it’s free for three days so I though you know what let’s try it. The moment I clicked the free three day trail then payment it instantly came out of my account. Do not use this app. It’s bull crap and false advertising. If you are going to charge people don’t put free for three days. Already canceled the subscription but not going to get the money back even if it isn’t that much. It’s bull crap. This app is a joke..Version: 1.9.7
✓ Really dudeI think a number was stolen.Version: 1.8.0
✓ You’re horribleHorrible phone no call coming in no call out had some time it did it job over 2week can’t do anything thear no one to talk to Tex only ineed my phone on have website they keep Tex me so sorry for inconvenience we r fixing how long I don’t no losing business no no backup plan nothing no phone just stuck try to get account pin to go nothet company can’t do that ether don’t get this company so sorry fo thear inconvenience.Version: 2.2.1
✓ Fake AlertAs soon as I associated my number, my credit card was hacked with it..Version: 2.1.8
✓ Big mistakeI put this 2nd number on my business cards, fliers, and website. It worked in the beginning although with a bad signal many times. Then it stopped working completely. My clients only got a busy signal or it just cut off. I lost many potential clients. This was a big mistake and there is no way to know how much this mistake has cost me..Version: 2.2.1
✓ Limited Phone Numbers AvailableTried for days to select a phone number... Still can’t find one available... Went through several states... Sent an email for support, but no response yet... At this point I want my money back to purchase an app developed by someone else just to have one that works... You pretty much can’t do anything without a number and the app is called 2nd number???.Version: 1.7.6
✓ UnreliableWhen it works it works amazing! However the last two months it has kicked me out of my account and made me redo my subscription, not sure if I was charged twice if I’m being honest. Then this time it kicked me out and got rid of the number I use for my business. Highly disappointed and now I have to find another way to contact my clients..Version: 1.7.8
✓ Texts cut off, out of orderI’ve had this out for a while now and it works fine for phone calls, but if you’re looking to use it for texting search for something else. Some texts get dropped, show up out of order, and many times they are cut off so for the person receiving them the conversations are jumbled, confusing, and it’s hard to have a conversation. Really disappointing. (I also have the Paid subscription so this isn’t because I’m just using the free version).Version: 2.0.2
✓ ProblemsI can’t send text messages and contact customer service and yet received help. I keep getting a robot messages. It disappointing the lack of communication from 2nd phone like letting their customer know that their texting feature doesn’t work, and then responding with AI responses that don’t resolve the issue. However, 2nd did respond to my email and apologized and offered a refund..Version: 2.2.3
✓ They need to work the bugs out!I got the 2nd Number and the first text message I got kept coming back repeatedly over and over and over again! This company has a serious glitch problem with their system and it must be fixed! As soon as my month is out, I’m going to cancel this number!.Version: 2.1.8
✓ Why Purchase Tokens to Text ?Tried this app functionality works BUT nowhere did the app purchase information state that when texting you will have to purchase tokens if you send more than a couple texts?! This can get expensive, as this is on top of the monthly $19 fee, I tried to cancel before the 3 day free trial renewal and still got dinged with the $19? Purchasing tokens outside one’s normal purchase plan should he explicitly stated in purchase terms for customers up front. I want a refund ..Version: 2.0.0
✓ This doesn’t work!I paid for the subscription and it won’t let me log in and hasn’t given me the new number to be able to do that sufficiently. No one is responding via the help email!.Version: 2.1.8
✓ ArnaqueJ’ai dépensé 10$ et je ne reçois même pas mes messages text..Version: 2.2.3
✓ Doesn't workJust doesn't work.Version: 1.0.4
✓ Don’t even downloadCharges you monthly to use the app also you have to buy minutes to make or receive calls and send or receive text messages, what’s the point in paying monthly if you still have to pay by the minute, you’d save more money just buying a second phone rather than this app..Version: 1.9.6
✓ Spend the credits and don’t send the textI made the subscription of $13 a month hoping to have a second number but what they give you are 1000 credits for you to use per month of which they are used in each message and calls you make both incoming and outgoing, I have sent several messages and they charge me the credits but the message does not reach the receiver 👎.Version: 2.1.8
✓ AwfulI don’t even know Where to start. All I know is that I have messaged repeatedly for help I’ve gotten one email. First flagged my pictures tell him he’s too risky to send them one Lamy too. I can type up this whole text and before I push the send button just floats away so I had to retype it and this will happen 3. 4.5. times. And you better believe that this app still charges me for each and every single one of them. All this on top of the $13 a month too. So right now I’m paying about $100 a week for credit as well as a monthly fee. This app is a rip off the one feature I like about it is not enough to keep me around any longer customer service is nonexistent stay well away from this app.Version: 1.9.0
✓ AwfulGoogle voice is free. There are so many free options out there but this one I decided to pay for (monthly) because I use multiple numbers for work and I had all the free numbers I can use already. So, I figured paying monthly isn’t bad to have a new number but then when my calls stop dropping I find out you have to keep buying time with points??? So they charge you a monthly fee and you STILL have to buy points to actually use this stupid app. Um no lol do yourself a favor and just buy a new phone with a new number, That’s what i’m going to do. This app is lame ..Version: 2.0.0
✓ Texting doesn't workMy second line worked but not texting. I tried to get a refund or have them fix the app but no luck. I was stuck paying for a month. I'd recommend not buying this app. There are a lot better apps ! Very disappointed.Version: 2.1.7
✓ HORRIBLEI have reached out several times to customer support with absolutely no answer. Maybe I’ll get a reply to a poor review because it seems to be the only thing I can do. I try to send text messages to my patients but no one is getting my messages. Further I think my business number has been used by someone else because I keep getting calls from random numbers saying to stop calling them…I’ve never called these numbers before.Version: 2.0.8
✓ Good app but big problemApp works as it should. with free trial and everything. but subsequently i get bots texting my number immediately after signing up for the app. not saying it’s this app. but it doesnt look good when you get sex bot texts IMMEDIATELY after putting my number in the app.Version: 1.8.1
✓ Money sinkYour app description states the app is free to use during the three day trial and during the subscription week, month, or year. What it doesn’t state is, it’s only free to use while you have credits. It’s doesn’t state you get a limited number of credits to use during each subscription period and that when those credits are used, you have to purchase more a penny per credit. Which doesn’t sound like much, but your description also doesn’t say how many credits each incoming or outgoing text and call takes. I used this app for a couple of hours for business before I was already having to buy more credits. I’ve had to spend $10 today alone just to have enough credits to communicate with my clients and none of this was in your app disclaimer. Why is there no option to purchase an unlimited use plan or why is this not explained in explicit detail at the very least?.Version: 1.7.4
✓ No response - disappointedI am very disappointed at the unresponsiveness of their customer service. The app was working fine for a bit and then stopped working without any reason. I have not been able to send messages and people have not been receiving messages from my 2nd number for 2 weeks now and I have contacted customer service multiple times both through the app and by email. I have not heard a single response from them or any attempt to resolve the issue and I am very frustrated, as I rely on this app for communication for my business..Version: 2.0.7
✓ No customer serviceWhen you pay you get the number if you wrote it wrong ( they never mention it’s the last time you will see it) you can’t use the phone or app after paying . No matter what I tried there is no customer service no email no reply - can’t go back . I hope they will get back to me after writing this as this the only way to reach them.Version: 2.1.8
✓ Money PitNot only is this one of the more expensive phone apps ($7 a week or $12 a month), but they also allow you only a limited number of credits within each pay period that you have to use in order to make calls, and even texts! Yes, this is the only phone app that I've seen that charges you credits to text. All the other ones I've seen allow for unlimited texting. And even if you pay for their weekly or monthly subscription and you happen to run out of credits, you then have to purchase more to continue to make calls or texts, again even if you're already a paid subscriber. Skip this app, because there are other MUCH MORE affordable phone apps out there..Version: 1.9.6
✓ Not coolI’ve been paying for this for months and I cannot receive call, I cannot call out or text … that was the whole point of the app! I’ve been giving out my number and have lost clients because phone number doesn’t work!!! Not happy I have contacted company multiple times, and crickets.Version: 2.2.1
✓ NOT ALLOWED TO REGISTER UK NUMBER AT ALLI have know idea why UK App Store allow this peace of Cr.p, because you are not allowed to register or Login with any UK or European numbers rather than USA. Just give us all a favour and remove your unworthy app from UK platform..Version: 1.1.9
✓ App was not working for meAfter I paid for the service was unable to use it, so I had to cancel the subscription and now I’m requesting for a refund for my subscription which I have paid for already.Version: 2.2.1
✓ This company needs to give me back all my moneyGood with calling but when I ended my subscription my bank kept getting charge and there’s no way that I can get in contact with customer service I would not recommend you downloading this app on your phone I’ve been charge from different accounts $6.99 more than once in a month.Version: 1.9.2
✓ FraudulentI don’t know how many times I have to say I canceled my subscription but it just keeps charging my card !!!!! Never did I even pick which subscription I wanted but they are charging my card every week I WANT MY MONEY BACK There’s no way you can contact support and they tell you to just cancel off your phone but the thing is I can check every subscription I get had and have but for some reason not this one 🤔 FRAUD FRAUD FRAUD DO NOT BEFORE THEY TAKE YOUR MONEY.Version: 1.8.6
✓ Not worth itTerrible service. Texts won’t send or get received consistently. Customer service is non-existent..Version: 2.0.8
✓ Would not work at allWas charged twice for one month and didn’t even have it the whole time because I couldn’t use it to text. Nothing would go through and kept taking away from the coins. $30 for not being able to use anything..Version: 2.1.8
✓ Calls & textsI’ve had the app for about a year. All of a sudden last month , my calls & texts stop going through. I’ve tried to let second number know through the customer service text, but nothing has been done. I’ve even looked for a customer service phone number, to notify someone, however can’t find one. So I am now paying for a service U’m unable to use. I don’t think I’ll recommend this app to anyone anymore!.Version: 2.2.3
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