- 91.8LEGITIMACY SCORE
- 92.3SAFETY SCORE
- 4+CONTENT RATING
- $9.99PRICE
B-hyve pro App Complaints & User Negative Comments 2024
B-hyve pro app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using B-hyve pro? Can you share your negative thoughts about b-hyve pro?
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B-hyve pro for Negative User Reviews
✓ Not workingLatest update now times out when trying to manual water. Now I can’t water at all.Version: 1.6.3
✓ Struggling with AppI have to say, I’m pretty good with technology but the app isn’t intuitive to me. I have a program set up but I manually want to water but it won’t let me. The message on the Home tab under schedule says, “your timer is in manual rain delay for 23 hours”. So I press the “clear delay button” below and nothing happens. Any advice? Also in the manual water screen, “what’s the difference between the green check mark and the play button?.Version: 3.0.12
✓ Waste of moneyI changed internet providers back in the winter, I don’t remember the wifi being so difficult for the system add, after spending hours of trying to update the wifi, buying the pro app, contacting support with zero help I’ve given up and don’t know what I wasted my time and money on this. Im not the most tech savvy guy but I don’t think I should have to change my internet preferences & contact my internet provider like the customer support rep told me to and learn all that just to update my current internet so I can use the app, I’ve given up and trying to figure this out and just turn it on manually anytime I want it to water because that’s the only way I can get this to work right now..Version: 3.0.28
✓ Julie YI don’t find this app user friendly at all..Version: 1.2.25
✓ Terrible poor applicationImpossible to connect the timer even with technical support from the manufacturer.Version: 2.0.4
✓ ReviewIn my opinion I feel that if you stand by your product customers should not need to give credit card information in order to get questions answered!!!! Customers should be able to call and get questions answered if you believe that your product is that great!!!.Version: 3.0.27
✓ App completely stopped workingMy app was working one day and stopped the next. I could even get the app to open so I had to delete it and download again. When I tried to log in I received an message that my email wasn’t found. I tried to create a new account and I cannot get past the information entry screen. This is garbage..Version: 3.0.28
✓ Absolute garbageThere is zero chance these are real reviews this app is an absolute piece of crap. First it tells me my email address is not unique enough. I’ve already had an account with them but decided to delete my app to try again because it was so full of bugs. I can’t get it to connect to my Wi-Fi when it was kind of working. Again pick another company. What garbage.Version: 3.0.15
✓ Please fix !The latest update has stopped my device from working! I go to manually turn in my hose and it says it works but not water flows!.Version: 3.0.12
✓ Still buggyThe smart watering concept is cool but it still needs some help. For example, it’s been 100 degrees and sunny the past 10 days and for some reason the system thinks that even though my front lawn was watered two days ago the soil moisture is at 90%. Because of this it isn’t scheduled to run for a while. I’ve found that every so often it does this and I have to manually reset the moisture level to 0. Now I know I’m not actually measuring it, but when it’s this hot and dry I’m confident that two days without water doesn’t equal 90% moisture..Version: 1.2.22
✓ Downhill spiralI’m a landscape contractor that’s been using b-hyve for three years. When I first started using it, everything went really well. Now I can’t connect to a single box I’ve installed for customers, I can’t connect to wifi, I can’t control via Bluetooth, every thing I loved about this is no longer usable. I do not recommend b-hyve to anyone anymore..Version: 3.0.7
✓ Problems with upgradeHad no problem with older version. Since last version upgrade, it will not even load. Thank goodness it’s winter and do not require irrigation. Hopefully problem is fixed by spring!.Version: 1.8.1
✓ Absolute rubbishNot worth the money.Version: 1.8.1
✓ Love the features but struggles to connect to server and devicesLove this app and features X would expand on system but at this stage it’s buggy and logs out automatically and struggles to connect to devices and server time out..Version: 1.2.28
✓ Does not work on iOSIf you use an iOS device, don’t waste your time with this app. I am an extremely knowledgeable and technologically capable iOS user. I spent over two hours, working to integrate the app with the timer. An hour of that time was spent with their technical support. I was told they were updating their app and just be patient. Well, while I wait, I guess I will write this review instead..Version: 3.0.27
✓ RubbishGarbage app to go with their garbage products. Confusing to use, poorly laid out and doesn’t do what it’s suppose to do. My taps just turned on despite it being heavy rain for 4 days..Version: 1.2.28
✓ Can’t set up more than one zone - uselessPlease refund my “pro” purchase. I bought it to get more than one zone. There is no option for this on IOS.Version: 2.0.13
✓ Connectivity is ALWAYS dropping outAlways disconnecting.Sauron for President.Version: 3.0.21
✓ B-hyve InstallInitial physical install was easy. The terminal strip in the unit for zone connections was surprisingly low quality, requiring very careful screw loosening and tightening to avoid stripping the screw head. Included screw driver was useless. They really need to put a higher quality zone connection strip in the unit. Software was very easy to use, allowing me to set up 10 zones in a few minutes. I think I'll really like the unit, unless I have to rearrange zones in which case I'll probably make a cross-connect using high quality terminal strips to avoid touching the screws again inside the case for fear of stripping a screw head. I hope they improve this soon and preferably warranty replace my unit if and when they have the terminal strip problem solved. I've used many brands such as Rainbird and Hunter. Both use high quality terminal strips..Version: 3.0.29
✓ Hopeless wi-fi connectivityDrops out of so-fi all the time so useless as an automated system.Version: 1.2.24
✓ A little klunkyThe app is a little clunky and some features don’t seem to work, but overall it does the job of getting the lawn watered..Version: 3.0.26
✓ Inaccurate, inconsistent, not ready for releaseI bought this app and the B-hyve residential timer and have tried for a week to make it work. I have spent Hours of set up, calibration and test. The smart watering feature is horrible. Setting up water cups the app did not save my inputs on numerous zones. So it took forever to complete. I double checked the water estimates from my measurements and it was not consistent with orbit online scheduler. After setting up smart watering all my 12 zones watering all back to back so watering continues all night in the the afternoon. So I switch to manual programs which show history of watering, but I didn’t feel the grass showed as being water. So I put out catch cups and the next morning rather than watering 3 of my zones 4 times each like the calendar showed it would, each cup was absolutely empty. This is going to kill my grass if I wasn’t diligent enough to track it. When I first bought this it required me to log in to a users forum to request updates to the firmware of the residential timer. I am returning it. So frustrated..Version: 1.2.21
✓ Not a very good appThis app is not very good. It lacks common sense. It is difficult to navigate. Perhaps the developers Can redo the app in terms of easy navigation and workflow. Perhaps they can even come out with a feature that allows one to quickly turn on and off or pause while fixing repairs. That would be very helpful..Version: 2.0.13
✓ Almost there...Ironic that the call this b-hive where everything is working to serve one purpose whereas this app treats every zone as a unique separate unit... There is no way to combine zones if you use the hose faucet timers....Version: 1.2.25
✓ A little frustratingI find it frustrating that after buying the product you then need to buy the app also even though it specifically states in the manual that its a FREE download.....Version: 1.2.28
✓ Erratic wateringThe schedule is unreliable! Occasionally, one valve will go without watering for a week or more, stressing out some of my more sensitive ivy’s and staghorns to the point where they are unrecoverable. I have lost thousands of dollars worth of plants and shrubs as a result. I’ve checked the history and it claims that watering occurred as scheduled, but the ground is dry and hard for lack of water..Version: 2.0.1
✓ SamsonProbably the most un intuitive app and watering system I have come across. It does work but not as advertised. I have spent days trying to figure this app out, countless utube videos and still can’t get it to work in a logical and user friendly way. Fortunately I have not purchased much of this system and will not buy any more until the developers action what most posts say about it. Please forget the complexity and focus on the system working for the domestic market. If my understanding is correct and you can only have 3 Chanel’s meaning 3 separate hose connectors per unit then it is useless. If I have this wrong then please include a user manual to explain how it works.Version: 1.2.25
✓ It worked, until it didn'tSo I was very pleased with the Orbit system and the app the first year I bought it. Then, after a year of use and several app updates, the program scheduled watering works only when it feels like it. Sometimes it starts when it's supposed to, and sometimes it doesn't start at all and skips all scheduled watering times. It is extremely unreliable. I was planning on expending my watering network this year, but after this, forget about it. Going to try Rain Bird instead..Version: 3.0.11
✓ Rain delay stopped workingThe rain delay no longer works. You can set it, but it shows the pre delay watering day. I submitted a note on the app but no one bothered to respond. Used to be a good app, now become rubbish..Version: 2.0.5
✓ AhhhhhhCan’t connect keep getting told service is offline.Version: 1.4.1
✓ Manual watering broken/other bugsThe screenshot of the manual watering zone and the time left? That doesn’t seem to work anymore. I can set the manual watering time for all zones as shown but then hitting the green check and clicking the start icon brings you back to the Home Screen. No countdown timer or even any indication that the timer is running. So you go through it again and clicking run this time brings up a message stating that the program has finished running. No indicators for whether it’s watering anything. Only way to know whether it’s doing anything is to go outside and check the drip emitters, which isn’t handy if you’re not home. Other fun thing: if you forget your password, resetting it on an iPhone is super frustrating. They’ve got the “forgot password” link appearing under the iPhone keyboard. On iPhone (12 max for me) it won’t hide the keyboard, so you have to try to trick it into showing the link. Same when going through the reset process, should you figure out a way to trick the app into doing your bidding and resetting the password… basic Q/A would be great..Version: 3.0.12
✓ Glitchy. Really glitchy.Two biggest issues. 1 - Manually running your schedule is poorly buried in the UI. 2 - Most of the time, when I’m running a watering schedule, if I leave the app and come back, it changes from showing how much time is left to water on the zones to simply saying not programs scheduled.’ It’s been like this for a year and I can’t tel what the bug fixes on the app are actually fixing. I tried purchasing the pro version to see if there would be any differences, but in these two key areas there are none. Thank you for any efforts to fix these two items!.Version: 1.3.2
✓ Not happy with it!The system seems to go offline constantly and randomly come on not according to the program. I am away on vacation & when I try to check the app is says it’s offline & I cannot access at all. My daughter is at home and says it’s on now which is several hours later than it should be. Not really great as the whole point is having it in place to look after things while we’re away!! 😡.Version: 2.0.5
✓ GoonaWorks about 50% of the time. Constantly updating, reconnecting, reinstalling, restarting. Definitely cannot trust this while I’m not home..Version: 3.0.22
✓ Always problems and zero supportThere’s always something not working with this product. You’ll submit a problem and support might get back to you weeks or a month later, if they reply at all..Version: 3.0.26
✓ B-Hyve Tap Timer reasonable but not perfectA year or so ago I installed two B-Hyve tap timers connected to a single hub as per instructions. Then I opened Settings->B-hyve Account->Alexa Device and find that I can only connect just one of my two B-Hyve tap timers to Alexa. No doubt because the link to Alexa is connected to the hub, not the individual B-Hyve tap timers. So I’m restricted to commanding Alexa to switch on or off a single timer when I have two. Which one do I choose? I think this is a breach of consumer law when the packaging says that its Alexa compatible and that the hub handles multiple Tap timers. Next, after installing the B-Hyve app a year ago, I find that the only app on the Apple store is for the B-Hyve Pro, which I have to buy again (low cost but that’s not the point). I can’t see where there is any difference between the old and the new As simple watering system management tools, they appeal. It’s a pity about the small stuff.Version: 1.2.28
✓ It is OK, but for the price of the controller and Pay for the App I expected GreatI bought a 16 zone controller, and I attempted to use the regular app, but it was difficulty to use. I spoke to customer service who recommended I pay for the Pro App. It was more money down the drain. The app worked well until last month, and now I have trouble testing zones. I usually have to reset the app after I start testing the zone to stop it. It is a pain in the neck, when you’re trying to fix the sprinkler heads. I expect better from the app. Had a Rachio system at my old house and was better system for use..Version: 3.0.12
✓ GlitchyCan’t trust this app. hit save on a program then it just reverts back. Extremely frustrating..Version: 1.2.24
🙂 B-hyve pro Positive Reviews
B-hyve pro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact B-hyve pro.
⛔ B-hyve pro Problems
