BoatUS - Boat Weather & Tides Negative Reviews

BoatUS - Boat Weather & Tides App Complaints & User Negative Comments 2024

BoatUS - Boat Weather & Tides app received 13 complaints, negative comments and reviews by users. Have you ever had a bad experience using BoatUS - Boat Weather & Tides? Can you share your negative thoughts about boatus - boat weather & tides?

BoatUS - Boat Weather & Tides for Negative User Reviews

✓ Tow support from dispatcher-horribleMy first use of the tow service- called in at 5:40 pm and was told it would be a 45-min response. After an hour called back to ask for the estimated arrival time. Put on hold and then hung up on- waited 5 minutes for a call back- none. Called again- this time the dispatcher put me in direct contact with the Captain. Captain stated he’d be on site in 10-min and arrived as stated. That was at 7:40pm Upon completing the tow I asked what time he had been dispatched. Dispatch didn’t notify him until 7:20. An hour and 40 minutes after I called. Unacceptable..THC64Version: v4.3.1

✓ Sign in required, not good in stress situationsFor what this app does, it is a shame to have to log in to get to the important feature. Yes there is a setting to keep you logged in, but that only if you do not turn your device off. In a stress situation or emergency, having to remember your log in and password could be a problem, especially if the “Captain” was injured, the crew could not use the app. Not thought out as an emergency use app..Tee to SeaVersion: 4.6.8

✓ The app is always signing me out and not able to sign back inThis is the worst mobile app I’ve ever used. You could be signed in for some months in a row then it will sign you out and whatever you do you could not sign back in. Just error message after error message.Jrj11051105Version: 4.7.1

✓ Very buggy app…I want to like this app… but it’s a bundle of bugs. You get a banner telling you “missing account information” even though all info is provided. When you set up locations, it dumps them Constantly. And the Marine weather does not work. So that’s three strikes, and you know the rules, three strikes and you’re out!.Jerzee.georgeVersion: 4.6.8

✓ Unreliable appMore often than not app indicates poor network connection and is of no use. Never had this issue on prior app. When it does work, it is an improvement though. 12/30 a updated to 4.5.1. Tide data no longer available. Have to manually add location now for some reason. Unable to delete it or add others without App requesting a user account. Regret updating at this point. I am a member but really don’t want another app account to manage. Also haven’t had much luck with the associated west marine cards. Gave up after a couple of tries..Dwhite22Version: v4.5.1

✓ New version keeps restartingTerrible! Had to update my email, did so on app and had these issues. Called boat us, told me to delete app and reinstall- did so-no change. When I login my membership card is not there but insurance info is? Have to add membership ID, then often get message of session restarted or action requires authorization. This app is now useless to this long time customer.Dave.95Version: 4.6.1

✓ BoatUS is fine but app is poorApp is highly unstable. I have it on my iPhone 8, and every third or fourth time I attempt to open the app the screen freezes. Nothing happens. I have to remove it from my phone then go to app store and download it again and re-install it. Bummer. Very disappointing. Update Oct 2018: Same problem persists and app developer could not be contacted. Very disappointed..Jodyboy007Version: v4.3.6

✓ Poor connectionWeather in the bay or ocean here in NJ it always says poor connection. Never tried the call for a tow button but assuming it also would not work, all other apps, texts & calls work on my IPhone 7plus. This is only one that doesn’t work..Stranded with no signalVersion: v4.3.4

✓ Towing ServiceLast night we went dead in the water 1200 yards offshore near Everett, WA. No power, no electricity. I immediately called BoatUS for assistance and was told they could be there in “about 3 hours”. They had to come from Tacoma, 55 miles to the South. There was a tow boat in Seattle, 25 miles away but that boat “didn’t have enough fuel to get to us”. A breeze from NW was pushing us towards the U S Navy base so I dropped anchor. USN came out to tell us we were close enough. We managed to find a friend who came out in the dark to tow us in. Better to cultivate friends with boats than to pay for this service..Hat IdeaVersion: v4.3.1

✓ Migrate to iPhone 11Change my phone to iPhone 11 now it doesn’t accept my account and password, this apps has a problem.20044044acctnoVersion: v4.5.2

✓ Poor iOS platform presentationThe app works, mostly. Dark Mode is not honored. In Dark Mode, this app presents white text on a white background. Dark Mode has been standard on the platform for 9 months, counting the beta releases. Check your asset catalogs, rebuild with current SDK. This is basic stuff. Dynamic Type is not honored. If I raise the minimum font size for my device, this app shows me small type. I expect Boat US customers to skew older. Older customers are likely to increase the font size. As shipped, this app discriminates against older customers. Competent iOS developers could fix these problems in a week. Please hire some..Hal MuellerVersion: v4.5.3

✓ Useful App But Forgets LoginBoatUS app is very useful for planning trips using tide, wave, and weather data. However, it keeps forgetting my login info so I have to keep logging back in to use it. It's so annoying because other apps don't repeatedly want your login info, but the morons who wrote this app do!.KlubMarcusVersion: 4.6.6

✓ Never saves my profile or placesI am a BoatUS member. I have logged into the app several times, yet each time I return to the app, I have to log in again and put in my places. Once the app is running, it is very helpful and user friendly..Military803Version: v4.6.0

BoatUS - Boat Weather & Tides works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BoatUS - Boat Weather & Tides.