- 94.8LEGITIMACY SCORE
- 95.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
BoatUS - Boat Weather & Tides App User Positive Comments 2024
BoatUS - Boat Weather & Tides app received 38 positive comments and reviews by users. Can you share your positive thoughts about boatus - boat weather & tides?
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BoatUS - Boat Weather & Tides for Positive User Reviews
✓ Great Service End to EndI realize this forum is primarily for App feedback which I feel is solid. I would like to also use it as a forum to provide service feedback. Having been a member since 2016 I recently used BoatUS for the first time. Thankfully not in an emergency situation. It went smoothly from end to end across several logistical variables. Due to water ingestion in my port transmission I reached out to BoatUS for a dock to dock tow. It was a 24NM tow. I contacted BoatUS via the app. Received human contact within 3 rings. (Gold Star). Phone agent was well trained and with just a few questions had me scheduled with my local BoatUS POC Captain Norm. Captain Norm contacted me with 20 mins of my initial call to confirm time/date and boat info. (Gold Star). Capt Norm arrived exactly on time as scheduled. (Gold Star). As the total distance crossed two Ops Areas we were passed to another TowBoatUS Captain (Terry?) with local repor and contact with my destination ship yard. He put us right on the Haul Out dock. Well done to all BoatUS! Sean Hatten Captain “BigGasFun” Palm Coast, FL.Version: v4.3.8
✓ Easy to understandSimple - has the info you need, and nothing you don’t. Nice to have daily wind speed and wave forecasts for the great lakes..Version: v4.6.0
✓ False CallI called BoatUS for a tow when my boat wouldn’t start. It was the first time I ran since I purchased it. It was late, so I made arrangements to tow it the following day. BoatUS was outstanding. Captain Doug was early, fortunately my boat started up in the morning. It vapor locks in the Florida heat. I canceled the tow. BoatUS was very helpful and just said that if I needed assistance returning to my marina to just call. Highly recommend them. I will be a gold member for as long as I own a boat. Thanks again, Joe T.Version: v4.3.4
✓ Used them twiceExcellent service. Came out right away and towed my son and his friends back to our dock. First time was bad alternator. Still checking this time on why it won't start. But Robert was very professional and personable and took care of the situation..Version: 4.6.8
✓ Weekend Getaway- It’s a Grady Day!My family left New Bern, NC on a Friday to Oriental NC stay the night and had a blast then Beaufort NC and stayed the night and back at New Bern on Monday. Awesome trip and recommend you do it. This app was right on in regards to the swells - which were 3-5 ft. Tide was accurate and allowed me to time our trip. Reliable app and not to mention when you need their assistant while on the water.... I have not need them - but glad to know they are there!.Version: 4.6.2
✓ New App UpdateI was pleased with the old app without issue I updated to the new app update with weather etc and it was very helpful until the App FROZE UP 3 days ago ! I have rebooted my phone to no avail Any suggestions would be appreciated Thank you.Version: v4.3.1
✓ Great for local conditionsI’ve only had the app (and boat) for a few months but the app weather and tide info has been super helpful. It is the quickest way for me to plan boat trips on the sound or nearshore ocean..Version: v4.6.0
✓ Fantastic!!On our last day last season the boat died. Because we have unlimited they towed us back to our slip then next morning we had it towed to be taken out. Wonderful Capt each time.Version: v4.2.5
✓ Very weakWell, BoatUS developers couldn’t decide what exactly should their app was for, insurance sales or useful mariner info, so it came a weak sprinkling of both. The weather portion is the weakest; for example, the link will notify you that there’s a small craft advisory within a large area (like somewhere on Chesapeake Bay) with NOAA zone labels appearing on the map, but no links to those zone forecasts. You can lookup your policy number if you get the urge, but cannot read any details of your coverage..Version: v4.4.5
✓ Difficult web page? Not clear with links? It’s asking my acct # again?I don’t get why the app isn’t recognizing my account number??.Version: v4.6.0
✓ ThankfulSailing and fishing on the San Francisco Bay and coastline north to Fort Ross can go from beautiful to dangerous in the same day..... having BoatUS reduces stress especially when it comes to needing non emergency assistance ..... very thankful for the late night town out of the Napa River .... got stuck in the mud just outside the chanel and then killed the battery and couldn’t motor. Great service from a very professional captain out of San Francisco who came across a very rough bay to assist. I tell all my friends to purchase BoatUS towing ..... even my kayak buddies that fish off shore! Member for five or so years.... one tow and lots of use from the app and magazine. Matthew 1974 Boston Whaler Columbia 28 sailboat Windrider 16 Kayaks!!!.Version: 4.6.6
✓ Shelley boat towI was so relieved to have my boat towed and not have to worry about the payment and paperwork while I was going through the mechanical problems of my boat and the stress of having to deal with getting myself and other people back to my land destination safely and so easily..Version: 4.7.2
✓ Decent appUX and user centered design is terrible, linking to website for simple transactional experiences is not good, simplicity and native experiences is king. A mobile app is #1 priority vs web experience for anyone on the water and using a mobile device..Version: v4.6.0
✓ What? No gas!!!I ran out of gas on Logan Martin and called Chad. He was very responsive and sent the rescue boat. Turns out I learned a lesson or two. One; have some gas on board and some oil. The rescue boat had gas but no oil. I was towed to my place since we didn’t want to risk running my 2 stroke w no oil. The captain was extraordinary, friendly and most helpful. My membership is well worth the price and I can’t figure out how any boater doesn’t have it. David Carboni.Version: v4.5.2
✓ Will not let me add insurance infoGreat app , finally fixed the bug that wouldn’t let me create app ID with my boat US membership number. But now doing the same thing when I try to link my insurance info. Says “oops there’s a problem try again. Same thing it did until they fixed the membership issue..Version: v4.2.3
✓ Always a friend on the waterIt is reassuring to see the Familiar red and white Tow Boat US out patrolling. Just a call away when in need. Captain Shawn Brule patrols Buzzards Bay. In fact, he promised me a nice life preserver instead of my orange one I use. Looking for you, Shawn!.Version: v4.3.4
✓ Reading about the loss of the “Morning Dew”This is very sad story about the tragic loss of the sailing vessel the “Morning Dew”. These are not fun stories to read, but they serve a great purpose for us all. I grieve for the families that have lost loved ones so I’ll read and heed these stories so that the loss of those precious lives will not have been in vain. Thanks BoatUS for contributing toward my education..Version: 4.7.0
✓ App freezingThis has always been an excellent application. The past few days it won’t open and literally gets stuck on the opening screen . Fix this! Its an excellent app..Version: v4.3.5
✓ Thanks for a quick responseFirst time my boat broke down and it only took 15 minutes for BoatUS to pick me up.... great communication and customer service above and beyond.Version: 4.6.1
✓ Allana & BrianWe have been using Boat US since 2004, it’s a great service to have in case of a emergency unfortunately Allana passed away in October 2017. So even though she is now looking from above she would be happy that I continue to use Boat US knowing I am safe on the water & trailering . The team makes our boating season more enjoyable knowing Boat US will help with a trailering or water breakdown . She loved the water & boating It’s great to have a service like Boat US Thank you..Version: v4.3.2
✓ Piece of mindBoatUS is an amazing organization with a wonderful app. My boat Broke down on the 4th of July while I was in the middle of San Diego Bay. With a few easy taps on my BoatUS app I started to receive texts that help was on the way. Within an hour BoatUS had my boat safety on my trailer. Thank you BoatUS..Version: 4.6.8
✓ Water TowingI used this services 2 months ago because my twin motor are stuck of sand then not pee I turn off my motor and I call US Boat so they arrive so quickly and the services are the best 100% I recommended.Version: 4.7.2
✓ New BoatUS AppFollowing all instructions it is impossible to download the new app. It continually takes me to old app that does not open. Old app was fine . It opened and did all I needed it to do..Version: v4.3.7
✓ Boat us appI currently run two boats here in east central Florida. One for inshore and weather and waves permitting one for offshore. Conditions for boating are very important to me. It’s so convenient to open the Boat US app and be enabled to make a decision days ahead..Version: v4.3.4
✓ Capt Chuck, Hudson Beach, FLHad to get a tow in today from Capt Chuck in the Hudson Beach Area, our initial contact w/ customer service was excellent & then we were told our tow would be 45 minutes away. Then Capt Chuck called told us the same, he arrived early. Capt Chuck was super friendly and explained exactly what he was going to do & what he needed us to do. He towed us in w/ zero issues & brought us back to dock & put us on the dock w/out even the slightest bump. Thank You BoatUS & Thank You Capt Chuck!.Version: v4.2.5
✓ Magnifying glass not includedA great app with a rather glaring issue. As you focus on a specific stretch of water, the depth numbers remain tiny to the point you can’t read them. Would seem a simple fix to enlarge the depth numerals as you drill down into a more specific section of water. Otherwise, a super tool with that one major issue..Version: v4.3.5
✓ BoatUS AppThe app was very helpful in identifying times that were favorable to fishing on Lake Erie this past year. What was disappointing was the lack of information from the bouts. They were often “down” and caused me to oftentimes not go out on the lake as often as I would have liked..Version: v4.5.1
✓ West Marine and BoatUS can’t sync up membershipTerrible system. West Marine and BoatUS can’t sync up membership. I purchased membership at West Marine and BoatUS can’t find my membership in their system. Horrible app, I made multiple calls to both companies and had to return original purchase and buy it again. Let’s see if they get it right this time..Version: 4.6.7
✓ Exceptional Service!!My family and I had a mechanical issue on the water last night. We called for a tow and after a short wait, SeaTow showed up. The level of professionalism by our tower, Joseph Rogers, was outstanding! Thanks so much for all the help on the water!.Version: v4.2.0
✓ AwesomeI had to get towed last night and the service was great from start to finish. The operator got me the service tow needed and the tow service was friendly and accommodating. Got my 20 ft pontoon right in my dock. I will never be without this service. Excellent job..Version: v4.3.2
✓ We Love This CompanyWe’ve had them since 2016. They helped us once with a tow when we had an electrical issue, and a battery charge when I did something stupid (aka learning experience). Those two calls more than made up for the premiums. Even if we hadn’t used them, we save more than the premiums on fuel and marina discounts. This is a great app that tracks weather, tides, small craft advisories and hurricanes. If you hit the “request a tow” button your gps pops up on the dispatcher’s screen. Every captain we’ve dealt with has been great - this service is a must for every boater..Version: v4.5.1
✓ Needed a towThis was my first time requiring an emergency tow, but I required a tow after my 42’ sailboat becoming grounded on the weekend. Between calling for assistance and having the BoatUS turn up was only 15 minutes. They conducted the tow, made sure I was good afterwards. Obviously timing depends on other situations happening outside of my little dilemma, but overall impressions of how it was conducted simply re-emphasised to me the benefits of having membership..Version: 4.6.3
✓ Don’t flounder around when things go wrongEveryone who has a boat and trailer needs a towing service if they travel more than a few miles from home or dock - just like having AAA for your car - being stranded or dead in the water can be hazardous in a boat and needing an on road tow for a boat trailer is not good either - trailers can break down and trucks towing them can too - don’t leave your boat on the side of the road, have it towed - good insurance when things go wrong.Version: v4.5.0
✓ Linda 637I never worry when I am on the water because I know even though I obey the Florida/ Federal laws there is always a chance that something physical, mechanical, or an act of God will happen sooner or later. I know you are a radio call away even though I have never needed you in the six years I have been a member!.Version: v4.4.2
✓ A real life saverThe best app with the best team. Incredible response, it’s like having it’s personal guardian angel.Version: v4.4.2
✓ Best customer serviceNeeded to make some policy changes and ask some questions. Called on a Sunday on a holiday weekend. Got a real person that took care of everything I needed. Knowledgeable staff, friendly and the best customer service. Thank you BoatUS!.Version: 4.6.8
✓ DependableBoatUS is dependable and the services they provide are top notch! We’ve been members for many years and feel comfortable they have our best interests protected..Version: 4.7.5
✓ Network issuesBefore an update it was great. Now, Even WITH updates, the app says network unavailable. No other apps have an issue and I can web surf without problems. Unable to delete it from iCloud and reinstall..Version: v4.3.4
😕 BoatUS - Boat Weather & Tides Negative Reviews
